DuPage Health Coalition

Opening Doors to Healthcare Access

aka Access DuPage   |   Carol Stream, IL   |
GuideStar Charity Check

DuPage Health Coalition

EIN: 36-4448208


DuPage Health Coalition (DHC), knows our community's diversity is its strength. We respect, value, and celebrate all backgrounds and perspectives. We are committed to fostering health and strong families by opening doors to excellent healthcare. Our mission is to develop and sustain a system for effectively and efficiently managing the health of low-income residents across the continuum of care. As such, we operate several programs designed to keep people healthy, regardless of their ability to pay. We envision a world where being poor is not a barrier to being healthy. In collaboration with our community we ensure that in DuPage County, everyone can get access to the healthcare they need.

Ruling year info



Kara Murphy

Main address

511 Thornhill Suite C

Carol Stream, IL 60188 USA

Show more contact info



Subject area info


Health care clinics

Population served info


Low-income people

NTEE code info

Alliance/Advocacy Organizations (E01)

IRS subsection

501(c)(3) Public Charity

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Tax forms


Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Communities thrive when everyone can go to work and care for their families without pain or untreated illness. However, access and/or the cost of health insurance makes that option prohibitive for some of our most vulnerable residents. Acute and emergency-based care is neither efficient nor effective, but patients without access to affordable insurance rely on emergency rooms for treatment of even simple issues. Our programs addresses barriers to health care access and optimizes members capacity to use health resources wisely.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Access DuPage

Since 2001, our Access DuPage program has provided care for more than 65,000 uninsured individuals through an expansive volunteer network including thousands of physicians and every DuPage County hospital. Members pay low copayments for a comprehensive array of health services including primary care, specialty care, hospital services (lab, x-ray, diagnostics, therapies, inpatient care, etc.) and we pay for approximately 75% of member pharmacy costs.. Individuals enrolled in Access DuPage are DuPage County residents with income below 250% of the Federal Poverty Level, ineligible for any state, government or employer sponsored health program. 91% of our members are working, but primarily in low wage industries where insurance in not available. Because our physicians and hospitals donate their services, every dollar in direct cost for Access DuPage is matched by more than 10,000 in donated services.

Population(s) Served
Economically disadvantaged people
Immigrants and migrants

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Long term goals of all DHC program focus on safety net improvement that reduce health disparities and the harmful consequences of negative social determinants of health.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people, Immigrants and migrants

Related Program

Access DuPage

Type of Metric

Output - describing our activities and reach

Direction of Success


Context Notes

Served 5,741 members, almost 8% more than last year. Coordinated 1,628 referrals to specialists. 93% of households have at least one working adult with median household income $23,54.

Number of Access DuPage members

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Access DuPage

Type of Metric

Output - describing our activities and reach

Direction of Success


Context Notes

All programs operated by the DuPage Health Coalition are entirely voluntary and our members continued enrollment substantiates the value they place on the services we offer.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

DuPage Health Coalition (DHC), knows our community's diversity is its strength. We respect, value, and celebrate all backgrounds and perspectives. We are committed to fostering self-sufficiency by opening doors to excellent healthcare. Our mission is to develop and sustain a system for effectively and efficiently managing the health of low-income residents across the continuum of care. As such, we operate a number of programs designed to keep people healthy, regardless of their ability to pay. Our programs support access to the sectors of the health system that offer greatest health care impact but also ensure that health services across the continuum are accessible and care is coordinated.

Individuals enrolled in Access DuPage are residents with income below 2X the FPL, ineligible for any health program. As our physicians and hospitals donate their services, every dollar in direct cost for AD is matched by more than 10,000 in donated services.

The first of its kind in Illinois, SA responded to the thousands facing financial barriers to purchasing and maintaining high-quality health insurance. By assisting with a portion of the cost of the insurance of their choosing, members gained access to a much higher quality and lower cost plan.

Most uninsured pay the full cost of medications, often going without or taking it differently than prescribed to reduce costs. This leads to unnecessary hospital admissions, illness, and even deaths. DDOH addresses this by offering low income residents medications at no cost.

In 2016 DHC launched a bold strategic plan capturing our understanding that community health depends on the excellence of both medical and social services.

The DuPage Health Coalition has an establish track record coordinating health safety net services since 2001. Our services are heavily dependent on grant funding, but DHC collaborates with a diversified network of funding partners, many of whom - including every health system in DuPage County - commit substantial funds annually to support the partnership. In addition, we have recently launched a new initiative focusing on developing relationships with individual donors.

Since 2001 Access DuPage, a program of DHC which provides health access for the insurance ineligible, has served more than 61,000. In its fifth year, Silver Access DuPage provided ACA premium assistance for 842 (a 287% growth over first year) and the Dispensary of Hope dispensed $285,269 in free medications last year alone.

The COVID-19 pandemic highlighted what we have always known. Affordable access to healthcare is essential for the individual and our community at large. These are particularly challenging times, and our clients have been disproportionately affected. To respond, we increased outreach and enrollment and introduced new programs offering face masks, flu vaccines, thermometers, and pulse oximeters, all designed to ensure efficient and effective health care access.

Independent of our program, there is no other local resource supporting comprehensive low-cost access to health services for the uninsured, nor any comparatively robust collaborative engaging thousands of local health and social service partners. We are committed to keeping our doors open for all who need care.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    To be eligible for our Access DuPage program, individuals must be DuPage residents with income at or below 2.5X the federal poverty level, ineligible for any government or employer sponsored health insurance program. Representing the working poor, 93% of AD members have at least one working adult within their homes, but most work one or more low wage jobs. Our average member is in their forties and many are parenting minor children. Our population is primarily Latinx; 96% speak Spanish at home and another 3% speak a language other than English or Spanish dominantly. Our model is locally unique and nationally recognized; allowing our participants to access generous and comprehensive care typically unavailable to the uninsured.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • What significant change resulted from feedback?

    Our Community Mask Project Helping Neighbors Stay Safe began after asking our patients if they needed face masks. We were astounded by more than 2,500 requests in 24 hours. To date we have fulfilled over 105,000 requests and they continue to come in. Masks have been distributed to thousands of families and individuals, as well as non-profits who received masks for their own clients, volunteers, and employees. Partners include schools, churches, mosques, and food pantries, as well as human service and safety net health agencies. Thermometers,pulse oximeters and COVID testing kits were also distributed to aid COVID relief.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2021 info

SOURCE: IRS Form 990


Average of 21.51 over 10 years

Months of cash in 2021 info

SOURCE: IRS Form 990


Average of 9.2 over 10 years

Fringe rate in 2021 info

SOURCE: IRS Form 990


Average of 25% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

Source: IRS Form 990 info

DuPage Health Coalition

Revenue & expenses

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990

Fiscal year ending: cloud_download Download Data

DuPage Health Coalition

Balance sheet

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

DuPage Health Coalition

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990

This snapshot of DuPage Health Coalition’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

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Business model indicators

Profitability info 2017 2018 2019 2020 2021
Unrestricted surplus (deficit) before depreciation -$207,588 $345,703 $171,057 $429,064 $191,350
As % of expenses -9.0% 13.5% 6.7% 18.1% 7.0%
Unrestricted surplus (deficit) after depreciation -$224,592 $328,699 $151,316 $409,448 $170,473
As % of expenses -9.6% 12.8% 5.8% 17.1% 6.2%
Revenue composition info
Total revenue (unrestricted & restricted) $1,989,863 $2,863,118 $2,741,144 $2,824,191 $2,865,389
Total revenue, % change over prior year 46.2% 43.9% -4.3% 3.0% 1.5%
Program services revenue 4.4% 4.1% 3.3% 3.1% 4.1%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.0% 0.0% 0.0% 0.0% 0.1%
Government grants 8.5% 6.6% 6.8% 7.4% 19.2%
All other grants and contributions 87.1% 89.3% 89.9% 89.5% 76.6%
Other revenue 0.0% 0.0% 0.0% 0.0% 0.0%
Expense composition info
Total expenses before depreciation $2,310,865 $2,558,590 $2,570,087 $2,368,541 $2,719,117
Total expenses, % change over prior year 24.1% 10.7% 0.4% -7.8% 14.8%
Personnel 28.3% 21.2% 31.3% 36.7% 35.4%
Professional fees 2.3% 1.4% 1.2% 1.6% 3.1%
Occupancy 0.7% 0.8% 0.9% 1.1% 0.7%
Interest 0.0% 0.0% 0.0% 0.0% 0.0%
Pass-through 64.8% 72.5% 62.0% 56.1% 56.8%
All other expenses 4.0% 4.2% 4.6% 4.5% 4.0%
Full cost components (estimated) info 2017 2018 2019 2020 2021
Total expenses (after depreciation) $2,327,869 $2,575,594 $2,589,828 $2,388,157 $2,739,994
One month of savings $192,572 $213,216 $214,174 $197,378 $226,593
Debt principal payment $0 $0 $0 $0 $0
Fixed asset additions $0 $0 $114,457 $0 $0
Total full costs (estimated) $2,520,441 $2,788,810 $2,918,459 $2,585,535 $2,966,587

Capital structure indicators

Liquidity info 2017 2018 2019 2020 2021
Months of cash 9.5 10.2 10.0 12.9 9.4
Months of cash and investments 9.5 10.2 10.0 12.9 11.7
Months of estimated liquid unrestricted net assets 9.5 10.2 10.4 13.5 12.4
Balance sheet composition info 2017 2018 2019 2020 2021
Cash $1,823,492 $2,173,095 $2,146,448 $2,551,056 $2,140,813
Investments $0 $0 $0 $0 $517,346
Receivables $41,175 $0 $80,399 $317,112 $232,462
Gross land, buildings, equipment (LBE) $295,020 $295,020 $409,477 $409,477 $409,477
Accumulated depreciation (as a % of LBE) 45.0% 50.7% 41.4% 46.2% 51.3%
Liabilities (as a % of assets) 2.2% 2.3% 4.4% 7.6% 3.1%
Unrestricted net assets $1,989,055 $2,317,754 $2,469,070 $2,878,518 $3,012,319
Temporarily restricted net assets $41,175 $0 $0 N/A N/A
Permanently restricted net assets $0 $0 $0 N/A N/A
Total restricted net assets $41,175 $0 $0 $26,586 $37,500
Total net assets $2,030,230 $2,317,754 $2,469,070 $2,905,104 $3,049,819

Key data checks

Key data checks info 2017 2018 2019 2020 2021
Material data errors No No No No No


The people, governance practices, and partners that make the organization tick.

Letter of Determination is not available for this organization
Form 1023/1024 is not available for this organization


Kara Murphy

President, Kara Murphy, MSOB has worked in health safety net services in DuPage County for almost 20 years, more than ten of which were spent in progressive leadership roles within DHC. Her role as a lead researcher on NIH funded federal projects and her long tenure as a Northwestern Medicine Institutional Review Board member further substantiates her skills

Number of employees

Source: IRS Form 990

DuPage Health Coalition

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

DuPage Health Coalition

Board of directors
as of 01/19/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Kevin Most, D.O.

Senior Vice President of Medical Affairs, Chief Medical Officer, Northwestern Medicine Central DuPage Hospital

Term: 2022 - 2025

Jairo A. Mejia, MD, FACP, CPE

Chief Medical Officer Access Community Health Network

Cheryl Eck, MBA

Vice President, Strategy & Planning Northshore - Edward-Elmhurst Health

Benjamin Layman, MBA

Chief Operating Officer AdventHealth Hinsdale AdventHealth La Grange

Dave Dopp

Executive Director Wheaton Eye Clinic

Karen Ayala

Executive Director DuPage County Health Department

Donald Steiner, M.D.

Past-President Medical Staff Advocate Aurora Good Samaritan Hospital

Scott Pointner

Rathje Woodward LLC

Mary Keating

Director of Community Services DuPage County


Vice President and Chief Nurse Executive Northwestern Medicine Marianjoy Rehabilitation Hospital

Linnea Windel

President & CEO VNA Health Care

James G. Giblin, M.D.d

Senior Vice President and Chief Medical Officer Northwestern Medicine Regional Medical Group

Patrick O'Donnell, M.D.

Edward Medical Group

Kathleen Yosko

KCY Healthcare Advisors

Sheri Scott

Vice President, Marketing/Communications Northshore - Edward-Elmhurst Health

Lanny Wilson, M.D.

Chairman, Governmental Affairs DuPage County Medical Society

David D. Dungan, M.D., FACP, FAAP

Board of Directors Duly Health and Care

Theresa C. Nihill

Chief Operating Office Metropolitan Family Services

David Roth

Executive Director DuPage Federation on Human Services

Donna Levigne

Community Representative

William D. Rhoades, DO, FACP

Chief Medical Officer Advocate Aurora Good Samaritan Hospital

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/19/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Gender identity
Disability status
Person without a disability

Race & ethnicity

Gender identity


Sexual orientation

No data


No data

Equity strategies

Last updated: 02/02/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We disaggregate data by demographics, including race, in every policy and program measured.