San Francisco Village

Operationalizing Love

San Francisco, CA   |

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GuideStar Charity Check

San Francisco Village

EIN: 26-1300020


We operationalize love for elders in an ageist society by mobilizing the power of intergenerational relationships and mutual support.

Notes from the nonprofit

The SFV community includes 550 members over the age of 60, more than 200 multi-generational volunteers, a staff of six, a 12-member board of directors and hundreds of donors, supporters, workshop leaders and partners. We've come together to optimize health and well-being for everyone involved. San Francisco Village is a leader in the national village movement and the founder of Village Movement California, a statewide coalition of 47 villages advocating for innovative solutions to improve quality of life and expand choices at all stages of aging.

Ruling year info


Executive Director

Kate Hoepke

Main address

3220 Fulton St.

San Francisco, CA 94118 USA

Show more contact info



Subject area info

Community organizing

Senior services

Population served info

Older adults


NTEE code info

Community Coalitions (S21)

IRS subsection

501(c)(3) Public Charity

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Tax forms



What we aim to solve

SOURCE: Self-reported by organization

While mainstream society continued to hold stereotypical ideas of aging – relegating older adults to the margins and orienting to old age as a “problem” rather than a rich and valuable life stage – we have witnessed the power of community to foster connections that improve the lives of everyone involved. These connections provide a powerful antidote to isolation and loneliness that often besiege adults in our society, no matter their age.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

San Francisco Village membership

San Francisco Village (SFV) is a nonprofit membership organization that connects older San Franciscans to the community, resources and expertise they need to live independently in the places they call home.
Our vibrant programming is the gateway through which members gain empowering information, share experiences, and develop a deep sense of belonging to the community. At a time when older adults may find their social networks shrinking, SFV programs offer opportunities to expand. Programs are continually evolving, reflecting the passions, curiosities and concerns of our dynamic membership.
In addition, SFV connects its members to volunteers who can help with various tasks, including grocery shopping, errand run, transportation to medical appointments, friendly visits and more. Staff assists members in navigating resources and needed referrals to external services as well.

Population(s) Served
Older adults
Ethnic and racial groups
People with disabilities
LGBTQ people

Where we work

Affiliations & memberships

Village Movement California 2018

American Society on Aging 2012

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of older adults able to get aging and health-related information

This metric is no longer tracked.
Totals By Year
Population(s) Served


Type of Metric

Output - describing our activities and reach

Direction of Success


Context Notes

We use percentages to display this metric.

Total number of volunteer hours contributed to the organization

This metric is no longer tracked.
Totals By Year
Population(s) Served


Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

We display this metric in the number of hours.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

1. To ensure our programs and services create a more diverse organization and
advance racial equity for our current and future members.
2. To maximize the potential of our intergenerational community of members,
caregivers, volunteers and families.
3. To position our members and our organization to engage in the work of social
4. To strengthen the position of SFV at the intersection of health care and social

At San Francisco Village, we have created an infrastructure of care that helps older adults age in place while supporting them through the challenges and transitions of aging. Our intergenerational community connects multiple generations together, operationalizing love, care and hope to foster personal and collective wellbeing.

Founded in 2009, San Francisco Village has provided visionary leadership in the state of California. With strong funding relationships, 6 professional staff, and a 15-year track record SFV is demonstrating how a village can realize its full potential and become integral to the aging services continuum.

SFV has viewed itself as a laboratory to prototype programs, partnerships, and strategies for growth. For example, SFV implemented a sliding scale membership fee schedule in 2017 which has increased socio-economic and cultural diversity and resulted in significant membership growth. Additionally, a pioneering program with Sutter Health, the Hospital Readmission Prevention Program (HRPP) has resulted in increased care navigation capacity and proof that a village provides valuable resources to improve patient outcomes and reduce costs. Upon discharge, patients in the Acute Care for the Elderly unit are referred to SFV for a free 90-day membership to ensure a smooth transition to home. An analysis by the Sutter Health Institute for Advancing Health Equity, to be published in 2023, reveals that patients who participate in the HRPP are four times less likely to be readmitted to the hospital or utilize the emergency department within 30 days of discharge.

Currently, SFV is working with the IT Bookman Community Center (ITB) in the Lakeview District of San Francisco for a cross-cultural collaboration and how to bring SFV services and supports to this underserved part of the city. The goals are to foster meaningful relationships between SFV members and ITB elders; to increase awareness and appreciation for different lived experiences; and to increase SFV capacity to provide equitable services that address the needs of San Francisco’s diverse communities. Consistent with SFV’s commitment to leveraging our privilege and resources, the documentation, lessons learned, and outcomes of the project will be shared with other California villages through the VMC Diversity Equity and Inclusion Institute. Innovation at the local level, scaling up at the state level.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990


Average of 8.45 over 10 years

Months of cash in 2022 info

SOURCE: IRS Form 990


Average of 7.6 over 10 years

Fringe rate in 2022 info

SOURCE: IRS Form 990


Average of 16% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

San Francisco Village

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

San Francisco Village

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

San Francisco Village

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

This snapshot of San Francisco Village’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

Business model indicators

Profitability info 2018 2019 2020 2021 2022
Unrestricted surplus (deficit) before depreciation $112,277 $277,190 -$173,937 $73,692 $80,107
As % of expenses 12.6% 32.6% -17.6% 10.1% 9.7%
Unrestricted surplus (deficit) after depreciation $82,294 $236,503 -$217,672 $29,951 $32,118
As % of expenses 8.9% 26.5% -21.1% 3.9% 3.7%
Revenue composition info
Total revenue (unrestricted & restricted) $1,002,178 $1,128,696 $1,086,111 $800,529 $906,273
Total revenue, % change over prior year 0.5% 12.6% -3.8% -26.3% 13.2%
Program services revenue 0.0% 1.1% 1.6% 0.0% 0.0%
Membership dues 14.1% 12.6% 13.0% 16.0% 15.8%
Investment income 0.0% 0.0% 0.0% 0.2% 0.1%
Government grants 0.0% 0.0% 0.0% 52.0% 50.5%
All other grants and contributions 85.9% 86.3% 85.4% 31.8% 33.6%
Other revenue 0.0% 0.0% 0.0% 0.0% 0.0%
Expense composition info
Total expenses before depreciation $889,901 $851,506 $987,955 $726,837 $826,166
Total expenses, % change over prior year 8.8% -4.3% 16.0% -26.4% 13.7%
Personnel 53.4% 71.1% 56.3% 67.0% 70.7%
Professional fees 2.0% 2.0% 1.7% 1.9% 1.8%
Occupancy 7.7% 8.3% 6.9% 9.4% 9.3%
Interest 0.0% 0.0% 0.0% 0.0% 0.0%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 37.0% 18.6% 35.0% 21.6% 18.2%
Full cost components (estimated) info 2018 2019 2020 2021 2022
Total expenses (after depreciation) $919,884 $892,193 $1,031,690 $770,578 $874,155
One month of savings $74,158 $70,959 $82,330 $60,570 $68,847
Debt principal payment $0 $0 $0 $0 $0
Fixed asset additions $0 $69,754 $0 $0 $0
Total full costs (estimated) $994,042 $1,032,906 $1,114,020 $831,148 $943,002

Capital structure indicators

Liquidity info 2018 2019 2020 2021 2022
Months of cash 5.2 8.2 7.0 10.6 9.2
Months of cash and investments 5.2 8.2 7.0 10.6 9.2
Months of estimated liquid unrestricted net assets 5.9 9.1 5.7 8.8 8.9
Balance sheet composition info 2018 2019 2020 2021 2022
Cash $382,473 $583,326 $573,573 $639,112 $630,115
Investments $0 $0 $0 $0 $0
Receivables $0 $0 $0 $0 $0
Gross land, buildings, equipment (LBE) $210,507 $280,262 $280,262 $280,262 $288,590
Accumulated depreciation (as a % of LBE) 23.9% 32.5% 48.1% 61.5% 78.5%
Liabilities (as a % of assets) 24.1% 17.8% 51.4% 28.8% 21.9%
Unrestricted net assets $595,210 $831,713 $614,041 $643,992 $676,110
Temporarily restricted net assets $0 N/A N/A N/A N/A
Permanently restricted net assets $0 N/A N/A N/A N/A
Total restricted net assets $0 $0 $0 $0 $0
Total net assets $595,210 $831,713 $614,041 $643,992 $676,110

Key data checks

Key data checks info 2018 2019 2020 2021 2022
Material data errors No No No No No


The people, governance practices, and partners that make the organization tick.

Form 1023/1024 is not available for this organization

Executive Director

Kate Hoepke

Kate has been a community-builder for over 35 years, in the field of aging since 2001 and with SFV since 2012. In addition to her role at SFV, she is a leader in the national Village Movement and Chair of Village Movement California, advancing the Village Movement statewide. She is the founder of 40 Mothers Clubs, social support networks for young families in the San Francisco Bay Area, which have served more than 1.5 million families since the early 1990’s. Kate has a BA in sociology and an MBA from San Francisco State University, and she is a 2019/2020 Encore Public Voices Fellow.

Number of employees

Source: IRS Form 990

San Francisco Village

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

San Francisco Village

Board of directors
as of 08/15/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board co-chair

Gretchen Addi

Design Consultant

Term: 2020 - 2026

Board co-chair

Mary Lannier

Executive Project Consultant, California Pacific Medical Center

Term: 2023 - 2029

Steve Hayashi

Retired Engineering Manager

Mary Fitzpatrick

Retired Financial Systems Director, CCSF

Jason Dare

President Learn@Home

Barbara Kivowitz

Health Care Strategy & Innovation Consultant and Author

Joanne Low

Community Volunteer

Michelle Maalouf

Innovation Consultant

Wayne Pan

Semler Scientific

Alivia Schaffer

University of San Francisco

Hilda Ngan


Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 8/11/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

Race & ethnicity

Gender identity


Sexual orientation


We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 08/03/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.