NTEN
We can change the world when we change our approach to technology.
NTEN
EIN: 91-2072298
as of November 2023
as of November 13, 2023
Mission
We are creating a world where missions and movements are successful through the skillful and equitable use of technology. We build transformative power by connecting people who are putting technology to work for social change. We build their individual and collective capacity for doing good by offering expert trainings, researching effective approaches, and providing places where relationships can flourish. We relentlessly advocate for the redesign of the systems and structures that maintain inequity.
Ruling year
2000
CEO
Amy Sample Ward
Main address
P.O. Box 86308
Portland, OR 97286-0308 USA
EIN
91-2072298
Nonprofits
Public affairs
Community and economic development
Population served
Adults
NTEE code
Alliance/Advocacy Organizations (S01)
Professional Societies, Associations (W03)
IRS subsection
501(c)(3) Public Charity
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
Tax forms
Communication
Programs and results
Reports and documents
Download other documentsWhat we aim to solve
We are creating a world where missions and movements are successful through the skillful and equitable use of technology. We build transformative power by connecting people who are putting technology to work for social change. We build their individual and collective capacity for doing good by offering expert trainings, researching effective approaches, and providing places where relationships can flourish. We relentlessly advocate for the redesign of the systems and structures that maintain inequity.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Nonprofit Technology Conference
The Nonprofit Technology Conference (NTC) is the nonprofit industry’s signature technology event, bringing together the best and brightest nonprofit professionals from around the world to collaborate, innovate, and maximize effectiveness. The NTC is the event to attend if you want your company to stand out in the nonprofit technology sector. It’s the place to BE SEEN, with over 1,700 attendees connecting and learning about the latest technologies, best strategies, and pressing issues. Attending the NTC gives you the opportunity to make connections with decision-makers and thought leaders.
Online Learning
Each year, we present over 100 online learning opportunities. We'll help you keep up on the latest ways for you to use technology—from online fundraising and social media to cloud computing and hardware solutions.
NTEN Community and Tech Clubs
NTEN’s community of 50,000 individuals are busy all year long reading our newsletter and reports, attending some of our over 100 online events a year, participating in our vibrant online community discussions, and taking part in the dozens of local community and educational events we hold each year.
Reports and Research
NTEN collaborates with partners worldwide to bring you research, articles, surveys, and other original documents about important issues in nonprofit technology. We cover topics ranging from e-benchmarks to cloud adoption to IT budgeting and staffing. NTEN reports and research are used by tens of thousands of nonprofits each year.
Digital Inclusion Fellowship
In 2015, we launched the Digital Inclusion Fellowship with support from Google Fiber and The Knight Foundation, recruiting 16 local community leaders to serve for one year with community based organizations to establish and expand programs addressing the digital divide.
Where we work
External reviews
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of conference attendees
This metric is no longer tracked.Totals By Year
Related Program
Nonprofit Technology Conference
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
NTC registration fluctuates each year based on location. We had over 2,400 registrations for the 20NTC before Covid. 21 and 22 were entirely online; 23NTC will be hybrid.
Total number of organization members
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
NTEN no longer offers organizational membership which had higher numbers but lower engagement; all memberships are individual now starting in 2020.
Number of research studies conducted
This metric is no longer tracked.Totals By Year
Related Program
Reports and Research
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
NTEN conducts original research and produces resources each year as well as contributing to partner research projects.
Number of students registered for online courses
This metric is no longer tracked.Totals By Year
Related Program
Online Learning
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
NTEN offers online courses and a professional certificate in nonprofit technology management.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
NTEN’s theory of change includes the following primary outputs and outcomes leading us to our ultimate vision of a world where nonprofits fulfill their missions through the skillful and racially equitable use of technology.
Outputs
- Nonprofit professionals understand importance of equity and tech
- People have increased skills and capacity they put to use
- NTEN is a leading organization that nonprofit professionals want to be part of
Outcomes
- Organizations center their communities in making decisions about tech
- Nonprofit technology is a recognized field / sector / area of advancement
- The nonprofit sector is recognized for its unique skills and capabilities
To achieve this impact, NTEN’s programs fit into a three-part framework:
Connect – access the people, resources, and tools that match your needs
Learn – gain the skills and knowledge necessary to achieve your goals
Change – leverage resources and knowledge for digital transformation and success
What are the organization's key strategies for making this happen?
Connect
NTEN facilitates the exchange of knowledge and information within our community. We help community members connect to resources and to each other.
Learn
NTEN educates our constituents on issues of technology use in nonprofits and provides professional development opportunities. We build the capacity of organizations by creating valuable and relevant informal trainings and professional certification.
Change
NTEN facilitates changes at the individual and organizational level to ensure that nonprofits are able to make and implement better and more informed technology decisions aimed at fulfilling their missions. We support all staff in an organization in budgeting, planning, and using technology.
What are the organization's capabilities for doing this?
NTEN is the leading convener for the nonprofit technology community both through the annual Nonprofit Technology Conference and through year-round programs. We are unique in our product-agnostic equity-focused approach. NTEN has the first and only professional certificates available for nonprofit technology and digital equity. Our programs include participants from countries around the world, of all budget and staff sizes, and every mission area. Our skilled and passionate staff honor self determination in our participants, supporting individualized goals, priorities, and timelines for learning.
What have they accomplished so far and what's next?
NTEN's community continues to grow. With NTEN's work at the intersection of equity and technology, more organizations than ever have found our training and resources critical for making decisions and navigating the pandemic's impacts on their work.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2022 info
1.10
Months of cash in 2022 info
12.3
Fringe rate in 2022 info
25%
Funding sources info
Assets & liabilities info
Financial data
NTEN
Balance sheetFiscal Year: Jul 01 - Jun 30
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jul 01 - Jun 30
This snapshot of NTEN’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
Created in partnership with
Business model indicators
| Profitability info | 2018 | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Unrestricted surplus (deficit) before depreciation | $59,198 | -$157,176 | $116,319 | $1,087,496 | -$266,699 |
| As % of expenses | 1.9% | -5.1% | 5.3% | 55.8% | -11.4% |
| Unrestricted surplus (deficit) after depreciation | $15,104 | -$194,203 | $74,995 | $1,005,748 | -$319,365 |
| As % of expenses | 0.5% | -6.2% | 3.4% | 49.6% | -13.3% |
| Revenue composition info | |||||
|---|---|---|---|---|---|
| Total revenue (unrestricted & restricted) | $3,201,980 | $3,220,094 | $2,384,736 | $3,030,257 | $2,587,866 |
| Total revenue, % change over prior year | -11.9% | 0.6% | -25.9% | 27.1% | -14.6% |
| Program services revenue | 74.1% | 77.1% | 44.7% | 25.2% | 27.1% |
| Membership dues | 10.0% | 9.0% | 7.3% | 4.8% | 4.9% |
| Investment income | 0.1% | 0.1% | 0.4% | 0.1% | 0.2% |
| Government grants | 0.0% | 0.0% | 10.2% | 8.4% | 0.0% |
| All other grants and contributions | 15.8% | 13.6% | 36.9% | 61.2% | 67.8% |
| Other revenue | 0.0% | 0.2% | 0.6% | 0.2% | 0.0% |
| Expense composition info | |||||
|---|---|---|---|---|---|
| Total expenses before depreciation | $3,125,283 | $3,078,288 | $2,192,899 | $1,947,267 | $2,340,411 |
| Total expenses, % change over prior year | -15.4% | -1.5% | -28.8% | -11.2% | 20.2% |
| Personnel | 36.7% | 36.9% | 60.9% | 65.9% | 61.0% |
| Professional fees | 5.2% | 6.3% | 8.5% | 14.8% | 30.3% |
| Occupancy | 2.1% | 2.0% | 3.2% | 3.7% | 3.2% |
| Interest | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
| Pass-through | 0.4% | 0.2% | 0.0% | 0.0% | 0.0% |
| All other expenses | 55.7% | 54.5% | 27.3% | 15.5% | 5.5% |
| Full cost components (estimated) info | 2018 | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Total expenses (after depreciation) | $3,169,377 | $3,115,315 | $2,234,223 | $2,029,015 | $2,393,077 |
| One month of savings | $260,440 | $256,524 | $182,742 | $162,272 | $195,034 |
| Debt principal payment | $0 | $0 | $0 | $0 | $0 |
| Fixed asset additions | $0 | $43,442 | $203,705 | $0 | $0 |
| Total full costs (estimated) | $3,429,817 | $3,415,281 | $2,620,670 | $2,191,287 | $2,588,111 |
Capital structure indicators
| Liquidity info | 2018 | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Months of cash | 3.1 | 2.7 | 3.2 | 10.3 | 12.3 |
| Months of cash and investments | 3.1 | 2.7 | 3.2 | 10.3 | 12.3 |
| Months of estimated liquid unrestricted net assets | 2.5 | 1.7 | 2.0 | 8.9 | 6.1 |
| Balance sheet composition info | 2018 | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Cash | $805,266 | $683,291 | $590,246 | $1,663,958 | $2,390,078 |
| Investments | $0 | $0 | $0 | $0 | $0 |
| Receivables | $30,566 | $225,558 | $352,341 | $344,446 | $476,122 |
| Gross land, buildings, equipment (LBE) | $228,496 | $271,938 | $475,642 | $426,790 | $425,390 |
| Accumulated depreciation (as a % of LBE) | 64.3% | 67.7% | 47.4% | 60.7% | 73.1% |
| Liabilities (as a % of assets) | 17.1% | 11.9% | 12.7% | 7.0% | 49.1% |
| Unrestricted net assets | $727,663 | $533,460 | $608,455 | $1,614,203 | $1,294,838 |
| Temporarily restricted net assets | $105,000 | $403,982 | N/A | N/A | N/A |
| Permanently restricted net assets | $0 | $0 | N/A | N/A | N/A |
| Total restricted net assets | $105,000 | $403,982 | $479,500 | $474,994 | $975,257 |
| Total net assets | $832,663 | $937,442 | $1,087,955 | $2,089,197 | $2,270,095 |
Key data checks
| Key data checks info | 2018 | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
CEO
Amy Sample Ward
Amy is driven by a belief that the nonprofit technology community can be a movement-based force for positive change. Their prior experience in direct service, policy, philanthropy, and capacity-building organizations has fueled Amy's work to create meaningful, inclusive, and compassionate community engagement and educational opportunities for organizations around the world.
Amy has had the privilege to present at conferences around the round, be a guest on podcasts, and author contributions in various books and magazines. Amy's most recent book is The Tech That Comes Next: How Changemakers, Philanthropists, and Technologists Can Build an Equitable World co-authored with Afua Bruce. Their previous books include Social Change Anytime Everywhere, co-authored with Allyson Kapin, which was a Terry McAdam Book Award finalist, and Social by Social.
Number of employees
Source: IRS Form 990
NTEN
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
There are no highest paid employees recorded for this organization.
NTEN
Board of directorsas of 06/12/2023
Board of directors data
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Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 05/11/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.
Contractors
Fiscal year endingGuideStar Pro Reports
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- Financial statements for 2021, 2020, 2019, 2018, 2017
- Letter of Determination
- Officer and/or Employee data for 2022, 2021, 2020, 2019, 2018
- Contractor and/or Paid Preparer data for 2022, 2021, 2020
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