GOLD2023

Flathead Community Health Center Inc

aka Greater Valley Health Center   |   Kalispell, MT   |  www.greatervalleyhealth.org
GuideStar Charity Check

Flathead Community Health Center Inc

EIN: 20-0323896


Mission

We provide exceptional patient-centered care regardless of ability to pay.

Ruling year info

2017

Chief Executive Officer

Mary Sterhan

Main address

1035 1st Avenue West Suite 210

Kalispell, MT 59901 USA

Show more contact info

Formerly known as

Flathead Community Health Center

EIN

20-0323896

Subject area info

Health

Community health care

Population served info

LGBTQ people

Immigrants and migrants

Economically disadvantaged people

At-risk youth

People with disabilities

Show more populations served

NTEE code info

Community Health Systems (E21)

IRS subsection

501(c)(3) Public Charity

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Tax forms

Show Forms 990

Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Sliding Fee Scale

Sliding fee scale based on household income and family size to provide affordable healthcare services regardless of ability to pay. Discounted services apply to those with household income up to 200% of the Federal poverty level.

Population(s) Served
People with diseases and illnesses
At-risk youth
Economically disadvantaged people
Substance abusers
Unemployed people

Discounted medications are available for Greater Valley Health Center patients who fill their prescriptions at Sykes Pharmacy. Discounts are available regardless of income.

Population(s) Served

GVHC focuses on the whole person with prevention and treatment that addresses the patient's physical, mental and social needs (if applicable). This is made possible through collaboration and coordination internally between service departments and externally with other medical specialists and community resources. Greater Valley Health Center's Care Navigators help patients and families navigate the often-confusing world of health care and numerous community resources to ensure their needs are met.

Population(s) Served

Greater Valley Health Center partners with area schools to bring medical and mental health services to students and staff. The goal of the on-site services is to improve health, increase access to healthcare services and decrease lost time from school.

Population(s) Served
Adults
Children and youth
At-risk youth

Where we work

Awards

Certificate of Recognition 2023

National Committee for Quality Assurance

Goals & Strategy

SOURCE: Self-reported by organization

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to identify actionable feedback

Financials

Flathead Community Health Center Inc
Fiscal year: Jan 01 - Dec 31
Financial documents
2021 A-133 Single Audit 2021 2021 Financial Audit
done  Yes, financials were audited by an independent accountant. info

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990

2.73

Average of 2.54 over 2 years

Months of cash in 2022 info

SOURCE: IRS Form 990

4.3

Average of 5.6 over 2 years

Fringe rate in 2022 info

SOURCE: IRS Form 990

25%

Average of 26% over 2 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Flathead Community Health Center Inc

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Flathead Community Health Center Inc

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Flathead Community Health Center Inc

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

This snapshot of Flathead Community Health Center Inc’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

Business model indicators

Profitability info 2021 2022
Unrestricted surplus (deficit) before depreciation $5,470,625 $3,545,863
As % of expenses 128.0% 24.5%
Unrestricted surplus (deficit) after depreciation $5,452,729 $3,392,845
As % of expenses 127.0% 23.2%
Revenue composition info
Total revenue (unrestricted & restricted) $5,160,966 $18,045,948
Total revenue, % change over prior year 0.0% 249.7%
Program services revenue 69.0% 84.9%
Membership dues 0.0% 0.0%
Investment income 0.0% 0.0%
Government grants 29.1% 15.0%
All other grants and contributions 1.7% 0.0%
Other revenue 0.2% 0.1%
Expense composition info
Total expenses before depreciation $4,274,721 $14,500,085
Total expenses, % change over prior year 0.0% 239.2%
Personnel 64.5% 41.5%
Professional fees 13.8% 7.8%
Occupancy 3.2% 2.1%
Interest 0.0% 0.2%
Pass-through 0.0% 0.0%
All other expenses 18.5% 48.4%
Full cost components (estimated) info 2021 2022
Total expenses (after depreciation) $4,292,617 $14,653,103
One month of savings $356,227 $1,208,340
Debt principal payment $0 $188,184
Fixed asset additions $255,732 $0
Total full costs (estimated) $4,904,576 $16,049,627

Capital structure indicators

Liquidity info 2021 2022
Months of cash 6.9 4.3
Months of cash and investments 6.9 4.3
Months of estimated liquid unrestricted net assets 14.6 7.2
Balance sheet composition info 2021 2022
Cash $2,446,856 $5,235,394
Investments $0 $0
Receivables $2,937,767 $3,396,031
Gross land, buildings, equipment (LBE) $419,890 $419,890
Accumulated depreciation (as a % of LBE) 43.4% 56.5%
Liabilities (as a % of assets) 27.8% 24.1%
Unrestricted net assets $5,452,729 $8,845,574
Temporarily restricted net assets N/A N/A
Permanently restricted net assets N/A N/A
Total restricted net assets $0 $0
Total net assets $5,452,729 $8,845,574

Key data checks

Key data checks info 2021 2022
Material data errors No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Form 1023/1024 is not available for this organization

Chief Executive Officer

Mary Sterhan

Mary Sterhan, Greater Valley Health Center CEO, joined as the Executive Director at what was then named the Flathead Community Health Center in 2019. Prior to that, Mary was part of the leadership team at North Valley Hospital in Whitefish for 11 years where she managed the Planetree program, quality, medical staff services, emergency preparedness and patient safety. A Montana native, her healthcare career also included home health, hospice, private care, financial operations and information technology at a variety of organizations in Montana.

Number of employees

Source: IRS Form 990

Flathead Community Health Center Inc

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
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Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

Flathead Community Health Center Inc

Highest paid employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of highest paid employee data for this organization

Flathead Community Health Center Inc

Board of directors
as of 06/19/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Maura Fields

Bruce Meyer

Juleen O'Neil

Bruce Gibson

Robert Lopp

Perry Birky

Ryan Keeler

Brooke McMahon

William Burg

Nick Aemisegger

Penni Chisholm

Maura Fields

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 6/18/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 06/18/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.