Flathead Community Health Center Inc
Flathead Community Health Center Inc
EIN: 20-0323896
as of September 2023
as of September 18, 2023
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Sliding Fee Scale
Sliding fee scale based on household income and family size to provide affordable healthcare services regardless of ability to pay. Discounted services apply to those with household income up to 200% of the Federal poverty level.
Discounted Medication Program
Discounted medications are available for Greater Valley Health Center patients who fill their prescriptions at Sykes Pharmacy. Discounts are available regardless of income.
Integrated Care and Care Navigation
GVHC focuses on the whole person with prevention and treatment that addresses the patient's physical, mental and social needs (if applicable). This is made possible through collaboration and coordination internally between service departments and externally with other medical specialists and community resources. Greater Valley Health Center's Care Navigators help patients and families navigate the often-confusing world of health care and numerous community resources to ensure their needs are met.
School-based Clinics
Greater Valley Health Center partners with area schools to bring medical and mental health services to students and staff. The goal of the on-site services is to improve health, increase access to healthcare services and decrease lost time from school.
Where we work
Awards
Certificate of Recognition 2023
National Committee for Quality Assurance
External reviews

Photos
Videos
Goals & Strategy
Reports and documents
Download strategic planHow we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, It is difficult to identify actionable feedback
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2021 info
2.35
Months of cash in 2021 info
6.9
Fringe rate in 2021 info
27%
Funding sources info
Assets & liabilities info
Financial data
Flathead Community Health Center Inc
Revenue & expensesFiscal Year: Jan 01 - Dec 31
Flathead Community Health Center Inc
Balance sheetFiscal Year: Jan 01 - Dec 31
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jan 01 - Dec 31
This snapshot of Flathead Community Health Center Inc’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
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Business model indicators
Profitability info | 2021 |
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Unrestricted surplus (deficit) before depreciation | $5,470,625 |
As % of expenses | 128.0% |
Unrestricted surplus (deficit) after depreciation | $5,452,729 |
As % of expenses | 127.0% |
Revenue composition info | |
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Total revenue (unrestricted & restricted) | $5,160,966 |
Total revenue, % change over prior year | 0.0% |
Program services revenue | 69.0% |
Membership dues | 0.0% |
Investment income | 0.0% |
Government grants | 29.1% |
All other grants and contributions | 1.7% |
Other revenue | 0.2% |
Expense composition info | |
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Total expenses before depreciation | $4,274,721 |
Total expenses, % change over prior year | 0.0% |
Personnel | 64.5% |
Professional fees | 13.8% |
Occupancy | 3.2% |
Interest | 0.0% |
Pass-through | 0.0% |
All other expenses | 18.5% |
Full cost components (estimated) info | 2021 |
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Total expenses (after depreciation) | $4,292,617 |
One month of savings | $356,227 |
Debt principal payment | $0 |
Fixed asset additions | $255,732 |
Total full costs (estimated) | $4,904,576 |
Capital structure indicators
Liquidity info | 2021 |
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Months of cash | 6.9 |
Months of cash and investments | 6.9 |
Months of estimated liquid unrestricted net assets | 14.6 |
Balance sheet composition info | 2021 |
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Cash | $2,446,856 |
Investments | $0 |
Receivables | $2,937,767 |
Gross land, buildings, equipment (LBE) | $419,890 |
Accumulated depreciation (as a % of LBE) | 43.4% |
Liabilities (as a % of assets) | 27.8% |
Unrestricted net assets | $5,452,729 |
Temporarily restricted net assets | N/A |
Permanently restricted net assets | N/A |
Total restricted net assets | $0 |
Total net assets | $5,452,729 |
Key data checks
Key data checks info | 2021 |
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Material data errors | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
Chief Executive Officer
Mary Sterhan
Mary Sterhan, Greater Valley Health Center CEO, joined as the Executive Director at what was then named the Flathead Community Health Center in 2019. Prior to that, Mary was part of the leadership team at North Valley Hospital in Whitefish for 11 years where she managed the Planetree program, quality, medical staff services, emergency preparedness and patient safety. A Montana native, her healthcare career also included home health, hospice, private care, financial operations and information technology at a variety of organizations in Montana.
Number of employees
Source: IRS Form 990
Flathead Community Health Center Inc
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
Flathead Community Health Center Inc
Highest paid employeesSOURCE: IRS Form 990
Compensation data
Flathead Community Health Center Inc
Board of directorsas of 06/19/2023
Board of directors data
Maura Fields
Bruce Meyer
Juleen O'Neil
Bruce Gibson
Robert Lopp
Perry Birky
Ryan Keeler
Brooke McMahon
William Burg
Nick Aemisegger
Penni Chisholm
Maura Fields
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 06/18/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.