STARRY, Inc.
Nurturing Children. Strengthening Families. Restoring Hope.
STARRY, Inc.
EIN: 04-3589689
Programs and results
Reports and documents
Download annual reportsWhat we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
STARRY Counseling
STARRY Counseling was established in 1991 through a STAR contract with Texas Department of Family and Protective Services (DFPS) division of Prevention and Intervention (PEI). This initial contract funded the delivery of free counseling, case management, and parenting support to at-risk youth and their families living in Williamson County, Texas. STARRY’s success in carrying out these services since 1991 (during which it has continuously held its original contract) led the State of Texas to expand the contract several times to include additional counties. STARRY now delivers these free PEI services across 31 Central and North Central Texas counties.
The State STAR program was renamed Family and Youth Services (FAYS) in 2020 to better reflect the expansion of its mission from being solely youth-focused to addressing the needs of the families of target youth more holistically in services. STARRY is recognized by the State as a leader in programming excellence among FAYS contractors. STARRY’s contract was renewed again in 2017 for five years, and continues to partially fund its delivery of these vital services. In 2019, STARRY served 11,398 target youth and 4,590 of their caregivers across 31 counties.
STARRY Counseling services are designed to address conflict in families of at-risk target youth (ages birth through high school; primarily ages 6-17). For each youth served, STARRY also delivers services to least one of the youth’s parents or caregivers, and to any minor sibling in the home identified as needing to participate in therapeutic services with the family. On average, there are .4 siblings served for every target youth served. The majority of clients are considered lower income, defined as <$63,000 total combined annual household income. STARRY Counseling identifies high risk zip codes in each county served and works to increase access to services in these areas due to the higher likelihood for child maltreatment and neglect.
Key program activities of STARRY Counseling include delivery of free professional services including Individual and Family Counseling, Case Management, Youth Skills Training, and Parent Skills Training. Services are delivered in individual, family, and group sessions by a Licensed Professional Counselor (or an LPC Counselor Intern under supervision) and/or a Family Support Specialist. They build on existing family strengths to prevent future issues where a family may not be able to care for their children or provide a safe, healthy home. STARRY Counseling also distributes Universal Child Abuse Prevention information across its service area.
STARRY Counseling’s overall program goals are to increase accessibility for these vulnerable youth and families so they are able to receive professional, evidence-based, trauma-informed services. Families typically present with challenges such as anxiety, depression, trauma, truancy, bullying, grief, suicidal ideation, ADHD, drug/alcohol abuse, anger, divorce/abandonment, and severe family conflict that can escalate into abuse. Services are customized to meet the individual, trauma-based needs of the target population in a way that improves resiliency, family connection, and safety. They particularly help youth and families with limited access to mental and behavioral health services and resources due to geographic, transportation, financial, and/or cultural barriers
The staff is aware that youth and families impacted by poverty and racism are particularly disadvantaged due to lack of access to support services and to providers who understand inequities and the systematic effects of racism. All staff receive formal cultural competency training at on-boarding and through annual required training. Staff are actively engaged in outreach with schools, churches, after school programs, shelters, community organizations, and advocacy groups to increase awareness, deepen community connections, and open doors to increase access for vulnerable and/or culturally diverse populations. STARRY Counseling administers a psychosocial assessment to clients at intake which screens for trauma specific to racial inequities and racism. Staff carefully considers the results of these assessments when customizing the Plan of Service.
STARRY Counseling delivers services across a 31-county area in Central and North Central Texas. One of eight regional offices for STARRY Counseling is located at STARRY headquarters in Round Rock, Texas. Seven other regional offices for this program are located in Georgetown, Waco, Temple, Killeen, McKinney, Wichita Falls, and Stephenville. In addition to the regional offices, STARRY Counseling has 40+ satellite locations in its service area, many of which are located in donated space provided by community partners. STARRY Counseling’s Killeen office also offers case management and counseling services for military families in crisis who are attached to Fort Hood.
STARRY Fatherhood
In 2019, STARRY acquired a five-year contract through the Texas Department of Family and Protective Services (DFPS) Division of Prevention and Early Intervention (PEI) to fund father-focused services in two Texas counties, Bell and McLennan. These services are delivered by Fatherhood Engagement Specialists from STARRY Counseling regional offices in Temple, Killeen, and Waco.
STARRY’s Fatherhood Program now provides free counseling services to fathers and male caregivers living in these counties who have a child up to 17 years of age. Expectant fathers and male caregivers are also able to access services. The Fatherhood Program provides evidence-based services through individual and family counseling, individual and family case management, parent skills groups, trainings, consultation services, and special events for fathers and their children.
All counseling services are provided at no cost to the fathers and male caregivers engaged in the program. Fatherhood Program staff engages in community and regional-level collaboration focused on meeting the needs of fathers. For example, in February 2020, STARRY Fatherhood delivered a free training for approximately 65 community professionals at a “Dads and Diversity Conference” the agency hosted in Waco. Not only was STARRY able to also educate its own staff through this training; it primed the community for work with a shared lens of viewing issues of diversity and inclusion for fathers and father figures. The DPFS PEI funding and STARRY donors make it possible for STARRY to provide these services at no cost to fathers and male caregivers, and ensures access for clients with widely varying backgrounds and income levels.
Where we work
External reviews

Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Which of the following feedback practices does your organization routinely carry out?
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Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2021 info
6.75
Months of cash in 2021 info
6.4
Fringe rate in 2021 info
24%
Funding sources info
Assets & liabilities info
STARRY, Inc.
Revenue & expensesFiscal Year: Jan 01 - Aug 31
SOURCE: IRS Form 990
STARRY, Inc.
Balance sheetFiscal Year: Jan 01 - Aug 31
SOURCE: IRS Form 990
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jan 01 - Aug 31
SOURCE: IRS Form 990
This snapshot of STARRY, Inc.’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
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Business model indicators
Profitability info | 2017 | 2018 | 2019 | 2020 | 2021 |
---|---|---|---|---|---|
Unrestricted surplus (deficit) before depreciation | $118,248 | $398,736 | -$344,835 | $167,532 | $46,435 |
As % of expenses | 2.3% | 7.6% | -5.8% | 2.9% | 1.3% |
Unrestricted surplus (deficit) after depreciation | $110,364 | $391,961 | -$347,067 | $166,725 | $46,031 |
As % of expenses | 2.2% | 7.5% | -5.9% | 2.9% | 1.2% |
Revenue composition info | |||||
---|---|---|---|---|---|
Total revenue (unrestricted & restricted) | $5,180,387 | $5,573,045 | $5,459,814 | $5,805,046 | $3,569,766 |
Total revenue, % change over prior year | 1.8% | 7.6% | -2.0% | 6.3% | -38.5% |
Program services revenue | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Investment income | 0.4% | 0.5% | 0.8% | 0.3% | 0.5% |
Government grants | 86.7% | 91.3% | 90.1% | 90.2% | 90.6% |
All other grants and contributions | 12.6% | 8.0% | 9.1% | 9.5% | 7.0% |
Other revenue | 0.3% | 0.2% | 0.0% | 0.0% | 1.9% |
Expense composition info | |||||
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Total expenses before depreciation | $5,089,688 | $5,236,626 | $5,905,792 | $5,686,346 | $3,704,779 |
Total expenses, % change over prior year | 4.0% | 2.9% | 12.8% | -3.7% | -34.8% |
Personnel | 70.3% | 71.8% | 72.4% | 76.7% | 74.3% |
Professional fees | 1.2% | 1.2% | 1.1% | 8.2% | 9.2% |
Occupancy | 0.6% | 0.2% | 0.5% | 7.9% | 10.4% |
Interest | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Pass-through | 0.0% | 0.0% | 0.0% | 0.0% | 0.4% |
All other expenses | 28.0% | 26.8% | 26.1% | 7.2% | 5.8% |
Full cost components (estimated) info | 2017 | 2018 | 2019 | 2020 | 2021 |
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Total expenses (after depreciation) | $5,097,572 | $5,243,401 | $5,908,024 | $5,687,153 | $3,705,183 |
One month of savings | $424,141 | $436,386 | $492,149 | $473,862 | $308,732 |
Debt principal payment | $0 | $0 | $0 | $0 | $0 |
Fixed asset additions | $0 | $0 | $0 | $0 | $0 |
Total full costs (estimated) | $5,521,713 | $5,679,787 | $6,400,173 | $6,161,015 | $4,013,915 |
Capital structure indicators
Liquidity info | 2017 | 2018 | 2019 | 2020 | 2021 |
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Months of cash | 0.0 | 0.0 | 0.0 | 3.3 | 6.4 |
Months of cash and investments | 2.4 | 4.9 | 1.3 | 3.5 | 6.8 |
Months of estimated liquid unrestricted net assets | 5.8 | 6.6 | 5.1 | 5.7 | 8.9 |
Balance sheet composition info | 2017 | 2018 | 2019 | 2020 | 2021 |
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Cash | $200 | $200 | $200 | $1,581,295 | $1,981,289 |
Investments | $997,951 | $2,125,144 | $663,699 | $87,999 | $108,022 |
Receivables | $725,587 | $522,841 | $476,670 | $477,058 | $495,190 |
Gross land, buildings, equipment (LBE) | $429,991 | $429,991 | $429,991 | $429,991 | $0 |
Accumulated depreciation (as a % of LBE) | 97.6% | 99.2% | 99.7% | 99.9% | 0.0% |
Liabilities (as a % of assets) | 7.1% | 7.6% | 9.3% | 10.9% | 12.0% |
Unrestricted net assets | $2,479,223 | $2,871,184 | $2,524,117 | $2,690,842 | $2,736,873 |
Temporarily restricted net assets | $361,199 | $309,595 | N/A | N/A | N/A |
Permanently restricted net assets | $0 | $0 | N/A | N/A | N/A |
Total restricted net assets | $361,199 | $309,595 | $247,014 | $205,911 | $28,294 |
Total net assets | $2,840,422 | $3,180,779 | $2,771,131 | $2,896,753 | $2,765,167 |
Key data checks
Key data checks info | 2017 | 2018 | 2019 | 2020 | 2021 |
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Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
CEO
Richard Singleton
Richard Singleton, LPC-S, CEO of STARRY, provides daily executive oversight of all STARRY programs and directly supervises an Executive Team comprised of the Vice President of Prevention and Early Intervention, Vice President of Mission Advancement, and Executive Assistant. He also supervises the Director of Training, Director of Operations, Director of Family Preservation, and the Director of Clinical and Program Support Services. He reports to STARRY’s Board of Trustees. He is a Licensed Professional Counselor and Board Approved Licensed Professional Counselor-Supervisor with more than 25 years of experience serving children and families. He holds an MA in Marriage and Family Counseling. He has served STARRY in progressively responsible positions since 2006, including three years directing the STARRY Counseling program. He became the executive leader of the agency in 2011.
Number of employees
Source: IRS Form 990
STARRY, Inc.
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
There are no highest paid employees recorded for this organization.
STARRY, Inc.
Board of directorsas of 05/07/2023
Board of directors data
Mrs. Amy Phillips
Art Cheng
Aaron Page
Amy Phillips
Dan Neal
Christine Simpson
Ebony Lang
Sherece Shavel
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No