Person to Person, Inc.
#p2phelps
Person to Person, Inc.
EIN: 06-1422248
as of September 2023
as of September 18, 2023
Programs and results
Reports and documents
Download annual reports Download other documentsWhat we aim to solve
Despite some improvement in the overall economy, many families here in Fairfield County face continuing challenges of ongoing hunger, housing, and income insecurity. An economist’s essay in the New York Times last winter describes the tough trade-offs faced by many: “for millions of Americans with children, life is a constant, desperate balancing act. They must work during the day, either because they’re single parents or because decades of wage stagnation mean that both parents must take jobs to make ends meet. Yet quality child care is unavailable or unaffordable.” At P2P the trend we see in our client base is a steady need for assistance as families face the gap between what it costs to get by and what they are able to earn. The bare-bones cost of living in Stamford is approximately $60,000 (MIT Living Wage Calculator), yet on P2P’s recent client survey 80% of P2P clients reported income of $28,529 or less, and 94% reported income of $38,681 or less.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Critical Needs Assistance
The P2P Critical Needs Assistance Program (CNAP) provides rapid response via bilingual/bicultural caseworkers assisting clients with a variety of needs including fresh groceries, rent and utilities, security deposits, quality clothing, childcare, transportation, and budget counseling.
Campership
The Campership Program makes it possible for more than 400 Stamford children from low-income families to attend area day camps, keeping school-aged children safe and engaged during the summer months, and allowing parents to continue working or looking for work to support their families, without the added burden of stress and worry about their children’s safety.
Scholarship
The Scholarship Program helps local high school graduates from low-income families to bridge the gap between the cost of higher education and the amount available to them.
Where we work
Awards
Charity Navigator 4-Star Rating 2017
Charity Navigator
Charity Navigator 4-Star Rating 2019
Charity Navigator
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of clients served
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Immigrants and migrants
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
In FY 2023 (Jul-Jun) P2P served 27,964 unique individuals.
Number of students who receive scholarship funds and/or tuition assistance
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Immigrants and migrants
Related Program
Scholarship
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
P2P's Scholarship Program changes the trajectories of low-income students, providing a path out of poverty and into professional careers; 76% of P2P scholars are first-generation college students.
Total dollar amount of scholarship awarded
This metric is no longer tracked.Totals By Year
Population(s) Served
Adolescents, Economically disadvantaged people, Immigrants and migrants
Related Program
Scholarship
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Underscored by ample research on the effectiveness of education to lift individuals out of poverty, P2P offers Scholarships to high school graduates from low-income families in lower Fairfield County.
Number of emergency meals provided
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Immigrants and migrants
Related Program
Critical Needs Assistance
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Through its Darien and Norwalk Food Pantries, and a new P2P Mobile Food Pantry in Stamford and Norwalk, Person-to-Person provided enough groceries to prepare 2,574,327 meals.
Annual dollar amount of Emergency Financial Assistance provided
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Immigrants and migrants
Related Program
Critical Needs Assistance
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
P2P provides Emergency Financial Assistance to families in crisis to assist with payments of rent, security deposits, or utility bills, preventing evictions, utility shut-offs or homelessness.
Number of Casework interviews
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Immigrants and migrants
Related Program
Critical Needs Assistance
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Person-to-Person Caseworkers answer calls, perform intakes and meet with individual clients to assess their circumstances and provide them with necessary counseling and a plan for moving forward.
Number of low-income families housed in affordable, well-maintained units as a result of the nonprofit's efforts
This metric is no longer tracked.Totals By Year
Population(s) Served
Unemployed people, Economically disadvantaged people, Immigrants and migrants, Indigenous peoples, Adults
Related Program
Critical Needs Assistance
Type of Metric
Output - describing our activities and reach
Direction of Success
Decreasing
Context Notes
Post-pandemic funding decreased, constricting the amount P2P could budget for EFA. At the same time, the demand for pantry services skyrocketed (18% more meals served), competing with EFA dollars.
Estimated dollar value of clothing and household goods donations
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Immigrants and migrants
Related Program
Critical Needs Assistance
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Number of low-income households who have received utilities assistance
This metric is no longer tracked.Totals By Year
Related Program
Critical Needs Assistance
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
366 Households received utility assistance in P2P FY 2023 (Jul-Jun)
Number of campers enrolled
This metric is no longer tracked.Totals By Year
Related Program
Campership
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
314 K-5 students received camperships during the summer of 2023
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Person-to-Person provides individuals and families with assistance for basic needs to overcome daily challenges and access to resources to improve their lives.
VISION: P2P envisions an educated, financially stable community, with hunger-free homes for all.
Through food pantries in Darien, Norwalk, and Stamford, plus Door2Door home deliveries of food support, P2P is one of the largest providers of food and economic assistance in the Stamford/Norwalk corridor, a key part of the overall social service network. Purposely low barrier to entry, the agency's goal is to create equitable access to economic stability. Established in 1968, P2P serves the communities of Darien, New Canaan, Norwalk, Stamford, Weston, Westport, and Wilton.
Our theory of change holds that professional staff mobilizing community and volunteer support provides clients with economic and educational inputs that result in well-informed, financially stable and hunger-free homes for all, creating stronger, healthier communities.
P2P Programs:
CRITICAL NEEDS ASSISTANCE PROGRAM (CNAP)
Our goal is to provide assistance to those who had been working hard towards economic inclusion pre-pandemic, and now see that challenge as almost insurmountable. CNAP provides rapid response to critical needs, and consists of the following programs:
1. FOOD PANTRY
P2P is one of the largest providers of food assistance in the Stamford/Norwalk corridor. P2P’s food support is designed by a nutritionist to meet the health needs of a family by providing a balanced array of healthy food to prepare three meals a day for a full week for each person in the family. Groceries provided at no cost to clients include fresh fruits and vegetables, protein, dairy, eggs, and an assortment of staples such as beans, tuna, peanut butter, cereal, soup, pasta and rice.
2. EMERGENCY FINANCIAL ASSISTANCE GRANTS (EFA)
P2P’s largest program, EFA provides rapid response to client emergencies and access to a skilled team of bilingual/bicultural caseworkers who assist clients with a variety of needs including rent, utilities, security deposits, job skills, childcare, transportation, referrals, budget counseling, and guidance for those navigating the social services network.
3. CLOTHING CENTER
The P2P Clothing Center is a free “store” where clients can shop every 30 days for shoes, clothing, outerwear, linens, and small household goods.
4. WRAPAROUND SERVICES
An integral part of CNAP, a team of eight trained bi-lingual caseworkers provide wraparound services by facilitating services from other P2P programs, providing referrals, budget counseling, support, and guidance to those navigating the social services network.
SCHOLARHSIP PROGRAM
For 50 years, The P2P Scholarship Program has helped promising students from low-income families living in lower Fairfield County afford college, bridging the gap between full tuition and available funding.
CAMPERSHIPS
Fully funded enriching summer camp for children K-5
What are the organization's key strategies for making this happen?
For over 50 years, Person-to-Person has sought to meet the needs of low -income residents in our community. Poverty, both hidden and more visible, and food insecurity is a major challenge in Fairfield County and Person-to-Person (P2P) will provide groceries, including fresh fruits and vegetable, to prepare over 1,200,000 healthy meals to families in the Stamford/Norwalk area in 2019. In addition to food and emergency assistance through sites in Darien, Norwalk, and the innovative new Stamford mobile panty, P2P provides a wide range of much-needed social services. In all P2P will touch the lives of over 25,000 individuals in our community in 2019 – 10,000 of whom are children. P2P meets the immediate needs of families in crisis, and, offers pathways to a brighter financial future through casework support including program referrals, campership, scholarship, and mentoring programs. For clients, P2P helps fill the gaps in the existing social service network.
What are the organization's capabilities for doing this?
Person-to-Person is a unique, volunteer-driven agency with the flexibility to respond directly to client needs. We have consistently operated our three key programs since inception 49 years ago. We successfully adapt services to meet immediate client needs and work to alleviate the most persistent challenges in our community. Key strengths include our ability to respond directly to client needs; extensive partnerships in the communities we serve; and our volunteer base of more than 3,300 individuals, which enables us to do the work that we do while keeping administrative costs low so that more than 90% of all donations go directly to benefit clients.
Over the past five decades, Person-to-Person has focused on advancing the agency's vision of communities of financially-stable, hunger-free homes, with educational opportunities for all. This year P2P will touch the lives of more than 23,000 individuals – including 10,000 children – in lower Fairfield County CT. Currently, we operate two sites, in Norwalk and Darien, serving the communities of Stamford, Norwalk, Darien, New Canaan, Wilton, Westport, and Weston. P2P is now in the next phase of our strategic plan, working to develop a presence in Stamford CT to increase services for Stamford-area clients.
What have they accomplished so far and what's next?
Primary objectives for 20178have been met, including strengthening the agency's governance and board structure, stabilizing P2P's sites in Darien and Norwalk, and launching the P2P Mobile Food Pantry to serve Stamford CT. These activities address Person-to-Person's overall goal of strengthening service provision agency-wide in direct response to client needs.
P2P provides rapid response to client emergencies and access to complementary services through partner agencies. To address situational crises P2P operates two Food Pantries, a Clothing Center, and provides Emergency Financial Assistance, primarily for housing and utilities. P2P's team of Caseworkers assist clients with a variety of needs including budget counseling, referrals to partner agencies for additional services, and for services P2P does not offer, advocacy for benefits, and general support as they take steps towards greater stability. Underscored by ample research on the effectiveness of education to lift individuals out of poverty, P2P offers Camperships to support elementary school children during the summer and Scholarships to low-income college students. P2P's pilot program, "Mentoring 4 Success," provides students with financial support as well as the support of an adult mentor who has committed to guide the student for all four years of their college education.
Demand for services at both agency locations continues to remain high, reflecting the high cost of basic necessities in this area.
In providing the new P2P Mobile Food Pantry, together with Casework support, the agency looks forward to intensifying its collaborative work with Stamford partners including Domus, Building One Community, the Yerwood Center and other service providers. Person-to-Person's new Mobile Market Food Bus will not only support our efforts to serve a greater number of people with its emergency services for basic needs, it will also enable P2P to work on-site with partners who provide services for ancillary needs that P2P does not address directly, thereby providing client access to a full wraparound service. In offering a comprehensive package of support in a series of accessible locations, P2P aims to strengthen the City's entire service delivery network and develop collective impact towards helping low-income families move towards stability.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2022 info
45.77
Months of cash in 2022 info
3.1
Fringe rate in 2022 info
19%
Funding sources info
Assets & liabilities info
Financial data
Person to Person, Inc.
Balance sheetFiscal Year: Jul 01 - Jun 30
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jul 01 - Jun 30
This snapshot of Person to Person, Inc.’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
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Business model indicators
Profitability info | 2017 | 2018 | 2019 | 2021 | 2022 |
---|---|---|---|---|---|
Unrestricted surplus (deficit) before depreciation | -$70,194 | $177,229 | $256,570 | $1,803,767 | -$19,830 |
As % of expenses | -0.5% | 1.3% | 1.8% | 13.1% | -0.1% |
Unrestricted surplus (deficit) after depreciation | -$172,235 | $22,916 | $96,911 | $1,645,868 | -$184,891 |
As % of expenses | -1.3% | 0.2% | 0.7% | 11.8% | -1.4% |
Revenue composition info | |||||
---|---|---|---|---|---|
Total revenue (unrestricted & restricted) | $14,675,041 | $13,461,335 | $13,674,881 | $15,004,932 | $13,220,629 |
Total revenue, % change over prior year | 9.6% | -8.3% | 1.6% | 0.0% | -11.9% |
Program services revenue | 0.1% | 0.1% | 0.1% | 0.0% | 0.0% |
Membership dues | 0.1% | 0.1% | 0.1% | 0.1% | 0.1% |
Investment income | 0.7% | 0.9% | 1.1% | 0.8% | 1.7% |
Government grants | 1.0% | 1.1% | 0.9% | 5.1% | 2.9% |
All other grants and contributions | 93.1% | 97.6% | 97.8% | 93.1% | 95.3% |
Other revenue | 5.0% | 0.3% | 0.1% | 0.9% | -0.1% |
Expense composition info | |||||
---|---|---|---|---|---|
Total expenses before depreciation | $13,133,652 | $13,418,869 | $14,098,663 | $13,798,090 | $13,324,972 |
Total expenses, % change over prior year | -1.4% | 2.2% | 5.1% | 0.0% | -3.4% |
Personnel | 12.8% | 13.9% | 14.0% | 15.3% | 18.0% |
Professional fees | 0.5% | 0.4% | 0.9% | 0.7% | 1.1% |
Occupancy | 1.0% | 1.4% | 1.5% | 1.6% | 1.8% |
Interest | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Pass-through | 83.0% | 80.9% | 80.1% | 77.4% | 72.7% |
All other expenses | 2.7% | 3.4% | 3.6% | 5.0% | 6.5% |
Full cost components (estimated) info | 2017 | 2018 | 2019 | 2021 | 2022 |
---|---|---|---|---|---|
Total expenses (after depreciation) | $13,235,693 | $13,573,182 | $14,258,322 | $13,955,989 | $13,490,033 |
One month of savings | $1,094,471 | $1,118,239 | $1,174,889 | $1,149,841 | $1,110,414 |
Debt principal payment | $0 | $0 | $0 | $365,200 | $0 |
Fixed asset additions | $246,018 | $240,501 | $0 | $178,277 | $0 |
Total full costs (estimated) | $14,576,182 | $14,931,922 | $15,433,211 | $15,649,307 | $14,600,447 |
Capital structure indicators
Liquidity info | 2017 | 2018 | 2019 | 2021 | 2022 |
---|---|---|---|---|---|
Months of cash | 1.7 | 1.5 | 1.1 | 1.3 | 3.1 |
Months of cash and investments | 4.7 | 4.3 | 4.1 | 6.5 | 5.8 |
Months of estimated liquid unrestricted net assets | 0.6 | 0.6 | 0.7 | 2.8 | 2.8 |
Balance sheet composition info | 2017 | 2018 | 2019 | 2021 | 2022 |
---|---|---|---|---|---|
Cash | $1,814,942 | $1,716,629 | $1,256,261 | $1,546,326 | $3,452,529 |
Investments | $3,328,323 | $3,114,001 | $3,551,021 | $5,880,243 | $2,966,724 |
Receivables | $313,501 | $131,740 | $173,983 | $76,340 | $40,576 |
Gross land, buildings, equipment (LBE) | $1,496,669 | $1,676,881 | $1,743,933 | $1,875,221 | $1,844,958 |
Accumulated depreciation (as a % of LBE) | 45.6% | 46.3% | 53.7% | 58.3% | 63.6% |
Liabilities (as a % of assets) | 1.5% | 1.7% | 1.7% | 2.6% | 1.9% |
Unrestricted net assets | $1,524,470 | $1,547,386 | $1,644,297 | $3,979,022 | $3,794,131 |
Temporarily restricted net assets | $4,920,418 | $4,468,123 | N/A | N/A | N/A |
Permanently restricted net assets | $0 | $0 | N/A | N/A | N/A |
Total restricted net assets | $4,920,418 | $4,468,123 | $4,251,856 | $4,311,835 | $3,460,501 |
Total net assets | $6,444,888 | $6,015,509 | $5,896,153 | $8,290,857 | $7,254,632 |
Key data checks
Key data checks info | 2017 | 2018 | 2019 | 2021 | 2022 |
---|---|---|---|---|---|
Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
Chief Executive Officer
Ms. Nancy Coughlin
Nancy Coughlin joined Person-to-Person in June of 2019, bringing expertise and experience in food insecurity, anti-poverty, and women's and children's issues. Prior to joining P2P, Nancy served for seven years as the Executive Director at Neighbor to Neighbor, a Greenwich-based organization dedicated to providing food and clothing to low-income families and children. Ms. Coughlin received a BA in psychology from the University of New Hampshire, and a J.D. from the Suffolk University Law School. In 2012, Coughlin was selected as one of 10 inaugural Executive Leadership Group (ELG) members by Fairfield County’s Community Foundation. She has served on the Chamber of Commerce Board of Directors, Greenwich United Way Community Planning Council, Junior League of Greenwich Community Advisory Board, and Needs Clearing House Advisory Board.
Number of employees
Source: IRS Form 990
Person to Person, Inc.
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
Person to Person, Inc.
Highest paid employeesSOURCE: IRS Form 990
Compensation data
Person to Person, Inc.
Board of directorsas of 08/21/2023
Board of directors data
Mike Riccardi
Tudor Investments
Term: 2024 - 2022
Victoria de Toledo
Casper & de Toledo LLC
Amy Gold
Community Volunteer
Michael Hyman
Chester Addison Community Center
Pam Dysenchuck
Formerly Darien Foundation
Allison Gagliardi
Troy Insurance
Caroline Greer
Community Volunteer
Jackie Leonard
Community Volunteer
Katherine Michele
Community Volunteer
Virgil Williams
Custom Sign Solutions
Betsy Wilson
Commonfund
Christina Johnson-Wolf
Saks Fifth Ave. (ret)
Yakut Akman
Citi Group (ret)
Celeste Cox-Baldwin
Stamford Hospital (ret)
Shawn Cummings
Timex Corp.
Michell Lappas
Mayor's office, City of Stamford
Mimi Griffith
St. Luke's Vestry Liaison
Norman La Criox
Decision Analytics Group LLC
Lucia Rilling
First Lady, City of Norwalk
Jamie Rose
Henkel, Opus for P2P Liaison
Holly Schulz
Workflow Architecture
Chris Willis
Exothermic Global
James Winter
The Winter Organiztion
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
Equity strategies
Last updated: 01/27/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.