WESTJAX OUTREACH INC dba Community Health Outreach

Feeding the hungry, healing the sick, and clothing those in need since 1988.

aka Community Health Outreach   |   Jacksonville, FL   |
GuideStar Charity Check

WESTJAX OUTREACH INC dba Community Health Outreach

EIN: 59-3038067


Our mission is tod provide primary medical care, essential dental care, food security, confidential pregnancy testing and counseling, maternity clothing, and baby supplies (food, formula, diapers and clothing) at no cost to those in need. Our organization was founded on the principles as outlined in the scriptural call of Matthew 25: 35-36 "to feed the hungry, heal the sick, and clothe those in need."

Ruling year info


Executive Director

Ms. Meredith N. Smith

Main address

5126 Timuquana Rd

Jacksonville, FL 32210 USA

Show more contact info

Formerly known as

World Health Outreach



Subject area info

Community health care

Health care clinics

Public affairs

Food banks

Population served info

Infants and toddlers




NTEE code info

Public, Society Benefit - Multipurpose and Other N.E.C. (W99)

Community Health Systems (E21)

Food Banks, Food Pantries (K31)

IRS subsection

501(c)(3) Public Charity

IRS filing requirement

This organization is not required to file an annual return with the IRS because it is a religious organization.

Tax forms



See related organizations info

Programs and results

What we aim to solve

This profile needs more info.

If it is your nonprofit, add a problem overview.

Login and update

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Food Pantry

Provides fresh produce, dairy products, meat, and dry groceries to families, seniors, disabled, and veterans in need three days per week.

Population(s) Served

Provides essential emergency and preventative dental services to uninsured, low- to no-income adults, seniors, and veterans.

Population(s) Served

Providing primary medical care to uninsured, low- to no-income adults. Also providing oncology, hematology, cardiology, and orthopedic specialty care.

Population(s) Served

Provides supplies on a monthly basis of clothing, diapers, wipes, food and formula to over 500 infants in need each year. Confidential pregnancy testing and counselling also available.

Population(s) Served
Infants and toddlers

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Type of Metric

Output - describing our activities and reach

Direction of Success


Context Notes

Includes total monthly visits across all four services.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

    We don’t have the right technology to collect and aggregate feedback efficiently, Staff find it hard to prioritize feedback collection and review due to lack of time


WESTJAX OUTREACH INC dba Community Health Outreach
Fiscal year: Jan 01 - Dec 31

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990


Average of 12.46 over 10 years

Months of cash in 2022 info

SOURCE: IRS Form 990


Average of 6 over 10 years

Fringe rate in 2022 info

SOURCE: IRS Form 990


Average of 9% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

WESTJAX OUTREACH INC dba Community Health Outreach

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

WESTJAX OUTREACH INC dba Community Health Outreach

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

WESTJAX OUTREACH INC dba Community Health Outreach

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

This snapshot of WESTJAX OUTREACH INC dba Community Health Outreach’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

Business model indicators

Profitability info 2018 2019 2020 2021 2022
Unrestricted surplus (deficit) before depreciation $10,781 -$23,459 $162,333 $17,987 $520,759
As % of expenses 3.2% -7.7% 37.2% 5.2% 102.3%
Unrestricted surplus (deficit) after depreciation -$9,661 -$43,901 $138,963 -$1,438 $520,759
As % of expenses -2.7% -13.4% 30.3% -0.4% 102.3%
Revenue composition info
Total revenue (unrestricted & restricted) $351,774 $282,755 $494,694 $425,637 $420,101
Total revenue, % change over prior year 8.6% -19.6% 75.0% -14.0% -1.3%
Program services revenue 0.0% 0.0% 0.0% 100.0% 0.0%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.0% 0.0% 0.0% 0.0% 0.0%
Government grants 0.0% 0.0% 0.0% 0.0% 0.0%
All other grants and contributions 100.0% 99.8% 100.0% 0.0% 100.0%
Other revenue 0.0% 0.2% 0.0% 0.0% 0.0%
Expense composition info
Total expenses before depreciation $340,993 $306,214 $435,877 $345,371 $508,976
Total expenses, % change over prior year -5.6% -10.2% 42.3% -20.8% 47.4%
Personnel 67.8% 61.4% 47.3% 55.8% 47.9%
Professional fees 5.3% 3.0% 1.8% 5.7% 9.6%
Occupancy 6.8% 7.3% 5.4% 16.1% 7.7%
Interest 0.2% 0.0% 0.3% 0.1% 0.1%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 19.8% 28.3% 45.2% 22.3% 34.7%
Full cost components (estimated) info 2018 2019 2020 2021 2022
Total expenses (after depreciation) $361,435 $326,656 $459,247 $364,796 $508,976
One month of savings $28,416 $25,518 $36,323 $28,781 $42,415
Debt principal payment $0 $0 $0 $0 $0
Fixed asset additions $0 $0 $26,033 $0 $613,338
Total full costs (estimated) $389,851 $352,174 $521,603 $393,577 $1,164,729

Capital structure indicators

Liquidity info 2018 2019 2020 2021 2022
Months of cash 1.5 1.1 1.6 1.5 0.0
Months of cash and investments 1.5 1.1 1.6 1.5 0.0
Months of estimated liquid unrestricted net assets 0.8 -0.1 4.9 9.9 -2.2
Balance sheet composition info 2018 2019 2020 2021 2022
Cash $41,783 $27,579 $56,932 $42,774 $0
Investments $0 $0 $0 $0 $0
Receivables $0 $0 $89,507 $11,926 $0
Gross land, buildings, equipment (LBE) $784,579 $784,579 $810,612 $811,392 $809,467
Accumulated depreciation (as a % of LBE) 15.2% 17.8% 20.1% 25.1% 24.2%
Liabilities (as a % of assets) 1.0% 2.5% 5.1% 15.5% 15.5%
Unrestricted net assets $686,656 $642,755 $781,718 $780,280 $520,759
Temporarily restricted net assets $12,793 N/A N/A N/A N/A
Permanently restricted net assets $0 N/A N/A N/A N/A
Total restricted net assets $12,793 $12,793 $137,313 $5,755 $0
Total net assets $699,449 $655,548 $919,031 $786,035 $520,759

Key data checks

Key data checks info 2018 2019 2020 2021 2022
Material data errors No No No No No


The people, governance practices, and partners that make the organization tick.

Form 1023/1024 is not available for this organization

Executive Director

Ms. Meredith N. Smith

Meredith Smith joined Community Health Outreach (CHO) as Executive Director in September 2019. Smith previously worked fifteen years in editorial acquisitions for corporate publishing, employed by global corporations that included Men’s Health Magazine and Hachette Livre, before transitioning into a career in healthcare. A licensed health care worker, Smith prioritizes evidence-informed care and long-term health for patients with chronic health issues. She brings a depth of experience from volunteering in large metropolitan areas—women’s homeless shelter in New York City, a food bank in Toronto, and a medical clinic in Nashville—to the services in hunger assistance, maternal and children’s health support, and no-cost medical and dental care at CHO.

Number of employees

Source: IRS Form 990

WESTJAX OUTREACH INC dba Community Health Outreach

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

WESTJAX OUTREACH INC dba Community Health Outreach

Board of directors
as of 04/18/2022
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board co-chair

Mr. Steve Taylor

Dedicated Senior Medical Centers

Term: 2021 - 2023

Board co-chair

Mr. Matthew Garman


Term: 2022 - 2024

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 4/18/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Gender identity
Female, Not transgender
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data


No data

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 11/06/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.