Community Teamwork, Inc.
Building Communities, Changing Lives
Community Teamwork, Inc.
EIN: 04-2382027
Mission
Community Teamwork was established in 1965 as part of President Lyndon B. Johnson’s War on Poverty and the Economic Opportunity Act of 1964. Our mission is: Community Teamwork is a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities. Our vision is a community whose institutions, systems, and people support everyone’s opportunity to thrive. A future where clients are aware of opportunities available and how to access them so they achieve their potential for economic independence and personal growth. Through teamwork we want the community to be a committed and knowledgeable partner which results in fewer people living in poverty.
Notes from the nonprofit
Community Teamwork’s efforts to address the individual and community issues of poverty include education, workforce training, housing, economic development, and civic engagement. Community Teamwork, Inc. (CTI) has 57 years of experience leading low-income people toward a path to self-sufficiency. CTI is the second largest Community Action Agency in Massachusetts, and serves more than 55,000 individuals a year. The agency is governed by a 24-member Board of Directors who oversees the Chief Executive Officer and establishes policy. CTI employs over 500 full and part-time employees who are well experienced in serving economically disadvantaged populations. Through the COVID-19 Pandemic (03/20 - 03/22), Community Teamwork managed over $140 million in federal and state emergency funds; with 80% of those funds addressing the housing issues of our residents. Additionally, the Agency expanded into Individual Homelessness programming and significantly grew our Food Insecurity supports.
Ruling year
1966
Chief Executive Officer
Ms. Karen N. Frederick
Main address
155 Merrimack St.
Lowell, MA 01852 USA
EIN
04-2382027
Equal opportunity in education
High school equivalency
Out-of-school learning
Computer literacy
Reading promotion
Population served
Children and youth
Adults
Families
Parents
Immigrants and migrants
NTEE code
Human Services - Multipurpose and Other N.E.C. (P99)
Human Services - Multipurpose and Other N.E.C. (P99)
IRS subsection
501(c)(3) Public Charity
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
Tax forms
Communication
Affiliations
Programs and results
Reports and documents
Download annual reports Download other documentsWhat we aim to solve
Every three years, in its capacity as the Community Action Agency, Community Teamwork conducts a Community Needs Assessment. Through a variety of data collection tools, Community Teamwork gathers information on the causes and conditions of poverty directly from the communities we serve. It is these causes and conditions of poverty and the greatest needs facing our community that drive our Strategic Plan and ensures that our progress is community-informed. The top needs identified in this 2021 Community Needs Assessment are as follows: Top Needs: Individual Level 1. Housing Affordability 2. Living Wages 3. Education and Training 4. Employment Supports 5. Affordable Childcare Top Needs: Community Level 1. Creation of Quality, Affordable Housing 2. Industry and Employment 3. Mental Health and Counseling Based on the Community Needs Assessment, Community Teamwork then develops its Strategic Plan Document to set out Agency Goals and Objectives to address the identified Community Needs.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Community Teamwork, Inc. (CTI) Programs
CTI, a 501(c)3 non-profit, provides a wide array of programs and services for low-income and community members in need of education, economic support, and stabilization services. As a local Community Action Agency, we serve the City of Lowell and seven surrounding towns; as a Community Development Corporation, and a Regional Housing agency, serving 71 communities throughout Northeastern Massachusetts, including the Gateway Cities of Lowell, Lawrence, Haverhill, Methuen, and Salem.
CTI is organized by three Divisions, as follows: Division of Housing and Homeless Services, including housing, homelessness and youth; the Division of Child and Family Services, with our Head Start, Early Head Start, and school age programming; and the Division of Energy & Community Resources providing Fuel Assistance and Energy Conservation Programs; Senior Volunteer programs; Mill City Mentors & youth corps; WIC program; and the HCEC, offering rental assistance/housing funding and eviction prevention.
School Age Education - Division of Child & Family Services
Community Teamwork’s School Age Programs provide a safe and enjoyable place for 5 to 13-year old children to make friends, play games, practice sports, receive educational guidance, and engage in a variety of creative projects. The program provides quality after school care through enrichment activities and academic assistance. It serves as a bridge between the home and school connection. The daily program is planned to meet the needs of the individual as well as the group. Children are encouraged to develop and pursue individual interests while respecting the rights of others. All of the sites are licensed and inspected by the Department of Early Education and Care.
Community Teamwork serves school age children in Lowell, Massachusetts
Early Learning: Head Start/Early Head Start - Division of Child & Family Services
Community Teamwork offers four center-based Head Start/Early Head Start early learning programs.
Our Agency also offers the home-based Home Visiting Program for Early Head Start and Head Start where the focus of service delivery is in the home. The Early Learning center-based programs are part of the national Head Start program that promotes school readiness by providing quality education services to children in a nurturing, safe environment and comprehensive community-based services to children and families. Eligible children and families receive services in the areas of education and care (including individualized curriculum in all learning areas), health, child literacy, nutrition, and social-emotional development. These programs are licensed by the Mass. Department of Early Education and Care (EEC) nd accredited by the National Association for the Education of Young Children (NAEYC).
The program’s overall mission is to support and ensure families stay or become self-sufficient.
Other Programming - Division of Child & Family Services
Family Childcare: Community Teamwork supports a Family Child Care system, including the primarily women- and minority- owned family child care businesses. Our program connects low income families to child care Providers. We focus closely on matching the family’s unique childcare needs within our network of Child Care Homes. Our network of 60 Family Child Care Provider homes are licensed through the Massachusetts Department of Early Education (EEC). All providers are certified in CPR and First Aid and receive regular visits by a Community Teamwork Family Child Care specialists. All family child care providers have an open door policy.
Youth Services - Division of Housing & Homelessness
Youth Services is geared to provide supports for youth and young adults between the ages of 16 and 24 who struggle with housing instability and emotional barriers.
The Mill You: The Mill You is our day center to support young people to access basic needs and supportive services. It provides access to food and Access to Basic Needs and Services. Case Management and Life Skills Groups are also provided, and connection to other services.
Youth Housing Pathways: Youth Services offers a variety of housing pathways to support in stabilization. These Services vary depending on need and eligibility. Some pathways include:
College Engagement Program (in partnership with UMASS and MCC)
Independence Initiative – FYI Vouchers
Transitional Housing and Rapid Rehousing Programming
EOHHS Housing Supports
Winter Response
Youth Family Foundations: Youth Family Foundations supports pregnant and parenting young people ages 14-24, including case management for Young Families and Emergency Housing.
YouthBuild of Greater Lowell - Division of Housing & Homelessness (Youth Services)
Community Teamwork’s YouthBuild Lowell (YBL) is a program for young adults between the ages of 16 and 24 who have dropped out of school and are ready to embrace a second chance to receive educational and vocational training to achieve success.
YBL provides education and employment training to prepare youth for careers in construction and culinary arts. We help students identify their career and educational interests, develop an Individualized Employment Plan (IEP), and support them to achieve their goals. All participants have access to the core program components as well as participation in specialized occupational skills training according to their individual interests and capacities.
Primary components of our training for out-of-school youth include:
Education (GED, HiSET), Career Development, Occupational Skills (Construction or Hospitality/Culinary Arts), Leadership Development, Mentoring, Internships, Work Experience, Case Management, Job Placement, and Follow-Up.
Emergency Housing Assistance - Division of Housing & Homelessness
Emergency Individual & Family Shelter programming, provides outreach, triage, diversion, emergency shelter for both individuals experiencing homelessness and families seeking emergency shelter. These programs offer emergency shelter, case management, re-housing supports, and stabilization programming to those experiencing housing instability due to loss of housing, chronic homelessness, and/or those fleeing domestic violence. The programs assist with finding permanent housing solutions, through a Housing First design, and with many partners in the Greater Lowell, Middlesex and Essex County areas.
Fair Housing Program - Division of Housing & Homelessness
The Community Teamwork’s Fair Housing Program promotes fair housing throughout seventy cities and towns in Middlesex and Essex counties. Our comprehensive approach includes raising awareness and understanding about housing discrimination through trainings, outreach, and assistance. Anyone involved in housing is eligible for assistance including tenants, homebuyers, landlords, owners, property managers, and anyone else providing housing related services. All assistance is provided at no cost.
The Fair Housing Program receives and tracks tenant and homebuyer complaints of housing discrimination while offering information and resources, technical assistance, help resolving your issue, and referral to legal services for enforcement.
Fair housing happens when tenants know their rights, housing providers know the law, and community service providers intervene.
Division of Energy and Community Resources
This Division supports many programs providing assistance to families and individuals. Energy Programs include the Low Income Home Energy Assistance Program (LIHEAP)-which helps eligible, income qualified households pay the cost of heating their homes; Weatherization Assistance Program (WAP), Appliance Management Program (AMP) and the Heating System Weatherization Repair and Replacement Program (HEARTWAP) providing focused energy audits and appliances.
The Financial Education Center offers a Financial Literacy Academy, Volunteer Income Tax Assistance (VITA), and the Secure Jobs Program, providing employment services, to work with the client to remove barriers to success by linking participants with childcare resources, transportation to and from training programs, helping navigate options for people who have challenges with CORIs, and providing skills training and job search. The Division also houses the Entrepreneurship Center @CTI supporting businesses and the WIC program.
Housing Consumer Education Center - Division of Energy and Community Resources
At Community Teamwork we work with people wherever they are on the continuum of need for housing security, from struggling to meet basic rental and utility expenses to facing homelessness and even to supporting people who are ready to achieve homeownership. We also help build a more robust base of affordable housing units through partnerships with local cities and towns. The Housing Consumer Education Center and Emergency Rental Assistance (HCEC) offers the RAFT Program which helps keep households in stable housing situations when facing eviction, loss of utilities, or other housing emergencies; Housing Provider Services, educate housing providers about our programs, tenant selection, rights/responsibilities; First time Homebuyers Training programs, Tenant Education workshops, and Home Modification Loan Program to help families and individuals modify their homes for improved accessibility to allow those living in the home who are elderly or disabled to continue living independently.
Where we work
Affiliations & memberships
Massachusetts Association for Community Action (MASSCAP) 1965
Massachusetts Association of Community Development Corporations (MACDC) 1982
United Way of Massachusetts Bay and Merrimack Valley 1965
External reviews
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of households that obtain/retain permanent housing for at least 6 months
This metric is no longer tracked.Totals By Year
Population(s) Served
At-risk youth, Economically disadvantaged people, Immigrants and migrants, Families
Related Program
Emergency Housing Assistance - Division of Housing & Homelessness
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
Programs supporting this include Residential Housing, the Housing Consumer Education Center within our Community Resources Division.
Number of families assisted with rent or mortgage to avoid eviction
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Housing Consumer Education Center - Division of Energy and Community Resources
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
Primarily through Housing and Consumer Education Center (HCEC),CTI provides Emergency Rental Assistance and Rental Assistance for Families in Transition (RAFT) throughout Essex and Middlesex Counties.
Number of youth who have a positive adult role model
This metric is no longer tracked.Totals By Year
Population(s) Served
Young adults, Preteens
Related Program
Division of Energy and Community Resources
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
Mill City Mentors is a youth mentoring program that plays an important part in the lives of low-income children and youth. The program provides opportunities for caring adults to volunteer their time.
Number of youth who volunteer/participate in community service
This metric is no longer tracked.Totals By Year
Population(s) Served
At-risk youth, Young adults
Related Program
Community Teamwork, Inc. (CTI) Programs
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
Community Service occurs through our YouthBuild and Volunteer Services program, specifically our Spindle City Corps - focused on youth.
Number of youth who demonstrate that they have developed knowledge about occupations
This metric is no longer tracked.Totals By Year
Population(s) Served
At-risk youth
Related Program
YouthBuild of Greater Lowell - Division of Housing & Homelessness (Youth Services)
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
YouthBuild is a program for young adults between the ages of 16 to 24 and provides education and occupational skills training. Youth receive occupational and career overviews as part of the program.
Number of clients whose nutrition has improved
This metric is no longer tracked.Totals By Year
Population(s) Served
Pregnant people, Economically disadvantaged people, Families, Parents
Related Program
Division of Energy and Community Resources
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
WIC stands for Women, Infants, & Children. It is a free nutrition program for families that provides healthy foods, nutrition education, breastfeeding support, and referrals. 2021 impacted by COVID-19
Number of program participants who receive a secondary school diploma or GED
This metric is no longer tracked.Totals By Year
Population(s) Served
At-risk youth
Related Program
YouthBuild of Greater Lowell - Division of Housing & Homelessness (Youth Services)
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
YouthBuild provides education credential alternatives to those youth who were not successful in the traditional high school setting. These are HiSET attainments in our program.
Number of participants who gain employment
This metric is no longer tracked.Totals By Year
Population(s) Served
At-risk youth, Economically disadvantaged people
Related Program
YouthBuild of Greater Lowell - Division of Housing & Homelessness (Youth Services)
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
These metrics are tied to the CTI YouthBuild program and Secure Jobs programming. Secure Jobs staff works with the client to remove barriers to success by linking participants with resources.
Number of low-income households who have received utilities assistance to keep the lights, heat and/or water on in their homes
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Division of Energy and Community Resources
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
Supported through the Division of Energy and Community Resources, CTI manages the LIHEAP program (Low Income Heating and Energy Assistance Program). MA also instituted a utility shut-off Moratorium.
Number of businesses developed
This metric is no longer tracked.Totals By Year
Related Program
Division of Energy and Community Resources
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
The Entrepreneurship Center @CTI guides entrepreneurs through the process of starting, stabilizing and growing small businesses. The Entrepreneurship Center @CTI is an SBA Microlender.
Number of tax returns completed by volunteers
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Division of Energy and Community Resources
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
The Volunteer Income Tax Assistance Program (VITA) provides low-income individuals with free tax preparation to help those who are eligible to obtain the Earned Income Tax Credit.
The number of children (0 to 5) who demonstrated skills for school readiness.
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth
Related Program
Early Learning: Head Start/Early Head Start - Division of Child & Family Services
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
Early Learning programs: Head Start/ Early Head Start and Family Child Care programming.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
The attached Strategic Plan highlights the following goals:
AFFORDABLE HOUSING CREATION
The Strategic Goals to increase affordable housing are focused on housing creation for seniors and individuals, and on addressing the racial equity gap in homeownership. The first goals of the Community Teamwork Strategic Plan are focused on these areas in Housing as follows:
Goal 1: Increase affordable housing units for seniors and individuals;
Goal 2: Narrow the racial equity gap in home ownership; and
Goal 3: Advocate for anti-racist fair housing.
EMPLOMENT AND TRAINING
The Community Teamwork goal is focused on employment and training, as follows:
Goal 4: Increased access to education and training opportunities for clients and staff of Community Teamwork
EMPLOMENT AND STABILIZATION SUPPORTS
The Community Teamwork goal is focused on employment and stabilization supports to provide wrap-around services addressing those working families in need of additional programming to help maintain employment, as follows:
Goal 5: Increased access to affordable childcare for families unable to access care within the current system (s).
Goal 6: Increase access to supportive services needed to maintain employment and household stability.
Goal 7: Increase the access, availability, and utilization of behavioral health and counseling services for our clients.
DIVERSITY AND INCLUSION
Community Teamwork, as the Community Action Agency for the Greater Lowell region, has its founding rooted not only in the “War on Poverty” but also in the Civil Rights activism of the 1960’s lead by Dr. Martin Luther King, Jr. Critical to our mission is being an agent of “social change,” and as the Agency reviewed its vision and mission for this Strategic Plan, it became clear that “equity” needed to be added, not just as a language change; but as a strategic mission imperative. The Community Teamwork Community Needs Assessment included a section on Racial Equity, and facilitated separate focus groups and surveys to gather the data to inform the Diversity, Equity, and Inclusion Strategic Plan subcommittee. The Community Teamwork strategic goals focused on diversity and inclusion efforts, internally and externally, as follows:
Goal 8: Increase representation of People of Color in leadership positions at Community Teamwork;
Goal 9: Increase purchasing from businesses owned by women and members of the immigrant, newcomer, LGBTQ, BIPOC, and disability communities.
Goal 10: Provide community education in the area of Racial Equity, with specific intention to amplify BIPOC voices and embrace an intersectional lens.
What are the organization's key strategies for making this happen?
Please review attached Strategic Plan Document which has detailed goals, objectives, resources, partnerships, and service gaps outlined.
What are the organization's capabilities for doing this?
What have they accomplished so far and what's next?
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Community Teamwork is the Community Action Agency for Greater Lowell, providing significant programming to address the needs of low-income residents, and also charged with expanding pathways to opportunity, strengthening the economic structure of our communities with an emphasis on equity, diversity, and responsibility. Established in 1965, Community Teamwork is a non‐ profit Community Action Agency (CAA) serving the City of Lowell and the seven surrounding towns of Billerica, Chelmsford, Dracut, Dunstable, Tewksbury, Tyngsborough, and Westford. Community Teamwork also serves as a Community Development Corporation and as the Regional Housing Agency for the Merrimack Valley and the rest of Northeastern Massachusetts, including 71 cities and towns inclusive of the North Shore and Cape Ann.
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How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, Feedback via Social Media,
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To actively fundraise, research and write grants, and partner to assist in program development., To understand people's needs and how we can help them achieve their goals,
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What significant change resulted from feedback?
The 2021 Community Needs Assessment (CNA) included over 1,400 community responses, and highlighted 5 top unmet needs as follows: Housing, Mental Health & Counseling, After School/Summer Programs for Children & Youth, Employment, and Transportation. The Strategic Plan goals developed as a result of the CNA stressed attainable objectives to address those areas, as well as DEI goals. Programmatic changes have occurred. Community Teamwork took the lead on a community-based partnership to address Individual Homelessness, including housing over 100 individuals in temporary shelter; providing rooms, food, and wrap-around case management with the goal of stabilization and housing. The Agency has implemented a Behavioral Health Center based in our education center, focused on children.
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With whom is the organization sharing feedback?
The people we serve, Our staff, Our board, Our funders, Our community partners, We publish the Community Teamwork Community Needs Assessment and Strategic Plan on our website.,
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How has asking for feedback from the people you serve changed your relationship?
As a Community Action Agency, we survey our constituents and staff annually, to ensure our programming is meeting the needs of the low-income residents and those at-risk and vulnerable. A more extensive community survey occurs every three years, and includes surveys, Focus Groups, and Key Informant Interviews. Through regular feedback loops, our Executive Management and Board analyze and make agency-wide decisions about resource deployment and new programming. In 2021, our new Strategic Plan (SP) document was released, and the Agency has integrated internal updates on SP goals and objective attainment - this is the document that drives the decisions about new program initiatives, funding levels, and partnering.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback,
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2020 info
0.65
Months of cash in 2020 info
1
Fringe rate in 2020 info
29%
Funding sources info
Assets & liabilities info
Community Teamwork, Inc.
Revenue & expensesFiscal Year: Jul 01 - Jun 30
SOURCE: IRS Form 990
Community Teamwork, Inc.
Balance sheetFiscal Year: Jul 01 - Jun 30
SOURCE: IRS Form 990
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jul 01 - Jun 30
SOURCE: IRS Form 990
This snapshot of Community Teamwork, Inc.’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
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Business model indicators
| Profitability info | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|
| Unrestricted surplus (deficit) before depreciation | $802,512 | $1,710,239 | $1,623,533 | $2,215,058 | $2,310,251 |
| As % of expenses | 1.0% | 2.0% | 1.8% | 2.3% | 2.3% |
| Unrestricted surplus (deficit) after depreciation | $312,493 | $925,708 | $717,531 | $1,195,957 | $1,197,273 |
| As % of expenses | 0.4% | 1.1% | 0.8% | 1.2% | 1.2% |
| Revenue composition info | |||||
|---|---|---|---|---|---|
| Total revenue (unrestricted & restricted) | $80,243,949 | $87,053,244 | $90,430,615 | $96,797,493 | $105,318,164 |
| Total revenue, % change over prior year | 0.8% | 8.5% | 3.9% | 7.0% | 8.8% |
| Program services revenue | 7.0% | 7.2% | 7.8% | 9.0% | 8.4% |
| Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
| Investment income | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
| Government grants | 92.6% | 91.3% | 92.0% | 90.8% | 91.2% |
| All other grants and contributions | 0.3% | 1.6% | 0.2% | 0.2% | 0.2% |
| Other revenue | 0.0% | -0.1% | 0.0% | 0.0% | 0.2% |
| Expense composition info | |||||
|---|---|---|---|---|---|
| Total expenses before depreciation | $79,018,446 | $84,860,572 | $89,100,454 | $94,895,592 | $102,662,794 |
| Total expenses, % change over prior year | -0.2% | 7.4% | 5.0% | 6.5% | 8.2% |
| Personnel | 26.4% | 25.8% | 25.6% | 26.0% | 27.5% |
| Professional fees | 0.2% | 0.2% | 0.2% | 0.2% | 0.2% |
| Occupancy | 2.7% | 2.7% | 2.5% | 2.5% | 2.4% |
| Interest | 0.3% | 0.3% | 0.3% | 0.3% | 0.2% |
| Pass-through | 63.4% | 63.0% | 63.3% | 63.6% | 61.8% |
| All other expenses | 7.1% | 8.1% | 8.0% | 7.5% | 7.9% |
| Full cost components (estimated) info | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|
| Total expenses (after depreciation) | $79,508,465 | $85,645,103 | $90,006,456 | $95,914,693 | $103,775,772 |
| One month of savings | $6,584,871 | $7,071,714 | $7,425,038 | $7,907,966 | $8,555,233 |
| Debt principal payment | $0 | $0 | $264,032 | $223,749 | $60,658 |
| Fixed asset additions | $3,319,802 | $2,467,133 | $0 | $1,129,058 | $1,149,609 |
| Total full costs (estimated) | $89,413,138 | $95,183,950 | $97,695,526 | $105,175,466 | $113,541,272 |
Capital structure indicators
| Liquidity info | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|
| Months of cash | 0.6 | 0.8 | 0.9 | 0.9 | 1.0 |
| Months of cash and investments | 0.6 | 0.8 | 0.9 | 0.9 | 1.0 |
| Months of estimated liquid unrestricted net assets | -0.2 | -0.2 | -0.1 | 0.0 | 0.2 |
| Balance sheet composition info | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|
| Cash | $3,849,561 | $5,983,616 | $6,978,033 | $7,150,839 | $8,434,174 |
| Investments | $0 | $0 | $0 | $0 | $0 |
| Receivables | $9,549,226 | $8,394,908 | $9,005,214 | $10,580,061 | $12,163,631 |
| Gross land, buildings, equipment (LBE) | $14,232,010 | $16,626,160 | $17,349,942 | $18,468,600 | $19,269,459 |
| Accumulated depreciation (as a % of LBE) | 40.6% | 39.1% | 42.7% | 45.5% | 47.6% |
| Liabilities (as a % of assets) | 57.1% | 77.6% | 76.5% | 75.0% | 72.3% |
| Unrestricted net assets | $2,034,362 | $2,960,070 | $3,677,601 | $4,873,558 | $6,070,831 |
| Temporarily restricted net assets | $7,621,508 | $2,661,959 | $2,555,160 | $2,251,795 | N/A |
| Permanently restricted net assets | $0 | $0 | $0 | $0 | N/A |
| Total restricted net assets | $7,621,508 | $2,661,959 | $2,555,160 | $2,251,795 | $2,610,052 |
| Total net assets | $9,655,870 | $5,622,029 | $6,232,761 | $7,125,353 | $8,680,883 |
Key data checks
| Key data checks info | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|
| Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
Chief Executive Officer
Ms. Karen N. Frederick
Karen Frederick is a 40-year veteran of Community Action. She holds a Master's Degree in Education from Tufts University in Cambridge, Massachusetts. Ms. Frederick has previously served as President of the Massachusetts Association of Day Care Agencies and as President of the Department of Children and Families (formally Dept. of Social Services) Regional Advisory Board.
Ms. Frederick has grown Community Teamwork from a $35 million dollar Agency to the second largest Community Action Agency in Massachusetts, with an FY'23 Budget of over $140 million dollars.
Number of employees
Source: IRS Form 990
Community Teamwork, Inc.
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
Community Teamwork, Inc.
Highest paid employeesSOURCE: IRS Form 990
Compensation data
Community Teamwork, Inc.
Board of directorsas of 03/09/2023
Board of directors data
Sheila Och
Lowell Community Health Center
Term: 2023 - 2024
Dennis Piendak
Town of Dracut, Massachusetts
Sheila Och
Lowell Community Health Center, Lowell, Massachusetts
Germaine Vigeant-Trudel
Merrimack Valley Housing Partnership
Lynn Roderick
Westford Council on Aging, Westford, MA
Bernadette Wheeler
Community Advocate/ Former Head Start Parent
Dr. Leland Ackerson
University of Massachusetts - Lowell, Public Health
Robert Correnti
BIllerica Housing Authority
Mickey Cockrell
Town of Dracut, Massachusetts/ Catie's Closet, Community Non-Profit
Glenn Goldman
Business Representative/ Banker
Kate Cohen
Towns of Chelmsford and Westford, Massachusetts
Matt Hanson
Town of Tyngsborough, Massachusetts
Marty Conway
Greater Lowell Central Labor Council
James B. Hogan
Business Representative/ Banker; Washington Savings Bank
Marty Hogan
Centraville Neighborhood Action Group
Rita O'Brien Dee
Town of Tewksbury/ Council on Aging
Sidney Liang
City of Lowell, Representing City Council Member
Merilyn Dike Mbombo
City of Lowell, Representing City Council Member
Atty. Linda Neary
Northeast Legal Aid
Safeena Niazi
Head Start Policy Council Member
Hannah Phan
Cambodian Mutual Assistance Association
Jose Rodriguez
North Common Tenant Council
Stephen W. Strykowski
Town of Billerica, Massachusetts
Marie P. Sweeney
Town of Tewksbury, Massachusetts
Aleksandra D. Tugbiyele
City of Lowell, Representing City Council Member
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 07/28/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.
Contractors
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- Financial statements for 2021, 2021
- Letter of Determination
- Officer and/or Employee data for 2020, 2019, 2018, 2017, 2016
- Contractor and/or Paid Preparer data for 2020, 2019, 2018
- Board of Directors data for 2023
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