PLATINUM2023

Humane Society Silicon Valley

aka HSSV   |   Milpitas, CA   |  http://www.hssv.org
GuideStar Charity Check

Humane Society Silicon Valley

EIN: 94-1196215


Mission

Our mission is to save lives, keep families together, and create a better future for pets and their people.

Ruling year info

1942

President

Kurt Krukenberg

Main address

901 Ames Avenue

Milpitas, CA 95035 USA

Show more contact info

Formerly known as

Humane Society of Santa Clara Valley

EIN

94-1196215

Subject area info

Animal welfare

Population served info

Children and youth

Adults

At-risk youth

Economically disadvantaged people

NTEE code info

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

Youth Development Programs (O50)

What we aim to solve

SOURCE: Self-reported by organization

Humane Society Silicon Valley (the "Organization") is a California nonprofit public benefit corporation that has operated continuously since 1929. The focus of the Organization is companion animal rescue and homelessness prevention. The Organization serves as a safety net for companion animals in Silicon Valley, sets a national example for innovation and seeks to transform human lives through deeper connections to animals. The Organization is the first organization ever to meet the model shelter standard–of–care guidelines put forth by the Association of Shelter Veterinarians. The impact achieved reflects the quality of the Organization and its people.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Programs to Save Lives and Place Homeless Animals

Humane Society Silicon Valley adopts rescued, abandoned and surrendered companion animals into new, loving homes. Through our Regional Rescue, Behavior and Foster Programs, we collaborate with other shelters and rescue groups in Silicon Valley to save dogs and cats who are out of time, or need special medical and/or behavioral treatment to become adoptable. These animals are cared for at Humane Society Silicon Valley's Animal Community Center until they are ready for a new home. Often, animals that need a bit more time or need a quiet place to recover will stay in a foster home until a permanent home is found. We also have a robust Lost/Found program. We invest our efforts in extensive behavioral assistance for people who might surrender their pets if we don't intervene. Our goal in Adoptions and Placement services is to find homes for the animals we save, and to keep animals in homes, so they never see the inside of a shelter.

Though the goal at Humane Society Silicon Valley is to find new, loving homes for the animals in our care, there is an enormous amount of care and investment in making sure the animals at Humane Society Silicon Valley are comfortable, well-fed, clean and medically sound while they wait for their new family. The Animal Care Team is responsible for the general care and well-being of the dogs, cats and rabbits in our care at the Animal Community Center.

Population(s) Served
Adults

Community Services at Humane Society Silicon Valley consist of those services designed to accomplish the following: 1) Build community and a sense of belonging, 2) Educate youth and adults to exponentially create a kinder, gentler and compassionate future for animals and 3) Provide services that enable the community to bond with their pets so we can end the cycle of surrender and abandonment. The areas that fall under this category are: Volunteers regularly give of their time to Humane Society Silicon Valley's programs and animals. Without these volunteers, we simply could not do the work that we do! Volunteers perform critical support functions in every area of our organization and Humane Society Silicon Valley volunteers save the organization over $1,500,000 per year. Humane Society Silicon Valley provides eight Humane Education programs designed for every age child - from pre-kindergarten through high school. More than 9,000 students are impacted through the Education Programs, reaching exponentially thousands more through their friends and families. Education programs are critical to Humane Society Silicon Valley's mission because we are helping to shape the values of the students we reach - which ultimately affects the future of companion animals in Silicon Valley and beyond. Humane Society Silicon Valley has a medical center that, in addition to caring for our shelter animals, provides services for the public. We perform low-cost spay/neuter surgeries, and provide vaccines and microchip services. The medical center also provides TNR (Trap, Neuter and Return) services for homeless and feral cats.

Population(s) Served
Adults
At-risk youth

Humane Society Silicon Valley has a medical center that, in addition to caring for our shelter animals, provides services for the public. We perform low-cost spay/neuter surgeries, and provide vaccines and microchip services. The medical center also provides TNR (Trap, Neuter and Return) services for homeless and feral cats.

Population(s) Served
Adults
Economically disadvantaged people

Mutual Rescue™ is a national initiative created by Humane Society Silicon Valley to change the conversation around animal welfare from “people OR animals” to “people AND animals.”

People all across the country have stories to tell about how shelter animals have changed their lives for the better and Mutual Rescue™ is bringing these stories to the world stage. The first film, “Eric & Peety,” was instantly a viral Internet sensation and has been viewed more than 90 million times across the globe.

Mutual Rescue™ believes that helping animals helps people. And yet, of the $373 billion in charitable donations made in the U.S. in 2015, less than 1% went to animal-related causes. The intiative wants to raise awareness that when people donate to a local animal shelter, they are helping to transform the lives of people in their community for the better through life-changing, human-animal relationships.

A recent survey revealed that 71% of Americans believe their local humane society is a branch of The Humane Society of the United States. This is not the case, and one of the goals of Mutual Rescue™ is to help people understand the importance of giving directly to their local shelters to create the biggest impact in their local communities.

Mutual Rescue™ emphasizes bringing local communities together to support both animals and humans. This ultimately means connecting millions of animals with millions of people to create the positive transformation of communities all across the country.

Population(s) Served
Adults

Where we work

Awards

Gold Certification 2010

LEED (Leadership in Energy and Environmental Design) Certification from the U.S. Green Building Council

2009 California Integrated Waste Reduction Award 2009

California Integrated Waste Management Board

2009 City of Milpitas Beautification Award 2009

City of Milpitas Neighborhood Beautification Tenth Annual Recognition Award Program

2009 Certificate of Recognition in the Greening of Milpitas 2009

City of Milpitas

Bay Area Green Business Standards 2008

2008 Green Business Certification from Santa Clara County

First Ever Model Shelter 2017

Association of Shelter Veterinarians

Affiliations & memberships

First Model Shelter awarded by Association of Shelter Veterinarians 2017

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of animal adoptions

This metric is no longer tracked.
Totals By Year
Related Program

Programs to Save Lives and Place Homeless Animals

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

Humane Society Silicon Valley finds homes for thousands of dogs, cats, rabbits, and pocket pets each year.

Total Animals Saved

This metric is no longer tracked.
Totals By Year
Related Program

Programs to Save Lives and Place Homeless Animals

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total animals saved includes adoptions, return to owner, transfer to other shelters or rescues as well as pet retention programs.

Number of Children Participants in education programs

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, At-risk youth, Economically disadvantaged people

Related Program

Community Programs for People and Animals

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

These programs were suspended during COVID-19. We will be re-evaluating the future of HSSV education programs.

Animal Save Rate (as a %)

This metric is no longer tracked.
Totals By Year
Related Program

Programs to Save Lives and Place Homeless Animals

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Save Rate is calculated as follows: Live Outcomes divided by Total Outcomes excluding owner/guardian requested euthanasia (unhealthy and untreatable).

Number of animals spayed and neutered

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Programs to Save Lives and Place Homeless Animals

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

We offer free, accessible, and targeted spay/neuter services that ultimately reduce the number of animals coming into community shelters. Public programs were temporarily suspended during SIP.

Pet Pantry Distribution (lbs of dry food + cans of wet food)

This metric is no longer tracked.
Totals By Year
Population(s) Served

Economically disadvantaged people

Related Program

Community Programs for People and Animals

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Some pet owners going through economic hardship are faced with surrendering their animals. We provide pet food at no charge to keep these families together.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our Organization has three main goals:
To connect thousands of animals with thousands of loving families to enrich the community.
To set a national example for what a shelter can and should be.
To save as many animal lives as possible in Silicon Valley, the state of California and beyond.

Our approach to saving and enriching lives comes to five strategic approaches: preventing unwanted births, treating and rehabilitating homeless animals, finding homes for animals, keeping animals in homes, and educating people on the care and treatment of animals.

To Prevent Unwanted Births, we have spay/neuter programs that include low-cost access for the general public and targeted programs to reduce areas driving the greatest number of animals into shelters (e.g. trap/neuter/return (TNR) for cats and free surgeries for animals residing in specific zip codes).

To Treat and Rehabilitate Homeless Animals, we provide medical and behavioral care for shelter animals administered by highly trained shelter medicine specialists and maintain partnerships with private veterinary practices and veterinary schools to call on additional resources as needed.

To Find Homes For Animals, we operate adoption centers in 3 locations: our Animal Community Center in Milpitas, and two Neighborhood Adoption Centers co-located in Petco stores in San Jose and Sunnyvale.

To Keep Pets in Homes, we provide owner counseling, training programs, and pet pantry services for families in need.

To Educate, we have youth programs for all ages ranging from elementary school through high school including summer camp, compassion in action classes, and youth advisory board.

Humane Society Silicon Valley is saving homeless pets and transforming human lives by supporting people and animals in the community, and advancing animal welfare. The Organization delivers its mission impact through accountability, engagement, innovation and transparency. Specifically, the Organization:
• Saves 100% of all healthy animals in the Organization's care and has done so since 2006. In the year ended June 30, 2020, the Organization saved 95% of all animals that came through its doors, including many needing rehabilitation or extended treatment. Save rate is calculated using the total number of animals that entered the shelter, adoptions, animals returned to owners, animals transferred to other agencies or colonies, animals euthanized, and animals that died in care. This save rate compares to the national average of 77% (as reported on https://www.aspca.org/animal‑homelessness/shelter‑intake‑and‑surrender/pet‑statistics).
• Takes in more than 6,200 animals per year, including over 3,800 animals brought in from shelters through the Regional Rescue Program.
• In addition to finding homes for over 5,600 animals across multiple adoption locations, 142 were reunited with their families and almost 260 were transferred out to rescue groups and managed cat colonies.
• Performs more than 7,100 spay/neuter surgeries per year.
• Provides education for over 3,599 children, from pre‑kindergarten through twelfth grade. These humane education programs enable social and emotional learning through interactions with animals. This includes economically disadvantaged children and at‑risk youth – many with little prior exposure to animals.

Support People & Animals in Our Community: The Organization improves access to veterinary care and provides support for pet owners in need, keeping bonded families together through integrated services that impact both human and animal lives and providing value to our community well into the future.
• Addresses the key issues facing under‑served individuals who consider pets part of their family to improve peoples’ lives and increase mission results. Programs range from emergency boarding to wellness clinics
• Keeps animals in homes by:
o Providing post adoption support, including providing 160 animals with behavior support, 74 animals with scholarships for private dog training with a consultant, and 18 scholarships for dog training at Humane Society Silicon Valley.
o Providing free pet food to community members who cannot afford to feed their pets through the Pet Pantry. The Organization gave nearly 9,500 pounds of dry food, over 10,000 cans of wet food, and close to 511 pounds of litter to 187 households, wellness clinics, homeless encampments, rescue groups and cat colonies, supporting 3,012 animals, in the year ended June 30, 2020.

While focusing on impact in its core programs, the Organization is focused on expanding its impact across the entire industry through Mutual Rescue and Shelter Medicine.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Humane Society Silicon Valley
Fiscal year: Jul 01 - Jun 30

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2023 info

SOURCE: IRS Form 990

0.46

Average of 0.40 over 10 years

Months of cash in 2023 info

SOURCE: IRS Form 990

3.3

Average of 4.7 over 10 years

Fringe rate in 2023 info

SOURCE: IRS Form 990

22%

Average of 20% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Humane Society Silicon Valley

Revenue & expenses

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Humane Society Silicon Valley

Balance sheet

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Humane Society Silicon Valley

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

This snapshot of Humane Society Silicon Valley’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

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Business model indicators

Profitability info 2019 2020 2021 2022 2023
Unrestricted surplus (deficit) before depreciation $1,429,015 $5,560,178 $4,084,448 -$1,571,745 $223,348
As % of expenses 11.5% 42.1% 31.3% -10.9% 1.3%
Unrestricted surplus (deficit) after depreciation $830,077 $4,921,859 $3,404,922 -$2,273,604 -$512,460
As % of expenses 6.4% 35.5% 24.8% -15.0% -2.9%
Revenue composition info
Total revenue (unrestricted & restricted) $13,716,282 $18,233,404 $21,886,630 $19,186,876 $16,027,081
Total revenue, % change over prior year 7.5% 32.9% 20.0% -12.3% -16.5%
Program services revenue 17.4% 10.5% 7.6% 10.9% 11.7%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 6.2% 3.8% 2.6% 3.0% 4.3%
Government grants 0.0% 0.0% 6.7% 8.3% 0.0%
All other grants and contributions 69.2% 82.1% 77.5% 77.7% 85.4%
Other revenue 7.2% 3.6% 5.6% 0.1% -1.4%
Expense composition info
Total expenses before depreciation $12,398,953 $13,222,103 $13,046,151 $14,425,199 $16,645,952
Total expenses, % change over prior year 4.1% 6.6% -1.3% 10.6% 15.4%
Personnel 66.8% 69.0% 68.7% 67.3% 69.7%
Professional fees 9.1% 9.2% 9.6% 14.6% 13.5%
Occupancy 3.1% 3.3% 3.4% 3.4% 3.1%
Interest 1.5% 1.0% 0.1% 0.2% 1.6%
Pass-through 0.0% 0.0% 0.8% 0.2% 0.0%
All other expenses 19.5% 17.5% 17.4% 14.3% 12.1%
Full cost components (estimated) info 2019 2020 2021 2022 2023
Total expenses (after depreciation) $12,997,891 $13,860,422 $13,725,677 $15,127,058 $17,381,760
One month of savings $1,033,246 $1,101,842 $1,087,179 $1,202,100 $1,387,163
Debt principal payment $435,966 $435,967 $435,966 $435,967 $435,966
Fixed asset additions $0 $0 $0 $0 $0
Total full costs (estimated) $14,467,103 $15,398,231 $15,248,822 $16,765,125 $19,204,889

Capital structure indicators

Liquidity info 2019 2020 2021 2022 2023
Months of cash 3.2 6.0 5.1 4.0 3.3
Months of cash and investments 26.9 30.5 35.1 28.1 24.8
Months of estimated liquid unrestricted net assets 22.4 25.1 28.6 23.9 20.2
Balance sheet composition info 2019 2020 2021 2022 2023
Cash $3,299,789 $6,603,185 $5,592,571 $4,795,650 $4,537,054
Investments $24,474,001 $27,053,735 $32,547,386 $29,014,513 $29,929,037
Receivables $1,035,475 $521,494 $6,544,143 $10,385,868 $9,794,825
Gross land, buildings, equipment (LBE) $26,128,552 $26,299,071 $26,514,230 $26,899,952 $26,693,604
Accumulated depreciation (as a % of LBE) 25.0% 25.7% 28.0% 30.2% 30.8%
Liabilities (as a % of assets) 23.6% 23.5% 19.2% 16.5% 15.9%
Unrestricted net assets $32,238,285 $37,160,144 $40,565,066 $38,291,462 $37,779,002
Temporarily restricted net assets $2,018,715 N/A N/A N/A N/A
Permanently restricted net assets $3,281,145 N/A N/A N/A N/A
Total restricted net assets $5,299,860 $4,757,165 $11,712,449 $14,833,559 $15,649,505
Total net assets $37,538,145 $41,917,309 $52,277,515 $53,125,021 $53,428,507

Key data checks

Key data checks info 2019 2020 2021 2022 2023
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Form 1023/1024 is not available for this organization

President

Kurt Krukenberg

Kurt joined HSSV as President in January 2020 after previously serving as Chair of HSSV’s Board of Directors. He is thrilled to lead a talented and passionate team that is advancing the cause of animal welfare locally, regionally, and nationally through shelter medicine, scalable rescue partnerships, effective homeless animal prevention strategies, and innovative community engagement programs. Prior to HSSV, Kurt spent 20 years helping companies create sustainable growth in a variety of operating and advisory roles. As an executive coach, he worked with business and nonprofit leaders to design effective organizations, build high-performing teams, and develop their own leadership skills. As a management consultant at Oliver Wyman, Kurt led engagements for Fortune 500 clients in media, technology, healthcare, and life sciences. He also has deep cross-functional experience in marketing, sales, and product development at industry-leading technology companies including HP/Agilent.

Number of employees

Source: IRS Form 990

Humane Society Silicon Valley

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

Humane Society Silicon Valley

Highest paid employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of highest paid employee data for this organization

Humane Society Silicon Valley

Board of directors
as of 09/25/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Peter Detkin

Sally Hazard Bourgoin

SHB Associates

Peter Detkin

Intellectual Ventures

Alison Buchanon

Hoge, Fenton, Jones and Appel

Rebecca Ranninger Owen

Community Member

Blythe Jack

Community Member

Brenda Swiney

Community Member

Christy Richardson

William and Flora Hewlett Foundation

Andrea Borch

Community Member

Shannon Waas

Community Member

Sue Diekman

Community Member

Shirley Chen Lee

Community member

Will Martin

Community member

Andie Sobrato

Community Member

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes

Organizational demographics

SOURCE: Self-reported; last updated 9/6/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 09/06/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.

Contractors

Fiscal year ending

Professional fundraisers

Fiscal year ending

SOURCE: IRS Form 990 Schedule G

Solicitation activities
Gross receipts from fundraising
Retained by organization
Paid to fundraiser