Arizona Humane Society

Phoenix, AZ   |
GuideStar Charity Check

Arizona Humane Society

EIN: 86-0135567


We save the most vulnerable animals and enrich the lives of pets and people.

Ruling year info


President & CEO

Dr. Steven Hansen

Main address

5501 E Van Buren St

Phoenix, AZ 85008 USA

Show more contact info



Subject area info

Domesticated animals

Animal welfare

Population served info


Low-income people

NTEE code info

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

Alliance/Advocacy Organizations (D01)

Veterinary Services (D40)

What we aim to solve

SOURCE: Self-reported by organization

End animal suffering, homelessness and needless euthanasia.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Emergency Animal Medical Technicians™/Animal Cruelty Investigators

The Arizona Humane Society's Emergency Animal Medical Technicians™, or "pet paramedics," provide triage onsite and stabilize animals to be transported to our trauma hospital for treatment. EAMTs™ also provide technical rescue assistance to animals caught in life-threatening situations and play a key role in the investigation of suspected cases of animal cruelty and neglect, which frequently require their expert testimony.

AHS’ Animal Cruelty Investigators are contracted to conduct animal cruelty investigations within certain cities. They work closely with local law enforcement and play a key role in the investigations of suspected cruelty and neglect, which frequently require their expert testimony.

Population(s) Served

Arizona is in the midst of a pet overpopulation crisis. As the states' leading animal welfare organization, we feel that it is our responsibility to offer a solution - an affordable and accessible solution.

Our Marge Wright Veterinary Clinic and our Margaret McAllister Brock Veterinary Clinic both offer low-cost services that include spay/neuter surgeries, vaccines, microchipping, heartworm prevention and more. For pet owners who cannot access these locations, our Healthy Tails Mobile Veterinary Clinic travels throughout the Valley and beyond to provide wellness services and spay/neuter surgeries.

Population(s) Served

AHS’ Foster Hero program places pets who are recovering from illness or injury in homes until they are healthy and ready for adoption. Project Home Away From Home is a part of AHS’ Foster Hero program, and is designed to meet the needs of those in our community who are temporarily unable to care for their own pets. This temporary care program assists community members facing homelessness, in need of medical or behavioral rehabilitation, victims of domestic violence, or military members leaving for active duty

Population(s) Served

Since 1957, the Arizona Humane Society has fostered the belief that every pet deserves a good life. We are committed to finding a forever home for every healthy, adoptable animal who comes through our doors. Our compassionate Adoption Specialists are dedicated to finding a match for every pet, regardless of their age or how long they have been at our shelter.

Population(s) Served

Our trauma hospital provides an array of services for homeless pets, including life-saving and reparative surgery, wound treatment, pain management, rehabilitation and treatment of injuries, diseases, allergies and infections. This is the largest shelter-based trauma hospital in the Southwest, and we treat nearly 11,000 homeless pets every year. We’re also able to treat pets who would be automatically euthanized in other shelters through our donor-funded, lifesaving programs:

Mutternity Suites, where pregnant dogs and cats can give birth and nurse in peace

Bottle Baby ICU & Kitten Nursery, where kittens who need extra help are hand-fed by volunteers and get round-the-clock care

Parvo ICU, which provides a safe isolation area to treat dogs who test positive for the highly contagious canine parvovirus

Spay & Neuter Services, which help decrease pet overpopulation throughout the valley

Population(s) Served

At the very core of our mission is a commitment to serve the sick, injured, and abused homeless animals across the Phoenix Valley who have no one else to care for and protect them. In addition to providing lifesaving care for animals in need, AHS realizes engaging youth from the community is the next step in creating a humane community where animals are valued and cared for. By focusing on the other end of the leash, AHS is able to educate more than 814,000 animal lovers each year.

Population(s) Served
Children and youth

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of animals euthanized

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Annual intake of cats

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success


Annual intake of dogs

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success


Number of animals treated in our Second Chance Animal Trauma Hospital

This metric is no longer tracked.
Totals By Year
Related Program

Trauma Hospital and Intensive Care Units

Type of Metric

Other - describing something else

Direction of Success


Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We envision a world in which all people regard companion animals as lifelong, valued family members; embrace their responsibility for the welfare of animals; and respect, value and protect the animals with whom we share this earth.

We rescue, heal, adopt and advocate for homeless, sick, injured and abused animals regardless of their breed, age or medical condition. Through collaborative partnerships, affordable community services, emergency rescue and our medical trauma center, we are committed to providing second chances and saving the lives of animals.

AHS is supported by 1,800 volunteers who donate nearly 18 hours of time to each pet we save. AHS plays an active role in animal welfare legislation, provides expert testimony in animal cruelty cases and engages out community to promote the protection of animals. AHS is a proud member of the Alliance for Companion Animals; a group of seven animal welfare organizations working collaboratively to serve more animals and combat pet homelessness in Maricopa County.

Throughout the years, a commitment to thinking differently about animal welfare has led to countless first-of-their-kind programs, services, education and communication techniques that have been emulated by organizations all over the world. This comprehensive approach will ensure our focus on our mission to rescue, shelter, heal, adopt and advocate for animals in need and provide compassionate care for the sick and injured animals that rely on us.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990


Average of 9.02 over 10 years

Months of cash in 2022 info

SOURCE: IRS Form 990


Average of 9.3 over 10 years

Fringe rate in 2022 info

SOURCE: IRS Form 990


Average of 19% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Arizona Humane Society

Revenue & expenses

Fiscal Year: Nov 01 - Oct 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Arizona Humane Society

Balance sheet

Fiscal Year: Nov 01 - Oct 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Arizona Humane Society

Financial trends analysis Glossary & formula definitions

Fiscal Year: Nov 01 - Oct 31

SOURCE: IRS Form 990 info

This snapshot of Arizona Humane Society’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

Business model indicators

Profitability info 2018 2019 2020 2021 2022
Unrestricted surplus (deficit) before depreciation $6,812,317 $4,376,279 $2,570,039 $9,021,758 $1,417,054
As % of expenses 34.9% 20.4% 11.9% 39.1% 5.4%
Unrestricted surplus (deficit) after depreciation $6,042,994 $3,595,520 $1,808,233 $8,300,813 $745,027
As % of expenses 29.8% 16.2% 8.1% 34.9% 2.8%
Revenue composition info
Total revenue (unrestricted & restricted) $29,350,173 $25,144,945 $28,738,485 $45,142,904 $37,981,621
Total revenue, % change over prior year 33.4% -14.3% 14.3% 57.1% -15.9%
Program services revenue 13.6% 17.6% 14.3% 10.3% 14.3%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 2.0% 3.6% 2.5% 1.1% 1.7%
Government grants 0.0% 0.0% 0.0% 5.8% 0.0%
All other grants and contributions 82.9% 74.4% 81.5% 80.9% 84.5%
Other revenue 1.5% 4.4% 1.7% 1.8% -0.4%
Expense composition info
Total expenses before depreciation $19,493,496 $21,430,978 $21,597,770 $23,094,531 $26,197,375
Total expenses, % change over prior year 10.2% 9.9% 0.8% 6.9% 13.4%
Personnel 67.6% 67.4% 70.9% 68.3% 68.4%
Professional fees 6.0% 7.2% 7.9% 9.1% 7.4%
Occupancy 2.5% 2.4% 2.3% 2.4% 2.0%
Interest 0.0% 0.0% 0.1% 0.0% 0.0%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 23.8% 23.0% 18.8% 20.1% 22.2%
Full cost components (estimated) info 2018 2019 2020 2021 2022
Total expenses (after depreciation) $20,262,819 $22,211,737 $22,359,576 $23,815,476 $26,869,402
One month of savings $1,624,458 $1,785,915 $1,799,814 $1,924,544 $2,183,115
Debt principal payment $0 $0 $0 $0 $0
Fixed asset additions $5,109,410 $0 $2,105,755 $2,262,902 $14,453,321
Total full costs (estimated) $26,996,687 $23,997,652 $26,265,145 $28,002,922 $43,505,838

Capital structure indicators

Liquidity info 2018 2019 2020 2021 2022
Months of cash 6.9 2.4 7.1 17.0 14.3
Months of cash and investments 14.3 15.8 19.7 26.6 21.9
Months of estimated liquid unrestricted net assets 12.7 13.8 14.0 16.6 8.6
Balance sheet composition info 2018 2019 2020 2021 2022
Cash $11,285,965 $4,302,176 $12,864,619 $32,690,141 $31,310,973
Investments $12,002,650 $23,873,455 $22,647,738 $18,534,136 $16,498,952
Receivables $7,404,975 $6,086,395 $8,851,514 $12,587,763 $13,321,167
Gross land, buildings, equipment (LBE) $25,146,650 $25,193,138 $26,907,946 $28,771,696 $42,848,766
Accumulated depreciation (as a % of LBE) 43.7% 45.2% 43.7% 42.0% 28.9%
Liabilities (as a % of assets) 5.3% 4.3% 9.4% 5.2% 7.6%
Unrestricted net assets $34,858,196 $38,453,716 $40,261,949 $48,562,762 $49,307,789
Temporarily restricted net assets $12,106,834 $12,458,117 N/A N/A N/A
Permanently restricted net assets $5,205,000 $5,466,000 N/A N/A N/A
Total restricted net assets $17,311,834 $17,924,117 $23,510,942 $41,678,988 $45,338,716
Total net assets $52,170,030 $56,377,833 $63,772,891 $90,241,750 $94,646,505

Key data checks

Key data checks info 2018 2019 2020 2021 2022
Material data errors No No No No No


The people, governance practices, and partners that make the organization tick.

Form 1023/1024 is not available for this organization

President & CEO

Dr. Steven Hansen

Dr. Steven R. Hansen oversees AHS' organizational operations and leads the implementation and execution of its strategic plan as AHS and our partners strive to transform Maricopa County into the "animal welfare community of the future." Dr. Hansen has nearly three decades of experience in animal welfare. Dr. Hansen has a vast and experienced medical background and has served as Director of Veterinary Research and Support for Wellmark International and practiced clinical veterinary medicine in Houston and Chicago. He serves on a variety of mission-critical boards, including the Morris Animal Foundation's Animal Welfare Advisory Board and the American Veterinary Medical Association's Legislative Advisory Committee. He received his BS and Doctor of Veterinary Medicine degrees from Iowa State University and received an MS and MBA from the University of Illinois. Dr. Hansen is board certified by the American College of Animal Welfare and the American Board of Veterinary Toxicology.

Number of employees

Source: IRS Form 990

Arizona Humane Society

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

Arizona Humane Society

Highest paid employees

SOURCE: IRS Form 990

Show data for fiscal year
Compensation data
Download up to 5 most recent years of highest paid employee data for this organization

Arizona Humane Society

Board of directors
as of 03/18/2024
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Dr. Craig Thatcher

Arizona State University

Susie Ingold

Burch & Cracchiolo, P.A.

Bryan Albue

Community Supporter

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Deepa Lohse

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Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/23/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

Transgender Identity

Sexual orientation

No data


No data

Equity strategies

Last updated: 03/08/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.


Fiscal year ending

Professional fundraisers

Fiscal year ending

SOURCE: IRS Form 990 Schedule G

Solicitation activities
Gross receipts from fundraising
Retained by organization
Paid to fundraiser