VOICES OF HOPE--LEXINGTON INC
Helping people in recovery stay in recovery
VOICES OF HOPE--LEXINGTON INC
EIN: 81-0821411
as of November 2023
as of November 13, 2023
Programs and results
What we aim to solve
Kentucky has been disproportionately impacted by opioid use disorder (OUD), with the fourth highest drug overdose death rate in the country. Compared to the nation, Kentucky has a higher rate of opioid overdose deaths, inpatient hospitalizations and emergency department visits, Hepatitis C, and neonatal abstinence syndrome (NAS) (National Institute on Drug Abuse, 2019). In Fayette County, there were 1,352 drug overdose incidents and 122 drug overdose deaths in 2018. Further, there were 2,071 reported cases of Hepatitis C and 42 infants born with NAS (Kentucky Injury Prevention and Research Center, 2019). The morbidity and mortality caused by SUD in Fayette County demonstrates the need for recovery support services.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Overdose Response
Overdose Response Training equips individuals to respond appropriately to an overdose in progress and distributes naloxone.
Overdose Awareness Day event
The goal of this event is to reduce overdose death and the stigma associated with addiction. It is in part a memorial program for families who have lost loved ones to drug overdose and is observed with a memorial tree planting. This is done in conjunction with International Overdose Awareness Day which is August 31st each year. We schedule our event at a local public park on the last Saturday in August. A resource fair provides information about local resources for drug and alcohol addiction and recovery. This event allows the public to put a human face on recovery from addiction in an effort to reduce stigma surrounding this disease. In 2017 we hosted our 5th annual event and welcomed over 600 participants.
Telephone Recovery Support
Trained volunteers (who are, in many cases, in recovery themselves) make weekly calls to touch base with each participant. During the call, volunteers may offer information about resources in the community. More importantly, the phone call can help someone in early recovery feel cared for and supported. The beauty of TRS is in its simplicity. TRS helps people stay in recovery. We also support people to get back on track if a relapse occurs. When someone tells us they have relapsed, we don’t kick them out of the program; we keep calling them. When someone is down, that’s when they need support the most. Through this service, Voices of Hope is an encouraging voice at a critical junction on the road to long term recovery.
Recovery Coaching
Recovery can be tough. We get it because at Voices of Hope our services are provided by people in recovery. We are here for you no matter where you are on your journey.
In our recovery coaching program you’ll meet once a week with a coach who can help you: create and meet goals to improve your life, find recovery housing, food assistance and health care, work on a plan for your career, make an individualized plan for your recovery
Where we work
Awards
Innovation Now 2019
Addiction Policy Forum
Affiliations & memberships
Kentucky Nonprofit Network 2022
Association of Recovery Community Organizations 2022
External reviews

Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of support groups offered
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Weekly Mutual Aid meetings
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Despite staggering relapse rates, Substance Use Disorder, which is a chronic disorder, has traditionally been treated as an acute condition. Most attention to this issue is on prevention, crisis stabilization, or acute treatment. With relapse rates between 40-60%, there is a critical need to focus on long-term recovery. SAMHSA recognizes that peer supporters play a critical role in promoting long-term recovery. They are individuals who have been successful in their own recovery journey and who help others stay engaged in the recovery process through sharing resources, building skills, leading recovery groups, and mentoring others. Many institutions such as treatment programs, healthcare facilities, and criminal justice settings employ peer support specialists, but their relationship with participants ends when they depart the program. Also, peers working in institutional settings may be limited in the goals they can work on with participants. For example, peers working in abstinence based residential treatment may not be able to assist a participant with obtaining medication for their OUD. On the other hand, community-based peers have the ability to be person-centered, working on any goal the individual sets for themselves to achieve and maintain recovery. RCCs are ideal locations for the provision of peer support services because they serve as a relocatable hub as well as a safe and sober environment.
Voices of Hope operates the only RCC in Lexington/Fayette County. Prior to opening, we conducted a comprehensive needs assessment, which included focus groups with individuals in recovery and leaders in the recovery community. Results indicated that most recovery support services in the Central Kentucky area were based on a 12-step model. Often, FDA approved medication for OUD is controversial in 12-step communities, and thus, some participants reported a lack of available recovery support for their chosen recovery pathway. Our RCC provides a safe space for people in recovery, regardless of their pathway (e.g,12-step, medication, faith-based or Recovery Dharma) as well as houses our peer delivered recovery support services. Further, VOH serves many vulnerable groups, including participants who are justice-involved, women who are pregnant and parenting, veterans, people who are socioeconomically disadvantaged, and individuals with co-occurring mental illness.
Our specific goals are to enhance and and expand access to recovery support services for people in or seeking recovery in Central Kentucky, expand support for friends and family members of people with Substance Use Disorders, sustain a Recovery Community Center to house recovery support services for people in or seeking recovery and their families in Central Kentucky.
What are the organization's key strategies for making this happen?
Goal 1: Enhance and expand access to recovery support services for people in or seeking recovery in Fayette County
Activity 1. Provide access to telephone recovery support and recovery coaching services
Activity 1.2 Provide enhanced recovery coaching services by offering specialized housing and employment coaching services 80% of participants who access employment services will gain employment within 60 days and 80% of participants who access housing services will obtain safe and sober housing within one week
Activity 1.3 Provide Employment Readiness Internships to 10 recipients/year All 50 individuals who complete the Employment Readiness Internship will become certified Kentucky peer support specialists
Goal 2: Expand support for friends and family members of people with SUDs in Fayette County
Activity 2.1 Provide access to one weekly Self-Management and Recovery Training (SMART) Friends & Family meeting We will serve 80 family members with our SMART Friends & Family meeting each year.
Activity 2.2 Provide access to individual telephonic education, support, and resource navigation through a Family Support Warm-line In Year 1, we will serve 250 friends and family members with our Family Support Warm-line. In years 2-5, we will serve 500 friends and family members.
Activity 2.3 Provide access to quarterly educational programming for friends and family members
We will serve 80 friends and family members with our educational series each year.
Goal 3. Sustain a RCC to house recovery support services for people in or seeking recovery and their families in Fayette County
Activity 3.1 Provide access to a safe sober environment for people in or seeking recovery We will serve 1200 individuals per year in our RCC each year.
Activity 3.2 Provide access to monthly sober social events We will serve 500 individuals with our sober social events each year.
Activity 3.3 Provide access to two weekly support groups open to all pathways of recovery (e.g., SMART and All Recovery Meetings) We will serve 200 individuals with our weekly support groups each year.
What are the organization's capabilities for doing this?
Our leadership consists of Shelley Elswick, President/CEO, a former CPA, is the mother of a son in long-term recovery. With this lived experience, she is grounded in the culture of addiction and recovery. She was a founding member of VOH and the first President of the Board of Directors. Under Ms. Elswick’s leadership, VOH opened the first RCC in Kentucky and launched peer-based recovery support services. Ms. Elswick is a Connecticut Community for Addiction Recovery (CCAR) certified trainer of Recovery Coaches. Alongside Dr. Fallin-Bennett, Ms. Elswick has overseen multiple grants, including corporate, foundation, and state pass-through SAMHSA grants (SOR and STR). Ms. Elswick will oversee all aspects of this project and ensure required reporting and communication regarding grant progress and completion. Amanda Fallin-Bennett, PhD, RN, is Program Director at VOH overseeing the training and provision of Peer Support Services. As Assistant Professor at the University of Kentucky College of Nursing, Dr. Fallin-Bennett has successfully competed for state, foundation, and federal grants, including a MERIT award (R01/R37) from the National Cancer Institute. Dr. Fallin-Bennett is a Co-Investigator on UK’s HEAL (PI Walsh) and JCOIN (PI Staton) grants, which are highest and among the highest funded applications ever received by the University of Kentucky. Under the HEAL and JCOIN grant, VOH will expand recovery support services across the state. Dr. Fallin-Bennett will lead the development and pilot testing of the curriculum to certify peer support specialists as well as oversee all data collection and analysis for reporting. Marysha Fritz, Operations Manager has ten years of management experience.
VOH recovery support services include Telephone Recovery Support (TRS) and Recovery Coaching. Through our TRS program, volunteers make weekly recovery check-up calls to provide encouragement, social support, and referral to community resources. TRS engagement is associated with a reduction in substance use and SUD-related problems. Recovery Coaching consists of weekly, hour long sessions with recovery coaches who are certified adult peer support specialists. Recovery Coaches help those in early recovery identify goals and set strength-based strategies. They use evidence-based techniques such as motivational interviewing to help participants in positive decision-making and behavior change commitment. Further, coaches leverage our strong community partnerships for facilitated referrals (e.g, sober housing, transportation, employment and financial counseling).
We currently recruit in-person and through direct referral from partner sites, including outpatient, intensive outpatient, and residential treatment programs, sober living homes, and drug courts in multiple counties across Central Kentucky. Additionally, participants enroll by calling or walking in to our RCC or enrolling through our website.
What have they accomplished so far and what's next?
VOH currently serves approximately 300 individuals per week with our TRS program, 125 per week with our recovery coaching program, and 15 with our on-site coaching at Baptist Health. VOH has been a member of the Association of Recovery Community Organizations since 2016. We opened the first RCC in Kentucky. Our RCC houses our recovery support services, including TRS and recovery coaching. To date, we have served 1300 individuals with our TRS program and 600 with our recovery coaching program. In 2019, 1500 individuals became members of our community center. Members have free access to our mutual aid meetings, family support meetings, sober pro-social events, and educational events (e.g. Overdose Response Trainings, Expungement Fairs and HIV/Hepatitis C prevention and screening, Insurance Enrollment, Tax Prep) Through these programs, we have developed strong partnerships with treatment providers (residential, intensive outpatient, and outpatient) and sober living homes throughout Central Kentucky (see letters of commitment Attachment 1). VOH currently has a paid Employment Readiness Internship program and all five of our previous interns successfully completed the program by obtaining employment. VOH was awarded a contract through the University of Kentucky to expand provision of remote recovery support services to 21 counties through the NIDA funded HEALing Communities Initiative for the next 5 years. We are guided by an eight-member Board of Directors which includes three people in long-term recovery, two parents of children impacted by addiction, and three professionals.
In the near future, we would like to focus on sustainability. Current funding due to the opioid crisis has allowed us to begin, however we serve people with all substance use disorders and want to see recovery support services available to people getting their lives back for many years to come. We plan to expand our ability to support people in recovery with new programs as research shows promising new ideas. We plan to continue researching our own programs to add to the body of knowledge surrounding recovery support services.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
Financials
Revenue vs. expenses: breakdown
Liquidity in 2021 info
1.79
Months of cash in 2021 info
1.6
Fringe rate in 2021 info
27%
Funding sources info
Assets & liabilities info
Financial data
VOICES OF HOPE--LEXINGTON INC
Balance sheetFiscal Year: Jan 01 - Dec 31
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jan 01 - Dec 31
This snapshot of VOICES OF HOPE--LEXINGTON INC’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
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Business model indicators
Profitability info | 2019 | 2020 | 2021 |
---|---|---|---|
Unrestricted surplus (deficit) before depreciation | $215,318 | $161,623 | $285,492 |
As % of expenses | 39.9% | 19.4% | 15.3% |
Unrestricted surplus (deficit) after depreciation | $215,318 | $161,623 | $282,232 |
As % of expenses | 39.9% | 19.4% | 15.1% |
Revenue composition info | |||
---|---|---|---|
Total revenue (unrestricted & restricted) | $755,600 | $996,383 | $2,171,876 |
Total revenue, % change over prior year | 0.0% | 31.9% | 118.0% |
Program services revenue | 8.4% | 38.6% | 57.5% |
Membership dues | 0.0% | 0.0% | 0.0% |
Investment income | 0.0% | 0.0% | 0.0% |
Government grants | 75.5% | 54.7% | 31.1% |
All other grants and contributions | 15.2% | 6.6% | 10.5% |
Other revenue | 0.8% | 0.1% | 0.8% |
Expense composition info | |||
---|---|---|---|
Total expenses before depreciation | $540,282 | $834,760 | $1,866,384 |
Total expenses, % change over prior year | 0.0% | 54.5% | 123.6% |
Personnel | 42.3% | 59.9% | 65.6% |
Professional fees | 5.9% | 3.3% | 4.1% |
Occupancy | 33.7% | 16.4% | 5.3% |
Interest | 0.0% | 0.0% | 0.4% |
Pass-through | 1.3% | 0.2% | 0.5% |
All other expenses | 16.8% | 20.1% | 24.2% |
Full cost components (estimated) info | 2019 | 2020 | 2021 |
---|---|---|---|
Total expenses (after depreciation) | $540,282 | $834,760 | $1,869,644 |
One month of savings | $45,024 | $69,563 | $155,532 |
Debt principal payment | $0 | $0 | $0 |
Fixed asset additions | $0 | $0 | $537,621 |
Total full costs (estimated) | $585,306 | $904,323 | $2,562,797 |
Capital structure indicators
Liquidity info | 2019 | 2020 | 2021 |
---|---|---|---|
Months of cash | 5.5 | 5.7 | 1.6 |
Months of cash and investments | 5.5 | 5.7 | 1.6 |
Months of estimated liquid unrestricted net assets | 7.6 | 7.2 | 3.6 |
Balance sheet composition info | 2019 | 2020 | 2021 |
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Cash | $249,349 | $395,225 | $252,851 |
Investments | $0 | $0 | $0 |
Receivables | $90,535 | $106,574 | $341,278 |
Gross land, buildings, equipment (LBE) | $1,567 | $1,567 | $539,188 |
Accumulated depreciation (as a % of LBE) | 0.0% | 0.0% | 0.6% |
Liabilities (as a % of assets) | 2.0% | 1.3% | 29.2% |
Unrestricted net assets | $341,605 | $503,228 | $785,460 |
Temporarily restricted net assets | N/A | N/A | N/A |
Permanently restricted net assets | N/A | N/A | N/A |
Total restricted net assets | $0 | $0 | $20,000 |
Total net assets | $341,605 | $503,228 | $805,460 |
Key data checks
Key data checks info | 2019 | 2020 | 2021 |
---|---|---|---|
Material data errors | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
Principal Officer
michelle elswick
Number of employees
Source: IRS Form 990
VOICES OF HOPE--LEXINGTON INC
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
There are no highest paid employees recorded for this organization.
VOICES OF HOPE--LEXINGTON INC
Board of directorsas of 01/19/2023
Board of directors data
Elizabeth Bancroft
Alex Elswick
University of Kentucky, Extension Associate Family Resource Management
Elizabeth Bancroft
Fayette County Prosecutor's Office
Danielle Sanders
Kentucky’s Administrative Office of the Courts
Michelle Elswick
Voices of Hope - Lexington, Inc.
Tyler Fallin
RFH CPAs & Consultants
Steve Lange
The Gardener
Kacy Allen-Bryant
Lexington/Fayette Urban County Government
KaSondra Brown
Mary Ann Getty
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as: