SENIOR SERVICES ASSOCIATES INC
Helping Seniors today - and you tomorrow
SENIOR SERVICES ASSOCIATES INC
EIN: 36-2775102
as of September 2023
as of September 18, 2023
Mission
Senior Services Associates, Inc. is a non-profit agency dedicated to sustaining and improving the quality of life for individuals 60 and over and their caregivers by providing access to the social services they need. We are dedicated to preserving their independence, promoting mental health and physical well-being, and protecting their rights and dignity.
Ruling year
1977
Principal Officer
Micki Miller
Main address
101 S Grove Ave
Elgin, IL 60120 USA
EIN
36-2775102
Human services
Senior services
Population served
Seniors
Multiracial people
People with disabilities
Veterans
NTEE code
Senior Centers/Services (P81)
IRS subsection
501(c)(3) Public Charity
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
Tax forms
Communication
Affiliations
Programs and results
Reports and documents
Download annual reportsWhat we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Transportation
TRANSPORTATION - Provides transportation to hospital and doctor's appointments to senior citizens at little or no cost to the senior.
Elder Abuse
ELDER ABUSE - ASSISTANCE TO SENIORS THROUGH THE FOLLOWING SERVICES: SHELTER, FOOD, CLOTHING, FOSTER CARE, PHARMACEUTICAL SUPPLIES, LEGAL INTERVENTION.
Case Management
CASE MANAGEMENT - INFORMS THE COMMUNITY OF SERVICES OFFERED BY THE CENTER AND ESTABLISHES SERVICES IN THE AURORA AND MCHENRY CENTERS
Information and Referral
INFORMATION AND REFERRAL - INFORMS SENIOR CITIZENS OF SERVICES AVAILABLE AND REFERS NEEDY SENIORS TO AGENCIES THAT CAN ASSIST THEM
Ombudsman Program
Assists residents of Long Term Care Facilities and their families by providing consultation on how to choose a nursing home, advocating for resident rights, investigating complaints, and mediating solutions to problems.
Where we work
External reviews
Photos
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time, It is hard to come up with good questions to ask people, It is difficult to identify actionable feedback
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2021 info
2.61
Months of cash in 2021 info
5.8
Fringe rate in 2021 info
30%
Funding sources info
Assets & liabilities info
Financial data
SENIOR SERVICES ASSOCIATES INC
Balance sheetFiscal Year: Oct 01 - Sep 30
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Oct 01 - Sep 30
This snapshot of SENIOR SERVICES ASSOCIATES INC’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
Created in partnership with
Business model indicators
| Profitability info | 2017 | 2018 | 2019 | 2020 | 2021 |
|---|---|---|---|---|---|
| Unrestricted surplus (deficit) before depreciation | -$98,840 | $78,313 | $143,867 | $555,479 | $1,231,033 |
| As % of expenses | -1.9% | 1.4% | 2.5% | 8.4% | 18.1% |
| Unrestricted surplus (deficit) after depreciation | -$193,168 | -$241 | $69,951 | $501,242 | $1,176,503 |
| As % of expenses | -3.7% | 0.0% | 1.2% | 7.5% | 17.2% |
| Revenue composition info | |||||
|---|---|---|---|---|---|
| Total revenue (unrestricted & restricted) | $5,137,512 | $5,528,591 | $6,043,634 | $7,303,260 | $8,023,049 |
| Total revenue, % change over prior year | -6.2% | 7.6% | 9.3% | 20.8% | 9.9% |
| Program services revenue | 2.9% | 2.5% | 2.3% | 1.2% | 0.5% |
| Membership dues | 0.2% | 0.2% | 0.2% | 0.1% | 0.1% |
| Investment income | 0.0% | 0.0% | 0.0% | 0.0% | 0.1% |
| Government grants | 86.3% | 89.7% | 91.4% | 88.9% | 93.7% |
| All other grants and contributions | 10.6% | 7.5% | 5.9% | 9.5% | 5.3% |
| Other revenue | 0.0% | 0.0% | 0.2% | 0.2% | 0.3% |
| Expense composition info | |||||
|---|---|---|---|---|---|
| Total expenses before depreciation | $5,152,352 | $5,511,278 | $5,790,001 | $6,629,172 | $6,789,741 |
| Total expenses, % change over prior year | -0.1% | 7.0% | 5.1% | 14.5% | 2.4% |
| Personnel | 78.6% | 79.9% | 80.5% | 75.3% | 80.2% |
| Professional fees | 1.8% | 0.4% | 0.3% | 0.3% | 0.3% |
| Occupancy | 5.0% | 5.4% | 5.1% | 5.9% | 5.6% |
| Interest | 0.0% | 0.0% | 0.3% | 0.4% | 0.4% |
| Pass-through | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
| All other expenses | 14.5% | 14.3% | 13.8% | 18.0% | 13.5% |
| Full cost components (estimated) info | 2017 | 2018 | 2019 | 2020 | 2021 |
|---|---|---|---|---|---|
| Total expenses (after depreciation) | $5,246,680 | $5,589,832 | $5,863,917 | $6,683,409 | $6,844,271 |
| One month of savings | $429,363 | $459,273 | $482,500 | $552,431 | $565,812 |
| Debt principal payment | $0 | $0 | $0 | $0 | $781,660 |
| Fixed asset additions | $0 | $0 | $727,117 | $54,691 | $137,535 |
| Total full costs (estimated) | $5,676,043 | $6,049,105 | $7,073,534 | $7,290,531 | $8,329,278 |
Capital structure indicators
| Liquidity info | 2017 | 2018 | 2019 | 2020 | 2021 |
|---|---|---|---|---|---|
| Months of cash | 1.0 | 2.3 | 2.8 | 4.7 | 5.8 |
| Months of cash and investments | 1.0 | 2.3 | 2.8 | 4.7 | 5.8 |
| Months of estimated liquid unrestricted net assets | 3.8 | 3.7 | 3.4 | 3.8 | 5.7 |
| Balance sheet composition info | 2017 | 2018 | 2019 | 2020 | 2021 |
|---|---|---|---|---|---|
| Cash | $437,544 | $1,061,427 | $1,361,285 | $2,610,757 | $3,270,165 |
| Investments | $0 | $0 | $0 | $0 | $0 |
| Receivables | $1,818,066 | $1,280,119 | $845,063 | $1,091,928 | $855,652 |
| Gross land, buildings, equipment (LBE) | $2,001,832 | $2,033,994 | $2,761,112 | $2,815,803 | $2,953,337 |
| Accumulated depreciation (as a % of LBE) | 77.9% | 80.6% | 62.0% | 62.7% | 61.7% |
| Liabilities (as a % of assets) | 18.2% | 21.6% | 30.5% | 39.4% | 23.3% |
| Unrestricted net assets | $2,085,774 | $2,085,533 | $2,155,484 | $2,656,726 | $3,833,229 |
| Temporarily restricted net assets | $122,000 | $61,000 | $170,766 | N/A | N/A |
| Permanently restricted net assets | $0 | $0 | $0 | N/A | N/A |
| Total restricted net assets | $122,000 | $61,000 | $170,766 | $289,375 | $291,650 |
| Total net assets | $2,207,774 | $2,146,533 | $2,326,250 | $2,946,101 | $4,124,879 |
Key data checks
| Key data checks info | 2017 | 2018 | 2019 | 2020 | 2021 |
|---|---|---|---|---|---|
| Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
Principal Officer
Micki Miller
Number of employees
Source: IRS Form 990
SENIOR SERVICES ASSOCIATES INC
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
There are no highest paid employees recorded for this organization.
SENIOR SERVICES ASSOCIATES INC
Board of directorsas of 08/16/2023
Board of directors data
Joann Hartmann
Gil Nore
Senior Services Associates, Inc
Joesph Marmion
Senior Services Associates, Inc
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 07/28/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.
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- Letter of Determination
- Officer and/or Employee data for 2021, 2020, 2019, 2018, 2017
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