SHELTER, Inc.
Local Solutions for a Regional Crisis.
SHELTER, Inc.
EIN: 68-0117241
as of November 2024
as of November 11, 2024
Programs and results
Reports and documents
Download annual reportsWhat we aim to solve
Many California residents face a number of challenges in maintaining housing due to the lack of affordable housing, the high cost of living in the area and low vacancy rates. The scarcity of affordable housing (paying no more than 30% of income towards rent) is evident, where the majority of residents must pay a larger portion of income on housing costs alone. For people who lose their housing, navigating the services available and actively addressing the root barriers to long-term stable housing can be overwhelming. We help people create a plan and take the steps to achieve their goals that result in housing.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Preventing Homelessness
Our Homeless Prevention Program helps prevent homelessness for families and individuals on the verge of losing their housing.
Ending the Cycle of Homelessness
Ending the Cycle of Homelessness: SHELTER, Inc. takes homeless families and individuals off the streets, places them in safe, temporary homes and provides services to help them regain self-sufficiency. Services that are critical to success include one-on-one case management, employment services, financial education, tutoring and counseling.
Providing Affordable Housing
Affordable housing means having a safe place to live at a price you can afford. SHELTER, Inc. manages over 200 affordable housing units throughout Contra Costa County, renting to low-income, vulnerable residents, many of whom have otherwise been unable to find housing.
Where we work
Our results
How does this organization measure their results? It's a hard question but an important one.
Percent of families and individuals without a home successfully moved back into a home.
This metric is no longer tracked.Totals By Year
Population(s) Served
Families, Seniors, Children, Homeless people, Low-income people
Related Program
Ending the Cycle of Homelessness
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
The Agency reports on a Fiscal Year, ending June 30.
Number of households that retain permanent housing for at least 6 months
This metric is no longer tracked.Totals By Year
Population(s) Served
Extremely poor people, Low-income people, Working poor, Family relationships
Related Program
Preventing Homelessness
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
We report percentages of those who have retained housing for at least 12 months. The Agency tracks on a FY ending June 30
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our goals include:
- Serving 5,000 people annually with wrap-around services
- Increase contract and philanthropic revenue to serve 5,000
- Grow organically and through mergers & acquisitions
What are the organization's key strategies for making this happen?
1) Expand and formalize our Employment Services programs to offer workforce development to the community
2) Develop mental and behavioral health expertise for internal service delivery through a robust internship program.
3) Expand and the demographics we serve with programs that serve domestic violence survivors and transitional age youth, as well as into new geographies.
What are the organization's capabilities for doing this?
SHELTER, Inc. has over 34 years of experience successfully serving at-risk and homeless families and individuals. SHELTER, Inc. has continued to evolve to meet the complex, changing needs of homeless and at-risk residents. Today, SHELTER, Inc. offers a comprehensive, integrated system of services which includes homeless prevention, emergency shelter, rapid rehousing and permanent affordable housing, with specialized services for families, veterans, the re-entry population, seniors and those who are chronically homeless.
What have they accomplished so far and what's next?
Last year, SHELTER, Inc. reached more than 20,000 clients in three counties, serving more than 3,500 with wrap-around services to maintain or gain housing. In 2019 we added a programmatic shelter in Solano County, and in 2020 began serving the River District of Sacramento with a shelter for chronically homeless adults. As a result of the pandemic, the Agency operated two Project Roomkey shelters for the most vulnerable to COVID-19 in non-congregate living during shelter-in-place orders. Additionally, SHELTER, Inc. rapidly implemented emergency rental assistance at the onset of the pandemic, awarding nearly $500,000 in philanthropic dollars to vulnerable households over the course of 6 short weeks, months before the government was able to allocate rental assistance.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2023 info
1.29
Months of cash in 2023 info
1.5
Fringe rate in 2023 info
15%
Funding sources info
Assets & liabilities info
Financial data
SHELTER, Inc.
Balance sheetFiscal Year: Jul 01 - Jun 30
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jul 01 - Jun 30
This snapshot of SHELTER, Inc.’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
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Business model indicators
Profitability info | 2019 | 2020 | 2021 | 2022 | 2023 |
---|---|---|---|---|---|
Unrestricted surplus (deficit) before depreciation | $399,609 | $606,757 | $1,122,050 | $4,757,801 | -$6,346,870 |
As % of expenses | 3.6% | 4.5% | 5.8% | 25.6% | -29.1% |
Unrestricted surplus (deficit) after depreciation | $244,045 | $483,630 | $1,012,923 | $4,621,438 | -$6,462,894 |
As % of expenses | 2.2% | 3.5% | 5.2% | 24.7% | -29.5% |
Revenue composition info | |||||
---|---|---|---|---|---|
Total revenue (unrestricted & restricted) | $11,227,076 | $14,368,719 | $21,530,611 | $23,710,873 | $20,113,674 |
Total revenue, % change over prior year | 7.6% | 28.0% | 49.8% | 10.1% | -15.2% |
Program services revenue | 6.7% | 13.5% | 13.4% | 13.9% | 18.3% |
Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Investment income | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Government grants | 68.0% | 63.8% | 72.8% | 45.4% | 63.9% |
All other grants and contributions | 24.9% | 22.4% | 13.5% | 40.7% | 17.9% |
Other revenue | 0.4% | 0.3% | 0.2% | 0.0% | 0.0% |
Expense composition info | |||||
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Total expenses before depreciation | $11,027,230 | $13,622,619 | $19,293,910 | $18,602,085 | $21,828,868 |
Total expenses, % change over prior year | 5.7% | 23.5% | 41.6% | -3.6% | 17.3% |
Personnel | 42.9% | 45.0% | 39.5% | 40.7% | 38.0% |
Professional fees | 2.3% | 1.2% | 1.1% | 2.6% | 1.6% |
Occupancy | 0.3% | 0.1% | 0.7% | 0.1% | 0.1% |
Interest | 0.9% | 0.8% | 0.5% | 0.6% | 1.2% |
Pass-through | 0.0% | 0.0% | 0.0% | 0.3% | 0.0% |
All other expenses | 53.5% | 52.9% | 58.1% | 55.6% | 59.0% |
Full cost components (estimated) info | 2019 | 2020 | 2021 | 2022 | 2023 |
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Total expenses (after depreciation) | $11,182,794 | $13,745,746 | $19,403,037 | $18,738,448 | $21,944,892 |
One month of savings | $918,936 | $1,135,218 | $1,607,826 | $1,550,174 | $1,819,072 |
Debt principal payment | $73,098 | $46,964 | $0 | $0 | $0 |
Fixed asset additions | $0 | $0 | $0 | $0 | $161,120 |
Total full costs (estimated) | $12,174,828 | $14,927,928 | $21,010,863 | $20,288,622 | $23,925,084 |
Capital structure indicators
Liquidity info | 2019 | 2020 | 2021 | 2022 | 2023 |
---|---|---|---|---|---|
Months of cash | 0.5 | 1.6 | 0.6 | 2.3 | 1.5 |
Months of cash and investments | 0.5 | 1.6 | 0.6 | 5.7 | 3.1 |
Months of estimated liquid unrestricted net assets | 1.7 | 2.0 | 2.0 | 5.7 | 1.6 |
Balance sheet composition info | 2019 | 2020 | 2021 | 2022 | 2023 |
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Cash | $424,684 | $1,784,148 | $902,898 | $3,608,866 | $2,678,710 |
Investments | $60,382 | $60,137 | $61,629 | $5,252,354 | $3,046,137 |
Receivables | $1,715,841 | $2,273,802 | $5,836,149 | $5,847,048 | $4,780,336 |
Gross land, buildings, equipment (LBE) | $5,334,259 | $5,160,270 | $5,051,791 | $5,076,301 | $5,237,093 |
Accumulated depreciation (as a % of LBE) | 24.9% | 26.3% | 25.8% | 28.0% | 29.4% |
Liabilities (as a % of assets) | 48.6% | 50.0% | 56.3% | 43.3% | 54.6% |
Unrestricted net assets | $3,273,207 | $3,756,837 | $4,769,760 | $9,391,198 | $2,928,304 |
Temporarily restricted net assets | $326,211 | N/A | N/A | N/A | N/A |
Permanently restricted net assets | $45,629 | N/A | N/A | N/A | N/A |
Total restricted net assets | $371,840 | $430,364 | $1,546,493 | $1,395,608 | $3,820,064 |
Total net assets | $3,645,047 | $4,187,201 | $6,316,253 | $10,786,806 | $6,748,368 |
Key data checks
Key data checks info | 2019 | 2020 | 2021 | 2022 | 2023 |
---|---|---|---|---|---|
Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
Chief Executive Officer
Mr. John Eckstrom
John Eckstrom, Chief Executive Officer, has over 25 years of executive and financial leadership experience. John is a former CEO of Haight Ashbury Free Clinics, Inc., a San Francisco-based nonprofit whose mission is to provide primary care, substance abuse treatment and mental health counseling to homeless and low-income individuals in San Francisco. During his time there, John steered the organization to a new level of success, developing and expanding two out-patient service centers and creating a new strategic vision for integrated health services. John, a Contra Costa County native, graduated from San Francisco State University with a degree in Psychology.
Number of employees
Source: IRS Form 990
SHELTER, Inc.
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
SHELTER, Inc.
Highest paid employeesSOURCE: IRS Form 990
Compensation data
SHELTER, Inc.
Board of directorsas of 10/04/2023
Board of directors data
Joe Cannizzo
UnitedHealthcare
Term: 2024 - 2023
Joe Cannizzo
Regional Vice President UnitedHealthcare
Mary Staunton, MD
Associate Physician in Chief, Diablo Service Area, Kaiser Permanente
Derek Taylor
Vice President of Client Services at Sage Intacct Former Vice President of Responsys, Digital Fuel and Extensity
Frenchelle Franklin
Supervisor Informatics Education Diversity, Inclusion & Belonging Program Manager Stanford Health Care
Alan Ikeya
Principal, Marsh & McLennan Agency’s Employee Health and Benefits Division Co-founded Presidio Benefits Group
Kenny Walls, MBA
Manager, Optum
Chi Perlroth
Board Director and Former Chair of Emergency Medicine, John Muir Health
Peter Eberle
CIO, Castle Funds
Mark Mahaney
Managing Director Internet Research, Evercore ISI Evercore
Brad Hershey
Lead Commerical Relationship Manager, Wells Fargo East Bay Middle Market
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 04/07/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.
Contractors
Fiscal year endingProfessional fundraisers
Fiscal year endingSOURCE: IRS Form 990 Schedule G