Wellspring House Inc.
Endless Possibilities
Wellspring House Inc.
EIN: 04-2735048
as of September 2023
as of September 18, 2023
Mission
Wellspring inspires families and adults on the North Shore to achieve employment and financial security through stable housing, education, job training and career readiness.
Ruling year
1983
President & Executive Director
Melissa Dimond
Main address
302 Essex Ave
Gloucester, MA 01930 USA
EIN
04-2735048
Adult education
College preparation
Computer literacy
Job training
Youth mentoring
Population served
Adults
Families
Immigrants
Refugees and displaced people
Economically disadvantaged people
NTEE code
Family Violence Shelters and Services (P43)
IRS subsection
501(c)(3) Public Charity
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
Tax forms
Communication
Programs and results
Reports and documents
Download other documentsWhat we aim to solve
Wellspring seeks to mend major societal gaps that prevent families from leading healthy, stable lives by offering a comprehensive approach to address both the short-term and long-term causes of homelessness and poverty. Founded in 1981, Wellspring was one of the first non-profits in Massachusetts to offer a physical home as a family shelter where parents and children could start to recover from homelessness. Forty years later, we employ a strategy that is rare amongst our peers: we maintain core offerings of shelter, crisis intervention and homelessness prevention alongside and within all other education, job training and education programs. Our high level of focused attention for every program participant includes making sure that barriers to education and employment (such as transportation and childcare) are addressed.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Homelessness Prevention and Shelter
Wellspring assists over 1,000 families each year located in Cape Ann and across the North Shore. Through active case management, advocacy, referrals and one-time cash grants, families are assisted in homelessness prevention, emergency shelter placement, and securing long-term housing.
Job Training Initiatives
Wellspring provides specialized training and job placement, and career advice for people entering jobs in the Health Care sector.
The HealthCare Office Support Training (HOST), known for 20 years as MediClerk, is part of Wellspring’s HealthCare Gateway program. HOST is a hybrid, occupational education program training adult job-seekers for entry-level administrative and non-clinical support positions within healthcare. Since its inception, over 550 students have completed the program; 85% of whom have secured employment within 6 months to a year.
Wellspring's job training staff works long-term with HOST alumni to pursue administrative jobs, while also offering open-ended career advising leading to a wide range of clinical health care roles. The goal for all is to move into secure jobs with living wages that provide opportunities for growth and promotions over time.
Education & College Readiness
Wellspring's college readiness classes provide students with the tools needed to succeed in post-secondary education and strengthen skills for the workplace. Wellspring offers FREE Foundations and College Readiness classes for young adults and adults wanting to improve their skills in the areas of reading, writing, math, and computers. Courses may be eligible for college credit upon successful completion of the program.
Wellspring serves as a statewide testing site for the HiSET (high school equivalency test). There are five sections of the test: writing, reading, social studies, science, and mathematics. Once students pass all sections, they have earned their High School Equivalency.
Wellspring's English for Speakers of Other Languages (ESOL) program assists adult students to communicate effectively with others as well as to prepare for college or the workforce. Learning is focused on four areas of language development including, comprehension, speaking, reading, and writing.
Career Pathways
Wellspring's Career Pathways team helps young adults and adults make concrete plans for further schooling, training, apprenticeships, networking, interviewing, and job search. Wellspring students receive one-to-one and group mentoring, goal-focused coaching for career and education plans, and assistance to secure financial aid and scholarships.
Additionally, Wellspring provides professional and volunteer mentoring support to high school students and recent high school graduates through a close partnership with Gloucester and other Cape Ann high schools.
Where we work
External reviews
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of clients served
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This metric relates to all of Wellspring's programs and services serving individuals: Homelessness Prevention and Shelter, Job Training & Placement, Education & Job Readiness, and Career Pathways.
Number of families served
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This metric relates to all of Wellspring's programs and services serving families: Homelessness Prevention and Shelter, Job Training & Placement, Education & Job Readiness, and Career Pathways.
Number of phone calls/inquiries
This metric is no longer tracked.Totals By Year
Related Program
Homelessness Prevention and Shelter
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Goals & Strategy
Reports and documents
Download strategic planHow we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We engage the people who provide feedback in looking for ways we can improve in response
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2022 info
4.66
Months of cash in 2022 info
2
Fringe rate in 2022 info
20%
Funding sources info
Assets & liabilities info
Financial data
Wellspring House Inc.
Balance sheetFiscal Year: Jul 01 - Jun 30
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jul 01 - Jun 30
This snapshot of Wellspring House Inc.’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
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Business model indicators
| Profitability info | 2018 | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Unrestricted surplus (deficit) before depreciation | -$70,783 | $119,102 | $46,109 | $567,245 | -$344,189 |
| As % of expenses | -3.2% | 5.2% | 2.0% | 23.0% | -13.6% |
| Unrestricted surplus (deficit) after depreciation | -$128,016 | $62,402 | -$15,755 | $500,466 | -$412,194 |
| As % of expenses | -5.7% | 2.7% | -0.7% | 19.7% | -15.9% |
| Revenue composition info | |||||
|---|---|---|---|---|---|
| Total revenue (unrestricted & restricted) | $2,129,127 | $2,456,980 | $2,327,157 | $2,898,885 | $2,538,599 |
| Total revenue, % change over prior year | -15.7% | 15.4% | -5.3% | 24.6% | -12.4% |
| Program services revenue | 9.6% | 8.8% | 37.9% | 36.5% | 41.9% |
| Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
| Investment income | 1.0% | 1.4% | 1.6% | 1.3% | 1.6% |
| Government grants | 32.0% | 27.8% | 0.0% | 10.3% | 0.0% |
| All other grants and contributions | 57.5% | 62.0% | 59.3% | 48.8% | 55.2% |
| Other revenue | 0.0% | 0.0% | 1.3% | 3.1% | 1.3% |
| Expense composition info | |||||
|---|---|---|---|---|---|
| Total expenses before depreciation | $2,191,254 | $2,277,692 | $2,361,442 | $2,468,424 | $2,521,689 |
| Total expenses, % change over prior year | 0.0% | 3.9% | 3.7% | 4.5% | 2.2% |
| Personnel | 66.8% | 67.7% | 71.2% | 71.1% | 72.1% |
| Professional fees | 3.5% | 4.6% | 4.0% | 3.9% | 6.0% |
| Occupancy | 5.2% | 3.9% | 3.5% | 4.1% | 4.2% |
| Interest | 0.4% | 0.3% | 0.3% | 0.3% | 0.4% |
| Pass-through | 1.8% | 1.5% | 1.2% | 2.2% | 1.4% |
| All other expenses | 22.4% | 21.9% | 19.7% | 18.5% | 15.8% |
| Full cost components (estimated) info | 2018 | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Total expenses (after depreciation) | $2,248,487 | $2,334,392 | $2,423,306 | $2,535,203 | $2,589,694 |
| One month of savings | $182,605 | $189,808 | $196,787 | $205,702 | $210,141 |
| Debt principal payment | $13,798 | $14,544 | $0 | $148,715 | $0 |
| Fixed asset additions | $0 | $0 | $127,539 | $0 | $0 |
| Total full costs (estimated) | $2,444,890 | $2,538,744 | $2,747,632 | $2,889,620 | $2,799,835 |
Capital structure indicators
| Liquidity info | 2018 | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Months of cash | 3.2 | 3.0 | 3.4 | 1.8 | 2.0 |
| Months of cash and investments | 9.9 | 10.2 | 10.9 | 11.0 | 9.5 |
| Months of estimated liquid unrestricted net assets | 9.1 | 9.0 | 9.0 | 10.6 | 8.5 |
| Balance sheet composition info | 2018 | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Cash | $575,780 | $568,383 | $666,586 | $374,597 | $410,624 |
| Investments | $1,233,508 | $1,359,780 | $1,479,555 | $1,892,078 | $1,594,103 |
| Receivables | $236,912 | $298,227 | $263,268 | $531,554 | $648,296 |
| Gross land, buildings, equipment (LBE) | $1,984,916 | $2,039,122 | $2,166,661 | $2,172,888 | $2,205,488 |
| Accumulated depreciation (as a % of LBE) | 61.9% | 63.0% | 62.2% | 65.1% | 67.2% |
| Liabilities (as a % of assets) | 12.2% | 10.7% | 19.9% | 9.9% | 14.2% |
| Unrestricted net assets | $2,248,955 | $2,311,357 | $2,295,602 | $2,796,068 | $2,383,874 |
| Temporarily restricted net assets | $110,001 | $241,127 | N/A | N/A | N/A |
| Permanently restricted net assets | $115,641 | $123,577 | N/A | N/A | N/A |
| Total restricted net assets | $225,642 | $364,704 | $315,200 | $455,009 | $547,456 |
| Total net assets | $2,474,597 | $2,676,061 | $2,610,802 | $3,251,077 | $2,931,330 |
Key data checks
| Key data checks info | 2018 | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
President & Executive Director
Melissa Dimond
Melissa A. Dimond, Sc.M. came to Wellspring House as the organization’s Executive Director in 2015. She is a 29-year veteran of the non-profit sector. Since she began working in the Boston area in 1993, Melissa has devoted her energies to a number of domains: domestic violence intervention, working in health care environments with people who are living with addiction, HIV, and other chronic illness, and large scale community nutrition projects. From 2009-2015, Melissa was the Manager of Community Initiatives at the Massachusetts General Hospital Chelsea HealthCare Center. As the leader of a comprehensive “Healthy Communities” coalition, Dimond successfully led efforts to build collaborations between MGH Chelsea and more than 40 local non-profits, municipal departments, public schools, and local businesses. Prior to joining MGH Chelsea, she was the Founding North Shore Regional Director of The Food Project, Inc.
Number of employees
Source: IRS Form 990
Wellspring House Inc.
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
There are no highest paid employees recorded for this organization.
Wellspring House Inc.
Board of directorsas of 02/17/2023
Board of directors data
Patricia Fae Ho
Michelle Langille
Anthony Barbuto
Karim Benali
Cathy Bilotta
Steve Cohen
Rosemary Costello
Sheila Dykstra
Bonnie Fendrock
Julia Frost
Purvi Harley
Amy Kingman
Pete Michaels
Ingrid Mitchell
Bernadette Orr
Jenny Perkin
Joan Quinlan
Nicole Twomey
Jennifer Warry
Leo Zerilli
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
No data
Equity strategies
Last updated: 08/05/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.
Contractors
Fiscal year endingGuideStar Pro Reports
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- Financial statements for 2022, 2021
- Letter of Determination
- Officer and/or Employee data for 2022, 2021, 2020, 2019, 2018
- Contractor and/or Paid Preparer data for 2022, 2021, 2020
- Board of Directors data for 2023
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