Wellspring House Inc.

Endless Possibilities

aka Wellspring   |   Gloucester, MA   |
GuideStar Charity Check

Wellspring House Inc.

EIN: 04-2735048


Wellspring inspires families and adults on the North Shore to achieve employment and financial security through stable housing, education, job training and career readiness.

Ruling year info


President & Executive Director

Melissa Dimond

Main address

302 Essex Ave

Gloucester, MA 01930 USA

Show more contact info



Subject area info

Adult education

College preparation

Computer literacy

Job training

Youth mentoring

Show more subject areas

Population served info




Refugees and displaced people

Economically disadvantaged people

Show more populations served

NTEE code info

Family Violence Shelters and Services (P43)

What we aim to solve

SOURCE: Self-reported by organization

Wellspring seeks to mend major societal gaps that prevent families from leading healthy, stable lives by offering a comprehensive approach to address both the short-term and long-term causes of homelessness and poverty. Founded in 1981, Wellspring was one of the first non-profits in Massachusetts to offer a physical home as a family shelter where parents and children could start to recover from homelessness. Forty years later, we employ a strategy that is rare amongst our peers: we maintain core offerings of shelter, crisis intervention and homelessness prevention alongside and within all other education, job training and education programs. Our high level of focused attention for every program participant includes making sure that barriers to education and employment (such as transportation and childcare) are addressed.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Homelessness Prevention and Shelter

Wellspring assists over 1,000 families each year located in Cape Ann and across the North Shore. Through active case management, advocacy, referrals and one-time cash grants, families are assisted in homelessness prevention, emergency shelter placement, and securing long-term housing.

Population(s) Served

Wellspring provides specialized training and job placement, and career advice for people entering jobs in the Health Care sector.

The HealthCare Office Support Training (HOST), known for 20 years as MediClerk, is part of Wellspring’s HealthCare Gateway program. HOST is a hybrid, occupational education program training adult job-seekers for entry-level administrative and non-clinical support positions within healthcare. Since its inception, over 550 students have completed the program; 85% of whom have secured employment within 6 months to a year.

Wellspring's job training staff works long-term with HOST alumni to pursue administrative jobs, while also offering open-ended career advising leading to a wide range of clinical health care roles. The goal for all is to move into secure jobs with living wages that provide opportunities for growth and promotions over time.

Population(s) Served

Wellspring's college readiness classes provide students with the tools needed to succeed in post-secondary education and strengthen skills for the workplace. Wellspring offers FREE Foundations and College Readiness classes for young adults and adults wanting to improve their skills in the areas of reading, writing, math, and computers. Courses may be eligible for college credit upon successful completion of the program.

Wellspring serves as a statewide testing site for the HiSET (high school equivalency test). There are five sections of the test: writing, reading, social studies, science, and mathematics. Once students pass all sections, they have earned their High School Equivalency.

Wellspring's English for Speakers of Other Languages (ESOL) program assists adult students to communicate effectively with others as well as to prepare for college or the workforce. Learning is focused on four areas of language development including, comprehension, speaking, reading, and writing.

Population(s) Served

Wellspring's Career Pathways team helps young adults and adults make concrete plans for further schooling, training, apprenticeships, networking, interviewing, and job search. Wellspring students receive one-to-one and group mentoring, goal-focused coaching for career and education plans, and assistance to secure financial aid and scholarships.

Additionally, Wellspring provides professional and volunteer mentoring support to high school students and recent high school graduates through a close partnership with Gloucester and other Cape Ann high schools.

Population(s) Served

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success


Context Notes

This metric relates to all of Wellspring's programs and services serving individuals: Homelessness Prevention and Shelter, Job Training & Placement, Education & Job Readiness, and Career Pathways.

Number of families served

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success


Context Notes

This metric relates to all of Wellspring's programs and services serving families: Homelessness Prevention and Shelter, Job Training & Placement, Education & Job Readiness, and Career Pathways.

Number of phone calls/inquiries

This metric is no longer tracked.
Totals By Year
Related Program

Homelessness Prevention and Shelter

Type of Metric

Output - describing our activities and reach

Direction of Success


Goals & Strategy

SOURCE: Self-reported by organization

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We engage the people who provide feedback in looking for ways we can improve in response

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback


Wellspring House Inc.
Fiscal year: Jul 01 - Jun 30
Financial documents
2022 Wellspring House Inc. 2021 Wellspring House Inc.
done  Yes, financials were audited by an independent accountant. info

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990


Average of 5.07 over 10 years

Months of cash in 2022 info

SOURCE: IRS Form 990


Average of 4 over 10 years

Fringe rate in 2022 info

SOURCE: IRS Form 990


Average of 19% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Wellspring House Inc.

Revenue & expenses

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Wellspring House Inc.

Balance sheet

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Wellspring House Inc.

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

This snapshot of Wellspring House Inc.’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

Business model indicators

Profitability info 2018 2019 2020 2021 2022
Unrestricted surplus (deficit) before depreciation -$70,783 $119,102 $46,109 $567,245 -$344,189
As % of expenses -3.2% 5.2% 2.0% 23.0% -13.6%
Unrestricted surplus (deficit) after depreciation -$128,016 $62,402 -$15,755 $500,466 -$412,194
As % of expenses -5.7% 2.7% -0.7% 19.7% -15.9%
Revenue composition info
Total revenue (unrestricted & restricted) $2,129,127 $2,456,980 $2,327,157 $2,898,885 $2,538,599
Total revenue, % change over prior year -15.7% 15.4% -5.3% 24.6% -12.4%
Program services revenue 9.6% 8.8% 37.9% 36.5% 41.9%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 1.0% 1.4% 1.6% 1.3% 1.6%
Government grants 32.0% 27.8% 0.0% 10.3% 0.0%
All other grants and contributions 57.5% 62.0% 59.3% 48.8% 55.2%
Other revenue 0.0% 0.0% 1.3% 3.1% 1.3%
Expense composition info
Total expenses before depreciation $2,191,254 $2,277,692 $2,361,442 $2,468,424 $2,521,689
Total expenses, % change over prior year 0.0% 3.9% 3.7% 4.5% 2.2%
Personnel 66.8% 67.7% 71.2% 71.1% 72.1%
Professional fees 3.5% 4.6% 4.0% 3.9% 6.0%
Occupancy 5.2% 3.9% 3.5% 4.1% 4.2%
Interest 0.4% 0.3% 0.3% 0.3% 0.4%
Pass-through 1.8% 1.5% 1.2% 2.2% 1.4%
All other expenses 22.4% 21.9% 19.7% 18.5% 15.8%
Full cost components (estimated) info 2018 2019 2020 2021 2022
Total expenses (after depreciation) $2,248,487 $2,334,392 $2,423,306 $2,535,203 $2,589,694
One month of savings $182,605 $189,808 $196,787 $205,702 $210,141
Debt principal payment $13,798 $14,544 $0 $148,715 $0
Fixed asset additions $0 $0 $127,539 $0 $0
Total full costs (estimated) $2,444,890 $2,538,744 $2,747,632 $2,889,620 $2,799,835

Capital structure indicators

Liquidity info 2018 2019 2020 2021 2022
Months of cash 3.2 3.0 3.4 1.8 2.0
Months of cash and investments 9.9 10.2 10.9 11.0 9.5
Months of estimated liquid unrestricted net assets 9.1 9.0 9.0 10.6 8.5
Balance sheet composition info 2018 2019 2020 2021 2022
Cash $575,780 $568,383 $666,586 $374,597 $410,624
Investments $1,233,508 $1,359,780 $1,479,555 $1,892,078 $1,594,103
Receivables $236,912 $298,227 $263,268 $531,554 $648,296
Gross land, buildings, equipment (LBE) $1,984,916 $2,039,122 $2,166,661 $2,172,888 $2,205,488
Accumulated depreciation (as a % of LBE) 61.9% 63.0% 62.2% 65.1% 67.2%
Liabilities (as a % of assets) 12.2% 10.7% 19.9% 9.9% 14.2%
Unrestricted net assets $2,248,955 $2,311,357 $2,295,602 $2,796,068 $2,383,874
Temporarily restricted net assets $110,001 $241,127 N/A N/A N/A
Permanently restricted net assets $115,641 $123,577 N/A N/A N/A
Total restricted net assets $225,642 $364,704 $315,200 $455,009 $547,456
Total net assets $2,474,597 $2,676,061 $2,610,802 $3,251,077 $2,931,330

Key data checks

Key data checks info 2018 2019 2020 2021 2022
Material data errors No No No No No


The people, governance practices, and partners that make the organization tick.

Form 1023/1024 is not available for this organization

President & Executive Director

Melissa Dimond

Melissa A. Dimond, Sc.M. came to Wellspring House as the organization’s Executive Director in 2015. She is a 29-year veteran of the non-profit sector. Since she began working in the Boston area in 1993, Melissa has devoted her energies to a number of domains: domestic violence intervention, working in health care environments with people who are living with addiction, HIV, and other chronic illness, and large scale community nutrition projects. From 2009-2015, Melissa was the Manager of Community Initiatives at the Massachusetts General Hospital Chelsea HealthCare Center. As the leader of a comprehensive “Healthy Communities” coalition, Dimond successfully led efforts to build collaborations between MGH Chelsea and more than 40 local non-profits, municipal departments, public schools, and local businesses. Prior to joining MGH Chelsea, she was the Founding North Shore Regional Director of The Food Project, Inc.

Number of employees

Source: IRS Form 990

Wellspring House Inc.

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

Wellspring House Inc.

Board of directors
as of 02/17/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board co-chair

Patricia Fae Ho

Board co-chair

Michelle Langille

Anthony Barbuto

Karim Benali

Cathy Bilotta

Steve Cohen

Rosemary Costello

Sheila Dykstra

Bonnie Fendrock

Julia Frost

Purvi Harley

Amy Kingman

Pete Michaels

Ingrid Mitchell

Bernadette Orr

Jenny Perkin

Joan Quinlan

Nicole Twomey

Jennifer Warry

Leo Zerilli

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/17/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Gay, lesbian, bisexual, or other sexual orientations in the LGBTQIA+ community

Race & ethnicity

Gender identity


Sexual orientation


No data

Equity strategies

Last updated: 08/05/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.


Fiscal year ending
There are no fundraisers recorded for this organization.