PLATINUM2024

Lower Cape Outreach Council, Inc.

Real People. Real Problems. Real Solutions. Making a difference since 1980.

aka LCOC   |   Orleans, MA   |  lcoutreach.org
GuideStar Charity Check

Lower Cape Outreach Council, Inc.

EIN: 04-2864255


Mission

The mission of Lower Cape Outreach Council is to provide comprehensive assistance to those in need of immediate support and to encourage long-term self sufficiency. In addition to providing financial assistnace, we manage 9 emergency food pantries and Katy's Korner, a free clothing and resource center. Lower Cape Outreach Council supports residents of the 8 towns that constitute the Lower and Outer Cape Cod.

Ruling year info

1986

CEO

Katie Wibby

Main address

PO Box 665 19 Brewster Cross Road

Orleans, MA 02653 USA

Show more contact info

EIN

04-2864255

Subject area info

Public affairs

Basic and emergency aid

Population served info

Low-income people

Families

Adults

NTEE code info

Emergency Assistance (Food, Clothing, Cash) (P60)

Public, Society Benefit - Multipurpose and Other N.E.C. (W99)

What we aim to solve

SOURCE: Self-reported by organization

The primary problem we face is a shortage of affordable housing in an area where property values and rents are high, wages are low, and jobs are often seasonal. The median hourly wage needed on Cape Cod to pay a median monthly rental is $31 per hour. The median actual wage on Cape Cod is $17 per hour, and the cost of living index is 131 percent. Almost all other living challenges - food, daycare, healthcare, clothing - derive from this core problem.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Food Pantry

The Lower Cape Outreach Council (LCOC) serves qualified residents in the lower Cape communities of Brewster, Chatham, Eastham, Harwich, Orleans, Provincetown, Truro and Wellfleet.

LCOC sponsors 9 food pantries on the lower Cape and makes monthly food distributions to local Councils on Aging, WIC and Cape Cod Children’s Place.

We also provide special nutritional programs like The Greater Boston Food Bank’s Brown Bag Program for seniors and Food to Encourage in collaboration with Outer Cape Health Service, the Barnstable County Public Nurse and Cape Cod Cooperative Extension.

In 2019, Lower Cape Outreach Council provided $606,000 worth of food to the communities we serve.

Lower Cape Outreach Council worked in collaboration with St. Vincent de Paul Society, St. Joan of Arc Church in Orleans, Nam Vets, Nauset Newcomers and many local businesses to provide Thanksgiving turkeys, fresh vegetables, stuffing, cranberry sauce to 275 households from Harwich to Provincetown.

Seasonally, our Gilmore Garden of Hope and food donations from local gardeners make it possible for us to provide fresh produce to our clients.

Population(s) Served
Seniors
Families

The Lower Cape Outreach Council (LCOC) serves qualified residents in the lower Cape communities of Brewster, Chatham, Eastham, Harwich, Orleans, Provincetown, Truro and Wellfleet.

LCOC, in partnership with the Barnstable County Public Health Nurse, is looking to explore the impact of nutrition and healthy eating on diabetes and hypertension.

THIS PROGRAM INVOLVES:
Health monitoring at the Orleans United Methodist Church with a Barnstable County Public Health Nurses
Extra bag of fresh fruits/vegetables twice a month
Free recipes, food samples and ideas for healthy eating
Complete confidentiality for every participant

Population(s) Served
Seniors
Families

The Lower Cape Outreach Council (LCOC) serves qualified residents in the lower Cape communities of Brewster, Chatham, Eastham, Harwich, Orleans, Provincetown, Truro and Wellfleet.

Pay It Forward is a micro-loan program for LCOC clients.

It takes money to make money, especially when you are self employed, especially when credit is an issue.

House painters, landscapers, carpenters, shop owners, everyone knows the end-of-winter pinch that can slow down spring preparations and cut into summer profits.

Clients of LCOC who are struggling to get it together, can apply for a Pay It Forward micro-loan program through their Advocate.

Population(s) Served
Adults

The Lower Cape Outreach Council (LCOC) serves qualified residents in the lower Cape communities of Brewster, Chatham, Eastham, Harwich, Orleans, Provincetown, Truro and Wellfleet.

Katy’s Korner, located at LCOC Center at 19 Brewster Cross Road in Orleans collects and distributes donations of quality clothing and bedding.

The shop is arranged so that clients can select items they need for themselves and family members at no-charge.

Over 1800 bags of clothing were distributed in the past year.

Population(s) Served
Families
Adults

LCOC serves qualified residents in the lower Cape communities of Brewster, Chatham, Eastham, Harwich, Orleans, Provincetown, Truro and Wellfleet.

Financial assistance is available to qualified applicants for payments of essential household services including electricity, heat, rent/mortgage payments, insurance, medical and prescription drug expenses, transportation and other expenses which can break an already stretched budget. This assistance is short-term in nature, designed to help people make ends meet until they can help themselves.

In 2019 we provided $612,000 of emergency financial assistance to over 1,400 households. These funds went to cover the costs of overdue mortgage and rent payments, to pay for utilities that were about to be shut down, to fill oil tanks, meet unexpected medical and prescription costs, or help meet child care costs so working parents can keep on working.

We also provided $16,000 worth of toys for 342 local boys and girls over the holiday season.

Population(s) Served
Adults
Families

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth, Health, Social and economic status

Related Program

Financial Assistance

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Context Notes

# of volunteers is a critically important metric for LCOC. 86 cents of every $ received goes into front line client services. This would not be possible without our dedicated volunteers.

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Population(s) Served

Work status and occupations, Social and economic status, Family relationships, Health

Related Program

Food Pantry

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

From July 1, 2023- June 30, 2024, we served on average 2,111 individuals per month in our food pantries. These numbers include 13,388 adults, 5452 seniors, and 6502 children during this period.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Age groups, Family relationships, Health, Social and economic status

Related Program

Financial Assistance

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

We served 4,500 individuals in 2023 across all our client programs combined.

Number of families served

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The majority of our families live at or below the federal poverty level

Total number of volunteer hours contributed to the organization

This metric is no longer tracked.
Totals By Year
Population(s) Served

Age groups, Family relationships, Health, Social and economic status

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Context Notes

Volunteer hours from 150 active volunteers in FY 2023 were valued at $478,940

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

To enable our clients to hold on to their homes and rentals while pursuing more self sufficient lives.

We provide full wrap around services (food, clothing, financial assistance, a jobs training program, tuition assistance, mentoring,access to SNAP, federal fuel assistance, and affordable healthcare.)

We sponsor 9 food pantries in the towns we serve plus nutritional workshops and monthly food distributions to local Councils on Aging and to Cape Cod Children's Place. Further, we offer our clients access to a free clothing/bedding store. We have more than 400 dedicated volunteers and a fully funded budget that enables LCOC to be the only organization in our region to provide such comprehensive services.
Lower Cape Outreach Council recently successfully completed the vigorous "Points of Light" program that evaluates non profit/volunteer based organizations. Only 1% of all charities in the US have achieved this status.
Also, see above for a specific listing of our full wraparound services.

Annually, we provide assistance to more than 2,500 households housing over 4,500 men, women, children, and seniors. We partnered with Operation Warm (a GuideStar Platinum charity) to distribute NEW coats to our clients. We are very proud that this past winter we distributed our 1,000th NEW winter coat. LCOC is efficiently managed, performing most assistance via our 200 volunteers. Our G & A expenses are managed very tightly, (please refer to our latest financial reports previously submitted.) LCOC is the premier human and social services on the Outer Cape, with solid and broadbased support from our 8 communities, enabling us to effectively administer an annual budget in excess of two-million dollars.
As we continue with our commitment to providing this assistance, we are increasingly determined to provide our clients with the tools they need to move out of chronic emergencies and to build more self sustaining live as part of the Cape Cod community.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome

Financials

Lower Cape Outreach Council, Inc.
Fiscal year: Jan 01 - Dec 31

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990

95.23

Average of 126.25 over 10 years

Months of cash in 2022 info

SOURCE: IRS Form 990

4.7

Average of 5.5 over 10 years

Fringe rate in 2022 info

SOURCE: IRS Form 990

15%

Average of 16% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Lower Cape Outreach Council, Inc.

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Lower Cape Outreach Council, Inc.

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Lower Cape Outreach Council, Inc.

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

This snapshot of Lower Cape Outreach Council, Inc.’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

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Business model indicators

Profitability info 2018 2019 2020 2021 2022
Unrestricted surplus (deficit) before depreciation -$57,867 $123,529 $788,522 $808,869 $19,226
As % of expenses -4.3% 8.7% 42.9% 49.6% 1.1%
Unrestricted surplus (deficit) after depreciation -$62,874 $108,726 $785,989 $801,725 $7,641
As % of expenses -4.6% 7.6% 42.7% 48.9% 0.4%
Revenue composition info
Total revenue (unrestricted & restricted) $1,323,209 $1,427,434 $2,573,616 $2,407,672 $1,926,877
Total revenue, % change over prior year 2.0% 7.9% 80.3% -6.4% -20.0%
Program services revenue 0.0% 0.0% 0.0% 0.0% 0.0%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 1.5% 1.5% 0.7% 0.9% 1.8%
Government grants 6.7% 7.0% 6.7% 5.5% 7.3%
All other grants and contributions 80.8% 82.3% 90.2% 87.5% 85.6%
Other revenue 11.0% 9.2% 2.4% 6.1% 5.3%
Expense composition info
Total expenses before depreciation $1,349,927 $1,416,954 $1,837,254 $1,632,129 $1,744,241
Total expenses, % change over prior year 9.3% 5.0% 29.7% -11.2% 6.9%
Personnel 24.9% 23.9% 18.9% 23.9% 31.9%
Professional fees 0.0% 0.9% 0.5% 0.5% 0.7%
Occupancy 8.0% 6.6% 3.1% 3.7% 3.6%
Interest 0.0% 0.0% 0.0% 0.0% 0.0%
Pass-through 53.2% 55.5% 69.3% 63.0% 53.2%
All other expenses 13.9% 13.1% 8.1% 8.8% 10.6%
Full cost components (estimated) info 2018 2019 2020 2021 2022
Total expenses (after depreciation) $1,354,934 $1,431,757 $1,839,787 $1,639,273 $1,755,826
One month of savings $112,494 $118,080 $153,105 $136,011 $145,353
Debt principal payment $0 $0 $0 $0 $0
Fixed asset additions $0 $0 $0 $44,882 $0
Total full costs (estimated) $1,467,428 $1,549,837 $1,992,892 $1,820,166 $1,901,179

Capital structure indicators

Liquidity info 2018 2019 2020 2021 2022
Months of cash 3.9 3.4 7.4 11.4 4.7
Months of cash and investments 10.6 11.1 13.7 21.4 19.9
Months of estimated liquid unrestricted net assets 10.6 11.1 13.7 21.1 19.9
Balance sheet composition info 2018 2019 2020 2021 2022
Cash $442,584 $405,902 $1,135,136 $1,557,004 $688,365
Investments $749,114 $900,825 $969,762 $1,349,112 $2,208,872
Receivables $0 $7,200 $25,473 $0 $0
Gross land, buildings, equipment (LBE) $99,560 $61,460 $61,460 $106,342 $107,966
Accumulated depreciation (as a % of LBE) 71.6% 73.2% 77.3% 51.4% 61.3%
Liabilities (as a % of assets) 0.6% 1.0% 1.8% 1.8% 1.0%
Unrestricted net assets $1,224,094 $1,332,820 $2,118,809 $2,920,534 $2,928,175
Temporarily restricted net assets $0 N/A N/A N/A N/A
Permanently restricted net assets $0 N/A N/A N/A N/A
Total restricted net assets $0 $0 $0 $0 $4,713
Total net assets $1,224,094 $1,332,820 $2,118,809 $2,920,534 $2,932,888

Key data checks

Key data checks info 2018 2019 2020 2021 2022
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Letter of Determination is not available for this organization
Form 1023/1024 is not available for this organization

CEO

Katie Wibby

Katie Wibby is CEO of the Lower Cape Outreach Council. She recently joined the organization after practicing in Public Interest Law for 10 years. She started her legal career at the Committee for Public Counsil Services, prior to becoming a senior attorney at South Coastal Counties Legal Services Hyannis Office managing the Elder Law Project.

Number of employees

Source: IRS Form 990

Lower Cape Outreach Council, Inc.

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
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Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

Lower Cape Outreach Council, Inc.

Highest paid employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of highest paid employee data for this organization

Lower Cape Outreach Council, Inc.

Board of directors
as of 08/28/2024
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Jim Botsford

Cape Cod 5

Term: 2022 - 2024

Jim Kivlehan

Joe Gorski

Jim Botsford

George Malloy

John Kanaga, Esq.

Laraja and Kanaga, PC

Susan Carlson

Brad Carlson

Carlson Financial

Susan Meisinger

Roger Pearson

Todd Squire

Global Interconnect, Inc.

Scott Kerry

Kerry Insurance

Justin Blair

Monomoy Real Estate

Beth Kline

Organizational demographics

SOURCE: Self-reported; last updated 8/27/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data