PLATINUM2024

Welcome House, Inc.

Where Miracles Happen Everyday

aka Welcome House KC   |   Kansas City, MO   |  www.welcomehousekc.org
GuideStar Charity Check

Welcome House, Inc.

EIN: 43-0984039


Mission

Welcome House is committed to providing a high-quality, moral and open residential program to recovering alcoholics and drug-addicted men facing the difficult transition from treatment, incarceration and homelessness to reintegration to society as productive citizens.

Ruling year info

1975

President & CEO

Mr. Jamie Boyle

Main address

1414 E 27th Street

Kansas City, MO 64108 USA

Show more contact info

EIN

43-0984039

Subject area info

Health care access

Addiction services

Transitional living

Temporary accomodations

Population served info

Adults

Men and boys

Families

Homeless people

Substance abusers

NTEE code info

Alcohol, Drug and Substance Abuse, Dependency Prevention and Treatment (F20)

Low-Cost Temporary Housing (includes Youth Hostels) (L40)

Half-Way House (Short-Term Residential Care) (P72)

What we aim to solve

SOURCE: Self-reported by organization

Welcome House serves adult male alcoholics and addicts, the vast majority of whom are from the Kansas City metropolitan and surrounding areas. The typical resident served by Welcome House has no money or job when he arrives, no support system, often does not have a driver's license, state identification, or a Social Security card, frequently is not employed, and does not have a verifiable employment history. A significant number are also dealing with poverty, homelessness, legal consequences, and marital or family issues. All of the men are struggling with active addiction in the "late stages" of the disease. Over the past few years, we have seen a greater than a 50% increase in men who are struggling solely with drug addiction. The sole focus of the Welcome House programs is to educate, rehabilitate, and reintegrate these men, enabling them to return to society as productive citizens free from drug and alcohol use.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Sober Living Recovery Program - Core Recovery Program

This ~6- to 12-month phased program offers housing, activities and supports specific to early Substance Use Disorder (SUD) recovery. Each program applicant must pass a ~30-day probationary period focused on clinical assessment, stabilization and willingness before full enrollment. In the ~60-day first phase, Recovery Support Specialists create individualized service plans, make referrals, and help participants set recovery goals. Residents must maintain sobriety, complete daily chores, meet curfew, attend recovery meetings, maintain employment and pay a program fee. Focus is on life skills and learning recovery basics. Phases 2 and 3 continue and build upon Phase 1 as the participant works toward his recovery goals and develops a discharge plan to guide recovery in the community. A one-time extension of up to three months is available, but no one may remain in the program beyond 12 months.

Population(s) Served
Adults
Men and boys

This ancillary program component of the Sober Living Recovery Program assists residents in finding work while enabling them to contribute a required weekly program fee. This work requirement is about much more than a financial contribution, however. Work provides daily structure and restores a sense of agency, responsibility, productivity, and dignity. Men also gain new vocational skills and build a work history, critical to sustaining long-term recovery and independence outside the Welcome House program. Workshops and classes help them build both vocational and soft workplace skills, write resumes, and conduct job searches. Welcome House has developed a network of employers willing to provide permanent or temporary employment to its residents. For those men who arrive without employment or who are not yet ready to enter the community work environment, Welcome House offers an emergency aid employment option called “Jumpstart.” Participants work up to 20 hours/week for Welcome House during the first two weeks of their residency, earning program fee credit while actively seeking outside employment with the assistance of staff. More than 300 residents participate in Jumpstart annually.

Population(s) Served
Men and boys
Adults

This ancillary program component offers residents the chance for additional personal and professional development to improve the tools and resources necessary for long-term recovery. Workshops and classes cover topics such as personal finance/financial literacy; interpersonal skills; meal planning and grocery shopping on a budget; and more.

Population(s) Served
Men and boys
Adults

This ancillary program component is a peer support program that connects current residents with trained volunteers who are living in long-term recovery.

Population(s) Served
Men and boys
Adults

The Welcome House Alumni Fellowship program provides opportunities for continued involvement, including Alumni Night every Wednesday where former residents gather at Welcome House for dinner and the evening recovery meeting.

The ability to contribute to and enjoy one’s community is key to recovery and well-being, and Alumni Fellowship offers this peer support to any graduate of Welcome House in good standing.

Alumni are also encouraged to join in other Welcome House events such as the Alumni BBQ, Welcome House Night at The K, the Annual Welcome House Breakfast and Swing Fore Recovery Golf Classic.

Population(s) Served
Men and boys
Adults

This new program provides additional services to Welcome House graduates and other qualifying former residents.

Population(s) Served
Men and boys
Adults

Another new initiative, the Family Support Program offers professionally facilitated support groups to family members of Welcome House residents.

Population(s) Served
Families
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Men and boys, Adults

Related Program

Sober Living Recovery Program - Core Recovery Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Number of clients served encompasses all residents admitted to the program during that calendar year, no matter how long their actual stay or program level reached.

Program Graduation Rate

This metric is no longer tracked.
Totals By Year
Population(s) Served

Men and boys, Adults

Related Program

Sober Living Recovery Program - Core Recovery Program

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Program graduation rate is the percentage of post-probationary residents who meet/complete all program requirements within 12 months. Nat'l expected average is 15-25%

Number of referrals to resources offered

This metric is no longer tracked.
Totals By Year
Population(s) Served

Men and boys, Adults

Related Program

Sober Living Recovery Program - Core Recovery Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The number of referrals to outside agencies/organizations/services for co-occurring issues and social service needs. COVID-19 pandemic affected the 2020 referrals due to city mandated shutdown.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Welcome House offers holistic, residential peer and professional support to adult men recovering from substance use disorder. Success is defined by participants’ graduation from the organization's core program, the Sober Living Recovery Program. During each resident’s journey through this 6- to 12-month program, multiple measures track progress toward graduation and the myriad individual accomplishments this entails for each man. The ultimate goal and definition of long-term success is for every resident to achieve sustained sobriety, a healthy and productive lifestyle, and community reintegration. 

In the next 3 to 5 years, Welcome House will expand its capacity to serve men who are without the resources to access private, for-profit substance use disorder recovery services, helping to close the local gap that exists between the community's need and the availability of effective, affordable services.

The next few years will also see Welcome House continuing to employ evidence-based strategies to achieve improvements in its measurable outcomes, while maintaining its specialized focus on the unique needs of adult men with substance use disorder.

Finally, because undiagnosed and un-addressed co-occurring conditions frequently complicate substance use treatment and recovery, Welcome House will continue strengthening its holistic approach and expanding its network of collaborating organizations that support its residents into long-term recovery.

Expand capacity
According to a University of Kansas study, "Toward a More Responsive Substance Use Disorder Continuum of Care: Kansas City Metropolitan Area 2018 Needs Assessment," the shortage of long-term recovery beds in the greater Kansas City area is acute and demand for services far exceeds current capacity. This is particularly true for uninsured and low-income people. When individuals are ready to move from medical detoxification or hospital inpatient settings into residential care settings, there is often nowhere for them to go and they are highly vulnerable to relapse. To help close this gap, accommodate demand, support its expanding recovery and rehabilitative program, and better serve clients, Welcome House constructed a new $14.2M facility, hosting 106 beds plus unlimited possibilities for services within each of the multi-purpose rooms and offices.

Evidence-based strategies
In 2017, Welcome House restructured the Core Recovery Program to better reflect evidence-based strategies, resulting in a significantly improved graduation rate after its first full year (36% versus the previous models 15%). Robust professional development will help staff stay abreast of the latest promising research, tools, and techniques within the substance use treatment care continuum, including a Medication-Assisted Therapy pilot in 2020. The new Community CareLink electronic case management system has facilitated data capture and analysis for further targeted improvements in individual case management and overall program operations.

Holistic approach
With a comprehensive bio-psycho-social clinical assessment tool providing an important basis for developing individualized recovery plans, Welcome House already works to identify and address each residents needs, barriers, and risks. Staff continue to grow an extensive network of referral partners, expanding the resources available to meet a range of resident needs. The Rehabilitative Jobs Program assists men transitioning from homelessness, joblessness, or incarceration by helping them establish a solid work history, attain new skills, and set career or educational goals. Finally, Welcome House continues developing a network of peer mentors, program alumni and other volunteers who help residents make connections to the wider local recovery community, which offers the ongoing support so crucial to long-term recovery.

Implementing the evidence-based practice of peer-to-peer modeling, all professional counseling staff are living in long-term recovery. Because they have experienced addiction and recovery firsthand, Welcome House staff and leadership understand that behind every addiction is an individual story and a set of unique needs. This experience and a desire to help others have led each to pursue and achieve the appropriate education, licensure, and/or certification for their role in the substance use and recovery care continuum.

Welcome Houses professional staff also know that to build a strong foundation for their client's sustained recovery, they must address the complex physical, psychological, social, vocational, and legal issues so often accompanying substance use disorder. A 2006 report by the Institute of Medicine (IOM), "Crossing the Quality Chasm: Adaptation to Mental Health and Addictive Disorders," highlights both the challenges and the opportunities in providing care for people coping with addiction as well as co-occurring mental and physical health issues.

The co-occurrence of mental, substance use, and general health problems and illnesses has important implications for the recovery of individuals with these illnesses. All of these conditions need to be detected and treated; however, this often does not happen, and even when it does, providers dealing with one condition often fail to detect and treat the co-occurring illness and to collaborate in the coordinated care of these patients. The IOM concludes that to overcome these obstacles, the committee recommends that individual treatment providers create clinically effective linkages among mental health, substance-use, and general health care and other human service agencies caring for these patients.

Welcome House's program offers clinical support and connections to other community services to coordinate care for men suffering from co-occurring conditions. The program director, who is a Licensed Master Social Worker, provides an additional layer of clinical oversight, coordinates services across systems, and promotes high-quality care. Welcome House's team of certified peer/recovery support specialists use data from initial clinical assessments to create individualized treatment plans that address not only substance use but mental and physical health. To support long-term wellness and facilitate residents' understanding of their own psychological and social well-being, the team uses the evidence-based PHQ-9 Patient Depression Questionnaire at regular intervals to guide treatment and monitor progress toward mental and behavioral health outcomes.

Welcome House continues to work with key partner organization First Call, to provide ongoing recovery advocate services, educational classes, and workshops such as Relapse Prevention, How To Cope, and Caring For Kids, as well as continued support and development of the Community CareLink case management system. Welcome House also continues to

On July 29th, 2023, the new Welcome House Recovery Center opened its doors to 77 current residents. Within two weeks, all 106 beds would be full.

Welcome House focuses on improving program quality and outcomes, adding services, and developing its professional staffing level, building upon the success it has realized since 2017. The implementation of the new Core Recovery Program is more fully aligned with best practices in substance use disorder treatment and recovery. These enhancements promoted coordinated, individualized care and led to a significant increase in capacity and graduation rates. Now serving approximately 650 individuals annually, an average of 15 men a month complete the 30-day assessment and probationary period. Once accepted into the Core Recovery Program, they receive individualized support focusing on personal accountability and responsibility, access to comprehensive screenings and rehabilitative services, and life and recovery skills training. That program revision effort incorporated a review of data and staff experience showing that offering residents an unlimited time to complete the recovery program was not resulting in desired outcomes. The new program model focuses more on responsibility and accountability, including skin in the game, via a required contribution to room and board. The Rehabilitative Jobs program and Jumpstart provide the means to contribute while getting new residents involved and contributing immediately. Evidence shows that having a job and learning new skills rebuilds confidence, provides needed structure for those in recovery, and builds social connections that are also vital to successful recovery. None of these requirements are without the holistic support that helps make those steps possible for men in recovery. Other 2017 program enhancements included: three-tiered clinical assessments, the addition of certified peer/recovery support specialists, coordinated case management, and more effective data tracking through First Calls Community Care Link (CCL). CCL is a screening/assessment tool, referral and case management software, and customized outcomes tracking system.

Analysis of program data since 2017 has begun revealing the efficacy of these changes, including what services should be added, and which leverage points are most likely to lead to further improvements -- both for individual residents and overall program outcomes. The Thrive Aftercare and the Family Support programs have resulted from these efforts. Both fill in gaps that existed in Welcome House's vision of holistic recovery support. These, along with a successful campaign to build a new facility and increased funding to support additional staff, promise a bright future for Welcome House and the men it serves.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals, Through after-care programming designed to support the needs of men in their recovery journey.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection

Financials

Welcome House, Inc.
Fiscal year: Jan 01 - Dec 31

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990

77.46

Average of 31.47 over 10 years

Months of cash in 2022 info

SOURCE: IRS Form 990

20.1

Average of 9.6 over 10 years

Fringe rate in 2022 info

SOURCE: IRS Form 990

16%

Average of 13% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Welcome House, Inc.

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Welcome House, Inc.

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Welcome House, Inc.

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

This snapshot of Welcome House, Inc.’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

Business model indicators

Profitability info 2018 2019 2020 2021 2022
Unrestricted surplus (deficit) before depreciation $68,556 -$120,137 $476,964 $2,220,742 $1,479,162
As % of expenses 6.4% -9.3% 34.8% 140.0% 86.9%
Unrestricted surplus (deficit) after depreciation $13,978 -$179,917 $422,068 $2,176,978 $1,447,781
As % of expenses 1.2% -13.3% 29.6% 133.5% 83.5%
Revenue composition info
Total revenue (unrestricted & restricted) $1,102,848 $1,398,214 $3,910,855 $2,777,940 $6,969,189
Total revenue, % change over prior year -5.6% 26.8% 179.7% -29.0% 150.9%
Program services revenue 57.8% 49.1% 11.0% 20.1% 9.2%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.1% 0.1% 0.0% 0.2% 0.2%
Government grants 0.0% 0.0% 7.7% 0.0% 4.3%
All other grants and contributions 39.4% 48.5% 81.2% 78.2% 85.8%
Other revenue 2.8% 2.4% 0.1% 1.6% 0.4%
Expense composition info
Total expenses before depreciation $1,067,348 $1,289,860 $1,371,609 $1,586,340 $1,701,520
Total expenses, % change over prior year 7.9% 20.8% 6.3% 15.7% 7.3%
Personnel 42.8% 43.7% 49.1% 49.5% 53.5%
Professional fees 6.2% 6.8% 10.4% 9.6% 4.8%
Occupancy 2.3% 1.9% 11.3% 10.1% 5.6%
Interest 0.0% 0.0% 0.0% 0.0% 0.0%
Pass-through 5.4% 5.7% 4.5% 3.5% 3.1%
All other expenses 43.3% 41.9% 24.7% 27.3% 33.1%
Full cost components (estimated) info 2018 2019 2020 2021 2022
Total expenses (after depreciation) $1,121,926 $1,349,640 $1,426,505 $1,630,104 $1,732,901
One month of savings $88,946 $107,488 $114,301 $132,195 $141,793
Debt principal payment $0 $0 $0 $346,409 $0
Fixed asset additions $0 $0 $355,518 $0 $3,866,043
Total full costs (estimated) $1,210,872 $1,457,128 $1,896,324 $2,108,708 $5,740,737

Capital structure indicators

Liquidity info 2018 2019 2020 2021 2022
Months of cash 6.1 4.7 6.2 21.6 20.1
Months of cash and investments 6.1 4.7 6.2 21.6 20.1
Months of estimated liquid unrestricted net assets 5.7 3.4 7.3 20.9 2.7
Balance sheet composition info 2018 2019 2020 2021 2022
Cash $543,254 $510,471 $705,493 $2,854,809 $2,845,272
Investments $0 $0 $0 $0 $0
Receivables $50,100 $167,575 $2,484,064 $886,673 $2,254,581
Gross land, buildings, equipment (LBE) $1,141,029 $1,164,670 $1,483,185 $1,427,531 $5,293,574
Accumulated depreciation (as a % of LBE) 51.7% 55.7% 45.0% 49.8% 14.0%
Liabilities (as a % of assets) 4.3% 4.6% 9.7% 1.0% 0.4%
Unrestricted net assets $1,062,142 $882,225 $1,304,293 $3,481,271 $4,929,052
Temporarily restricted net assets $48,101 N/A N/A N/A N/A
Permanently restricted net assets $0 N/A N/A N/A N/A
Total restricted net assets $48,101 $276,592 $2,346,108 $967,430 $4,755,727
Total net assets $1,110,243 $1,158,817 $3,650,401 $4,448,701 $9,684,779

Key data checks

Key data checks info 2018 2019 2020 2021 2022
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Form 1023/1024 is not available for this organization

President & CEO

Mr. Jamie Boyle

A former resident of the Welcome House, Jamie Boyle joined the Welcome House leadership team in February 2014 as the Resident Relations Manager. Along with the experience of his own personal recovery, he brings significant professional experience and a proven track record in the areas of healthcare, healthcare information technology and health services, sales and sales leadership, operations and management. He holds a Bachelor of Arts degree in Psychology from the University of Kansas and a Master of Business Administration, with an emphasis in Health Services Administration, from the University of Missouri in Kansas City. Jamie has extensive experience working in the hospital setting and has held leadership positions with nationally recognized managed care, healthcare consulting and healthcare information technology corporations.

Number of employees

Source: IRS Form 990

Welcome House, Inc.

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

Welcome House, Inc.

Board of directors
as of 01/20/2024
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Mr. John Wendorff

Personal Marketing Co.

Term: 2022 - 2024

Jamie Boyle

Welcome House, Inc

Keith Faison

First Call

Ryan Shriver

Johnston Fiss Insurance

Max Curnow

Randy Curnow Chevrolet Buick GMC

Cati Wolfe

University Health

John Wendorff

The Personal Marketing Company

David Kissick

Kissick Construction

Ed Walsworth

Retired

Brian Johnson

CORE Cashless, LLC

Sara Jackson

Heartland RADAC

Jonathan Specht

Cumulus

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/18/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person with a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

Equity strategies

Last updated: 06/22/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.
There are no contractors recorded for this organization.

Professional fundraisers

Fiscal year ending

SOURCE: IRS Form 990 Schedule G

Solicitation activities
Gross receipts from fundraising
Retained by organization
Paid to fundraiser