Sostento Inc

To uplift, nourish and sustain.

aka Sostento   |   Montclair, NJ   |
GuideStar Charity Check

Sostento Inc

EIN: 84-3739888


Our mission is to help frontline health workers save lives.

Ruling year info


Founder and CEO

Joseph Agoada

Main address

9 Portland Pl Unit 1

Montclair, NJ 07042 USA

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Subject area info



Disasters and emergency management

Community and economic development

Population served info

Children and youth


Ethnic and racial groups

Economically disadvantaged people

At-risk youth

Show more populations served

NTEE code info

Management & Technical Assistance (S02)

IRS subsection

501(c)(3) Public Charity

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Tax forms

Show Forms 990



Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Patients in low-income communities often have the greatest health care needs. When the health workers who serve them lack proper resources, it results in negative health outcomes which creates a cycle of increasing burden on providers and patients. Sostento interventions break this negative cycle with uplifting impact.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Project Finish Line

Project Finish Line is a national initiative to mobilize funding, educational resources and digital tools and services to 100 free and charitable clinics in underserved neighborhoods, across 15 states. The goal is to ensure equitable access to the COVID-19 vaccine and boosters and to provide underserved communities with tools and resources to help fight disinformation and the spread of COVID-19. Of note, at the end of 2021, the program received a $7.2 million grant from the U.S. Department of Health and Human Services (HHS), Health and Services Administration (HRSA) to expand workforce outreach in service of vaccine distribution and access.

Population(s) Served

HelplineSOS is a nonprofit technology platform that assists clinics to rapidly respond to callers needing non-emergency help and information related to COVID-19.

How it works is that people calling into a busy clinic about coronavirus get forwarded to the HelplineSOS automated system which prompts the caller to use their keypad to answer questions related to age, symptoms and if they have underlying health conditions. Answers are populated into a spreadsheet in real time for clinic staff and trained volunteers to make callbacks and provide information, reassurance and routing to services.

Population(s) Served

The Sostento team was given a choice at the beginning of its $7.2 million HRSA program - use the government’s Survey Monkey tool or build our own data collection tool and submit weekly updates directly to HRSA.

Over a two-month period, a team from Sostento built a clinic-friendly data collection tool from scratch and created a prototype data dashboard that allowed for daily checks on the uptake of the data collection tool and then the overall performance of the clinic in COVID services. The prototype data dashboard became a powerful tool in tracking clinic activities and communicating to HRSA and other partners the data collection, network training and management capabilities that Sostento uniquely offers.

Population(s) Served

In 2020, Sostento partnered with Uber Health and the Local Initiatives Support Corp (LISC) to provide free Uber rides for patients to receive their COVID-19 vaccines and boosters. Since its inception, the service has provided more than 10,000 free rides to individuals living in marginalized communities nationwide.

In 2023 and 2024, Sostento aims to grow this program, expanding the number of communities the program serves and expanding the ride service to include a greater variety of trips serving patient health.

Population(s) Served

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of Free and Charitable Clinics served.

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success


Context Notes

We are seeking to expand the network of clinics we serve so that we can scale our impact.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Sostento aims to reduce health inequities and tackle social determinants of health in marginalized communities nationwide.

Sostento designs and deploys tools, services, and resources that allow frontline healthcare workers to save more lives. Sosteno does this through the support of the charitable and nonprofit health care providers in its collaborative network. Through evaluation and data collection, Sostento identifies unique solutions that work in one place, and look to adapt and spread them throughout the communities it serves.

Sostento touts a diverse team of doers that include designers, technologists, public health experts, communications professionals and more, all working towards the goal of increasing health equity for low-income populations across the country.

Since its inception, Sostento has grown its clinic network of 100 free and charitable clinics across16 states, provided more than 10,000 free health appointment rides for patients in low-income communities, and developed a state-of-the-art data collection dashboard to allow for real-time evaluation of patients' demographics and success markers.

In the coming years, Sostento aims to grow its clinic network nationwide, expanding the number of clinics and patients served. In addition, Sostento aims to address social determinants of health further, breaking down barriers--like transportation--that prevent individuals in marginalized communities from accessing equitable, high-quality healthcare.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to find the ongoing funding to support feedback collection


Sostento Inc
Fiscal year: Jan 01 - Dec 31
Financial documents
2022 A-133 Single Audit
done  Yes, financials were audited by an independent accountant. info

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990


Average of 2.85 over 3 years

Months of cash in 2022 info

SOURCE: IRS Form 990


Average of 2.1 over 3 years

Fringe rate in 2022 info

SOURCE: IRS Form 990


Average of 8% over 3 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Sostento Inc

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Sostento Inc

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Sostento Inc

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

This snapshot of Sostento Inc’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

Business model indicators

Profitability info 2020 2021 2022
Unrestricted surplus (deficit) before depreciation -$53,177 $228,827 -$28,174
As % of expenses -10.7% 17.8% -0.4%
Unrestricted surplus (deficit) after depreciation -$53,177 $228,827 -$28,174
As % of expenses -10.7% 17.8% -0.4%
Revenue composition info
Total revenue (unrestricted & restricted) $514,305 $1,623,900 $7,428,893
Total revenue, % change over prior year 0.0% 215.7% 357.5%
Program services revenue 5.2% 4.2% 1.0%
Membership dues 0.0% 0.0% 0.0%
Investment income 0.0% 0.0% 0.0%
Government grants 24.3% 8.2% 83.0%
All other grants and contributions 70.5% 87.6% 16.0%
Other revenue 0.0% 0.0% 0.0%
Expense composition info
Total expenses before depreciation $498,015 $1,282,903 $6,613,973
Total expenses, % change over prior year 0.0% 157.6% 415.5%
Personnel 26.6% 37.0% 22.9%
Professional fees 69.9% 46.0% 12.5%
Occupancy 0.0% 1.0% 0.3%
Interest 0.0% 0.0% 0.0%
Pass-through 0.0% 12.4% 62.6%
All other expenses 3.5% 3.6% 1.8%
Full cost components (estimated) info 2020 2021 2022
Total expenses (after depreciation) $498,015 $1,282,903 $6,613,973
One month of savings $41,501 $106,909 $551,164
Debt principal payment $0 $0 $0
Fixed asset additions $0 $0 $0
Total full costs (estimated) $539,516 $1,389,812 $7,165,137

Capital structure indicators

Liquidity info 2020 2021 2022
Months of cash 2.1 3.2 1.1
Months of cash and investments 2.1 3.2 1.1
Months of estimated liquid unrestricted net assets -1.3 1.6 0.3
Balance sheet composition info 2020 2021 2022
Cash $86,014 $340,065 $620,456
Investments $0 $0 $0
Receivables $7,500 $183,430 $665,680
Gross land, buildings, equipment (LBE) $0 $0 $0
Accumulated depreciation (as a % of LBE) 0.0% 0.0% 0.0%
Liabilities (as a % of assets) 82.6% 32.6% 9.2%
Unrestricted net assets -$53,177 $175,650 $147,476
Temporarily restricted net assets N/A N/A N/A
Permanently restricted net assets N/A N/A N/A
Total restricted net assets $69,467 $178,342 $1,021,436
Total net assets $16,290 $353,992 $1,168,912

Key data checks

Key data checks info 2020 2021 2022
Material data errors No No No


The people, governance practices, and partners that make the organization tick.

Form 1023/1024 is not available for this organization

Founder and CEO

Joseph Agoada

Number of employees

Source: IRS Form 990

Sostento Inc

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

Sostento Inc

Highest paid employees

SOURCE: IRS Form 990

Show data for fiscal year
Compensation data
Download up to 5 most recent years of highest paid employee data for this organization

Sostento Inc

Board of directors
as of 10/20/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Joseph Agoada

Jenny Liang

Dr. David A. Bray

Tina Ramirez

Dr. John B. Niwagaba

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 5/31/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


No data

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation


Equity strategies

Last updated: 10/20/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.


Fiscal year ending
There are no fundraisers recorded for this organization.