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Memorial Assistance Ministries

We believe that stable families and supportive communities are at the heart of making Houston a great place to work, play and grow. That’s why MAM offers a range of programs focused on building stable families, a dynamic workforce, and vibrant communities... together!.

aka MAM   |   Houston, TX   |  www.mamhouston.org
GuideStar Charity Check

Memorial Assistance Ministries

EIN: 76-0044172


Mission

MAM’s mission is to build stable families, a dynamic workforce, and vibrant communities... together! We envision a Houston of boundless opportunities, filled with hope, stability, and belonging.

Ruling year info

1983

President and CEO

Ms. Sonja Gee

Main address

1625 Blalock Road

Houston, TX 77080 USA

Show more contact info

EIN

76-0044172

Subject area info

Adult education

Employment

Financial counseling

Basic and emergency aid

Family counseling

Show more subject areas

Population served info

Adults

Non-adult children

Economically disadvantaged people

At-risk youth

NTEE code info

Family Services (P40)

Adult, Continuing Education (B60)

Employment Procurement Assistance and Job Training (J20)

What we aim to solve

SOURCE: Self-reported by organization

MAM’s mission is to build stable families, a dynamic workforce and vibrant communities… together! Families become stable through financial assistance and empowerment, personal resource development and disaster assistance. Employment, literacy and immigration legal services builds a stronger workforce. Through this programming depth and breadth, MAM builds healthy and vibrant communities where neighbors and families live together with a sense of hope, belonging and quality of life. MAM’s professional and educational programs are available to everyone in the Houston community. Financial assistance is provided to residents in a 17-zip code service area in northwest Houston.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Helping families become stable

Helping families become stable through financial assistance and empowerment, resource development, and disaster assistance. Assisting families with rent, utilities, transportation, and clothing bridges the gap during times of need. Helping a family apply for SNAP or TANF lessens the stress of feeding their family. Combining these support systems with financial education programs empowers families to balance their budget and pay bills on time.

Population(s) Served
Adults
Families
Economically disadvantaged people

Building a dynamic workforce through Employment, Literacy, and Immigration Legal Services. We know people who speak English and have basic literacy skills are more likely to be steadily employed. MAM provides vocational training, job coaching, job placement, and other employment services to help people gain the skills and resources needed to earn a living-wage. Immigration attorneys assist individuals in applying for permanent legal residence, citizenship, or work authorization.

Population(s) Served
Adults
At-risk youth
Economically disadvantaged people
Immigrants
Unemployed people

Living in vibrant communities ensures access to good physical healthcare, such as application assistance for Medicaid, CHIP, and the Harris Health Gold Card. MAM’s mental health counselors provide free mental healthcare; and medical, optical, and prescription assistance is provided with local partners.

Population(s) Served
Adults
Families
Economically disadvantaged people

Where we work

Awards

Affiliations & memberships

United Way of the Texas Gulf Coast 2013

Houston/Harris County Coalition for the Homeless 2013

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Goal 1: Grow, expand, scale or increase access to the existing programs and services
Increase Service Capacity in the eastern portion of MAM’s service area where resources and assistance for residents of marginalized communities is scarce, reducing barriers to accessing services. (196/200)

Goal 2: Grow, expand, scale or increase access to the existing programs and services.
Increase the Number of Clients in Bundled Services and enroll them in a range of programs and services to best meet the complex challenges they are experiencing on their path to financial stability. (199/200)

Goal 3: Invest in the capacity of our organization.
Enhance Brand Development to maintain a heightened awareness of MAM’s good work within the community.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, Not able to reach transient clients

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2021 info

SOURCE: IRS Form 990

83.19

Average of 46.26 over 10 years

Months of cash in 2021 info

SOURCE: IRS Form 990

4.8

Average of 7.7 over 10 years

Fringe rate in 2021 info

SOURCE: IRS Form 990

26%

Average of 21% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Memorial Assistance Ministries

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Memorial Assistance Ministries

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Memorial Assistance Ministries

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

This snapshot of Memorial Assistance Ministries’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

Business model indicators

Profitability info 2017 2018 2019 2020 2021
Unrestricted surplus (deficit) before depreciation $917,266 $936,404 -$442,321 $93,906 $605,054
As % of expenses 15.5% 14.9% -6.6% 0.9% 7.1%
Unrestricted surplus (deficit) after depreciation $685,697 $713,123 -$668,826 -$153,057 $330,621
As % of expenses 11.2% 11.0% -9.7% -1.5% 3.8%
Revenue composition info
Total revenue (unrestricted & restricted) $9,501,980 $5,306,802 $6,130,341 $11,027,335 $8,704,582
Total revenue, % change over prior year 108.8% -44.2% 15.5% 79.9% -21.1%
Program services revenue 0.8% 1.3% 1.5% 0.5% 0.6%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.3% 0.6% 0.6% 0.2% 0.3%
Government grants 2.2% 2.0% 0.6% 0.4% 11.3%
All other grants and contributions 96.1% 96.1% 96.6% 99.1% 86.7%
Other revenue 0.7% 0.0% 0.7% -0.3% 1.0%
Expense composition info
Total expenses before depreciation $5,903,928 $6,278,699 $6,681,687 $10,170,570 $8,525,764
Total expenses, % change over prior year 47.0% 6.3% 6.4% 52.2% -16.2%
Personnel 46.2% 49.8% 57.4% 40.0% 52.6%
Professional fees 2.2% 2.9% 3.9% 2.0% 3.1%
Occupancy 2.4% 2.9% 3.1% 1.9% 1.0%
Interest 0.0% 0.0% 0.0% 0.0% 0.0%
Pass-through 44.0% 39.3% 28.9% 51.9% 35.1%
All other expenses 5.2% 5.2% 6.7% 4.1% 8.2%
Full cost components (estimated) info 2017 2018 2019 2020 2021
Total expenses (after depreciation) $6,135,497 $6,501,980 $6,908,192 $10,417,533 $8,800,197
One month of savings $491,994 $523,225 $556,807 $847,548 $710,480
Debt principal payment $0 $0 $0 $0 $0
Fixed asset additions $0 $0 $0 $0 $910,142
Total full costs (estimated) $6,627,491 $7,025,205 $7,464,999 $11,265,081 $10,420,819

Capital structure indicators

Liquidity info 2017 2018 2019 2020 2021
Months of cash 9.0 9.4 6.8 6.4 4.8
Months of cash and investments 11.2 11.3 8.9 7.9 6.8
Months of estimated liquid unrestricted net assets 9.1 10.3 8.7 5.7 6.3
Balance sheet composition info 2017 2018 2019 2020 2021
Cash $4,434,068 $4,892,628 $3,762,111 $5,431,843 $3,439,019
Investments $1,067,088 $994,952 $1,183,453 $1,288,178 $1,412,550
Receivables $2,098,796 $609,458 $1,136,462 $784,308 $1,223,802
Gross land, buildings, equipment (LBE) $7,667,954 $7,725,059 $7,783,414 $7,937,858 $8,848,001
Accumulated depreciation (as a % of LBE) 23.8% 26.5% 29.2% 31.8% 31.6%
Liabilities (as a % of assets) 0.8% 1.2% 1.5% 6.0% 0.5%
Unrestricted net assets $10,328,322 $11,041,445 $10,372,619 $10,219,562 $10,550,183
Temporarily restricted net assets $3,428,462 $1,443,016 N/A N/A N/A
Permanently restricted net assets $0 $0 N/A N/A N/A
Total restricted net assets $3,428,462 $1,443,016 $1,479,946 $2,377,751 $2,012,058
Total net assets $13,756,784 $12,484,461 $11,852,565 $12,597,313 $12,562,241

Key data checks

Key data checks info 2017 2018 2019 2020 2021
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Form 1023/1024 is not available for this organization

President and CEO

Ms. Sonja Gee

Number of employees

Source: IRS Form 990

Memorial Assistance Ministries

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

Memorial Assistance Ministries

Highest paid employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of highest paid employee data for this organization

Memorial Assistance Ministries

Board of directors
as of 06/22/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Mr. Bill Mearse

Bill Mearse

Accenture, Retired

David Nockolds

Deloitte Tax

Rod Keyworth

ExxonMobil, Retired

Kurt Guenther

ExxonMobil, Retired

Art Smith

John S. Herold, Inc., Retired

Alberto Garza

Forney Construction

Greg Nelson

MetroNational

Kelley Sommer

Keller-Williams

Robin Tooms

Members Choice Credit Union

Randy Velarde

The Plaza Group

Phillip Hawk

Team, Inc., Retired

Mariloli Odum

Community Volunteer

Brian Payne

Swagelok Houston, Retired

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/24/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Multi-Racial/Multi-Ethnic (2+ races/ethnicities)
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 03/11/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.

Contractors

Fiscal year ending

Professional fundraisers

Fiscal year ending

SOURCE: IRS Form 990 Schedule G

Solicitation activities
Gross receipts from fundraising
Retained by organization
Paid to fundraiser