United Way of Wilkes County, Inc.
EIN: 56-0942846
Programs and results
Reports and documents
Download annual reportsWhat we aim to solve
We are implementing a new focus this year on promoting self-sufficiency and reducing poverty in our community.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Crisis and Basic Needs
Meet critical needs of food, shelter and safety
Identify problems and connect resources
Promote self-sufficiency
Education Advancement
Help at-risk children succeed
Promote high school graduation
Assist with education and skills for job readiness
Health Improvement
Promote healthy lifestyles
Ensure access to physical and mental health care
Advance efforts to break cycles of addiction
Where we work
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Number of clients served
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
We plan to offer budgeting classes and programs that work with individuals to increase their education so they can get a better paying job. We will be offering 4-$1000.00 scholarships, one to a high school senior and 3 to the local community college for adults who wish to return to school for a CTE certificate or diploma.
What are the organization's key strategies for making this happen?
Continue to monitor the progress of our programs, reach out to volunteers and be an actively involved in our community to understand the needs and do our best to meet them.
What are the organization's capabilities for doing this?
Continue to fundraise and be actively involved in our community.
What have they accomplished so far and what's next?
We still strive to meet as many needs as we can through our partner agencies, but the need is still great. We need to continue to campaign for as much as we can possibly raise.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
We serve people in need of some type of assistance that fits within our programs.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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What significant change resulted from feedback?
Started an after school program in a neighborhood that is predominately Hispanic.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2021 info
27.80
Months of cash in 2021 info
9.7
Fringe rate in 2021 info
20%
Funding sources info
Assets & liabilities info
United Way of Wilkes County, Inc.
Revenue & expensesFiscal Year: Nov 01 - Oct 31
SOURCE: IRS Form 990
United Way of Wilkes County, Inc.
Balance sheetFiscal Year: Nov 01 - Oct 31
SOURCE: IRS Form 990
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Nov 01 - Oct 31
SOURCE: IRS Form 990
This snapshot of United Way of Wilkes County, Inc.’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
Created in partnership with
Business model indicators
Profitability info | 2016 | 2017 | 2018 | 2020 | 2021 |
---|---|---|---|---|---|
Unrestricted surplus (deficit) before depreciation | $51,275 | -$76,555 | $324,116 | $3,528 | -$13,003 |
As % of expenses | 10.1% | -13.3% | 275.6% | 0.9% | -3.2% |
Unrestricted surplus (deficit) after depreciation | $43,919 | -$82,756 | $318,949 | -$2,783 | -$19,847 |
As % of expenses | 8.5% | -14.2% | 259.8% | -0.7% | -4.8% |
Revenue composition info | |||||
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Total revenue (unrestricted & restricted) | $520,322 | $487,307 | $119,710 | $436,979 | $400,167 |
Total revenue, % change over prior year | -5.2% | -6.3% | -75.4% | 0.0% | -8.4% |
Program services revenue | 3.7% | 3.7% | 14.0% | 3.3% | 5.1% |
Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Investment income | 0.7% | 1.1% | 5.0% | 1.6% | 0.9% |
Government grants | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
All other grants and contributions | 95.6% | 95.2% | 81.0% | 95.0% | 94.0% |
Other revenue | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Expense composition info | |||||
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Total expenses before depreciation | $509,209 | $574,752 | $117,608 | $409,606 | $408,951 |
Total expenses, % change over prior year | -9.5% | 12.9% | -79.5% | 0.0% | -0.2% |
Personnel | 23.8% | 21.6% | 53.8% | 19.0% | 18.6% |
Professional fees | 1.4% | 1.3% | 4.4% | 1.4% | 1.7% |
Occupancy | 1.6% | 1.4% | 9.7% | 2.0% | 2.4% |
Interest | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Pass-through | 64.6% | 68.2% | 3.4% | 68.5% | 67.3% |
All other expenses | 8.6% | 7.6% | 28.7% | 9.1% | 10.0% |
Full cost components (estimated) info | 2016 | 2017 | 2018 | 2020 | 2021 |
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Total expenses (after depreciation) | $516,565 | $580,953 | $122,775 | $415,917 | $415,795 |
One month of savings | $42,434 | $47,896 | $9,801 | $34,134 | $34,079 |
Debt principal payment | $0 | $0 | $0 | $0 | $0 |
Fixed asset additions | $23,725 | $0 | $0 | $0 | $0 |
Total full costs (estimated) | $582,724 | $628,849 | $132,576 | $450,051 | $449,874 |
Capital structure indicators
Liquidity info | 2016 | 2017 | 2018 | 2020 | 2021 |
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Months of cash | 15.0 | 13.5 | 57.4 | 14.1 | 9.7 |
Months of cash and investments | 15.1 | 13.6 | 58.1 | 14.3 | 14.2 |
Months of estimated liquid unrestricted net assets | 3.9 | 1.8 | 42.0 | 13.0 | 12.7 |
Balance sheet composition info | 2016 | 2017 | 2018 | 2020 | 2021 |
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Cash | $635,560 | $644,968 | $562,932 | $481,562 | $329,017 |
Investments | $6,059 | $6,821 | $6,858 | $7,268 | $153,971 |
Receivables | $329,452 | $296,786 | $84,140 | $59,891 | $38,752 |
Gross land, buildings, equipment (LBE) | $263,999 | $263,999 | $263,999 | $272,635 | $270,987 |
Accumulated depreciation (as a % of LBE) | 64.7% | 67.0% | 69.0% | 71.0% | 73.3% |
Liabilities (as a % of assets) | 37.4% | 44.6% | 22.5% | 6.4% | 2.9% |
Unrestricted net assets | $257,851 | $175,095 | $494,044 | $524,483 | $504,636 |
Temporarily restricted net assets | $409,468 | $399,340 | $77,363 | N/A | N/A |
Permanently restricted net assets | $0 | $0 | $0 | N/A | N/A |
Total restricted net assets | $409,468 | $399,340 | $77,363 | $67,800 | $76,268 |
Total net assets | $667,319 | $574,435 | $571,407 | $592,283 | $580,904 |
Key data checks
Key data checks info | 2016 | 2017 | 2018 | 2020 | 2021 |
---|---|---|---|---|---|
Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
Executive Director
Clara Hickman
Number of employees
Source: IRS Form 990
United Way of Wilkes County, Inc.
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
There are no highest paid employees recorded for this organization.
United Way of Wilkes County, Inc.
Board of directorsas of 05/25/2023
Board of directors data
Westley Wood
Wilkes County Board of Education
Term: 2022 - 2023
Craig Langston
Edward Jones Investment
Term: 2022 - 2023
Michelle Bare
Barnes & Barnes CPA
Lee Bentley
Vannoy Law Firm
Deana Billings
Dental Clinic
Greg Edwards
Skyline National Bank
Evan Handy
Edward Jones Investment
Erica Harper
Wilkes Community College
Petey Horton
Duke Energy
Arnold Lakey
Retired - Lowe's Companies
Gerald Lankford
Retired-Tyson Foods
Jenny Morgan
Louisiana Pacific
Pat Osborne
Retired-WFBH Wilkes Medical Center
Joyce Triplett
Wilkes Communications
Betsy Welborn
Retired-Wilkes County Board of Education
Karen Worley
Retired-Lowe's Companies
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
We do not display disability information for organizations with fewer than 15 staff.
Equity strategies
Last updated: 05/18/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.