Everything is Possible

aka OHI   |   Bangor, ME   |
GuideStar Charity Check


EIN: 01-0362709


OHI supports nearly 600 people with intellectual disabilities, Autism or autism-spectrum disorders, mental illness and co-occurring substance abuse disorders in their own homes or apartments — or in one of OHI's staffed houses and in the community through a wide variety of services. For over 40 years, OHI has provided these supports and services, including case management, now in six Maine counties.\n\nWith OHI support, people with disabilities also volunteer in hospitals, fire departments, animal shelters, churches and synagogues, proving that everyone can be more independent and can be assets to their community if given the chance — and the right combination of support services.

Ruling year info


President and Chief Executive Officer

Ms. Melinda Ward

Main address

203 Maine Avenue

Bangor, ME 04401 USA

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Subject area info

Residential mental health care

Food banks

Shelter and residential care

Developmental disability services

Independent living for people with disabilities

Population served info


People with disabilities

NTEE code info

Developmentally Disabled Services/Centers (P82)

Group Home, Residential Treatment Facility - Mental Health Related (F33)

Food Banks, Food Pantries (K31)

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?


Adult Services: serving adults with intellectual disabilities, Autism and autism-spectrum disorders and/or mental illness through residential programs, employment/community inclusion programs, case management services, clubhouse, food pantry, and homeless outreach programs.

Population(s) Served
People with intellectual disabilities
Substance abusers
People with other disabilities
People with physical disabilities

At OHI, we know people with mental illness often have a hard time finding safe and affordable housing. Co-occurring mental health and substance abuse disorders can make it even harder. We see it all around us, every day.

Sometimes, homelessness occurs after a psychiatric episode – when people act out in ways that lead to eviction – and homelessness is a common situation for people re-entering the community from hospitalization or incarceration. We also know a safe living situation is essential before people can move ahead and become productive and more independent members of the community.

OHI offers a variety of services designed to help people with disabilities access affordable housing…and keep it.

Population(s) Served
People with disabilities

OHI supports adults with intellectual disabilities throughout the greater Bangor area with our home and community-based waiver services. Whether it’s in our 24-hour Residential Support Program or the Individualized Personal Support Program, each service is individually customized based upon personal needs. Comfort, stability, safety, and room for individual growth are at the core of OHI’s 24-hour Residential Services Program.

OHI assists with daily living skills such as hygiene, cooking, medication administration, and guidance in maintaining a healthy and positive living space. Financial management and accountability are also enhanced. Also, OHI focuses on each individual’s social and community integration skills, such as employment, school, public transportation, volunteerism, while providing an environment that supports positive life choices.

Population(s) Served
People with disabilities

OHI is approved by the Maine Department of Health and Human Services to provide community case management for adults with intellectual disabilities in six Maine counties — Penobscot, Piscataquis, Somerset, Hancock, Washington, and Waldo.

We have a two-fold purpose at OHI. To offer people with disabilities the opportunity to make life choices, set their own goals, and provide the resources they need to work toward those goals.

We believe that with the right resources, everyone can live more independently and contribute to society and their community. OHI case managers work individually with each person to develop a support plan, advocate for needs, link services, and monitor progress.

Case management services and support plans include many aspects and specifically help people with intellectual disabilities to:
Increase independence.
Find ways to become involved in their communities.
Make good decisions, so they stay healthy and safe.
Make use of natural support.
Learn to be strong

Population(s) Served
People with disabilities

OHI’s LEAD ON! Community Support Program offers a customized plan focusing on a unique set of principles to guide each member. They are supported to engage with the community, build upon social roles, and develop lasting relationships. OHI believes everyone is a leader. With the right support, they can use their unique talents and skills to take responsibility for their community’s well-being and improvement.

Population(s) Served
People with disabilities

Located at 222 North Main St. in Brewer, ME. The pantry is open every Monday and Wednesday. The pantry primarily serves residents of Brewer and Eddington area, but is open to anyone that is have food insecurity and meets the U.S. Department of Agriculture Emergency Food Assistance Program income guidelines. The Brewer Area Food Pantry currently serves more than serves nearly 900 households. About 64% of people supported by the food pantry are seniors and children.

People need to only bring proof of residency with them when they register at the food pantry. Accepted form of proof of residency includes a piece of mail correspondence with the beneficiary name and address printed on it, a copy of a rental agreement, or a lease. A driver’s license or state identification is not accepted.

Population(s) Served
Ethnic and racial groups
People with disabilities
People with diseases and illnesses
Economically disadvantaged people

Where we work

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback


Fiscal year: Jul 01 - Jun 30
Financial documents
2022 OHI, Inc.
done  Yes, financials were audited by an independent accountant. info

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2023 info

SOURCE: IRS Form 990


Average of 1.84 over 10 years

Months of cash in 2023 info

SOURCE: IRS Form 990


Average of 3.4 over 10 years

Fringe rate in 2023 info

SOURCE: IRS Form 990


Average of 23% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990


Revenue & expenses

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data


Balance sheet

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data


Financial trends analysis Glossary & formula definitions

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

This snapshot of OHI’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

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Business model indicators

Profitability info 2019 2020 2021 2022 2023
Unrestricted surplus (deficit) before depreciation $1,341,065 $495,897 $2,610,412 $888,948 $54,218
As % of expenses 9.0% 3.1% 16.0% 4.9% 0.3%
Unrestricted surplus (deficit) after depreciation $973,139 $26,124 $2,123,846 $371,004 -$453,526
As % of expenses 6.4% 0.2% 12.6% 2.0% -2.4%
Revenue composition info
Total revenue (unrestricted & restricted) $16,282,498 $16,389,860 $18,955,777 $19,060,521 $18,451,763
Total revenue, % change over prior year 8.9% 0.7% 15.7% 0.6% -3.2%
Program services revenue 94.9% 97.3% 84.1% 88.0% 95.9%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.4% 0.3% 0.1% 0.1% 1.0%
Government grants 1.8% 1.6% 14.4% 11.4% 2.0%
All other grants and contributions 0.6% 0.8% 0.7% 0.7% 1.1%
Other revenue 2.4% 0.0% 0.7% -0.2% -0.1%
Expense composition info
Total expenses before depreciation $14,915,375 $15,838,202 $16,304,942 $18,140,828 $18,416,899
Total expenses, % change over prior year 6.6% 6.2% 2.9% 11.3% 1.5%
Personnel 81.8% 82.5% 81.9% 83.6% 81.8%
Professional fees 0.5% 0.5% 0.5% 0.6% 0.6%
Occupancy 7.1% 5.9% 6.4% 6.2% 6.6%
Interest 0.2% 0.1% 0.1% 0.1% 0.1%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 10.4% 11.0% 11.1% 9.6% 10.9%
Full cost components (estimated) info 2019 2020 2021 2022 2023
Total expenses (after depreciation) $15,283,301 $16,307,975 $16,791,508 $18,658,772 $18,924,643
One month of savings $1,242,948 $1,319,850 $1,358,745 $1,511,736 $1,534,742
Debt principal payment $17,732 $18,984 $0 $0 $23,334
Fixed asset additions $2,202,290 $0 $0 $0 $542,424
Total full costs (estimated) $18,746,271 $17,646,809 $18,150,253 $20,170,508 $21,025,143

Capital structure indicators

Liquidity info 2019 2020 2021 2022 2023
Months of cash 1.8 3.4 3.9 3.1 3.7
Months of cash and investments 2.1 3.7 4.2 3.3 3.9
Months of estimated liquid unrestricted net assets 2.4 2.3 4.0 4.0 3.6
Balance sheet composition info 2019 2020 2021 2022 2023
Cash $2,298,830 $4,548,186 $5,287,533 $4,684,479 $5,603,585
Investments $299,234 $306,145 $387,569 $344,326 $414,774
Receivables $1,312,408 $1,790,901 $1,588,599 $1,896,771 $1,076,367
Gross land, buildings, equipment (LBE) $9,965,475 $10,365,436 $10,464,990 $10,776,307 $10,912,953
Accumulated depreciation (as a % of LBE) 37.8% 40.8% 41.6% 44.9% 45.3%
Liabilities (as a % of assets) 25.9% 39.9% 27.8% 19.7% 24.8%
Unrestricted net assets $7,879,300 $7,905,424 $10,029,270 $10,400,274 $9,946,748
Temporarily restricted net assets $46,930 N/A N/A N/A N/A
Permanently restricted net assets $15,431 N/A N/A N/A N/A
Total restricted net assets $62,361 $105,712 $138,288 $100,675 $99,059
Total net assets $7,941,661 $8,011,136 $10,167,558 $10,500,949 $10,045,807

Key data checks

Key data checks info 2019 2020 2021 2022 2023
Material data errors No No No No No


The people, governance practices, and partners that make the organization tick.

Letter of Determination is not available for this organization
Form 1023/1024 is not available for this organization

President and Chief Executive Officer

Ms. Melinda Ward

Melinda (Mindy) Ward is the President and CEO of OHI. She has worked for OHI since 1981, starting as a Direct Support Professional and moving into other roles with in OHI as the organization grew. She is a graduate of the University of Maine and studied human resources at Cornell University.

Number of employees

Source: IRS Form 990


Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.


Board of directors
as of 02/01/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Martha Harris

Margaret F Criner

Bill Miller

Karen Berry

Diane Boone

Martha Harris

Susan Gilmartin

Raymond Hart

Ron Gastia

Cheryl Dow

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/1/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Gender identity

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data


No data

Equity strategies

Last updated: 02/01/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.


Fiscal year ending
There are no fundraisers recorded for this organization.