OHI
Everything is Possible
OHI
EIN: 01-0362709
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
OHI
Adult Services: serving adults with intellectual disabilities, Autism and autism-spectrum disorders and/or mental illness through residential programs, employment/community inclusion programs, case management services, clubhouse, food pantry, and homeless outreach programs.
Permanent Housing
At OHI, we know people with mental illness often have a hard time finding safe and affordable housing. Co-occurring mental health and substance abuse disorders can make it even harder. We see it all around us, every day.
Sometimes, homelessness occurs after a psychiatric episode – when people act out in ways that lead to eviction – and homelessness is a common situation for people re-entering the community from hospitalization or incarceration. We also know a safe living situation is essential before people can move ahead and become productive and more independent members of the community.
OHI offers a variety of services designed to help people with disabilities access affordable housing…and keep it.
Residential Services and Supports
OHI supports adults with intellectual disabilities throughout the greater Bangor area with our home and community-based waiver services. Whether it’s in our 24-hour Residential Support Program or the Individualized Personal Support Program, each service is individually customized based upon personal needs. Comfort, stability, safety, and room for individual growth are at the core of OHI’s 24-hour Residential Services Program.
OHI assists with daily living skills such as hygiene, cooking, medication administration, and guidance in maintaining a healthy and positive living space. Financial management and accountability are also enhanced. Also, OHI focuses on each individual’s social and community integration skills, such as employment, school, public transportation, volunteerism, while providing an environment that supports positive life choices.
Case Management
OHI is approved by the Maine Department of Health and Human Services to provide community case management for adults with intellectual disabilities in six Maine counties — Penobscot, Piscataquis, Somerset, Hancock, Washington, and Waldo.
We have a two-fold purpose at OHI. To offer people with disabilities the opportunity to make life choices, set their own goals, and provide the resources they need to work toward those goals.
We believe that with the right resources, everyone can live more independently and contribute to society and their community. OHI case managers work individually with each person to develop a support plan, advocate for needs, link services, and monitor progress.
Case management services and support plans include many aspects and specifically help people with intellectual disabilities to:
Increase independence.
Find ways to become involved in their communities.
Make good decisions, so they stay healthy and safe.
Make use of natural support.
Learn to be strong
Community Supports Program
OHI’s LEAD ON! Community Support Program offers a customized plan focusing on a unique set of principles to guide each member. They are supported to engage with the community, build upon social roles, and develop lasting relationships. OHI believes everyone is a leader. With the right support, they can use their unique talents and skills to take responsibility for their community’s well-being and improvement.
Food Pantry
Located at 222 North Main St. in Brewer, ME. The pantry is open every Monday and Wednesday. The pantry primarily serves residents of Brewer and Eddington area, but is open to anyone that is have food insecurity and meets the U.S. Department of Agriculture Emergency Food Assistance Program income guidelines. The Brewer Area Food Pantry currently serves more than serves nearly 900 households. About 64% of people supported by the food pantry are seniors and children.
People need to only bring proof of residency with them when they register at the food pantry. Accepted form of proof of residency includes a piece of mail correspondence with the beneficiary name and address printed on it, a copy of a rental agreement, or a lease. A driver’s license or state identification is not accepted.
Where we work
External reviews

Photos
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Individuals with intellectual and developmental disabilities. Individuals with mental illness.
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How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Community meetings/Town halls, Suggestion box/email,
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,
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With whom is the organization sharing feedback?
The people we serve, Our staff, Our board,
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback,
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback,
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2020 info
1.25
Months of cash in 2020 info
3.4
Fringe rate in 2020 info
22%
Funding sources info
Assets & liabilities info
OHI
Revenue & expensesFiscal Year: Jul 01 - Jun 30
SOURCE: IRS Form 990
OHI
Balance sheetFiscal Year: Jul 01 - Jun 30
SOURCE: IRS Form 990
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jul 01 - Jun 30
SOURCE: IRS Form 990
This snapshot of OHI’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
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Business model indicators
Profitability info | 2016 | 2017 | 2018 | 2019 | 2020 |
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Unrestricted surplus (deficit) before depreciation | $542,382 | $247,886 | $964,408 | $1,341,065 | $495,897 |
As % of expenses | 4.2% | 1.8% | 6.9% | 9.0% | 3.1% |
Unrestricted surplus (deficit) after depreciation | $159,939 | -$149,915 | $591,182 | $973,139 | $26,124 |
As % of expenses | 1.2% | -1.1% | 4.1% | 6.4% | 0.2% |
Revenue composition info | |||||
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Total revenue (unrestricted & restricted) | $13,590,203 | $13,826,868 | $14,952,472 | $16,282,498 | $16,389,860 |
Total revenue, % change over prior year | 3.9% | 1.7% | 8.1% | 8.9% | 0.7% |
Program services revenue | 97.3% | 97.4% | 97.4% | 94.9% | 97.3% |
Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Investment income | 0.1% | 0.2% | 0.3% | 0.4% | 0.3% |
Government grants | 2.1% | 2.0% | 2.1% | 1.8% | 1.6% |
All other grants and contributions | 0.6% | 0.5% | 0.5% | 0.6% | 0.8% |
Other revenue | -0.1% | 0.0% | -0.3% | 2.4% | 0.0% |
Expense composition info | |||||
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Total expenses before depreciation | $13,046,879 | $13,598,274 | $13,994,485 | $14,915,375 | $15,838,202 |
Total expenses, % change over prior year | 2.3% | 4.2% | 2.9% | 6.6% | 6.2% |
Personnel | 80.2% | 81.5% | 81.9% | 81.8% | 82.5% |
Professional fees | 0.7% | 0.9% | 0.6% | 0.5% | 0.5% |
Occupancy | 8.2% | 7.4% | 7.5% | 7.1% | 5.9% |
Interest | 0.5% | 0.2% | 0.2% | 0.2% | 0.1% |
Pass-through | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
All other expenses | 10.4% | 10.1% | 9.9% | 10.4% | 11.0% |
Full cost components (estimated) info | 2016 | 2017 | 2018 | 2019 | 2020 |
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Total expenses (after depreciation) | $13,429,322 | $13,996,075 | $14,367,711 | $15,283,301 | $16,307,975 |
One month of savings | $1,087,240 | $1,133,190 | $1,166,207 | $1,242,948 | $1,319,850 |
Debt principal payment | $228,476 | $658,403 | $16,605 | $17,732 | $18,984 |
Fixed asset additions | $0 | $0 | $1,069,027 | $2,202,290 | $0 |
Total full costs (estimated) | $14,745,038 | $15,787,668 | $16,619,550 | $18,746,271 | $17,646,809 |
Capital structure indicators
Liquidity info | 2016 | 2017 | 2018 | 2019 | 2020 |
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Months of cash | 4.0 | 3.1 | 2.4 | 1.8 | 3.4 |
Months of cash and investments | 4.0 | 3.3 | 2.6 | 2.1 | 3.7 |
Months of estimated liquid unrestricted net assets | 4.2 | 3.5 | 3.3 | 2.4 | 2.3 |
Balance sheet composition info | 2016 | 2017 | 2018 | 2019 | 2020 |
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Cash | $4,342,914 | $3,459,375 | $2,780,892 | $2,298,830 | $4,548,186 |
Investments | $0 | $267,290 | $285,431 | $299,234 | $306,145 |
Receivables | $1,104,956 | $828,768 | $1,420,921 | $1,312,408 | $1,790,901 |
Gross land, buildings, equipment (LBE) | $7,473,855 | $7,675,719 | $8,501,661 | $9,965,475 | $10,365,436 |
Accumulated depreciation (as a % of LBE) | 48.6% | 52.2% | 48.7% | 37.8% | 40.8% |
Liabilities (as a % of assets) | 30.7% | 26.7% | 25.6% | 25.9% | 39.9% |
Unrestricted net assets | $6,464,894 | $6,314,979 | $6,906,161 | $7,879,300 | $7,905,424 |
Temporarily restricted net assets | $56,442 | $35,614 | $34,389 | $46,930 | N/A |
Permanently restricted net assets | $12,621 | $13,131 | $13,781 | $15,431 | N/A |
Total restricted net assets | $69,063 | $48,745 | $48,170 | $62,361 | $105,712 |
Total net assets | $6,533,957 | $6,363,724 | $6,954,331 | $7,941,661 | $8,011,136 |
Key data checks
Key data checks info | 2016 | 2017 | 2018 | 2019 | 2020 |
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Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
President and Chief Executive Officer
Ms. Melinda Ward
Melinda (Mindy) Ward is the President and CEO of OHI. She has worked for OHI since 1981, starting as a Direct Support Professional and moving into other roles with in OHI as the organization grew. She is a graduate of the University of Maine and studied human resources at Cornell University.
Number of employees
Source: IRS Form 990
OHI
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
There are no highest paid employees recorded for this organization.
OHI
Board of directorsas of 02/01/2023
Board of directors data
Martha Harris
Margaret F Criner
Bill Miller
Karen Berry
Diane Boone
Martha Harris
Susan Gilmartin
Raymond Hart
Ron Gastia
Cheryl Dow
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 02/01/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.