PLATINUM2024

CenterLink, Inc.

The Community of LGBTQ Centers

aka CenterLink: The Community of LGBT Centers   |   Fort Lauderdale, FL   |  http://www.lgbtqcenters.org

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GuideStar Charity Check

CenterLink, Inc.

EIN: 52-2292725


Mission

CenterLink strengthens, supports, and connects LGBTQ community centers.

Ruling year info

2001

CEO

Denise Spivak

Main address

P O Box 24490

Fort Lauderdale, FL 33307 USA

Show more contact info

Formerly known as

National Association of Lesbian, Gay, Bisexual, Transgender Community Centers

EIN

52-2292725

Subject area info

LGBTQ rights

Human services

Human services management

Population served info

Adults

LGBTQ people

NTEE code info

Management & Technical Assistance (P02)

Professional Societies, Associations (P03)

Lesbian/Gay Rights (R26)

What we aim to solve

SOURCE: Self-reported by organization

Serving 40,550 people each week, LGBT community centers are a vital part of communities, offering programs for LGBT people ranging from healthcare to social programs and increasing public understanding of LGBT people and their lives. The field remains strong - and growing, with new centers being founded to serve LGBT people across the country. LGBT community center leaders consistently express an ongoing need for CenterLink to provide continuing education and training for their staff leaders and Boards of Directors, while also facilitating networking opportunities face-to-face, online and through conference calls. The 2018 Community Center Survey Report (a project of the Movement Advancement Project and CenterLink) showed that LGBT community Centers rely on CenterLink more than any other LGBT movement organization for technical assistance and support. Sixty-eight percent of all Centers responding to the survey said they received help from CenterLink.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Leadership Summit

CenterLink hosts an annual training and networking conference for executive directors and board members of LGBT community centers.

Population(s) Served
LGBTQ people
Adults

The program is designed to help build the skills, talents and knowledge of center executive directors and to equip them to lead and manage their centers more effectively, while bringing stability to their organizations.

Population(s) Served
LGBTQ people
Adults

Youth Link has a three-fold purpose:
1. Provide leadership and organizational development for LGBT youth centers through technical assistance, training, strategic planning and resource sharing;
2. Develop a national online resource portal of program examples, policies, procedures and funding; and
3. 3) Bring increased national attention to the issues facing LGBT youth by giving youth leaders the opportunity to gather, discuss the issues most important to them, develop a national policy agenda and coordinate with national advocacy organizations to incorporate the agenda into their policy strategies.

Population(s) Served
LGBTQ people

CenterLink offers technical assistance, capacity building and leadership training, opportunities to centers in all stages of formation. Through online & telephone interactions as well as in person consultations, CenterLink helps community centers improve governance, leadership, mission and strategy, and to streamline their administrative, program development, fundraising, and advocacy efforts.

Population(s) Served
LGBTQ people
Adults

LGBT HealthLink is a community-driven network of advocates and professionals looking to enhance LGBT health by eliminating tobacco use, and other health disparities within our communities. They are one of eight CDC-funded tobacco and cancer disparity networks.

Population(s) Served
LGBTQ people
Adults

ActionLink enables LGBTQ+ community centers and the people they serve to act as effective and powerful champions, protecting the social services, health care, programming, and funding necessary for our communities to thrive. We advise our network of threats and changes to policies affecting the LGBTQ+ population, then offer quick, simple ways to take action.

Population(s) Served
LGBTQ people

Where we work

Awards

Champions of Change 2012

The White House

2012 High-Impact Nonprofit 2012

GuideStar Take Action & Philanthropedia

2012 Great Nonprofits Top Rated List 2012

Great Nonprofits

2014 Great Nonprofits Top Rated List 2014

Great Nonprofits

2017 Great Nonprofits Top Rated List 2017

Great Nonprofits

2018 Great Nonprofits Top Rated List 2018

Great Nonprofits

2016 Great Nonprofits Top Rated List 2016

Great Nonprofits

2013 Great Nonprofits Top Rated List 2013

Great Nonprofits

2019 Great Nonprofits Top Rated List 2019

Great Nonprofits

2020 Great Nonprofits Top Rated List 2020

Great Nonprofits

2021 Great Nonprofits Top Rated List 2021

Great Nonprofits

2022 Great Nonprofits Top Rated List 2022

Great Nonprofits

2023 Great Nonprofits Top Rated List 2023

Great Nonprofits

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of coalition members

This metric is no longer tracked.
Totals By Year
Related Program

Leadership Development & Technical Assistance

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This is the number of LGBTQ Community Based Organizations that are members of our organization.

Number of list subscribers

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

CenterLink helps develop strong, sustainable LGBT community centers and builds a thriving center network that creates healthy, vibrant communities. We strive to support community center organizations through expanding LGBT center organizational capacity, enhancing their infrastructures, increasing their level of professionalism, and increasing local community awareness of the work and importance of centers.

1. Provide relevant and strategic technical assistance according to the needs of centers,
2. Conduct an annual conference for EDs, CEOs, and Board Leaders to network with professional colleagues and access specialized training,
3. Host an annual Executive Director Boot Camp for newer EDs focusing on organizational management, program development, fundraising, board governance, financial management, and diversity,
4. Provide peer leadership development,
5. Provide individual coaching/mentorship for center directors,
6. Assist community center leaders to address economic, civil, and health disparities within our communities
7. Host webinar training series for boards, leadership, and all staff members of centers on a range of professional development topics, as suggested by members through needs assessments,
8. Institutionalize diversity and inclusion training and practices into ongoing capacity-building services to ensure the broadest recruitment and retention of leadership.

CenterLink has a motivated staff with decades of experience working in and leading nonprofit organizations. Our board of directors is comprised of center executive directors/CEOs, foundation and corporate representatives, and community members. Working closely together, these individuals provide the long-term vision of the organization while also ensuring that the organization is adequately funded for the goals it has set. Our CEO holds a certificate from BoardSource for governance training and is a licensed consultant with the Standards For Excellence Institute.

In 2022:

In 2022, CenterLink granted over $1.45 MM in pass-through funding to LGBTQ community centers.
Hosted CenterLinks 16th Annual Leadership Summit virtually alongside our Annual E-Summit for a month-long conference featuring 30+ educational sessions and workshops for center leaders and advocates. Over 300 leaders and staff registered to attend.
Launched imi in June 2022, a digital, science-backed mental health tool developed in partnership with Hopelab, the It Gets Better Project, and LGBTQ youth nationwide. Also in 2022, imi was honored with the Healthy Teen Network Innovation Award. To date, over 69,266 unique users have been introduced and registered.
Released the 2022 LGBTQ Community Center Survey in partnership with Movement Advancement Project (MAP) to highlight LGBTQ centers vital impact on communities.
Expanded our core capacity-building and training programs by increasing staff capacity with new positions. CenterLink has now grown to 16 full-time staff members.
Expanded CenterLinks long history of investing in LGBTQ community centers leaders with Leadership Institute, offering impactful consulting and thought leadership in the LGBTQ community center sector. We continued to provide high-quality training dedicated to leadership skills development, focusing on strategic planning, management, board governance, and oversight.
Maintained and amplified impact through our Leadership Institute, YouthLink, HealthLink, and ActionLink programs. In 2022, CenterLink provided 100+ trainings and technical assistance consultations.
Rebranded and launched HealthLinks PrideCast, a podcast to share in-depth stories on LGBTQ community health.
CenterLink earned Great Nonprofits Top-Rated Award for the tenth year, based on supportive feedback from our members and partner agencies. CenterLink was also recognized as Platinum level status with GuideStar for the fifth year, demonstrating the highest level of public transparency for our organization, and proudly holds a 99% rating with Charity Navigator.
CenterLink welcomed two new Board Members: Joe Hollendoner, CEO, Los Angeles LGBT Center and Earl D. Fowlkes Jr., President/CEO, Center for Black Equity, Inc.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990

27.37

Average of 11.65 over 10 years

Months of cash in 2022 info

SOURCE: IRS Form 990

16.6

Average of 6.8 over 10 years

Fringe rate in 2022 info

SOURCE: IRS Form 990

22%

Average of 21% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

CenterLink, Inc.

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

CenterLink, Inc.

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

CenterLink, Inc.

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

This snapshot of CenterLink, Inc.’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

Business model indicators

Profitability info 2018 2019 2020 2021 2022
Unrestricted surplus (deficit) before depreciation $72,983 $42,195 $514,633 $977,139 $1,762,493
As % of expenses 3.8% 2.1% 19.3% 34.5% 54.2%
Unrestricted surplus (deficit) after depreciation $70,638 $38,266 $512,992 $970,676 $1,751,132
As % of expenses 3.6% 1.9% 19.2% 34.2% 53.7%
Revenue composition info
Total revenue (unrestricted & restricted) $2,300,651 $2,471,372 $3,294,000 $3,755,006 $5,216,026
Total revenue, % change over prior year 55.8% 7.4% 33.3% 14.0% 38.9%
Program services revenue 5.0% 6.4% 1.5% 8.3% 1.2%
Membership dues 4.3% 4.5% 3.5% 2.0% 3.0%
Investment income 0.2% 0.3% 0.2% 0.2% 0.4%
Government grants 26.4% 16.3% 12.7% 11.1% 5.3%
All other grants and contributions 64.2% 72.4% 81.8% 78.1% 89.9%
Other revenue 0.0% 0.2% 0.2% 0.4% 0.2%
Expense composition info
Total expenses before depreciation $1,941,798 $2,012,038 $2,671,119 $2,835,873 $3,252,153
Total expenses, % change over prior year 30.7% 3.6% 32.8% 6.2% 14.7%
Personnel 35.4% 40.5% 28.1% 35.5% 44.1%
Professional fees 17.3% 11.8% 9.0% 7.0% 4.5%
Occupancy 2.1% 1.7% 1.1% 1.0% 0.5%
Interest 0.0% 0.0% 0.0% 0.0% 0.0%
Pass-through 26.9% 29.5% 53.0% 48.9% 38.7%
All other expenses 18.3% 16.4% 8.7% 7.5% 12.2%
Full cost components (estimated) info 2018 2019 2020 2021 2022
Total expenses (after depreciation) $1,944,143 $2,015,967 $2,672,760 $2,842,336 $3,263,514
One month of savings $161,817 $167,670 $222,593 $236,323 $271,013
Debt principal payment $0 $0 $0 $0 $0
Fixed asset additions $0 $5,096 $5,000 $11,465 $17,618
Total full costs (estimated) $2,105,960 $2,188,733 $2,900,353 $3,090,124 $3,552,145

Capital structure indicators

Liquidity info 2018 2019 2020 2021 2022
Months of cash 4.8 3.3 9.0 11.4 16.6
Months of cash and investments 4.8 3.3 9.0 11.4 16.6
Months of estimated liquid unrestricted net assets 2.5 2.6 4.3 8.1 13.5
Balance sheet composition info 2018 2019 2020 2021 2022
Cash $778,105 $546,071 $2,002,956 $2,685,663 $4,490,930
Investments $0 $0 $0 $0 $0
Receivables $40,291 $706,331 $74,138 $254,751 $259,746
Gross land, buildings, equipment (LBE) $22,461 $27,557 $32,557 $44,022 $61,640
Accumulated depreciation (as a % of LBE) 87.6% 85.7% 77.6% 72.0% 69.9%
Liabilities (as a % of assets) 10.1% 4.7% 12.6% 7.7% 3.6%
Unrestricted net assets $406,864 $445,130 $958,122 $1,928,798 $3,679,930
Temporarily restricted net assets $354,213 N/A N/A N/A N/A
Permanently restricted net assets $0 N/A N/A N/A N/A
Total restricted net assets $354,213 $771,352 $879,600 $824,263 $933,500
Total net assets $761,077 $1,216,482 $1,837,722 $2,753,061 $4,613,430

Key data checks

Key data checks info 2018 2019 2020 2021 2022
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Form 1023/1024 is not available for this organization

CEO

Denise Spivak

Denise Spivak is the CEO of CenterLink – the association of LGBTQ community centers, where she has spent the past nine years working with center leaders. Denise joined CenterLink after working in the private sector for over twenty years in both broadcasting and management. She is a graduate of Gettysburg College where she received her B.A. in Psychology and holds a certification from BoardSource for nonprofit governance training. Denise was born and raised in the Washington, D.C. area. After living in the mid-Atlantic for 30 years, she and her wife moved for Florida where they currently reside.

Number of employees

Source: IRS Form 990

CenterLink, Inc.

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

CenterLink, Inc.

Highest paid employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of highest paid employee data for this organization

CenterLink, Inc.

Board of directors
as of 01/18/2024
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board co-chair

Glennda Testone

The Lesbian, Gay, Bisexual, and Transgender Center

Term: 2023 - 2024


Board co-chair

Marvin Webb

Nonprofit Financials

Term: 2023 - 2024

Christopher Bartlett

William Way LGBT Community Center

Cece Cox

Resource Center Dallas

Stacie Walls

LGBT Life Center

Marvin Webb

Funders for LGBTQ Issues

Michelle Kristel

McCormack+Kristel

Paul Moore

David Bohnett Foundation

Robert Boo

Pride Center at Equality Park

Jay Maddock

Bell's Beer

Sarah Anderson

Campbell and Company

Lance Toma

San Francisco Community Health Center

Tandra LaGrone

In Our Own Voices

Phyllis Harris

LGBT Center of Greater Cleveland

Joe Hollendoner

Los Angeles LGBT Center

Earl Fowlkes

Center for Black Equity

Caroline Desert

San Diego LGBT Community Center

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/25/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Gay, Lesbian, Bisexual, or other sexual orientations in the LGBTQIA+ community
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 08/22/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.