PLATINUM2024

Family Services of North Alabama

#TEAMTEAL

GUNTERSVILLE, AL   |  http://www.familyservicesna.org/
GuideStar Charity Check

Family Services of North Alabama

EIN: 37-1423897


Mission

Family Services of North Alabama acts to strengthen families and restore hope and dignity to all individuals by empowering them through advocacy, education, and resource networking.

Ruling year info

2002

Executive Director

Sherrie Hiett

Assistant Executive Director

Steve Downs

Main address

PO BOX 704

GUNTERSVILLE, AL 35976 USA

Show more contact info

EIN

37-1423897

Subject area info

Crisis intervention

Job creation and workforce development

Victim aid

Family services

Population served info

Children and youth

Adults

Women and girls

Families

Parents

Show more populations served

NTEE code info

Human Services - Multipurpose and Other N.E.C. (P99)

Victims' Services (P62)

Single Organization Support (P11)

IRS subsection

501(c)(3) Public Charity

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Tax forms

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Strengthening families and serve victims of sexual assault and their families.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Internet Safety

The Internet Safety program is presented by Alecia Caudill in area schools to teach teens about how to be safe online. Some of the topics that are covered include:
Risky Behaviors
Inappropriate Content
Digital Reputation
Online Privacy
Personal Information
Cyber Bulling
Creating a Positive Online Environment

Population(s) Served
Children and youth
Families

The Fatherhood Initiative Program: is a court ordered and voluntary program that is designed to assist fathers (and mothers) to put themselves in a better financial and emotional position to better provide for their children. This is achieved through paying their child support and being a positive, active role model in their child’s life. The Fatherhood Initiative Case manager works with the fathers by referring them to community resources, such as; drug treatment, GED classes, job skills training, resume-building, and seeking better employment. Participants are required to attend a fathering class (parenting classes for the mothers), through these classes the fathers are taught how significant their role is in the healthy growth and development of their children.

Population(s) Served
Parents

The Sexual Assault Support Services (SASS) of Marshall County offers victim support and crisis services for people (males 14 and older and girls who started menses and older) affected by any sexual violence. The program provides a 24 hour crisis intervention hotline, along with a Sexual Assault Response Team (SART). The SART team includes; victim advocacy, SANE nurse, law enforcement advocacy, and criminal justice advocacy. The SART team responds to sexual assault victims 24 hours a day/7 days a week. The advocate provides victims advocacy through the prosecution process. Additionally, SASS provides education and awareness to the community.

Population(s) Served
Adults

The Co-parenting classes provide divorcing parents with the knowledge and tools to raise their children separately in a positive environment. All too many times parents put their children in the middle of their divorce or dispute, the scientific based curriculum, Trans-parenting, defines the harm this behavior has on children of divorcing couples.

Population(s) Served
Parents

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of individuals attending briefings and presentations

This metric is no longer tracked.
Totals By Year
Related Program

Internet Safety

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The Internet Safety Program serves 4 counties.

Number of briefings or presentations held

This metric is no longer tracked.
Totals By Year
Population(s) Served

Age groups, Family relationships

Related Program

Internet Safety

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of community events or trainings held and attendance

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Adolescents, Ethnic and racial groups, Substance abusers

Related Program

Internet Safety

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The attendance was 3345 total in the year 2020 with a total of 55 events. We distributed a total of 1,940 in materials.

Number of website pageviews

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Increasing

Context Notes

Total website views for 2020 4,584. As our website traffic increases it raises awareness of agency services. As a result, more victims will reach out for help.

Number of Facebook followers

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Increasing

Number of therapy hours provided to clients

This metric is no longer tracked.
Totals By Year
Related Program

Sexual Assault Support Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of new website visitors

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Increasing

Context Notes

Website visits in 2022

Number of editorial board meetings held

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Holding steady

Number of grants received

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Increasing

Total dollars received in contributions

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Number of products distributed

This metric is no longer tracked.
Totals By Year
Related Program

Internet Safety

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Number of crisis hotline calls answered

This metric is no longer tracked.
Totals By Year
Related Program

Sexual Assault Support Services

Type of Metric

Other - describing something else

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Family Services of North Alabama seeks to teach, empower, advocate, and liberate through education, resource networking, and providing advocacy for victims of sexual assault.

The Parenthood Program is a court ordered and voluntary program that is designed to assist fathers (and mothers) to put themselves in a better financial and emotional position to better provide for their children.
The Co-parenting classes provide divorcing parents with the knowledge and tools to raise their children separately in a positive environment. Additionally adding new programs A-reset and paid to learn. These programs allow us to partner with other agencies to accomplish goals and help anyone that needs our services.
The Sexual Assault Support Services (SASS) program currently offers forensic interviews for victims of sexual assault, ages 14-18. We offer forensic interviews and exams, advocacy, and referral services for victims over the ages of 18. Our plan is to continue offering these services but also expand forensic exam services to victims under the age of 14. In 2019 we established the county's fist Sexual Assault Response Team (SART) and recently established the North Alabama Human Trafficking Task Force. The SART team is a multidisciplinary team made up of people, in vital roles, that encounter victims at different stages of the sexual assault response process. This team was created to establish policies and procedures that make sexual assault response more effective and victim centered. It is our vision to expand this team to include a representative from every key agency in each county and to help create policies that are more victim focused. As trafficking throughout the state continues to increase, FSNA will expand our efforts to train the community on sexual violence, how sexual violence relates to human trafficking, and offer more services that are directly designed for victims of sex trafficking.
Our Prevention Education Program is unique in that we not only teach the community how to avoid becoming a victim of sexual violence, we also seek to prevent people from becoming offenders by educating the public. We will continue to go into schools, businesses, churches, and other community agencies to educate faculty, staff, students, pastors, coaches, business owners, and other members of the community on sexual violence/safety in the workplace, becoming an active bystander, healthy and unhealthy relationships, how to recognize the signs, and what to do when someone discloses. We have added two new curriculums. One is designed to train coaches on how to mentor to young male athletes and the other will empower young girls and women. It is our desire that these curriculums will reduce the number of males who offended, promote healthier attitudes toward women, and help women feel more independent and empowered to speak up and speak out. We are also in the process of developing our first Prevention Task Force.
The CAPCAN Program offers internet safety classes for school-age children and their parents.

Family Services of North Alabama (FSNA) is dedicated to achieving its goals through a multifaceted approach:

Parenthood Program: We offer support to parents through court-ordered and voluntary programs, including co-parenting classes that equip divorcing parents with the skills needed to raise their children in a positive environment.

New Initiatives: Our A-reset and Paid to Learn programs, in partnership with other agencies, expand our reach and effectiveness in helping those in need.

Sexual Assault Support Services (SASS): We provide comprehensive support to sexual assault victims, including forensic interviews, exams, advocacy, and referrals. Our Sexual Assault Response Team (SART) creates and implements victim-centered policies, and we are committed to expanding our services to younger victims and enhancing community training on sexual violence and human trafficking.

Prevention Education Program: This program educates the community on preventing sexual violence and offender behavior. We deliver training in various settings, covering essential topics such as safety, healthy relationships, and bystander intervention. Our new curriculums for coaches and young women aim to foster healthier attitudes and empower individuals.

CAPCAN Program: We teach internet safety to children and their parents, promoting safe online practices.

Through these programs, FSNA leverages its comprehensive capabilities to support families, educate the community, and create a safer, more informed environment for all.
We have a fantastic team that works together and sets realistic goals. We support each other. We stay true to company values and focus on our mission.

Within the last few years FSNA has doubled the amount of programs offered and is now a Family Resource network.
Within the past 3 years the SASS Program, both Victim Services and Prevention Education, has been expanded into community corrections, youth detention centers, churches, youth groups, recovery groups, local businesses, and schools where program Directors offer support groups, training, group presentations, counseling, advocacy, and referral services. We have also partnered with all local law enforcement agencies (police departments and sheriff's offices), district attorneys offices, hospitals, and sister agencies - the Department of Human Resources, local Child Advocacy Centers, and numerous other agencies - to form a Sexual Assault Response Team in both counties that we serve. The SART team creates policies and procedures for sexual assault response and discusses ways that we can all work together to better serve victims throughout the community. A few months ago FSNA formed the North Alabama Human Trafficking Task Force to educate, facilitate community awareness, and discuss strategies to prevent human trafficking and assist victims and we are in the process of developing a Prevention Task Force. All 3 teams will work in tandem to increase awareness and services in the communities we serve.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive, We share the feedback we received with the people we serve

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection

Financials

Family Services of North Alabama
Fiscal year: Oct 01 - Sep 30

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990

1.23

Average of 1.08 over 8 years

Months of cash in 2022 info

SOURCE: IRS Form 990

1.5

Average of 1.1 over 8 years

Fringe rate in 2022 info

SOURCE: IRS Form 990

16%

Average of 20% over 8 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Family Services of North Alabama

Revenue & expenses

Fiscal Year: Oct 01 - Sep 30

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Family Services of North Alabama

Balance sheet

Fiscal Year: Oct 01 - Sep 30

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Family Services of North Alabama

Financial trends analysis Glossary & formula definitions

Fiscal Year: Oct 01 - Sep 30

SOURCE: IRS Form 990 info

This snapshot of Family Services of North Alabama’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

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Business model indicators

Profitability info 2018 2019 2020 2021 2022
Unrestricted surplus (deficit) before depreciation -$11,039 -$71,645 $51,004 $15,896 $8,668
As % of expenses -3.3% -12.6% 9.2% 2.6% 1.2%
Unrestricted surplus (deficit) after depreciation -$22,094 -$88,466 $41,480 $6,564 $663
As % of expenses -6.4% -15.1% 7.3% 1.1% 0.1%
Revenue composition info
Total revenue (unrestricted & restricted) $337,840 $496,272 $541,846 $614,116 $721,837
Total revenue, % change over prior year -5.3% 46.9% 9.2% 13.3% 17.5%
Program services revenue 0.6% 1.3% 1.7% 2.0% 1.8%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.0% 0.0% 0.0% 0.0% 0.0%
Government grants 87.1% 59.5% 85.6% 91.0% 73.0%
All other grants and contributions 12.3% 39.3% 12.7% 7.0% 25.2%
Other revenue 0.0% 0.0% 0.0% 0.0% 0.0%
Expense composition info
Total expenses before depreciation $336,364 $567,917 $556,473 $608,534 $713,169
Total expenses, % change over prior year 6.2% 68.8% -2.0% 9.4% 17.2%
Personnel 79.4% 73.4% 65.2% 68.0% 66.6%
Professional fees 1.6% 1.5% 0.0% 0.3% 1.3%
Occupancy 5.9% 2.9% 2.9% 1.0% 1.4%
Interest 0.0% 0.4% 0.0% 0.0% 0.1%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 13.1% 21.8% 31.9% 30.8% 30.6%
Full cost components (estimated) info 2018 2019 2020 2021 2022
Total expenses (after depreciation) $347,419 $584,738 $565,997 $617,866 $721,174
One month of savings $28,030 $47,326 $46,373 $50,711 $59,431
Debt principal payment $0 $0 $0 $0 $0
Fixed asset additions $0 $0 $0 $0 $0
Total full costs (estimated) $375,449 $632,064 $612,370 $668,577 $780,605

Capital structure indicators

Liquidity info 2018 2019 2020 2021 2022
Months of cash 0.9 0.7 0.4 0.8 1.5
Months of cash and investments 0.9 0.7 0.4 0.8 1.5
Months of estimated liquid unrestricted net assets 1.2 -0.9 0.0 0.4 0.5
Balance sheet composition info 2018 2019 2020 2021 2022
Cash $24,571 $35,273 $17,775 $43,102 $86,897
Investments $0 $0 $0 $0 $0
Receivables $65,590 $65,590 $46,537 $21,373 $39,123
Gross land, buildings, equipment (LBE) $71,149 $78,009 $64,978 $64,978 $64,978
Accumulated depreciation (as a % of LBE) 39.2% 57.3% 57.2% 71.6% 83.9%
Liabilities (as a % of assets) 42.6% 108.4% 68.5% 57.9% 73.3%
Unrestricted net assets $77,029 -$11,437 $30,043 $36,607 $37,270
Temporarily restricted net assets $0 $0 N/A N/A N/A
Permanently restricted net assets $0 $0 N/A N/A N/A
Total restricted net assets $0 $0 $0 $0 $0
Total net assets $77,029 -$11,437 $30,043 $36,607 $37,270

Key data checks

Key data checks info 2018 2019 2020 2021 2022
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Form 1023/1024 is not available for this organization

Executive Director

Sherrie Hiett

Sherrie Hiett graduated from Geraldine High School in 1994 and from Snead State Community College in 1996. She went on to Lee University in Cleveland, TN, where she graduated with a B.A. in Christian Education and a minor in Bible. Sherrie has been a Student Pastor and Worship Pastor in church for almost 20 years. Serving in churches has given her a wide-range of experience in counseling and a better understanding of how to help those who have experienced trauma and/or abuse. ​ She joined the Family Services of North Alabama team in September 2016 as the Victim Services Director of DeKalb County and later moved to the Victim Services Director of Marshall County. As an advocate, Sherrie stands in the gap between the victim and all the services they may need to help cope with the trauma they have experienced. Sherrie was named Executive Director of Family Services of North Alabama in May 2018.

Assistant Executive Director

Steve Downs

Steve became Assistant Director of Family Services of North Alabama in May 2018.

Number of employees

Source: IRS Form 990

Family Services of North Alabama

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

Family Services of North Alabama

Board of directors
as of 06/26/2024
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board co-chair

Amanda Coolidge

Family Services of North Alabama

Term: 2021 - 2022


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Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 6/24/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

No data

Equity strategies

Last updated: 10/16/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.