Recovery Resources
Partners in Health. Partners in Hope.
Recovery Resources
EIN: 34-1211116
Mission
Recovery Resources is a 501(c)(3) not-for-profit entity whose mission is to help people triumph over mental illness, alcoholism, drugs and other addictions.
Notes from the nonprofit
As an independent behavioral health 501(c)(3) in Cuyahoga County, Recovery Resources helps people triumph over mental health challenges, alcoholism, drug, and other addictions. We offer a variety of services to our clients including employment services, recovery housing, case management, individual and group behavioral counseling, MAT (medicated assisted treatment) and MOUD (medication for opioid use disorder) services, forensic services, prevention services, and gambling treatment Services. Our unique affiliation with The MetroHealth System, a nationally ranked 501(c)(3) nonprofit hospital system, allows clients to receive coordinated care for physical health, including primary care and preventative care options.
Ruling year
1977
President & CEO
Mrs. Seona Goerndt
Main address
4269 Pearl Road
Cleveland, OH 44109 USA
Formerly known as
Cleveland Center on Alcoholism
Neighborhood Counseling Services
Alcohol Services of Cleveland
Spectrum Support of Services
EIN
34-1211116
Addiction services
Human services
Community mental health care
Mental health counseling
Psychiatric care
Population served
Low-income people
People with psychosocial disabilities
Substance abusers
Adults
NTEE code
Alcohol, Drug and Substance Abuse, Dependency Prevention and Treatment (F20)
Human Services - Multipurpose and Other N.E.C. (P99)
Vocational Rehabilitation (includes Job Training and Employment for Disabled and Elderly) (J30)
IRS subsection
501(c)(3) Public Charity
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
Tax forms
Communication
Affiliations
Programs and results
Reports and documents
Download annual reportsWhat we aim to solve
We aim to provide services to individuals 18 and older regardless of insurance and whether or not they are able to pay.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Prevention
Alcohol and drug prevention education; gambling; identification and referral; Mental Health First Aid; training institute; EAP; speakers bureau
Treatment
Mental illness and/or addiction treatment services, including: assessment, counseling and therapy; community psychiatric supportive treatment; pharmacologic management service; women-specific and men-specific treatment, dual diagnosis; drug screening; intensive outpatient; outpatient; after care and crisis intervention
Recovery
Housing, employment and vocational services.
Where we work
Affiliations & memberships
The MetroHealth System 2018
Spectrum of Supportive Services 2011
Community Challenge 2008
Neighborhood Counseling Services 2000
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of reintroduced populations
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, People with disabilities, Substance abusers, Incarcerated people, Economically disadvantaged people
Related Program
Treatment
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Number of children who have the skills necessary to maintain personal health
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, LGBTQ people, At-risk youth
Related Program
Prevention
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of people who received clinical mental health care
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Incarcerated people, Economically disadvantaged people, Substance abusers, People with disabilities
Related Program
Treatment
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of people in the area with access to affordable housing as a result of the nonprofit's efforts
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Substance abusers, People with disabilities, Economically disadvantaged people, Victims and oppressed people
Related Program
Recovery
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our goals are providing behavioral health and addiction services to individuals in need. This includes individuals reintegrating into society: those involved in the criminal justice system, those experiencing homelessness, and those from minority groups.
What are the organization's key strategies for making this happen?
We continuously partner with community agencies, like The MetroHealth System, in order to provide preventative and primary care to clients. Recovery Resources and The MetroHealth System coordinate services in order to provide support across the Continuum of Care.
What are the organization's capabilities for doing this?
To serve our community, we are fortunate to have a variety of revenue streams including the ADAMHS Board of Cuyahoga County, as well as other city, state, federal grants, private foundations, individual donors and fundraising events.
What have they accomplished so far and what's next?
In 2022, we served over over 32,500 clients directly and indirectly. That number includes mental health and addiction treatment, peer support, employment and vocational rehabilitation, criminal justice, housing services, and prevention services (gambling, alcohol & other drugs, conferences, lottery, and coalition). In 2023, we are on pace to increase the number of those served.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2022 info
1.22
Months of cash in 2022 info
0.7
Fringe rate in 2022 info
25%
Funding sources info
Assets & liabilities info
Financial data
Recovery Resources
Balance sheetFiscal Year: Jan 01 - Dec 31
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jan 01 - Dec 31
This snapshot of Recovery Resources’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
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Business model indicators
| Profitability info | 2018 * | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Unrestricted surplus (deficit) before depreciation | -$929,667 | $320,540 | $1,090,558 | -$668,178 | -$929,578 |
| As % of expenses | -6.3% | 2.4% | 9.9% | -6.7% | -10.3% |
| Unrestricted surplus (deficit) after depreciation | -$1,233,521 | $52,976 | $902,769 | -$863,561 | -$1,540,246 |
| As % of expenses | -8.2% | 0.4% | 8.1% | -8.4% | -16.0% |
| Revenue composition info | |||||
|---|---|---|---|---|---|
| Total revenue (unrestricted & restricted) | $13,700,107 | $14,027,992 | $11,663,303 | $8,685,000 | $9,376,682 |
| Total revenue, % change over prior year | -1.4% | 2.4% | -16.9% | -25.5% | 8.0% |
| Program services revenue | 92.3% | 91.2% | 93.6% | 90.0% | 85.3% |
| Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
| Investment income | 0.9% | 0.9% | 1.4% | 1.1% | 1.1% |
| Government grants | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
| All other grants and contributions | 6.0% | 5.4% | 4.7% | 6.3% | 2.3% |
| Other revenue | 0.8% | 2.5% | 0.3% | 2.6% | 11.4% |
| Expense composition info | |||||
|---|---|---|---|---|---|
| Total expenses before depreciation | $14,786,833 | $13,549,732 | $11,020,533 | $10,034,403 | $8,993,547 |
| Total expenses, % change over prior year | 10.8% | -8.4% | -18.7% | -8.9% | -10.4% |
| Personnel | 65.1% | 69.0% | 74.0% | 72.7% | 74.8% |
| Professional fees | 10.7% | 8.8% | 8.6% | 8.4% | 9.9% |
| Occupancy | 8.2% | 9.8% | 8.3% | 9.7% | 5.8% |
| Interest | 0.2% | 0.6% | 0.4% | 0.2% | 1.2% |
| Pass-through | 2.8% | 1.9% | 1.1% | 1.4% | 0.9% |
| All other expenses | 13.1% | 10.0% | 7.6% | 7.5% | 7.4% |
| Full cost components (estimated) info | 2018 | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Total expenses (after depreciation) | $15,090,687 | $13,817,296 | $11,208,322 | $10,229,786 | $9,604,215 |
| One month of savings | $1,232,236 | $1,129,144 | $918,378 | $836,200 | $749,462 |
| Debt principal payment | $194,400 | $0 | $1,033,318 | $0 | $848,684 |
| Fixed asset additions | $0 | $0 | $0 | $311,048 | $0 |
| Total full costs (estimated) | $16,517,323 | $14,946,440 | $13,160,018 | $11,377,034 | $11,202,361 |
Capital structure indicators
| Liquidity info | 2018 | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Months of cash | 0.1 | 0.2 | 0.4 | 0.8 | 0.7 |
| Months of cash and investments | 4.8 | 5.5 | 7.3 | 8.9 | 7.8 |
| Months of estimated liquid unrestricted net assets | 2.3 | 4.1 | 5.1 | 5.7 | 4.3 |
| Balance sheet composition info | 2018 | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Cash | $145,198 | $239,752 | $322,838 | $665,538 | $559,019 |
| Investments | $5,749,414 | $5,933,101 | $6,339,463 | $6,806,059 | $5,264,281 |
| Receivables | $1,489,624 | $2,601,947 | $2,320,774 | $1,235,067 | $1,511,279 |
| Gross land, buildings, equipment (LBE) | $5,591,651 | $5,659,588 | $5,686,502 | $5,956,848 | $3,689,372 |
| Accumulated depreciation (as a % of LBE) | 62.0% | 68.0% | 70.9% | 70.3% | 75.6% |
| Liabilities (as a % of assets) | 29.8% | 33.5% | 24.8% | 31.2% | 50.8% |
| Unrestricted net assets | $4,816,543 | $4,755,312 | $5,658,081 | $4,794,520 | $3,254,274 |
| Temporarily restricted net assets | $523,569 | N/A | N/A | N/A | N/A |
| Permanently restricted net assets | $1,550,430 | N/A | N/A | N/A | N/A |
| Total restricted net assets | $2,073,999 | $2,410,891 | $2,500,493 | $2,570,546 | $2,570,546 |
| Total net assets | $6,890,542 | $7,166,203 | $8,158,574 | $7,365,066 | $5,824,820 |
Key data checks
| Key data checks info | 2018 | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|
| Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
President & CEO
Mrs. Seona Goerndt
Seona Goerndt joined Recovery Resources as President & CEO in 2021 as the agencys 5th president. Prior to Recovery Resources, Seona has had an extensive career in hospital and healthcare administration including leadership roles with MetroHealth, HealthSpan Ohio and Kaiser Permanente. She holds a bachelor's degree in Human Resources Management from Notre Dame College and a Master of Business Administration from Cleveland State University. She is a Recovery Resources Board of Directors alumni, a Three Arches Foundation board member, and board member of the American College of Healthcare Executives, Northern Ohio Chapter.
Number of employees
Source: IRS Form 990
Recovery Resources
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
Recovery Resources
Highest paid employeesSOURCE: IRS Form 990
Compensation data
Recovery Resources
Board of directorsas of 04/09/2024
Board of directors data
Mr. Adam Bechler
Wells Fargo Advisors
Term: 2020 - 2023
Sheila M. Beck, CPA
Apple Growth Partners
Julia Bruner, MD
The MetroHealth System
Bridget Barrett
The MetroHealth System
Ivan Berkel, MBA
The MetroHealth System
Bret Buike
Buckeye Dealership Consulting
Mara E. Cushwa, Esq.
Calfee, Halter & Griswold LLP
Max E. Dehn
Cavich Familo & Durkin
Michael Hsu, PMP, CHCIO, CDH-E
The MetroHealth System
Mark Masterson
Rapid Building Solutions, LLC and Rapid Construction Solutions, LLC
Jarrett G. Pratt, M. Ed
The Pratt Center | Campus Engagement, Diversity, Equity, and Inclusion
Alan K. Nevel, MBA
The MetroHealth System
Joan Papp, MD, FACEP
The MetroHealth System
Chuck Royer, Esq.
Buckley King
Jessica E. Vazquez, Ed.S
Mental Health Specialist & School Psychologist
Christine Wiskochil
Robert W. Baird & Co.
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Contractors
Fiscal year endingGuideStar Pro Reports
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- Financial statements for 2021
- Letter of Determination
- Officer and/or Employee data for 2022, 2021, 2020, 2019, 2018
- Contractor and/or Paid Preparer data for 2022, 2021, 2020
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