United Methodist Family Services of Virginia
Unwavering champions for high-risk children and families.
United Methodist Family Services of Virginia
EIN: 54-0505969
Programs and results
Reports and documents
Download annual reportsWhat we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Treatment Foster Care & Adoption
Treatment Foster Care - Supporting children and teens in foster care who are working to overcome past trauma or abuse or those with behavioral or medical challenges. We identify supportive foster families and provide extensive training and comprehensive ongoing support. Extreme Recruitment – Helping children and teens in foster care find adoptive homes by locating and reconnecting them with relatives or other supportive adults. Adoption Services – Specializing in the adoption of children from the foster care system, we provide support before and after the adoption is finalized. Adoptive Family Preservation – Providing free counseling and support groups for all adoptive families in Virginia. Project LIFE (Living Independently, Focusing on Empowerment) – helping prepare and equip teens in foster care for life as productive adults.
Community Based Services
UMFS supports high-risk children and families through a variety of community based services: Intensive Care Coordination (ICC) – Working with the entire family, giving them voice to identify key needs and the professionals they need to support them. For children with behavioral, emotional, or mental health challenges who are at risk of an out-of-home placement or currently in one. Family Support Partners (FSP) – FSPs are parents of children with behavioral, emotional, or mental health challenges who have experience navigating the complexities of the healthcare system. They provide emotional support, advocacy, and education for other families facing similar challenges.
Specialized Education
Charterhouse School – Providing specialized therapeutic education for children struggling with emotional, behavioral, and developmental challenges or autism or other neurological differences. Small class sizes with dedicated teachers and student support coaches help elementary, middle, and high-school aged students overcome challenges and thrive. The Richmond campus serves children in the UMFS Child & Family Healing Center as well as day students from across the Richmond metro area. The Edinburg location serves day students in the Shenandoah Valley, from Harrisonburg to Winchester. The Courage to Succeed program empowers students with high-functioning autism and other neurological differences to help them earn a college degree or vocational certificate, work in their chosen field, and live independently.
Residential Treatment
Child & Family Healing Center – Serving children ages 11 – 18 with acute mental health challenges. Many of the youth we serve are also struggling to overcome trauma, acute behavioral and emotional challenges, or have autism and other neurological differences. Youth live on our Richmond campus for 6 – 18 months while participating in customized therapeutic treatment to help them heal. Leland House – Providing short-term (up to 60 days) intervention and stabilization for children ages 12 – 17 in Fairfax County who are in crisis and cannot remain in their home.
Where we work
Accreditations
Council on Accreditation for Children and Family Services - Accreditation 2023
Better Business Bureau of Central VA - Accredited Charity 2023
Virginia Association of Independent Specialized Education Facilities 2023
Points of Light Service Enterprise Certified 2023
Awards
External reviews

Photos
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
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Which of the following feedback practices does your organization routinely carry out?
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What challenges does the organization face when collecting feedback?
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2021 info
1.61
Months of cash in 2021 info
2.1
Fringe rate in 2021 info
29%
Funding sources info
Assets & liabilities info
United Methodist Family Services of Virginia
Revenue & expensesFiscal Year: Jul 01 - Jun 30
SOURCE: IRS Form 990
United Methodist Family Services of Virginia
Balance sheetFiscal Year: Jul 01 - Jun 30
SOURCE: IRS Form 990
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
United Methodist Family Services of Virginia
Financial trends analysis Glossary & formula definitionsFiscal Year: Jul 01 - Jun 30
SOURCE: IRS Form 990
This snapshot of United Methodist Family Services of Virginia’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
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Business model indicators
Profitability info | 2017 | 2018 | 2019 | 2020 | 2021 |
---|---|---|---|---|---|
Unrestricted surplus (deficit) before depreciation | $1,667,573 | $3,160,797 | $1,820,592 | $646,768 | $6,070,574 |
As % of expenses | 8.0% | 15.4% | 8.4% | 2.9% | 27.8% |
Unrestricted surplus (deficit) after depreciation | $1,190,828 | $2,694,980 | $1,334,556 | $80,983 | $5,457,526 |
As % of expenses | 5.6% | 12.8% | 6.0% | 0.4% | 24.3% |
Revenue composition info | |||||
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Total revenue (unrestricted & restricted) | $21,770,843 | $23,825,096 | $23,471,522 | $24,407,737 | $24,127,459 |
Total revenue, % change over prior year | -4.3% | 9.4% | -1.5% | 4.0% | -1.1% |
Program services revenue | 77.6% | 68.7% | 73.9% | 72.3% | 68.5% |
Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Investment income | 1.9% | 1.9% | 2.5% | 2.1% | 2.7% |
Government grants | 7.0% | 9.3% | 10.1% | 10.6% | 7.4% |
All other grants and contributions | 5.3% | 12.4% | 5.4% | 8.7% | 11.1% |
Other revenue | 8.2% | 7.8% | 8.1% | 6.2% | 10.3% |
Expense composition info | |||||
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Total expenses before depreciation | $20,772,437 | $20,527,988 | $21,689,975 | $22,454,810 | $21,821,973 |
Total expenses, % change over prior year | -6.3% | -1.2% | 5.7% | 3.5% | -2.8% |
Personnel | 68.1% | 69.1% | 69.1% | 69.6% | 70.0% |
Professional fees | 0.7% | 0.8% | 0.3% | 0.4% | 0.4% |
Occupancy | 5.5% | 5.7% | 5.2% | 4.8% | 5.6% |
Interest | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Pass-through | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
All other expenses | 25.7% | 24.4% | 25.4% | 25.2% | 24.0% |
Full cost components (estimated) info | 2017 | 2018 | 2019 | 2020 | 2021 |
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Total expenses (after depreciation) | $21,249,182 | $20,993,805 | $22,176,011 | $23,020,595 | $22,435,021 |
One month of savings | $1,731,036 | $1,710,666 | $1,807,498 | $1,871,234 | $1,818,498 |
Debt principal payment | $10,170 | $10,018 | $0 | $0 | $0 |
Fixed asset additions | $0 | $0 | $867,310 | $1,629,193 | $9,040,212 |
Total full costs (estimated) | $22,990,388 | $22,714,489 | $24,850,819 | $26,521,022 | $33,293,731 |
Capital structure indicators
Liquidity info | 2017 | 2018 | 2019 | 2020 | 2021 |
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Months of cash | 0.6 | 0.1 | 0.2 | 4.4 | 2.1 |
Months of cash and investments | 9.8 | 11.0 | 11.0 | 15.2 | 14.7 |
Months of estimated liquid unrestricted net assets | 9.9 | 11.7 | 11.6 | 12.5 | 11.2 |
Balance sheet composition info | 2017 | 2018 | 2019 | 2020 | 2021 |
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Cash | $1,117,116 | $200,420 | $375,099 | $8,233,392 | $3,831,360 |
Investments | $15,932,694 | $18,658,409 | $19,561,095 | $20,301,689 | $22,905,561 |
Receivables | $2,674,091 | $4,236,439 | $3,664,368 | $4,713,763 | $3,263,176 |
Gross land, buildings, equipment (LBE) | $15,199,606 | $15,326,299 | $16,070,103 | $17,076,970 | $25,592,693 |
Accumulated depreciation (as a % of LBE) | 68.5% | 69.8% | 68.9% | 64.5% | 43.4% |
Liabilities (as a % of assets) | 11.7% | 10.9% | 11.2% | 32.9% | 32.1% |
Unrestricted net assets | $21,995,955 | $24,690,935 | $26,025,491 | $26,106,474 | $31,564,000 |
Temporarily restricted net assets | $411,885 | $496,621 | $417,503 | N/A | N/A |
Permanently restricted net assets | $0 | $0 | $0 | N/A | N/A |
Total restricted net assets | $411,885 | $496,621 | $417,503 | $1,575,593 | $397,653 |
Total net assets | $22,407,840 | $25,187,556 | $26,442,994 | $27,682,067 | $31,961,653 |
Key data checks
Key data checks info | 2017 | 2018 | 2019 | 2020 | 2021 |
---|---|---|---|---|---|
Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
President and CEO
Nancy Toscano
Nancy Toscano was named UMFS President and Chief Executive Officer in April 2021. Before joining UMFS in 2007, Nancy worked with youth and families in New York, California, as well as in England and Malaysia. She has extensive experience in organizational behavior and culture, metrics analysis, and strategic thinking, and she is trained in Innovation Engineering and the Gazelle’s method of strategic execution. Nancy was chair of Richmond City’s Community, Planning and Management Team and facilitated its strategic planning process. She serves on the Child Abuse and Neglect Advisory Committee, has appointments to the boards of Virginia Coalition of Private Providers and the United Methodist Association (UMA), and she played a key leadership role in Virginia’s implementation of the Family First Preservation Services Act. Nancy holds a BSW from Siena College, an MSW from New York University, and a PhD in public policy and administration from Virginia Commonwealth University.
Number of employees
Source: IRS Form 990
United Methodist Family Services of Virginia
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
United Methodist Family Services of Virginia
Highest paid employeesSOURCE: IRS Form 990
Compensation data
United Methodist Family Services of Virginia
Board of directorsas of 05/03/2023
Board of directors data
Ms. N. H. Cookie Scott
Retired, Virginia Department of Corrections
Term: 2019 - 2024
John Brenneke
Retired United Methodist pastor
Bruce Whitehurst
Virginia Bankers Association
Chris Henderson
Pinnacle Living
Melissa Sikes
Mitchell, Wiggins & Company
David Reid
Virginia House of Delegates
Jennie Reynolds
Anthem HealthKeepers Plus
N.H. Cookie Scott
Retired, Virginia Department of Corrections
Keith Hare
Virginia Health Care Association
Ann Hodges
University of Richmond
Nancy Toscano
UMFS
Nancy Campos
Virginia Department of Corrections
Jim Mallory
Truist
Linda Nablo
Retired, Virginia Department of Medical Assistance Services
Melvin Roy
Student, Regent University
Vernon Green
Founder and CEO of GCubed, Inc.
Marshall Ross
Retired, Civil Trial Unit, Commonwealth of Virginia
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as: