Alabaster International

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Alabaster International

EIN: 45-4464750


We are on a mission to go to places around the world where people have been forgotten and partner with local leaders who are already making a difference to restore hope and empower communities toward wholeness. Our core areas of focus are: healthcare services, youth and women empowerment, food security, and education capacity building. Our work is focused in East Africa.

Ruling year info


Founder & President

Shannon Fernando

Secretary of the Board

Veena Fenn

Main address

2832 Mansfield Dr

Burbank, CA 91504 USA

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Subject area info


Health care access

Health care clinics

School-based health care

Food security

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Population served info

Internally displaced people

Nomadic people

Low-income people

Extremely poor people

Working poor

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NTEE code info

Health Support Services (E60)

IRS subsection

501(c)(3) Public Charity

IRS filing requirement

This organization is required to file an IRS Form 990-N.

Tax forms

Show Forms 990



Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Healthcare Services

Isolated communities often lack access to basic needs, most notably health care. Clinics and hospitals are too far away, are not stocked with basic medications or don’t have trained staff. Alabaster began as a mobile clinic, with a vision to bring care to those who couldn’t get to it themselves. Today, we partner with communities to address acute health needs through mobile clinics, and create sustained health and wellness through vaccine drives, health education and advocating for resources, including bricks and mortar clinics and dedicated healthcare providers.

Population(s) Served
At-risk youth
Extremely poor people
Low-income people
Nomadic people

Where we work

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We take steps to get feedback from marginalized or under-represented people, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to find the ongoing funding to support feedback collection


The people, governance practices, and partners that make the organization tick.

Letter of Determination is not available for this organization
Form 1023/1024 is not available for this organization

Founder & President

Shannon Fernando

Shannon Fernando-Rubera is a California board-certified family nurse practitioner who has devoted her career to increasing access to health care for vulnerable people and communities. She founded Alabaster International, originally Alabaster Mobile Clinic, with a vision for bringing holistic care and education to communities that have been overlooked by going where others choose not to go. She is a tireless advocate for people who live on the margins, and envisions a world where everyone has the resources they need to realize their dreams. In addition to her work with Alabaster, Shannon serves as Chief Innovations Officer at Los Angeles Christian Health Centers in LA’s Skid Row community, providing primary care for homeless individuals and driving strategy and vision for new programming, including their street medicine initiative.

Secretary of the Board

Veena Fenn

Veena Fenn is a registered nurse with 10 years of experience in adult critical care. She traveled on her first outreach trip with Alabaster in 2013 and has returned every year since. Veena joined Alabaster’s board in 2015, allowing her to contribute to the overall strategy, in addition to the implementation, of healthcare and health education projects. Driven by a longstanding desire to bring quality medical care to underserved communities in Africa, Veena has grown a deep commitment to Kenya and its people, and strives to provide quality nursing care to her patients. She also enjoys partnering with local providers and educating fellow team members on key areas of health and preventative medicine. Veena holds a Bachelor’s in Nursing from New York University and a Master’s in Science from Dartmouth College. She is a proud aunt of two and enjoys traveling and spending time with her friends and family.

There are no officers, directors or key employees recorded for this organization

There are no highest paid employees recorded for this organization.

Alabaster International

Board of directors
as of 07/05/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Shannon Fernando


Veena Fenn

Huntington Hospital

Betsy Stewart


Leela Braganza

Fenn Books

Ashantha Rubera

Smiling Islander

Rini George

5 Fold Marketing

Connie Lapadat


Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 7/5/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Asian/Asian American
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

The organization's co-leader identifies as:

Race & ethnicity
Asian/Asian American
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

Race & ethnicity

Gender identity


Sexual orientation


Equity strategies

Last updated: 07/05/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.