PLATINUM2023

Parents Helping Parents, Inc.

Building Bright Futures for Children with Special Needs

aka PHP   |   San Jose, CA   |  http://www.php.com
GuideStar Charity Check

Parents Helping Parents, Inc.

EIN: 94-2814246


Mission

We build bright futures for Children with Special Needs.
PHP's mission is to help children and adults with special
needs receive the support and services they need to reach their
full potential by providing information, training and resources to build strong families and improve systems of care.

Ruling year info

1982

Executive Director

Maria Daane

Main address

1400 Parkmoor Ave, Suite 100 Sobrato Center for Nonprofits - San Jose

San Jose, CA 95126 USA

Show more contact info

EIN

94-2814246

Subject area info

Family disability resources

Special population support

Developmental disability services

Unknown or not classified

Population served info

Children and youth

Parents

Low-income people

People with disabilities

People with intellectual disabilities

NTEE code info

Services to Promote the Independence of Specific Populations (P80)

Developmentally Disabled Services/Centers (P82)

Unknown (Z99)

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Community, Family and Health Services

Services specific to Community, Family and Health Services include:
-early intervention services for parents of children ages 0-5 with or at-risk-for developmental disabilities such as ADD/ADHD, Autism and Speech Impairment.
-an Integrated Playgroup which provides socialization with non-disabled peers for children ages 0-5 with disabilities and their families.
-Social Boundaries, a unique abuse prevention and social skills education program that teaches appropriate social boundaries and social interaction to decrease the vulnerability and increase the inclusive opportunities in the community for children, youth and young adults with developmental disabilities, such as mental retardation and autism
-Sharing the Journey, a series of workshops for families coping with a new diagnosis or concern about their child, which builds the family’s capacity to access community resources and advocate on behalf of their child
-Children’s workshops such as SibShops a therapeutic program which addresses the unique concerns for brothers and sisters of children with special needs
-Workshops on how to successfully apply for public benefits such as SSI

Population(s) Served
People with disabilities

Services specific to Education Services include:
-parent education on a variety of education issues related to special needs such as legal rights and responsibilities, assessments, Individual Family Service and Individualized Education Plans, conflict resolution, positive behavior plans and suspensions/expulsions
-assistive technology (AT) services through PHP’s iTECH Center on assistive technology that includes guided explorations of assistive technology, assessments for individual children, and a toy adaptation service.

Population(s) Served
Parents
People with disabilities

PHP has over 200 videos in 5 languages on topics ranging from special education basics on how to apply for public benefits.

Population(s) Served
Parents
People with intellectual disabilities

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Related Program

Community, Family and Health Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

PHP provides on average 3 services to each family we serve per year.

Number of families who report that service and support staff/providers are available and capable of meeting family needs

This metric is no longer tracked.
Totals By Year
Related Program

Community, Family and Health Services

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

this is a percentage of survey respondents who reported that PHP helped secure better support for their child

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

PHP's goals are built upon the foundation of this philosophy:

We believe families should have a critical voice in their child's care, life choices, and education and have the right to work as equals with professionals serving their children. Parents and their children should be empowered advocates for themselves while working with others to help in this advocacy endeavor and “provide a voice" for the more vulnerable among us.

Our organizational goals are:

1. Ensure PHP programs and services are responsive to the changing needs of families of children and adults with special needs.

2. Provide comprehensive outreach to the community and flexible systemic approaches to promote inclusive communities.

3. Increase services and programs at PHP with the greatest efficacy and efficiency.

4. Develop a unified community "voice" representative of the 20% of the population (children, youth and adults) with disabilities and special health care needs.

By the end of 2020, PHP will be serving 50,000 families with children with special needs in a financially sustainable way.

Strategic Direction #1: Technology
Through technology PHP will enable new and existing generations of parents to consume the offerings of PHP when and how they want. Through technology PHP will enable parents to connect with other parents no matter their location or ability to travel. Through technology PHP will enable parents to benefit from ideas and support that come from all over the world.

Strategic direction #2 Brand Awareness
No family should struggle silently because they do not know about the information and support that PHP can provide. We will run top quality brand awareness campaigns to connect families to PHP services and supporters to our mission. PHP will be recognized as the voice for families of children with special needs. We will tell our story to increase visibility and inspire people to support with their time, talent and treasure.

Keys to Success
We continue to measure the effectiveness of PHP by evaluating the keys to success and their direct connection to PHP's mission, philosophy and values.

1. Financial Viability
The principles of long term financial viability will be integrated into all of PHP's priorities from raising more unrestricted dollars, growing a larger volunteer bank, serving a more diverse community of children with special needs, identifying community partners for the purposes of forming strategic alliances, to greater name recognition, all to ensure the organizational and fiscal stability of the agency.

2. Diversity
PHP will have a dedicated focus and plan for reaching and serving individuals representing a wide range of perspectives in the community. Multiple disabilities, multicultural and language-specific parent education, information, support and direction will continue to be available to the community at PHP. PHP's Board, staff and volunteers will continue to reflect the diversity of the community that we serve.

3. Organization Health
PHP will be a well-connected and recognized agency reaching and serving all families who have a child challenged by special needs. PHP is an organization of well-trained staff and volunteers focused on the services and programs we are uniquely qualified to provide. Staff compensation will be comparable to the salaries of similar organizations. PHP will continue to measure and evaluate the effectiveness and quality of our programs and services and modify them to reflect what we have learned from our surveys and evaluations.

4. Stewardship
We value and are committed to growing professional development of both our staff and board. PHP values and acknowledges donors and volunteers for their contributions to the overall health and well-being of the agency. Our annual budget and audit processes will continue to reflect our fiscal responsibilities to those we serve. High standards of performance in regards to fiscal management will continue to ensure that every dollar goes farther to support the long-term goals of the agency.

Since 1976 PHP has accomplished so much. What we need to do is to continually assess and reassess to be sure we are truly reflecting the community we serve.

We are known for work on preparing parents for special education, for peer support and for offering deep channels of information for parents, professionals and caregivers. PHP served over 5,800 families and professionals last year with nearly 20,000 services. Over 4,000 parents and professionals attended our workshops and special interest groups last year.

We are also stretching to provide appropriate support to older adults with disabilities - those children whose parents we first supported 10, 20, 30 or even 40 years ago. Many are aging parents with great concern about how to take care of their aging children. This opens up the possibility of being a resource for employment and housing resources.

There is much to do and to do it all we need to dramatically increase our financial support.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Families raising children wth disabilties.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve

  • What significant change resulted from feedback?

    PHP opened neighborhood offices in the underserved areas of East San Jose and Gilroy.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

Parents Helping Parents, Inc.
Fiscal year: Jul 01 - Jun 30

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990

6.90

Average of 4.20 over 10 years

Months of cash in 2022 info

SOURCE: IRS Form 990

3.6

Average of 2.5 over 10 years

Fringe rate in 2022 info

SOURCE: IRS Form 990

19%

Average of 22% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

Source: IRS Form 990 info

Parents Helping Parents, Inc.

Revenue & expenses

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990

Fiscal year ending: cloud_download Download Data

Parents Helping Parents, Inc.

Balance sheet

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Parents Helping Parents, Inc.

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990

This snapshot of Parents Helping Parents, Inc.’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

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Business model indicators

Profitability info 2018 2019 2020 2021 2022
Unrestricted surplus (deficit) before depreciation -$183,319 $215,289 $313,318 $426,797 $49,028
As % of expenses -8.9% 9.7% 13.3% 18.2% 2.1%
Unrestricted surplus (deficit) after depreciation -$193,556 $201,047 $296,728 $410,263 $32,435
As % of expenses -9.4% 9.0% 12.5% 17.4% 1.4%
Revenue composition info
Total revenue (unrestricted & restricted) $2,339,478 $2,465,743 $2,519,605 $2,650,062 $2,322,340
Total revenue, % change over prior year 18.9% 5.4% 2.2% 5.2% -12.4%
Program services revenue 2.2% 3.5% 1.7% 8.8% 2.4%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.2% 0.3% 0.1% 0.1% 0.4%
Government grants 62.9% 68.9% 56.1% 61.4% 58.3%
All other grants and contributions 34.6% 27.3% 42.1% 29.5% 38.8%
Other revenue 0.0% 0.0% 0.0% 0.2% 0.1%
Expense composition info
Total expenses before depreciation $2,056,992 $2,212,252 $2,351,796 $2,341,534 $2,293,119
Total expenses, % change over prior year 9.8% 7.5% 6.3% -0.4% -2.1%
Personnel 66.2% 67.5% 70.2% 75.8% 75.5%
Professional fees 5.4% 5.8% 4.5% 15.6% 15.5%
Occupancy 5.9% 5.1% 5.0% 0.0% 2.5%
Interest 0.0% 0.0% 0.0% 0.0% 0.0%
Pass-through 1.7% 1.0% 1.4% 2.8% 0.0%
All other expenses 20.8% 20.6% 18.8% 5.7% 6.5%
Full cost components (estimated) info 2018 2019 2020 2021 2022
Total expenses (after depreciation) $2,067,229 $2,226,494 $2,368,386 $2,358,068 $2,309,712
One month of savings $171,416 $184,354 $195,983 $195,128 $191,093
Debt principal payment $0 $0 $0 $250,000 $0
Fixed asset additions $0 $69,800 $0 $0 $0
Total full costs (estimated) $2,238,645 $2,480,648 $2,564,369 $2,803,196 $2,500,805

Capital structure indicators

Liquidity info 2018 2019 2020 2021 2022
Months of cash 3.2 4.5 5.3 4.6 3.6
Months of cash and investments 4.1 5.3 7.4 8.0 8.4
Months of estimated liquid unrestricted net assets 2.4 3.0 4.4 6.6 7.0
Balance sheet composition info 2018 2019 2020 2021 2022
Cash $549,408 $822,327 $1,037,122 $906,981 $693,096
Investments $148,857 $154,251 $407,209 $644,734 $918,882
Receivables $215,116 $146,258 $224,066 $219,017 $133,335
Gross land, buildings, equipment (LBE) $223,466 $273,419 $261,927 $261,927 $261,927
Accumulated depreciation (as a % of LBE) 49.9% 38.7% 39.7% 46.0% 52.4%
Liabilities (as a % of assets) 9.7% 7.9% 23.1% 13.0% 12.3%
Unrestricted net assets $517,996 $719,043 $1,015,771 $1,426,034 $1,458,469
Temporarily restricted net assets $1,160,377 $988,336 N/A N/A N/A
Permanently restricted net assets $0 $0 N/A N/A N/A
Total restricted net assets $1,160,377 $988,336 $607,887 $256,429 $201,520
Total net assets $1,678,373 $1,707,379 $1,623,658 $1,682,463 $1,659,989

Key data checks

Key data checks info 2018 2019 2020 2021 2022
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Form 1023/1024 is not available for this organization

Executive Director

Maria Daane

Maria Daane was appointed the Executive Director in July 2016 and has general oversight of all services provided. Maria brings a deep understanding of the complexities of running a multi-million dollar non-profit to PHP. Formerly the Executive Director of the Santa Clara City Library Foundation and Friends, she had a strong eight years of fundraising and program growth. Additionally, her organization was entrusted with $18 million to oversee the building of Santa Clara's Northside Library. Maria is a San Francisco Bay Area native and been Director of Membership and Marketing at the YMCA of the East Bay and the Associate Director of Campaign at the Capital Area United Way of Lansing, Michigan. She earned an MBA from Michigan State University and a Bachelor's degree from Cornell University. She has a passion for empowering families and reaching the underserved.

Number of employees

Source: IRS Form 990

Parents Helping Parents, Inc.

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

Parents Helping Parents, Inc.

Board of directors
as of 02/01/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Steven Hunt

Joyce Chow

Apple

Jon Cobb

Ayla Networks

Patrick Fichtner

BDO

Damon Korb

The Center for Developing Minds

Steven Hunt

Sandra Asher

Dani Rey Ardila

Lucile Packard Children’s Hospital Stanford

Glenda Maria Velasquez

Velasquez Public Relations

Giitka Balasingham

Rosewood Family Advisors

Tamara Blue

Charles Schwab

Vineet Goel

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 10/25/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 11/09/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.