Cancer Support Community South Bay
So that no one faces cancer alone
Cancer Support Community South Bay
EIN: 95-4076131
Mission
The mission of Cancer Support Community South Bay is "to ensure that all people impacted with cancer are empowered by knowledge, strengthened by action and sustained by community" - all completely free of charge. Cancer Support Community South Bay offers over 200 free programs each month for cancer patients, their families and loved ones - ALL FREE OF CHARGE. Our psychosocial support and educational programs are designed to address the loss of control, hopelessness and social isolation that cancer patients and their families often experience.
Notes from the nonprofit
In January 2022, we changed our name to Cancer Support Community South Bay (formerly Cancer Support Community Redondo Beach). In February 2022, we moved locations to Rolling Hills Plaza, Torrance, CA.
Ruling year
1991
Executive Director/CEO
Mrs. Joey Shanahan
Main address
2601 Airport Drive Suite 100
Torrance, CA 90505 USA
Formerly known as
Cancer Support Community Redondo Beach
EIN
95-4076131
Medical support services
Mental health counseling
Cancers
Public affairs
Human services
Population served
Children and youth
Adults
NTEE code
Health Support Services (E60)
Fund Raising and/or Fund Distribution (P12)
Alliance/Advocacy Organizations (W01)
IRS subsection
501(c)(3) Public Charity
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
Tax forms
Communication
Programs and results
Reports and documents
Download annual reports Download other documentsWhat we aim to solve
The need our organization is working to address is reaching more people within our 77 city service area to provide free support services to anyone impacted by a cancer diagnosis and their families. We are working to expand our outreach areas to underserved communities who could benefit from our free support offerings.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Psychosocial Support and Education for Cancer Patients and their Loved Ones
Cancer Support Community South Bay offers over 200 free programs each month for cancer patients, their families and loved ones - ALL FREE OF CHARGE. Our psychosocial support and educational programs are designed to address the loss of control, hopelessness and social isolation that cancer patients and their families often experience.
Where we work
Awards
Nonprofit of the Year 2021
Redondo Beach Chamber of Commerce
Affiliations & memberships
Tour de Pier Event 2021
External reviews
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of people who received clinical mental health care
This metric is no longer tracked.Totals By Year
Population(s) Served
Health
Related Program
Psychosocial Support and Education for Cancer Patients and their Loved Ones
Type of Metric
Input - describing resources we use
Direction of Success
Holding steady
Number of new clients within the past 12 months
This metric is no longer tracked.Totals By Year
Population(s) Served
Health
Related Program
Psychosocial Support and Education for Cancer Patients and their Loved Ones
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
The goal of Cancer Support Community South Bay is to help as many cancer patients as possible recover from the physical and emotional effects of cancer to the greatest extent possible.
What are the organization's key strategies for making this happen?
In 2021, we reached 1,177 cancer patients and their loved ones (ages 5-18) who visited Cancer Support Community over 16,000 times. We are virtually available days, evenings, and most Saturdays to people who are fighting for recovery from cancer, and their loved ones.
Before joining an ongoing weekly support group, an introductory meeting and participation in a short interview are necessary. Everyone is welcome to attend monthly networking groups, nutrition lunches, lectures, classes and social events on a drop-in basis and access our comprehensive library and donated literature files.
All of our services are provided FREE OF CHARGE.
What are the organization's capabilities for doing this?
We are completely capable of meeting our goals due to the passion and dedication of our staff, volunteers, Board of Directors and Professional Advisory Board, in tandem with generous philanthropic support we receive from our donors.
What have they accomplished so far and what's next?
We have converted all of our support groups, healthy lifestyle classes and educational workshops to a virtual online format. We are safely providing a critical connection to our cancer participants so they can benefit from our free support services without having to leave the house. We are working to implement a hybrid model when it is safe to resume in-person services by having an option for our participants to receive their support virtually or in-person.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
Anyone impacted by a cancer diagnosis and their families
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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What significant change resulted from feedback?
We are actively expanding our outreach to more cities in the Los Angeles County area after analyzing the amount of cancer patients in those areas that do not have access to free social and emotional care to deal with their disease.
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2021 info
39.95
Months of cash in 2021 info
15.6
Fringe rate in 2021 info
14%
Funding sources info
Assets & liabilities info
Cancer Support Community South Bay
Revenue & expensesFiscal Year: Jan 01 - Dec 31
SOURCE: IRS Form 990
Cancer Support Community South Bay
Balance sheetFiscal Year: Jan 01 - Dec 31
SOURCE: IRS Form 990
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jan 01 - Dec 31
SOURCE: IRS Form 990
This snapshot of Cancer Support Community South Bay’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
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Business model indicators
| Profitability info | 2017 | 2018 | 2019 | 2020 | 2021 |
|---|---|---|---|---|---|
| Unrestricted surplus (deficit) before depreciation | $330,635 | -$191,046 | $563,207 | $2,906,290 | $1,121,958 |
| As % of expenses | 35.1% | -19.0% | 51.7% | 275.5% | 103.2% |
| Unrestricted surplus (deficit) after depreciation | $326,880 | -$195,414 | $551,119 | $2,894,966 | $1,110,420 |
| As % of expenses | 34.6% | -19.4% | 50.1% | 271.5% | 101.0% |
| Revenue composition info | |||||
|---|---|---|---|---|---|
| Total revenue (unrestricted & restricted) | $1,104,572 | $1,120,550 | $1,111,113 | $3,576,765 | $1,780,697 |
| Total revenue, % change over prior year | 17.8% | 1.4% | -0.8% | 221.9% | -50.2% |
| Program services revenue | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
| Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
| Investment income | 10.6% | 14.8% | 14.5% | 4.7% | 13.5% |
| Government grants | 0.0% | 0.0% | 0.0% | 0.0% | 8.3% |
| All other grants and contributions | 90.8% | 87.3% | 87.0% | 97.3% | 69.6% |
| Other revenue | -1.4% | -2.1% | -1.4% | -2.1% | 8.6% |
| Expense composition info | |||||
|---|---|---|---|---|---|
| Total expenses before depreciation | $941,499 | $1,003,894 | $1,088,644 | $1,055,094 | $1,087,645 |
| Total expenses, % change over prior year | 6.5% | 6.6% | 8.4% | -3.1% | 3.1% |
| Personnel | 70.4% | 74.1% | 71.7% | 77.5% | 79.0% |
| Professional fees | 2.6% | 3.8% | 6.1% | 4.3% | 5.4% |
| Occupancy | 11.5% | 10.0% | 9.5% | 9.9% | 3.5% |
| Interest | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
| Pass-through | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
| All other expenses | 15.5% | 12.2% | 12.7% | 8.3% | 12.2% |
| Full cost components (estimated) info | 2017 | 2018 | 2019 | 2020 | 2021 |
|---|---|---|---|---|---|
| Total expenses (after depreciation) | $945,254 | $1,008,262 | $1,100,732 | $1,066,418 | $1,099,183 |
| One month of savings | $78,458 | $83,658 | $90,720 | $87,925 | $90,637 |
| Debt principal payment | $0 | $0 | $0 | $0 | $0 |
| Fixed asset additions | $0 | $68,757 | $0 | $0 | $0 |
| Total full costs (estimated) | $1,023,712 | $1,160,677 | $1,191,452 | $1,154,343 | $1,189,820 |
Capital structure indicators
| Liquidity info | 2017 | 2018 | 2019 | 2020 | 2021 |
|---|---|---|---|---|---|
| Months of cash | 14.3 | 11.0 | 9.5 | 29.6 | 15.6 |
| Months of cash and investments | 64.6 | 57.5 | 59.2 | 96.5 | 104.7 |
| Months of estimated liquid unrestricted net assets | 64.3 | 57.2 | 59.0 | 93.8 | 103.3 |
| Balance sheet composition info | 2017 | 2018 | 2019 | 2020 | 2021 |
|---|---|---|---|---|---|
| Cash | $1,122,601 | $924,282 | $858,328 | $2,604,991 | $1,416,096 |
| Investments | $3,943,244 | $3,883,576 | $4,507,792 | $5,875,887 | $8,076,974 |
| Receivables | $0 | $0 | $0 | $8,000 | $80,000 |
| Gross land, buildings, equipment (LBE) | $72,011 | $101,005 | $101,005 | $109,365 | $117,019 |
| Accumulated depreciation (as a % of LBE) | 92.5% | 30.9% | 42.9% | 50.0% | 56.6% |
| Liabilities (as a % of assets) | 0.5% | 0.6% | 0.3% | 2.8% | 2.5% |
| Unrestricted net assets | $5,052,453 | $4,857,039 | $5,408,158 | $8,303,124 | $9,413,544 |
| Temporarily restricted net assets | $0 | $0 | N/A | N/A | N/A |
| Permanently restricted net assets | $0 | $0 | N/A | N/A | N/A |
| Total restricted net assets | $0 | $0 | $0 | $0 | $0 |
| Total net assets | $5,052,453 | $4,857,039 | $5,408,158 | $8,303,124 | $9,413,544 |
Key data checks
| Key data checks info | 2017 | 2018 | 2019 | 2020 | 2021 |
|---|---|---|---|---|---|
| Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
Executive Director/CEO
Mrs. Joey Shanahan
Joey joined CSC South Bay in 2018 as Director of Development & Chief Operating Officer and became Executive Director/CEO in December 2019. Joey has spent her entire career in the nonprofit sector, most recently as Executive Director of South Central Scholars, a college access and success organization supporting low-income students across Los Angeles County. Joey is involved in many volunteer endeavors and became a Court Appointed Special Advocate (CASA) for foster youth in 2020. She obtained her undergraduate degree in Health Sciences from San Francisco State University, and her Master in Public Health from UCLA.
Number of employees
Source: IRS Form 990
Cancer Support Community South Bay
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
Cancer Support Community South Bay
Highest paid employeesSOURCE: IRS Form 990
Compensation data
Cancer Support Community South Bay
Board of directorsas of 04/07/2023
Board of directors data
Kelli Vieweg
Cancer Support Community South Bay
Term: 2023 - 2024
Jim Hunter
Cancer Support Community South Bay
Deb Patrick
Cancer Support Community South Bay
Kelli Vieweg
Cancer Support Community South Bay
Maureen Hazard
Cancer Support Community South Bay
Walt Zipperman
Cancer Support Community South Bay
Josh Cohen
Cancer Support Community South Bay
Dan Hovenstine
Cancer Support Community South Bay
Sacha Ohara
Cancer Support Community South Bay
Katy McCaig
Cancer Support Community South Bay
Lisa Werschky
Cancer Support Community South Bay
Scott Magee
Cancer Support Community South Bay
Melanie Friedlander
Cancer Support Community South Bay
Simon Grieve
Cancer Support Community South Bay
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 03/02/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.
Professional fundraisers
Fiscal year endingSOURCE: IRS Form 990 Schedule G
Solicitation activities
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