COMMUNITY TECH NETWORK
Transforming lives through digital equity
COMMUNITY TECH NETWORK
EIN: 26-2119465
Mission
Community Tech Network transforms lives through digital equity.
Notes from the nonprofit
We believe that access to the Internet is a human right and that those without the skills to use a computer are at risk of social and economic disadvantage. As public services and essential information are increasingly moving online, many people are left without access. All too often, America’s broadband internet gaps mirror its racial gaps. Given the health and equity benefits we know that broadband can deliver to people and communities, this disparity is unacceptable. Digital opportunities will become just another marker of racial inequity unless we support and empower communities of color through equal access to affordable broadband and the digital skills to use it. Community Tech Network strives to address these systemic inequities by providing digital skills training while helping our learners acquire home internet and a device. We recognize that access to technology is only a partial solution to systemic and persistent inequities. Connectivity needs to be coupled with digital
Ruling year
2008
Executive Director/Co-founder
Kami Griffiths
Main address
1390 Market Street, Suite 200
San Francisco, CA 94102 USA
EIN
26-2119465
Equal opportunity in education
Out-of-school learning
Computer literacy
E-learning
Nonprofits
Population served
Older adults
Seniors
People of Asian descent
People of African descent
People of European descent
NTEE code
Management & Technical Assistance (P02)
Employment Training (J22)
IRS subsection
501(c)(3) Public Charity
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
Tax forms
Communication
Programs and results
Reports and documents
Download annual reports Download other documentsWhat we aim to solve
The mission of Community Tech Network (CTN) is to transform lives through digital equity. CTN believes that access to the internet is a human right and that those without the skills to use the internet are at risk of social and economic disadvantage. To achieve its mission, CTN delivers programming by directly serving the clients of partner agencies to help individuals acquire technology skills that are essential in today's society. Digital literacy classes are offered in person and online in seven languages. CTN also works with partners to provide capacity building and training for their own staff. CTN’s community-based model addresses digital equity in locations where learners are, such as senior centers, housing developments, community centers, and libraries.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Curriculum & Licensing
Adults and seniors new to using the internet need more than a link to a training video to help them become independent and safe users. CTN has training material for various devices and 8 languages, including English, Spanish, Mandarin, Chinese, Russian, Korean, Vietnamese and Tagalog. The material can be utilized for online or in-person training and includes a learner booklet, in-class activities, and homework assignments.
Home Connect
In partnership with over 50 referring agencies across San Francisco, Home Connect provides older adults at risk of isolation with a customized 10-inch Android tablet, assistance enrolling in-home internet, and up to 17 hours of remote digital literacy training. Training is available in English, Spanish, Cantonese, Mandarin, Tagalog, Russian, Korean and Vietnamese.
Digital Leadership Program
CTN believes that for projects to be sustainable, there must be people who are dedicated to the cause and take a lead in their community.
Train the Trainers
CTN helps staff and volunteers get up to speed on understanding the digital divide and the training techniques best suited for adult learners new to using the internet. Participants receive access to online training with links to video clips of actual training sessions and access to a live session with a lead CTN trainer to address questions
Program Oversight
Implementing a digital inclusion program requires much more than a curriculum and a trained trainer. Partnering with CTN means receiving the support and access to a community of practice to assist with administrative tasks such as client intake, program reporting, understanding internet connectivity options, device set-up, distribution, and evaluation.
Where we work
Affiliations & memberships
Webby's Anthem Digital Equity and Inclusion Award 2021
NATOA Covid-19 Response Digital Equity Project of the Year 2021
External reviews
Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of sector award nominations earned by the organization
This metric is no longer tracked.Totals By Year
Related Program
Home Connect
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Decreasing
Context Notes
Decreasing loneliness scores/ increasing digital literacy
Number of program graduates
This metric is no longer tracked.Totals By Year
Population(s) Served
People of African descent, Seniors, People of Central American descent, Older adults, Low-income people
Related Program
Home Connect
Type of Metric
Context - describing the issue we work on
Direction of Success
Decreasing
Context Notes
Total from 2017 7300 unique learners with 43,926 learner visits
Number of volunteers
This metric is no longer tracked.Totals By Year
Population(s) Served
Extremely poor people, Older adults, Seniors, Multiracial people, People of African descent
Related Program
Home Connect
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of hours of training
This metric is no longer tracked.Totals By Year
Population(s) Served
People of African descent, People of East Asian descent, People of Central American descent, Low-income people, Older adults
Type of Metric
Context - describing the issue we work on
Direction of Success
Increasing
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our mission is to unite organizations and volunteers to transform lives through digital literacy.
The ability to use digital tools to find, analyze, create, and communicate information is a critical skill for the survival and quality of life of people everywhere. We seek to improve the quality of life, the capacity, and the self-sufficiency of CTN’s learners, trainers, and our partner organizations.
What are the organization's key strategies for making this happen?
Community Tech Network strives to address systemic inequities by providing digital skills training while helping our learners acquire home internet and a device. We recognize that access to technology is only a partial solution to systemic and persistent inequities. Connectivity needs to be coupled with digital skills training that is relevant and accessible to all learners, no matter their language, age, or socioeconomic status.
We train directly to a partner's community with our Home Connect Program. CTN provides capacity building for non-profits that want to solve their digital literacy issues with three programs- Train the Trainer, Program Overview, or our digitalLIFT program.
What are the organization's capabilities for doing this?
What have they accomplished so far and what's next?
By 2021, CTN had trained 7300 unique learners with 43,926 learner visits to digital instruction classes, both remote and drop-in lab sessions. This includes the hours spent by 1226 volunteer tutors. This training was conducted in 7 languages (English, Spanish, Russian, Cantonese, Mandarin, Korean, and Tagalog). A total of 37,292hours of instruction were delivered, and 3079 devices (laptops and tablets) were awarded to learners who completed the curriculum.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
-
Who are the people you serve with your mission?
Community Tech Network envisions an Internet with equitable access to inclusive and diverse content and technical support. We believe that access to the Internet is a human right and that those without the skills to use a computer are at risk of social and economic disadvantage. As public services and essential information are increasingly moving online, many people are left without access. All too often, America’s broadband internet gaps mirror its racial gaps. Given the health and equity benefits we know that broadband can deliver to people and communities, this disparity is unacceptable. Community Tech Network supports and empowers communities of color through equal access to affordable broadband and the digital skills to use it.
-
How is your organization using feedback from the people you serve?
To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
-
What significant change resulted from feedback?
In 2020 Community Tech Network (CTN) pivoted its business model within 6 weeks of the pandemic striking. Older adults were no longer able to go to libraries, labs, senior centers, or senior housing for in-person digital literacy training. With the SF Office of Aging support, CTN moved to remote-only training. CTN helped senior learners get low-cost broadband, we provided an internet-capable device, up to hours of digital literacy training including telehealth, and how to use zoom to say in touch with family and friends, (reducing isolation) order medications, and groceries. We aimed to protect the most vulnerable and underserved communities. Since our pilot we have expanded across the country and have added other programs base on the need of the community partner.
-
Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
-
What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2020 info
5.45
Months of cash in 2020 info
2.4
Fringe rate in 2020 info
14%
Funding sources info
Assets & liabilities info
COMMUNITY TECH NETWORK
Revenue & expensesFiscal Year: Jan 01 - Dec 31
SOURCE: IRS Form 990
COMMUNITY TECH NETWORK
Balance sheetFiscal Year: Jan 01 - Dec 31
SOURCE: IRS Form 990
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jan 01 - Dec 31
SOURCE: IRS Form 990
This snapshot of COMMUNITY TECH NETWORK’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
Created in partnership with
Business model indicators
| Profitability info | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|
| Unrestricted surplus (deficit) before depreciation | $31,310 | $36,466 | -$7,469 | -$42,711 | $141,773 |
| As % of expenses | 6.8% | 5.5% | -1.0% | -6.0% | 18.4% |
| Unrestricted surplus (deficit) after depreciation | $31,310 | $36,466 | -$7,469 | -$42,711 | $141,773 |
| As % of expenses | 6.8% | 5.5% | -1.0% | -6.0% | 18.4% |
| Revenue composition info | |||||
|---|---|---|---|---|---|
| Total revenue (unrestricted & restricted) | $466,145 | $692,141 | $745,059 | $780,787 | $841,119 |
| Total revenue, % change over prior year | 17.5% | 48.5% | 7.6% | 4.8% | 7.7% |
| Program services revenue | 10.6% | 50.1% | 34.6% | 25.3% | 18.2% |
| Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
| Investment income | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
| Government grants | 53.0% | 31.3% | 43.1% | 38.1% | 65.6% |
| All other grants and contributions | 35.5% | 18.6% | 22.1% | 36.5% | 15.9% |
| Other revenue | 0.9% | 0.0% | 0.1% | 0.2% | 0.2% |
| Expense composition info | |||||
|---|---|---|---|---|---|
| Total expenses before depreciation | $458,485 | $660,675 | $758,688 | $716,199 | $772,073 |
| Total expenses, % change over prior year | 46.7% | 44.1% | 14.8% | -5.6% | 7.8% |
| Personnel | 75.9% | 81.2% | 83.4% | 78.3% | 66.0% |
| Professional fees | 10.8% | 9.0% | 5.9% | 12.2% | 20.3% |
| Occupancy | 3.4% | 2.4% | 2.2% | 2.4% | 1.9% |
| Interest | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
| Pass-through | 0.0% | 0.0% | 2.6% | 0.0% | 0.0% |
| All other expenses | 9.9% | 7.4% | 6.0% | 7.2% | 11.8% |
| Full cost components (estimated) info | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|
| Total expenses (after depreciation) | $458,485 | $660,675 | $758,688 | $716,199 | $772,073 |
| One month of savings | $38,207 | $55,056 | $63,224 | $59,683 | $64,339 |
| Debt principal payment | $1,000 | $0 | $0 | $0 | $10,000 |
| Fixed asset additions | $0 | $0 | $0 | $0 | $0 |
| Total full costs (estimated) | $497,692 | $715,731 | $821,912 | $775,882 | $846,412 |
Capital structure indicators
| Liquidity info | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|
| Months of cash | 1.1 | 1.7 | 0.8 | 1.5 | 2.4 |
| Months of cash and investments | 1.1 | 1.7 | 0.8 | 1.5 | 2.4 |
| Months of estimated liquid unrestricted net assets | 0.8 | 1.2 | 1.0 | 0.3 | 2.5 |
| Balance sheet composition info | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|
| Cash | $42,476 | $95,149 | $50,679 | $89,494 | $152,740 |
| Investments | $0 | $0 | $0 | $0 | $0 |
| Receivables | $61,090 | $54,613 | $116,987 | $151,165 | $96,487 |
| Gross land, buildings, equipment (LBE) | $0 | $0 | $0 | $0 | $0 |
| Accumulated depreciation (as a % of LBE) | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
| Liabilities (as a % of assets) | 26.0% | 29.5% | 29.8% | 25.1% | 14.1% |
| Unrestricted net assets | $31,512 | $67,978 | $60,509 | $17,798 | $159,571 |
| Temporarily restricted net assets | $50,000 | $45,000 | $62,604 | N/A | N/A |
| Permanently restricted net assets | $0 | $0 | $0 | N/A | N/A |
| Total restricted net assets | $50,000 | $45,000 | $62,604 | $169,903 | $97,176 |
| Total net assets | $81,512 | $112,978 | $123,113 | $187,701 | $256,747 |
Key data checks
| Key data checks info | 2016 | 2017 | 2018 | 2019 | 2020 |
|---|---|---|---|---|---|
| Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
Executive Director/Co-founder
Kami Griffiths
Kami Griffiths is the executive director and co-founder of Community Technology Network, a nonprofit with the mission to transform lives through digital literacy. With nearly 15 years of experience working in the public sector, Kami has developed a passion for helping people gain access and better utilize technology, after witnessing firsthand how the digital divide and low literacy levels were aiding the cycle of poverty. She has worked for the City of New York Department of Parks & Recreation, managing 27 public access computing centers, teaching computer classes and establishing their volunteer trainer program. As the Training and Outreach Manager for TechSoup Global, Kami greatly expanded her knowledge and understanding of the nonprofit technology field, having conducted over 200 interviews with librarians and producing over 100 webinars. She is a founding member of the National Digital Inclusion Alliance (NDIA) and speaks nationally about digital inclusion.
Number of employees
Source: IRS Form 990
COMMUNITY TECH NETWORK
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
There are no highest paid employees recorded for this organization.
COMMUNITY TECH NETWORK
Board of directorsas of 01/20/2023
Board of directors data
Marcine Jansen
Story for All
Term: 2022 - 2024
Dr. Chris Brooks
University of Calfornia San Francisco
Term: 2022 - 2024
David Knego
Curry Senior Center
Celia Hannan-Cueto
SF Foundation
Serena Dang
Teacup
Keri Vogtmann
Blink
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
-
Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
No data
We do not display disability information for organizations with fewer than 15 staff.
Equity strategies
Last updated: 03/21/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.
Professional fundraisers
Fiscal year endingSOURCE: IRS Form 990 Schedule G
Solicitation activities
GuideStar Pro Reports
Report successfully added to your cart!
Want more data?
A GuideStar Pro report containing the following information is available for this organization:
- Email contact information
- Financial trends metrics for five most recent years 2020, 2019, 2018, 2017, 2016*
- Financial statements for 2021, 2020, 2019, 2018
- Letter of Determination
- Officer and/or Employee data for 2020, 2019, 2018, 2017, 2016
- Contractor and/or Paid Preparer data for 2020, 2019, 2018
- Board of Directors data for 2023
- *with the ability to download the data for 2020, 2019, 2018, 2017, 2016
Download it now for $125.
Need the ability to download nonprofit data and more advanced search options?Consider a Pro Search subscription.