NEIGHBORS LINK CORP
NEIGHBORS LINK CORP
EIN: 13-4088125
as of September 2024
as of September 09, 2024
Programs and results
Reports and documents
Download annual reportsWhat we aim to solve
Neighbors Link was formed in 1999 by community organizers in response to an increasingly hostile environment for the growing population of new immigrants living in Westchester County, NY. Neighbors Link recognizes that immigrants make our communities stronger, safer and more vibrant and we continue to work to bring together long term and newer residents to build a place where all community members can thrive.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
English as a Second Language Classes
At the core of our mission, education programs provide immigrant families with essential tools for integration. Neighbors Link offers a wide variety of English as a Second Language (ESL) programs, from classes run in partnership with Westchester Community College to computer-based learning to conversation groups with local volunteers. Nearly 800 learners take ESL classes with Neighbors Link each year.
Neighbors Link Community Law Practice
Neighbors Link Community Law Practice provides critical legal services for the immigrant community, including asylum defense, naturalization, family reunification, DACA, and Special Immigrant Juvenile Status cases.
Worker Center
The Worker Center facilitates connections to employment, advocacy for fair wages, and job skills training to help people move toward economic stability.
Family Center
The Family Center supports parents raising bilingual, bicultural children to succeed in school and beyond.
Programming includes parent education, early childhood development, academic support for students and partnerships to link families to community resources.
Individual and Family Support Services
Individual and Family Support Services are provided on issues related to housing, medical conditions, employment, accidents, and myriad family issues through an extensive network of well-established partnerships.
Cultural Competency
Cultural Competency programs provide training to encourage meaningful dialogue about immigration issues for health care workers, social service providers, faith-based groups, educators and law enforcement.
Community Engagement
Community Engagement programs address issues related to knowing your rights when interacting with immigration or law enforcement, important updates on immigration policy and encouraging meaningful dialogue throughout the entire community.
Advocacy
Neighbors Link is actively working to harness the immense energy of community members who have turned to us to learn how to become active in advocacy for the immigrant community.
Volunteers
Neighbors Link is committed to bringing diverse communities together by engaging hundreds of volunteers in our programs each year. These opportunities inspire a culture of integration and collaboration among residents.
Where we work
Awards
Circle of Giving Award 2009
Westchester Community Foundation
The Dr. Harold Keltz Distinguished Public Health Service Award 2021
Westchester County Department of Health
Westchester Power 100 list (Carola Bracco) 2023
City and State NY
Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of volunteers
This metric is no longer tracked.Totals By Year
Population(s) Served
Immigrants and migrants
Related Program
Volunteers
Type of Metric
Input - describing resources we use
Direction of Success
Increasing
Number of clients served
This metric is no longer tracked.Totals By Year
Population(s) Served
Immigrants and migrants
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of organizational partners
This metric is no longer tracked.Totals By Year
Population(s) Served
Immigrants and migrants
Related Program
Community Engagement
Type of Metric
Input - describing resources we use
Direction of Success
Holding steady
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
The Neighbors Link mission is to strengthen the whole community through the healthy integration of immigrants. We work to educate, empower, and employ immigrant families, while continuing to build communities that value the many ways immigrants contribute to our economic, social and cultural diversity.
What are the organization's key strategies for making this happen?
Our strategies to achieve our mission are through education, employment, legal services and empowerment for the immigrant community, as well as involving the entire community in dialogue about integration. The Worker Center provides a safe place for workers and employers to meet and negotiate work. Our Education programs include English as a Second Language (ESL) courses and academic support for school-age children of immigrants. Our Family Center offers parent education and early childhood programs. Also, through the Neighbors Link Community Law Practice, we are able to offer a variety of free legal services for immigrant families. Neighbors Link also engages all residents in dialogue about issues related to immigration.
What are the organization's capabilities for doing this?
What have they accomplished so far and what's next?
In 2023:
Neighbors Link served more than 9,000 immigrants in over 100 towns across 11 counties in New York.
With an 86% success rate, Neighbors Link Community Law Practice had 1,879 cases in both limited scope and direct representation cases and served 3,000 unique clients.
More than 1,500 English language learners took part in virtual or in-person classes.
More than 700 volunteers donated over 12,000 hours to make our work possible.
Nearly 1,400 parents and children attended in-person Family Center programming, a 60% increase over our last year.
Our newest department, Careers and Pathways, provides Technology programming, Trainings, Workshops and Business Center and reached close to 500 unique clients in its first full year.
Neighbors Link reached over 4,500 residents with community education trainings on topics such as Knowing Your
Rights, Cultural Awareness, legal clinics and immigration updates.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
It is difficult to get honest feedback from the people we serve
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2023 info
3.58
Months of cash in 2023 info
4.4
Fringe rate in 2023 info
20%
Funding sources info
Assets & liabilities info
Financial data
NEIGHBORS LINK CORP
Balance sheetFiscal Year: Jan 01 - Dec 31
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jan 01 - Dec 31
This snapshot of NEIGHBORS LINK CORP’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
Created in partnership with
Business model indicators
Profitability info | 2019 | 2020 | 2021 | 2022 | 2023 |
---|---|---|---|---|---|
Unrestricted surplus (deficit) before depreciation | $605,976 | $1,078,084 | $2,385,925 | $1,631,152 | $2,289,121 |
As % of expenses | 22.2% | 25.3% | 59.0% | 30.2% | 33.2% |
Unrestricted surplus (deficit) after depreciation | $536,474 | $999,283 | $2,308,834 | $1,544,113 | $2,210,513 |
As % of expenses | 19.1% | 23.0% | 56.1% | 28.2% | 31.7% |
Revenue composition info | |||||
---|---|---|---|---|---|
Total revenue (unrestricted & restricted) | $3,520,667 | $5,213,980 | $8,877,211 | $5,834,831 | $8,231,731 |
Total revenue, % change over prior year | 22.0% | 48.1% | 70.3% | -34.3% | 41.1% |
Program services revenue | 4.0% | 0.7% | 0.2% | 0.7% | 0.5% |
Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Investment income | 1.3% | 0.4% | 0.1% | 1.1% | 3.8% |
Government grants | 14.7% | 12.5% | 18.0% | 29.4% | 35.5% |
All other grants and contributions | 79.8% | 86.3% | 81.6% | 68.7% | 59.1% |
Other revenue | 0.2% | 0.1% | 0.1% | 0.1% | 1.0% |
Expense composition info | |||||
---|---|---|---|---|---|
Total expenses before depreciation | $2,735,691 | $4,263,673 | $4,041,167 | $5,393,518 | $6,890,511 |
Total expenses, % change over prior year | 15.9% | 55.9% | -5.2% | 33.5% | 27.8% |
Personnel | 72.5% | 53.9% | 72.1% | 72.5% | 70.6% |
Professional fees | 2.5% | 2.4% | 1.5% | 2.4% | 2.1% |
Occupancy | 7.5% | 5.9% | 6.7% | 7.5% | 6.1% |
Interest | 0.0% | 0.1% | 0.0% | 0.0% | 0.0% |
Pass-through | 0.0% | 24.6% | 10.8% | 5.8% | 8.7% |
All other expenses | 17.5% | 13.1% | 8.8% | 11.8% | 12.5% |
Full cost components (estimated) info | 2019 | 2020 | 2021 | 2022 | 2023 |
---|---|---|---|---|---|
Total expenses (after depreciation) | $2,805,193 | $4,342,474 | $4,118,258 | $5,480,557 | $6,969,119 |
One month of savings | $227,974 | $355,306 | $336,764 | $449,460 | $574,209 |
Debt principal payment | $0 | $0 | $375,595 | $0 | $0 |
Fixed asset additions | $0 | $0 | $91,829 | $232,088 | $0 |
Total full costs (estimated) | $3,033,167 | $4,697,780 | $4,922,446 | $6,162,105 | $7,543,328 |
Capital structure indicators
Liquidity info | 2019 | 2020 | 2021 | 2022 | 2023 |
---|---|---|---|---|---|
Months of cash | 14.1 | 12.4 | 21.2 | 9.9 | 4.4 |
Months of cash and investments | 14.1 | 12.4 | 21.7 | 21.8 | 19.5 |
Months of estimated liquid unrestricted net assets | 13.2 | 11.4 | 18.9 | 17.2 | 17.4 |
Balance sheet composition info | 2019 | 2020 | 2021 | 2022 | 2023 |
---|---|---|---|---|---|
Cash | $3,205,364 | $4,401,535 | $7,131,417 | $4,441,426 | $2,550,679 |
Investments | $0 | $0 | $186,070 | $5,374,248 | $8,671,635 |
Receivables | $146,554 | $196,972 | $2,466,016 | $286,531 | $642,217 |
Gross land, buildings, equipment (LBE) | $409,182 | $424,595 | $498,754 | $726,764 | $786,911 |
Accumulated depreciation (as a % of LBE) | 57.4% | 69.1% | 70.7% | 59.9% | 65.4% |
Liabilities (as a % of assets) | 2.7% | 9.9% | 9.4% | 20.4% | 22.3% |
Unrestricted net assets | $3,191,549 | $4,190,832 | $6,499,666 | $8,043,779 | $10,254,292 |
Temporarily restricted net assets | N/A | N/A | N/A | N/A | N/A |
Permanently restricted net assets | N/A | N/A | N/A | N/A | N/A |
Total restricted net assets | $299,000 | $171,223 | $2,606,127 | $1,385,112 | $636,521 |
Total net assets | $3,490,549 | $4,362,055 | $9,105,793 | $9,428,891 | $10,890,813 |
Key data checks
Key data checks info | 2019 | 2020 | 2021 | 2022 | 2023 |
---|---|---|---|---|---|
Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
Executive Director
Ms. Carola Otero Bracco
A first generation American born of immigrant parents from Bolivia, Carola earned a Masters in Business Administration from Duke University. Before joining Neighbors Link Carola Otero Bracco, Executive Director of Neighbors Link, has a strong personal connection to the Neighbors Link mission of strengthening the whole community through the healthy integration of immigrants. As a first generation American born of immigrant parents from Bolivia, Carola understands the challenges that accompany the immigrant experience in America and is dedicated to inspiring healthy integration in the community. Carola is bilingual and bicultural and is driven by her passion for empowering immigrant families and advocating for personal growth through education and economic development.
Number of employees
Source: IRS Form 990
NEIGHBORS LINK CORP
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
NEIGHBORS LINK CORP
Highest paid employeesSOURCE: IRS Form 990
Compensation data
NEIGHBORS LINK CORP
Board of directorsas of 02/13/2024
Board of directors data
Elisa Burns
No Affiliation
Jelane Caspar
Cynthia Brill
RR Donnelley
Barbara Bruce Jackson
No Affiliation
Adrienne Marcus
Lexington Center for Recovery
Mary Weiss
No Affiliation
Teresita Wisell
Westchester Community College
Nancy Bauer
Elisa Burns
Jelane Caspar
Kathryn Hoenig
Robert Newborn
Christopher Robinson
Kevin Conroy
Robert T. Shepardson
Joel Seligman
Ana Muralles
Omar Lopez
Stuart Marwell
Wendy Gardner
Julie Muniz
Monica Cliff
Raymond Sanchez
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
Transgender Identity
No data
Sexual orientation
No data
Disability
No data