PLATINUM2024

NEIGHBORS LINK CORP

aka Neighbors Link   |   Mount Kisco, NY   |  www.neighborslink.org
GuideStar Charity Check

NEIGHBORS LINK CORP

EIN: 13-4088125


Mission

The Neighbors Link mission is to strengthen the whole community through the healthy integration of immigrants. Our mission is achieved by filling a service gap for new immigrant families, offering education and empowerment programs, involving longer-term residents in volunteer opportunities and creating substantive partnerships with other local organizations. Our strategies to educate, empower and employ families include a Worker Center, English as a Second Language (ESL) education, legal services and advocacy, workforce development, parent education, early childhood programs and academic support for school-age children of immigrants. Neighbors Link is headquartered in Mount Kisco, has three locations in Westchester County and offers services throughout the Mid-Hudson Valley.

Ruling year info

2000

Executive Director

Ms. Carola Otero Bracco

Main address

27 Columbus Avenue

Mount Kisco, NY 10549 USA

Show more contact info

EIN

13-4088125

Subject area info

Immigrant services

Economic development

Employment

Population served info

Ethnic and racial groups

Immigrants

Low-income people

Immigrants and migrants

NTEE code info

Ethnic/Immigrant Services (P84)

Employment Procurement Assistance and Job Training (J20)

Economic Development (S30)

What we aim to solve

SOURCE: Self-reported by organization

Neighbors Link was formed in 1999 by community organizers in response to an increasingly hostile environment for the growing population of new immigrants living in Westchester County, NY. Neighbors Link recognizes that immigrants make our communities stronger, safer and more vibrant and we continue to work to bring together long term and newer residents to build a place where all community members can thrive.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

English as a Second Language Classes

At the core of our mission, education programs provide immigrant families with essential tools for integration. Neighbors Link offers a wide variety of English as a Second Language (ESL) programs, from classes run in partnership with Westchester Community College to computer-based learning to conversation groups with local volunteers. Nearly 800 learners take ESL classes with Neighbors Link each year.

Population(s) Served

Neighbors Link Community Law Practice provides critical legal services for the immigrant community, including asylum defense, naturalization, family reunification, DACA, and Special Immigrant Juvenile Status cases.

Population(s) Served
Immigrants and migrants

The Worker Center facilitates connections to employment, advocacy for fair wages, and job skills training to help people move toward economic stability.

Population(s) Served
Immigrants and migrants

The Family Center supports parents raising bilingual, bicultural children to succeed in school and beyond.
Programming includes parent education, early childhood development, academic support for students and partnerships to link families to community resources.

Population(s) Served
Immigrants and migrants

Individual and Family Support Services are provided on issues related to housing, medical conditions, employment, accidents, and myriad family issues through an extensive network of well-established partnerships.

Population(s) Served
Immigrants and migrants

Cultural Competency programs provide training to encourage meaningful dialogue about immigration issues for health care workers, social service providers, faith-based groups, educators and law enforcement.

Population(s) Served
Immigrants and migrants

Community Engagement programs address issues related to knowing your rights when interacting with immigration or law enforcement, important updates on immigration policy and encouraging meaningful dialogue throughout the entire community.

Population(s) Served

Neighbors Link is actively working to harness the immense energy of community members who have turned to us to learn how to become active in advocacy for the immigrant community.

Population(s) Served

Neighbors Link is committed to bringing diverse communities together by engaging hundreds of volunteers in our programs each year. These opportunities inspire a culture of integration and collaboration among residents.

Population(s) Served
Immigrants and migrants
Immigrants and migrants
Immigrants and migrants
Immigrants and migrants

Where we work

Awards

Circle of Giving Award 2009

Westchester Community Foundation

The Dr. Harold Keltz Distinguished Public Health Service Award 2021

Westchester County Department of Health

Westchester Power 100 list (Carola Bracco) 2023

City and State NY

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Immigrants and migrants

Related Program

Volunteers

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Immigrants and migrants

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Number of organizational partners

This metric is no longer tracked.
Totals By Year
Population(s) Served

Immigrants and migrants

Related Program

Community Engagement

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The Neighbors Link mission is to strengthen the whole community through the healthy integration of immigrants. We work to educate, empower, and employ immigrant families, while continuing to build communities that value the many ways immigrants contribute to our economic, social and cultural diversity.

Our strategies to achieve our mission are through education, employment, legal services and empowerment for the immigrant community, as well as involving the entire community in dialogue about integration. The Worker Center provides a safe place for workers and employers to meet and negotiate work. Our Education programs include English as a Second Language (ESL) courses and academic support for school-age children of immigrants. Our Family Center offers parent education and early childhood programs. Also, through the Neighbors Link Community Law Practice, we are able to offer a variety of free legal services for immigrant families. Neighbors Link also engages all residents in dialogue about issues related to immigration.

In 2023:
Neighbors Link served more than 9,000 immigrants in over 100 towns across 11 counties in New York.
With an 86% success rate, Neighbors Link Community Law Practice had 1,879 cases in both limited scope and direct representation cases and served 3,000 unique clients.
More than 1,500 English language learners took part in virtual or in-person classes.
More than 700 volunteers donated over 12,000 hours to make our work possible.
Nearly 1,400 parents and children attended in-person Family Center programming, a 60% increase over our last year.
Our newest department, Careers and Pathways, provides Technology programming, Trainings, Workshops and Business Center and reached close to 500 unique clients in its first full year.
Neighbors Link reached over 4,500 residents with community education trainings on topics such as Knowing Your
Rights, Cultural Awareness, legal clinics and immigration updates.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get honest feedback from the people we serve

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2023 info

SOURCE: IRS Form 990

3.58

Average of 342.95 over 10 years

Months of cash in 2023 info

SOURCE: IRS Form 990

4.4

Average of 13 over 10 years

Fringe rate in 2023 info

SOURCE: IRS Form 990

20%

Average of 15% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

NEIGHBORS LINK CORP

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

NEIGHBORS LINK CORP

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

NEIGHBORS LINK CORP

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

This snapshot of NEIGHBORS LINK CORP’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

Business model indicators

Profitability info 2019 2020 2021 2022 2023
Unrestricted surplus (deficit) before depreciation $605,976 $1,078,084 $2,385,925 $1,631,152 $2,289,121
As % of expenses 22.2% 25.3% 59.0% 30.2% 33.2%
Unrestricted surplus (deficit) after depreciation $536,474 $999,283 $2,308,834 $1,544,113 $2,210,513
As % of expenses 19.1% 23.0% 56.1% 28.2% 31.7%
Revenue composition info
Total revenue (unrestricted & restricted) $3,520,667 $5,213,980 $8,877,211 $5,834,831 $8,231,731
Total revenue, % change over prior year 22.0% 48.1% 70.3% -34.3% 41.1%
Program services revenue 4.0% 0.7% 0.2% 0.7% 0.5%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 1.3% 0.4% 0.1% 1.1% 3.8%
Government grants 14.7% 12.5% 18.0% 29.4% 35.5%
All other grants and contributions 79.8% 86.3% 81.6% 68.7% 59.1%
Other revenue 0.2% 0.1% 0.1% 0.1% 1.0%
Expense composition info
Total expenses before depreciation $2,735,691 $4,263,673 $4,041,167 $5,393,518 $6,890,511
Total expenses, % change over prior year 15.9% 55.9% -5.2% 33.5% 27.8%
Personnel 72.5% 53.9% 72.1% 72.5% 70.6%
Professional fees 2.5% 2.4% 1.5% 2.4% 2.1%
Occupancy 7.5% 5.9% 6.7% 7.5% 6.1%
Interest 0.0% 0.1% 0.0% 0.0% 0.0%
Pass-through 0.0% 24.6% 10.8% 5.8% 8.7%
All other expenses 17.5% 13.1% 8.8% 11.8% 12.5%
Full cost components (estimated) info 2019 2020 2021 2022 2023
Total expenses (after depreciation) $2,805,193 $4,342,474 $4,118,258 $5,480,557 $6,969,119
One month of savings $227,974 $355,306 $336,764 $449,460 $574,209
Debt principal payment $0 $0 $375,595 $0 $0
Fixed asset additions $0 $0 $91,829 $232,088 $0
Total full costs (estimated) $3,033,167 $4,697,780 $4,922,446 $6,162,105 $7,543,328

Capital structure indicators

Liquidity info 2019 2020 2021 2022 2023
Months of cash 14.1 12.4 21.2 9.9 4.4
Months of cash and investments 14.1 12.4 21.7 21.8 19.5
Months of estimated liquid unrestricted net assets 13.2 11.4 18.9 17.2 17.4
Balance sheet composition info 2019 2020 2021 2022 2023
Cash $3,205,364 $4,401,535 $7,131,417 $4,441,426 $2,550,679
Investments $0 $0 $186,070 $5,374,248 $8,671,635
Receivables $146,554 $196,972 $2,466,016 $286,531 $642,217
Gross land, buildings, equipment (LBE) $409,182 $424,595 $498,754 $726,764 $786,911
Accumulated depreciation (as a % of LBE) 57.4% 69.1% 70.7% 59.9% 65.4%
Liabilities (as a % of assets) 2.7% 9.9% 9.4% 20.4% 22.3%
Unrestricted net assets $3,191,549 $4,190,832 $6,499,666 $8,043,779 $10,254,292
Temporarily restricted net assets N/A N/A N/A N/A N/A
Permanently restricted net assets N/A N/A N/A N/A N/A
Total restricted net assets $299,000 $171,223 $2,606,127 $1,385,112 $636,521
Total net assets $3,490,549 $4,362,055 $9,105,793 $9,428,891 $10,890,813

Key data checks

Key data checks info 2019 2020 2021 2022 2023
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Form 1023/1024 is not available for this organization

Executive Director

Ms. Carola Otero Bracco

A first generation American born of immigrant parents from Bolivia, Carola earned a Masters in Business Administration from Duke University. Before joining Neighbors Link Carola Otero Bracco, Executive Director of Neighbors Link, has a strong personal connection to the Neighbors Link mission of strengthening the whole community through the healthy integration of immigrants. As a first generation American born of immigrant parents from Bolivia, Carola understands the challenges that accompany the immigrant experience in America and is dedicated to inspiring healthy integration in the community. Carola is bilingual and bicultural and is driven by her passion for empowering immigrant families and advocating for personal growth through education and economic development.

Number of employees

Source: IRS Form 990

NEIGHBORS LINK CORP

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
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Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

NEIGHBORS LINK CORP

Highest paid employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of highest paid employee data for this organization

NEIGHBORS LINK CORP

Board of directors
as of 02/13/2024
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board co-chair

Elisa Burns

No Affiliation


Board co-chair

Jelane Caspar

Cynthia Brill

RR Donnelley

Barbara Bruce Jackson

No Affiliation

Adrienne Marcus

Lexington Center for Recovery

Mary Weiss

No Affiliation

Teresita Wisell

Westchester Community College

Nancy Bauer

Elisa Burns

Jelane Caspar

Kathryn Hoenig

Robert Newborn

Christopher Robinson

Kevin Conroy

Robert T. Shepardson

Joel Seligman

Ana Muralles

Omar Lopez

Stuart Marwell

Wendy Gardner

Julie Muniz

Monica Cliff

Raymond Sanchez

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 6/22/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Female
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data

Contractors

Fiscal year ending
There are no fundraisers recorded for this organization.