PLATINUM2023

NEIGHBORHEALTH CENTER INC

Healthcare is our mission

aka NeighborHealth   |   Raleigh, NC   |  https://www.neighborhealthcenter.org

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GuideStar Charity Check

NEIGHBORHEALTH CENTER INC

EIN: 46-0711361


Mission

NeighborHealth's mission is to serve Christ by loving our neighbors through excellent, compassionate & accessible health care.

Ruling year info

2013

CEO

Mr. Daniel Lipparelli

Main address

2605 Blue Ridge Road, Suite 240

Raleigh, NC 27607 USA

Show more contact info

EIN

46-0711361

Subject area info

Health

Human services

Nonprofits

Voluntarism

Population served info

Adults

Children and youth

Pregnant people

Indigenous peoples

Multiracial people

Show more populations served

NTEE code info

Community Health Systems (E21)

Community Health Systems (E21)

Community Health Systems (E21)

IRS subsection

501(c)(3) Public Charity

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Tax forms

Show Forms 990

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Our aim is to provide quality healthcare to the un and under insured within Wake County.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Primary Healthcare

We are a full-service primary healthcare facility.

Population(s) Served
Adults
Children and youth
People of African descent
Multiracial people
People of Asian descent

Our behavioral health (BH) providers support our patients’ emotional and behavioral health needs. Whether you’re struggling with anxiety, depression, relationship problems, or behavioral health conditions, our team of licensed mental health providers are here to help. Depending on need, the team can assess, develop treatment plans, and provide referrals. The behavioral health providers offer both brief consultations that are part of your routine medical visits as well as counseling services.

Population(s) Served
Adults
Children and youth
Ethnic and racial groups
People with disabilities
At-risk youth

As the largest organ of the human body, the skin plays a significant role in our patients’ overall health. Our team offers a variety of dermatology services, including skin and mole checks, cyst and keloid evaluation, and care and treatment for a wide variety of dermatological conditions such as psoriasis, eczema, acne, etc. Available for select patients—talk to your provider to determine if you’re a candidate for our dermatology services.

Population(s) Served
Adults
Children and youth
Caregivers
Parents
People with disabilities

For many patients, nutrition can play a critical role in overall health. Our nutrition services offering can help patients learn more about how diet and nutrition affect certain health conditions and outcomes (e.g. diabetes, heart disease, etc.). Patients are offered education, coaching and goal setting from our team of registered dietitians.

Population(s) Served
Ethnic and racial groups
Religious groups
Caregivers
Families
Non-adult children

Care Management & Coordination is an optional benefit made available to our Medicaid managed care patients. Our Care Management team provides education and resources to help patients improve their health and set realistic goals, including information related to medications and learning where and when to seek care for different situations. Our team may also offer help with appointments, assistance with food, housing or transportation, or may be able to connect patients with other resources in the community.

Population(s) Served
Ethnic and racial groups
Caregivers
Families
Non-adult children
Parents

Each year, our clinic serves thousands of patients from more than 80 different countries and who speak over 50 different languages. To ensure our patients and care teams can communicate effectively, we are pleased to offer live interpretation services in more than 100 languages.

Population(s) Served
Adults
Children and youth
Ethnic and racial groups
Caregivers
Families

We offer COVID vaccinations and testing at our Susanne Berger clinic by appointment only. Appointments are available Monday-Friday from 8 am-4 pm. To schedule your test or vaccination, please call (984) 222-8000.

Population(s) Served
Adults
Children and youth
Ethnic and racial groups
Religious groups
People with disabilities

Cervical cancer screening (pap smears for all women 21-65 years old) and interventions such as Colposcopy or LEEP procedures
Referral for screening and diagnostic mammograms
Screening tests for sexually transmitted illnesses (STIs) such as gonorrhea, chlamydia, syphilis, and HIV
Prenatal care
Problem-focused visits for infertility, irregular periods, vaginal discharge, contraceptive counseling, and other issues

Population(s) Served

NeighborHealth Center offers care for low-risk pregnancy of expectant mothers in a safe, family-friendly, caring environment. Our prenatal care includes:

Pregnancy testing
Physical examinations
Prenatal lab testing
Routine ultrasounds

Population(s) Served
Ethnic and racial groups
Religious groups
Caregivers
Families
Ethnic and racial groups
Religious groups
Caregivers
Families

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of people who received clinical mental health care

This metric is no longer tracked.
Totals By Year
Related Program

Behavioral Health & Counseling Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of pregnant women receiving early and adequate prenatal care

This metric is no longer tracked.
Totals By Year
Related Program

Prenatal Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our model provides an innovative way for people to call NeighborHealth Center their medical home since receiving care will not be dependent upon one’s working status, lack of insurance or a co-payment. Regardless of one’s status, we will provide continuity of care.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    Language

Financials

NEIGHBORHEALTH CENTER INC
Fiscal year: Jan 01 - Dec 31
Financial documents
2021 2021 NHC Audit Report
done  Yes, financials were audited by an independent accountant. info

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990

0.51

Average of 0.70 over 6 years

Months of cash in 2022 info

SOURCE: IRS Form 990

2.6

Average of 21.4 over 6 years

Fringe rate in 2022 info

SOURCE: IRS Form 990

15%

Average of 13% over 6 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

NEIGHBORHEALTH CENTER INC

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

NEIGHBORHEALTH CENTER INC

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

NEIGHBORHEALTH CENTER INC

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

This snapshot of NEIGHBORHEALTH CENTER INC’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

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Business model indicators

Profitability info 2018 2019 2020 2021 2022
Unrestricted surplus (deficit) before depreciation -$83,478 -$500,008 $420,501 $2,171,636 $22,958
As % of expenses -15.6% -30.7% 15.6% 42.9% 0.4%
Unrestricted surplus (deficit) after depreciation -$83,478 -$505,054 $402,948 $2,088,925 -$59,997
As % of expenses -15.6% -30.9% 14.9% 40.6% -0.9%
Revenue composition info
Total revenue (unrestricted & restricted) $452,376 $1,130,878 $3,094,416 $7,230,203 $6,578,400
Total revenue, % change over prior year 171.5% 150.0% 173.6% 133.7% -9.0%
Program services revenue 9.3% 57.9% 71.4% 80.3% 78.8%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.0% 0.0% 0.0% 0.0% 0.0%
Government grants 55.3% 22.6% 19.1% 10.0% 13.4%
All other grants and contributions 35.4% 19.5% 9.5% 9.8% 7.9%
Other revenue 0.0% 0.0% 0.0% 0.0% -0.1%
Expense composition info
Total expenses before depreciation $535,854 $1,630,886 $2,689,366 $5,058,567 $6,513,005
Total expenses, % change over prior year 2362.3% 204.4% 64.9% 88.1% 28.8%
Personnel 47.7% 64.9% 61.2% 55.9% 62.7%
Professional fees 15.9% 1.1% 9.8% 25.6% 15.1%
Occupancy 0.0% 6.6% 4.9% 2.5% 4.4%
Interest 0.1% 0.0% 0.5% 0.4% 0.3%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 36.3% 27.4% 23.5% 15.6% 17.5%
Full cost components (estimated) info 2018 2019 2020 2021 2022
Total expenses (after depreciation) $535,854 $1,635,932 $2,706,919 $5,141,278 $6,595,960
One month of savings $44,655 $135,907 $224,114 $421,547 $542,750
Debt principal payment $0 $0 $0 $297,693 $101,326
Fixed asset additions $0 $25,951 $317,165 $0 $0
Total full costs (estimated) $580,509 $1,797,790 $3,248,198 $5,860,518 $7,240,036

Capital structure indicators

Liquidity info 2018 2019 2020 2021 2022
Months of cash 9.2 1.0 1.4 3.4 2.6
Months of cash and investments 9.2 1.0 1.4 3.4 2.6
Months of estimated liquid unrestricted net assets 2.6 -2.8 -1.1 4.4 3.4
Balance sheet composition info 2018 2019 2020 2021 2022
Cash $412,261 $135,322 $314,939 $1,414,449 $1,389,428
Investments $0 $0 $0 $0 $0
Receivables $14,475 $96,894 $803,174 $919,156 $847,913
Gross land, buildings, equipment (LBE) $0 $25,950 $346,575 $402,295 $277,152
Accumulated depreciation (as a % of LBE) 0.0% 19.4% 7.5% 27.0% 31.3%
Liabilities (as a % of assets) 72.3% 231.0% 99.0% 34.9% 64.2%
Unrestricted net assets $117,997 -$387,057 $15,891 $2,104,816 $2,044,819
Temporarily restricted net assets $0 N/A N/A N/A N/A
Permanently restricted net assets $0 N/A N/A N/A N/A
Total restricted net assets $0 $0 $0 $0 $42,437
Total net assets $117,997 -$387,057 $15,891 $2,104,816 $2,087,256

Key data checks

Key data checks info 2018 2019 2020 2021 2022
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Letter of Determination is not available for this organization
Form 1023/1024 is not available for this organization

CEO

Mr. Daniel Lipparelli

Number of employees

Source: IRS Form 990

NEIGHBORHEALTH CENTER INC

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

NEIGHBORHEALTH CENTER INC

Highest paid employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of highest paid employee data for this organization

NEIGHBORHEALTH CENTER INC

Board of directors
as of 08/18/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board co-chair

Mr. Bruce Berger


Board co-chair

Mrs. Kelly Fuller

Kimberly Shaw

Cherokee Gives Back

Nicole Herriott

Sam Q. Bass

Beacon Wealthcare

Kelly Fuller

NC Chamber of Commerce Foundation

Linval Thomas

UNC Healthcare of Wakebrook

Dana Simpson

Smith, Anderson

Craig Williams

Grant Allison

Bruce Berger

Larry Somerville

Latoya King

Marilyn Young

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 8/8/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 08/02/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.