NEIGHBORHEALTH CENTER INC
Healthcare is our mission
Learn how to support this organization
NEIGHBORHEALTH CENTER INC
EIN: 46-0711361
as of September 2024
as of September 09, 2024
Programs and results
What we aim to solve
Our aim is to provide quality healthcare to the un and under insured within Wake County.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Primary Healthcare
We are a full-service primary healthcare facility.
Behavioral Health & Counseling Services
Our behavioral health (BH) providers support our patients’ emotional and behavioral health needs. Whether you’re struggling with anxiety, depression, relationship problems, or behavioral health conditions, our team of licensed mental health providers are here to help. Depending on need, the team can assess, develop treatment plans, and provide referrals. The behavioral health providers offer both brief consultations that are part of your routine medical visits as well as counseling services.
Dermatology Services
As the largest organ of the human body, the skin plays a significant role in our patients’ overall health. Our team offers a variety of dermatology services, including skin and mole checks, cyst and keloid evaluation, and care and treatment for a wide variety of dermatological conditions such as psoriasis, eczema, acne, etc. Available for select patients—talk to your provider to determine if you’re a candidate for our dermatology services.
Nutrition Education & Counseling Services
For many patients, nutrition can play a critical role in overall health. Our nutrition services offering can help patients learn more about how diet and nutrition affect certain health conditions and outcomes (e.g. diabetes, heart disease, etc.). Patients are offered education, coaching and goal setting from our team of registered dietitians.
Care Management & Coordination Services
Care Management & Coordination is an optional benefit made available to our Medicaid managed care patients. Our Care Management team provides education and resources to help patients improve their health and set realistic goals, including information related to medications and learning where and when to seek care for different situations. Our team may also offer help with appointments, assistance with food, housing or transportation, or may be able to connect patients with other resources in the community.
Interpretation Services
Each year, our clinic serves thousands of patients from more than 80 different countries and who speak over 50 different languages. To ensure our patients and care teams can communicate effectively, we are pleased to offer live interpretation services in more than 100 languages.
COVID-19 Testing & Vaccination
We offer COVID vaccinations and testing at our Susanne Berger clinic by appointment only. Appointments are available Monday-Friday from 8 am-4 pm. To schedule your test or vaccination, please call (984) 222-8000.
Women's Health
Cervical cancer screening (pap smears for all women 21-65 years old) and interventions such as Colposcopy or LEEP procedures
Referral for screening and diagnostic mammograms
Screening tests for sexually transmitted illnesses (STIs) such as gonorrhea, chlamydia, syphilis, and HIV
Prenatal care
Problem-focused visits for infertility, irregular periods, vaginal discharge, contraceptive counseling, and other issues
Prenatal Care
NeighborHealth Center offers care for low-risk pregnancy of expectant mothers in a safe, family-friendly, caring environment. Our prenatal care includes:
Pregnancy testing
Physical examinations
Prenatal lab testing
Routine ultrasounds
Where we work
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of people who received clinical mental health care
This metric is no longer tracked.Totals By Year
Related Program
Behavioral Health & Counseling Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of pregnant women receiving early and adequate prenatal care
This metric is no longer tracked.Totals By Year
Related Program
Prenatal Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our model provides an innovative way for people to call NeighborHealth Center their medical home since receiving care will not be dependent upon one’s working status, lack of insurance or a co-payment. Regardless of one’s status, we will provide continuity of care.
What are the organization's key strategies for making this happen?
What are the organization's capabilities for doing this?
What have they accomplished so far and what's next?
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
-
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
-
Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
-
What challenges does the organization face when collecting feedback?
Language
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2022 info
0.51
Months of cash in 2022 info
2.6
Fringe rate in 2022 info
15%
Funding sources info
Assets & liabilities info
Financial data
NEIGHBORHEALTH CENTER INC
Balance sheetFiscal Year: Jan 01 - Dec 31
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jan 01 - Dec 31
This snapshot of NEIGHBORHEALTH CENTER INC’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
Created in partnership with
Business model indicators
Profitability info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Unrestricted surplus (deficit) before depreciation | -$83,478 | -$500,008 | $420,501 | $2,171,636 | $22,958 |
As % of expenses | -15.6% | -30.7% | 15.6% | 42.9% | 0.4% |
Unrestricted surplus (deficit) after depreciation | -$83,478 | -$505,054 | $402,948 | $2,088,925 | -$59,997 |
As % of expenses | -15.6% | -30.9% | 14.9% | 40.6% | -0.9% |
Revenue composition info | |||||
---|---|---|---|---|---|
Total revenue (unrestricted & restricted) | $452,376 | $1,130,878 | $3,094,416 | $7,230,203 | $6,578,400 |
Total revenue, % change over prior year | 171.5% | 150.0% | 173.6% | 133.7% | -9.0% |
Program services revenue | 9.3% | 57.9% | 71.4% | 80.3% | 78.8% |
Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Investment income | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Government grants | 55.3% | 22.6% | 19.1% | 10.0% | 13.4% |
All other grants and contributions | 35.4% | 19.5% | 9.5% | 9.8% | 7.9% |
Other revenue | 0.0% | 0.0% | 0.0% | 0.0% | -0.1% |
Expense composition info | |||||
---|---|---|---|---|---|
Total expenses before depreciation | $535,854 | $1,630,886 | $2,689,366 | $5,058,567 | $6,513,005 |
Total expenses, % change over prior year | 2362.3% | 204.4% | 64.9% | 88.1% | 28.8% |
Personnel | 47.7% | 64.9% | 61.2% | 55.9% | 62.7% |
Professional fees | 15.9% | 1.1% | 9.8% | 25.6% | 15.1% |
Occupancy | 0.0% | 6.6% | 4.9% | 2.5% | 4.4% |
Interest | 0.1% | 0.0% | 0.5% | 0.4% | 0.3% |
Pass-through | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
All other expenses | 36.3% | 27.4% | 23.5% | 15.6% | 17.5% |
Full cost components (estimated) info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Total expenses (after depreciation) | $535,854 | $1,635,932 | $2,706,919 | $5,141,278 | $6,595,960 |
One month of savings | $44,655 | $135,907 | $224,114 | $421,547 | $542,750 |
Debt principal payment | $0 | $0 | $0 | $297,693 | $101,326 |
Fixed asset additions | $0 | $25,951 | $317,165 | $0 | $0 |
Total full costs (estimated) | $580,509 | $1,797,790 | $3,248,198 | $5,860,518 | $7,240,036 |
Capital structure indicators
Liquidity info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Months of cash | 9.2 | 1.0 | 1.4 | 3.4 | 2.6 |
Months of cash and investments | 9.2 | 1.0 | 1.4 | 3.4 | 2.6 |
Months of estimated liquid unrestricted net assets | 2.6 | -2.8 | -1.1 | 4.4 | 3.4 |
Balance sheet composition info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Cash | $412,261 | $135,322 | $314,939 | $1,414,449 | $1,389,428 |
Investments | $0 | $0 | $0 | $0 | $0 |
Receivables | $14,475 | $96,894 | $803,174 | $919,156 | $847,913 |
Gross land, buildings, equipment (LBE) | $0 | $25,950 | $346,575 | $402,295 | $277,152 |
Accumulated depreciation (as a % of LBE) | 0.0% | 19.4% | 7.5% | 27.0% | 31.3% |
Liabilities (as a % of assets) | 72.3% | 231.0% | 99.0% | 34.9% | 64.2% |
Unrestricted net assets | $117,997 | -$387,057 | $15,891 | $2,104,816 | $2,044,819 |
Temporarily restricted net assets | $0 | N/A | N/A | N/A | N/A |
Permanently restricted net assets | $0 | N/A | N/A | N/A | N/A |
Total restricted net assets | $0 | $0 | $0 | $0 | $42,437 |
Total net assets | $117,997 | -$387,057 | $15,891 | $2,104,816 | $2,087,256 |
Key data checks
Key data checks info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
CEO
Mr. Daniel Lipparelli
Number of employees
Source: IRS Form 990
NEIGHBORHEALTH CENTER INC
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
NEIGHBORHEALTH CENTER INC
Highest paid employeesSOURCE: IRS Form 990
Compensation data
NEIGHBORHEALTH CENTER INC
Board of directorsas of 08/18/2023
Board of directors data
Mr. Bruce Berger
Mrs. Kelly Fuller
Kimberly Shaw
Cherokee Gives Back
Nicole Herriott
Sam Q. Bass
Beacon Wealthcare
Kelly Fuller
NC Chamber of Commerce Foundation
Linval Thomas
UNC Healthcare of Wakebrook
Dana Simpson
Smith, Anderson
Craig Williams
Grant Allison
Bruce Berger
Larry Somerville
Latoya King
Marilyn Young
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
-
Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 08/02/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.