Making Older Better

aka The Senior Source   |   Dallas, TX   |
GuideStar Charity Check


EIN: 75-1085555


To enhance the overall quality of life and empower older adults in greater Dallas

Ruling year info


President and CEO

Ms. Stacey Malcolmson

Main address

3910 Harry Hines

Dallas, TX 75219 USA

Show more contact info



Subject area info

Human services

Population served info


Economically disadvantaged people

NTEE code info

Human Services - Multipurpose and Other N.E.C. (P99)

IRS subsection

501(c)(3) Public Charity

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Tax forms


Programs and results

What we aim to solve

SOURCE: Self-reported by organization

We are working to address the problems of older adults 65+ at or below 200% of the poverty level, adults 60+ experiencing a financial hardship, caregivers of older adults, and residents in long term living facilities.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Elder Financial Safety Center

The Elder Financial Safety Center at The Senior Source is a safe and trusted place for older adults and their loved ones to get expert, professional and unbiased guidance to ensure financial well-being – from basic needs to financial exploitation.

Population(s) Served
Economically disadvantaged people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our Purpose
Serving to uplift seniors because they matter.

Our Envisioned Future

In the year 2048 The Senior Source will be able to say:
Because we exist seniors can now proudly assume their rightful positions as highly valued pillars of society.
We are proud to be the #1 expert on aging in America and THE standard for how best to serve seniors.
We have created a powerful sense of belonging and connection within, and beyond, our walls.

Each year clients come to The Senior Source stressed, isolated, lonely, and in need of financial assistance. We seek to improve their emotional and financial well-being through our key services, including:

1. Elder Financial Safety Center (EFSC) – Provides professional and unbiased guidance on frauds and scams prevention, helps in job search skills, assists in utility and benefit enrollment, and addresses essential needs to ensure financial well-being.  
2. Caregiver Support - Caregiver support specialists provide supportive counseling, resource assistance, and problem resolution to those caring for an aging loved one.  
3. Guardianship - Dedicated professional staff ensure the quality of life and manage all aspects of care for the most vulnerable older adults who are determined incapacitated by the probate courts.  
4. Long-Term Care Ombudsman - Certified volunteers and staff work to improve the quality of life in nursing homes and assisted living facilities.  
5.  AmeriCorps Senior Volunteer Programs – Older adult volunteers enhance the lives of special needs children, older frail adults, and others as they volunteer throughout the city of Dallas through various partner organizations. They serve as Senior Companions, Foster Grandparents, or members of RSVP.

Caring staff who have local knowledge and experience and are seen as aging experts within a one-stop shop for aging related issues

The Senior Source has trained and credentialed staff who are knowledgeable about a wide range of aging services. We operate in partnership with other organizations through our community and maintain a strong referral network. The organization offers wrap-around services and has a well-designed curriculum. Staff are educated on numerous issues. Our website is rich in resources for both older adults and their caregivers. We have a strong reputation in the community and leverage experts to benefit our community.

Clients come to The Senior Source stressed, isolated, lonely and in need of financial assistance. Through our key services, we seek to improve their emotional and financial well-being with the following goals. The Senior Source conducts surveys and tracks the following measurements:

Stress Reduction 
Target: 80% of caregivers served will indicate a reduction in stress 
Health, Safety, and Welfare needs met 
Target: 70% of Nursing home and assisted living resident complaints resolved 
Decreased social isolation/loneliness 
Target: 100% clients felt less lonely and isolated since becoming a volunteer.  
Increased Sense of Purpose 
Target: 100% of clients have an increased sense of purpose since becoming a volunteer.  
Have a Positive Financial Impact 
Target: 50% of Elder Financial Safety Center clients will show a positive financial impact.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?


Fiscal year: Apr 01 - Mar 31

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2023 info

SOURCE: IRS Form 990


Average of 8.44 over 10 years

Months of cash in 2023 info

SOURCE: IRS Form 990


Average of 2.2 over 10 years

Fringe rate in 2023 info

SOURCE: IRS Form 990


Average of 21% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990


Revenue & expenses

Fiscal Year: Apr 01 - Mar 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data


Balance sheet

Fiscal Year: Apr 01 - Mar 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data


Financial trends analysis Glossary & formula definitions

Fiscal Year: Apr 01 - Mar 31

SOURCE: IRS Form 990 info

This snapshot of SENIOR CITIZENS OF GREATER DALLAS INC’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

Business model indicators

Profitability info 2019 2020 2021 2022 2023
Unrestricted surplus (deficit) before depreciation $187,118 -$44,555 $1,508,659 $1,482,386 -$21,938
As % of expenses 3.1% -0.7% 22.9% 21.7% -0.3%
Unrestricted surplus (deficit) after depreciation -$34,859 -$192,080 $1,277,638 $1,237,233 -$285,254
As % of expenses -0.6% -3.1% 18.7% 17.5% -3.7%
Revenue composition info
Total revenue (unrestricted & restricted) $5,847,768 $6,302,732 $7,252,832 $8,476,671 $7,501,570
Total revenue, % change over prior year 2.0% 7.8% 15.1% 16.9% -11.5%
Program services revenue 9.1% 4.5% 1.0% 2.5% 0.9%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.0% 0.2% 0.9% 0.7% 1.2%
Government grants 33.2% 34.3% 40.1% 20.9% 25.0%
All other grants and contributions 54.3% 58.5% 59.7% 75.8% 72.9%
Other revenue 3.4% 2.5% -1.6% 0.1% 0.0%
Expense composition info
Total expenses before depreciation $5,997,321 $6,010,238 $6,596,239 $6,821,937 $7,436,188
Total expenses, % change over prior year -4.6% 0.2% 9.8% 3.4% 9.0%
Personnel 68.3% 66.9% 63.4% 59.3% 57.0%
Professional fees 2.8% 3.2% 0.9% 0.8% 1.4%
Occupancy 3.5% 3.7% 3.2% 2.6% 2.9%
Interest 0.0% 0.0% 0.0% 0.0% 0.0%
Pass-through 7.2% 8.7% 13.6% 18.2% 18.5%
All other expenses 18.3% 17.5% 18.9% 19.2% 20.2%
Full cost components (estimated) info 2019 2020 2021 2022 2023
Total expenses (after depreciation) $6,219,298 $6,157,763 $6,827,260 $7,067,090 $7,699,504
One month of savings $499,777 $500,853 $549,687 $568,495 $619,682
Debt principal payment $0 $0 $0 $0 $0
Fixed asset additions $0 $0 $0 $0 $0
Total full costs (estimated) $6,719,075 $6,658,616 $7,376,947 $7,635,585 $8,319,186

Capital structure indicators

Liquidity info 2019 2020 2021 2022 2023
Months of cash 0.4 0.9 2.0 2.8 2.5
Months of cash and investments 7.8 7.0 9.5 10.3 9.3
Months of estimated liquid unrestricted net assets 2.9 2.7 5.0 7.4 6.5
Balance sheet composition info 2019 2020 2021 2022 2023
Cash $213,764 $468,562 $1,098,747 $1,617,179 $1,567,229
Investments $3,686,899 $3,020,380 $4,123,345 $4,216,922 $4,197,559
Receivables $352,688 $460,861 $237,718 $1,183,063 $887,990
Gross land, buildings, equipment (LBE) $7,481,745 $7,570,466 $7,545,268 $7,529,813 $7,665,781
Accumulated depreciation (as a % of LBE) 34.6% 36.2% 37.6% 40.3% 43.0%
Liabilities (as a % of assets) 7.1% 7.4% 4.2% 2.7% 3.0%
Unrestricted net assets $6,363,702 $6,171,622 $7,449,260 $8,686,493 $8,401,239
Temporarily restricted net assets $2,139,549 N/A N/A N/A N/A
Permanently restricted net assets $0 N/A N/A N/A N/A
Total restricted net assets $2,139,549 $1,968,051 $2,301,802 $2,581,188 $2,326,196
Total net assets $8,503,251 $8,139,673 $9,751,062 $11,267,681 $10,727,435

Key data checks

Key data checks info 2019 2020 2021 2022 2023
Material data errors No No No No No


The people, governance practices, and partners that make the organization tick.

Letter of Determination is not available for this organization
Form 1023/1024 is not available for this organization

President and CEO

Ms. Stacey Malcolmson

Number of employees

Source: IRS Form 990


Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.


Board of directors
as of 03/18/2024
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Rebecca Wynne

The Senior Source

Term: 2024 - 2023

Organizational demographics

SOURCE: Self-reported; last updated 10/13/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Gender identity
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data


No data


Fiscal year ending
There are no fundraisers recorded for this organization.