PLATINUM2024

PROJECT QUEST, INC.

Celebrating 32 years of quality employment through skills training

aka QUEST   |   San Antonio, TX   |  www.questsa.org
GuideStar Charity Check

PROJECT QUEST, INC.

EIN: 74-2643545


Mission

To strengthen the San Antonio economy with highly qualified employees for in-demand, living wage careers.

Ruling year info

1993

President/CEO

Mr. Francisco Martinez

Main address

800 Quintana Rd. Bldg. 8

San Antonio, TX 78211 USA

Show more contact info

EIN

74-2643545

Subject area info

Adult education

Economic development

Population served info

Ethnic and racial groups

Low-income people

Unemployed people

Adults

NTEE code info

Employment Training (J22)

Human Services - Multipurpose and Other N.E.C. (P99)

Employment Procurement Assistance and Job Training (J20)

What we aim to solve

SOURCE: Self-reported by organization

Project QUEST addresses economic inequality, workforce development, and educational barriers in San Antonio, particularly for low-income individuals, students of color, and marginalized groups. With a poverty rate of 17.6%, many residents face limited economic mobility due to a skills mismatch in the job market, leading to underemployment. Social and emotional barriers, including mental health challenges and trauma, further hinder success. Gender and racial inequalities also play a role, with many participants balancing family responsibilities. QUEST focuses on high-demand industries like Healthcare, IT/Cybersecurity, and Advanced Manufacturing to prepare individuals for living-wage careers and reduce poverty in San Antonio.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Project QUEST

In the late 1980’s and early 1990’s, San Antonio experienced a seismic economic shift as the city moved from a manufacturing-centered economy to one driven by service and technology. Today, QUEST is a proven, 30-year economic generator with a well-established, sustained record of accomplishment. QUEST services include outreach and recruitment, comprehensive applicant assessment, educational enhancement programs, occupational skills training, job search and placement, and case management services. Outreach and recruitment occur at various community centers throughout San Antonio and informs residents about the advantages of comprehensive skills training. COPS, Metro Alliance, and other social service agencies help QUEST staff organize recruitment fairs and career fairs to reach individuals and families in need of training opportunities. The City of San Antonio has supported Project QUEST since its inception, 32 years ago.

Population(s) Served
Unemployed people
Adults
Economically disadvantaged people
Students
Veterans

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of participants who gain employment

This metric is no longer tracked.
Totals By Year
Population(s) Served

Ethnic and racial groups, Low-income people, Adults

Related Program

Project QUEST

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of participants engaged in programs

This metric is no longer tracked.
Totals By Year
Population(s) Served

Ethnic and racial groups, Adults, Economically disadvantaged people

Related Program

Project QUEST

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of program graduates

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Ethnic and racial groups, Economically disadvantaged people

Related Program

Project QUEST

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Average hourly wage of clients who became employed after job skills training

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Ethnic and racial groups, Economically disadvantaged people

Related Program

Project QUEST

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Annual Earnings Increase

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Ethnic and racial groups, Economically disadvantaged people

Related Program

Project QUEST

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

This metric is represented as a %. This metric represents the annual earnings increase of participants from Pre-QUEST Wages to Post-QUEST Wages.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Project QUEST is focused on transforming lives and strengthening the San Antonio economy by empowering individuals from underserved communities. The organization aims to break the cycle of poverty by equipping participants with the education, skills, and support needed to secure in-demand, living-wage careers.

To achieve this, Project QUEST focuses on several key objectives:

Economic Mobility: Helping participants achieve economic stability and long-term career growth by significantly increasing their incomes and providing ongoing support for continued success.

Education: Improving postsecondary completion rates, particularly for low-income and marginalized groups, by offering equitable access to education and comprehensive support services.

Workforce Development: Training participants for high-demand careers in industries like Healthcare, IT/Cybersecurity, and Advanced Manufacturing, and maintaining high job placement rates to meet local job market needs.

Holistic Support: Offering wraparound services, including career coaching and mental health support, to address the diverse needs of participants and help them overcome barriers to success.

Equity: Promoting gender and racial equity by supporting women, especially women of color, and single parents in balancing education and family responsibilities.

Community Impact: Contributing to San Antonio’s economic resilience by preparing a skilled workforce and expanding programs to reach more individuals.

Sustainability: Ensuring long-term success for participants through financial stability, ongoing alumni support, and a commitment to continuous improvement.

Accountability: Using data-driven decision-making to refine programs and ensure the organization achieves meaningful outcomes like job placement and wage increases.

In essence, Project QUEST is dedicated to creating lasting change by providing the tools and opportunities needed for individuals to achieve economic stability and contribute to a thriving, inclusive community.

Project QUEST's mission and strategies closely align with several United Nations 2030 Sustainable Development Goals (SDGs), driving progress in San Antonio and beyond.

No Poverty (SDG 1):
Project QUEST addresses poverty by equipping underserved individuals with skills for living-wage careers. By providing pathways to economic stability, the organization helps participants break the cycle of poverty and achieve financial independence.

Good Health and Well-Being (SDG 3):
Understanding the link between health and success, Project QUEST offers holistic health support, including social-emotional and trauma-informed care. The organization is pursuing certification as a Trauma-Informed organization to ensure participants receive the mental health support they need. Additionally, by preparing individuals for higher-paying careers that offer essential health benefits, QUEST increases access to healthcare for them and their dependents.

Quality Education (SDG 4):
QUEST ensures equitable access to education for low-income students and students of color. Through targeted support and access to postsecondary education, participants gain the qualifications necessary for career success. High completion rates in degree and certification programs reflect QUEST's commitment to educational attainment and economic mobility.

Gender Equality (SDG 5):
With 68% of participants being women, QUEST empowers women through education and career training. By equipping women with skills for well-paying, high-demand careers, the organization significantly promotes gender equality in education and the workforce.

Decent Work and Economic Growth (SDG 8):
QUEST’s focus on living-wage careers aligns with promoting sustainable economic growth. By preparing participants for high-demand, well-paying jobs, the organization improves individual lives and contributes to the economic health of the San Antonio region.

Reduced Inequalities (SDG 10):
QUEST actively reduces social and economic inequalities through a focus on equity. By targeting underserved populations and offering comprehensive support, QUEST helps participants overcome barriers to education and employment. This tailored approach ensures individuals from diverse backgrounds have equal opportunities to succeed.

Sustainable Cities and Communities (SDG 11):
QUEST addresses San Antonio's economic challenges by fostering partnerships with local governments, businesses, and educational institutions. These collaborations support the development of a more sustainable and inclusive community.

Partnerships for the Goals (SDG 17):
Strategic partnerships are central to QUEST’s success. Collaborations with America Forward, United Way, and local educational institutions enhance QUEST's ability to deliver impactful programs. These partnerships allow QUEST to leverage shared resources and expertise, contributing to the broader achievement of the SDGs

Project QUEST effectively supports several Sustainable Development Goals (SDGs) through its comprehensive workforce development model. This includes education, training, career coaching, financial assistance, and job placement, ensuring participants gain necessary skills and support for long-term success.

The organization collaborates with community groups, educational institutions, government agencies, and businesses to align training with local industry needs. Partnerships with entities like United Way and San Antonio’s “Ready to Work” initiative help scale its impact.

QUEST focuses on serving low-income students, students of color, and other underserved groups, ensuring equitable access to education and employment. With 87% of participants from diverse backgrounds, the organization is committed to racial equity and provides necessary support for success.

Mental health is a priority, with social-emotional and trauma-informed care offered. QUEST is working towards certification as a Trauma-Informed organization and provides personalized career and academic advising.

The organization tracks participant progress, graduation rates, job placements, and wage increases to refine programs continuously. A “braided funding” strategy secures financial stability and flexibility, supporting long-term operations.

QUEST aligns training with high-demand industries like Healthcare, IT/Cybersecurity, and Advanced Manufacturing, collaborating with over 200 employers for strong job placement opportunities. Its adaptable model allows it to respond to economic changes and expand programming, including mental health support and enhanced alumni services.

Project QUEST has significantly empowered underserved communities through education, workforce development, and economic uplift. Over the past three years, it achieved high completion rates: 92% for Certificate programs, 91% for Associate’s Degrees, and 92% for Bachelor’s Degrees.
Economically, participants saw their incomes rise from under $15,000 to an average of $44,460 post-training, a 200% increase. Employment success is notable, with 89% of participants placed in high-demand careers, including 37% in Registered Nurse positions.
In San Antonio, QUEST has improved educational and employment outcomes, gaining national recognition from entities like the Aspen Institute and the Ford Foundation.

1. Expansion of Programming:
QUEST plans to deepen its mental health support for participants by leveraging the expertise of its on-staff social worker and working toward certification as a Trauma-Informed organization. Additionally, the organization is enhancing alumni support with a dedicated Alumni Relations and Career Transitions Coordinator, providing ongoing resources and networking opportunities to sustain graduates' long-term success.
2. Broadening Participant Reach:
The organization aims to extend its services to more individuals, particularly those who have been underserved in the past. By expanding wraparound support and utilizing a braided funding strategy, QUEST intends to serve a broader range of participants, with a continued focus on low-income students, students of color, single parents, and other marginalized groups.
3. Strengthening Data-Driven Outcomes:
QUEST is committed to refining its data collection and evaluation processes to better track participant progress, job placement rates, and wage outcomes. This will allow the organization to make informed decisions that enhance program effectiveness and align with its goal of breaking generational poverty.
4. Deepening Community and Industry Partnerships:
The organization will continue to build and strengthen strategic alliances with businesses, educational institutions, and government agencies. QUEST also plans to engage more actively in policy discussions and advocacy efforts to influence broader workforce development strategies that benefit underserved populations.
5. Sustainability and Financial Stability:
To ensure long-term impact, QUEST will diversify its funding sources, maintaining a braided funding strategy that adapts to financial fluctuations. The organization will also focus on long-term planning to secure sustained financial support, enabling it to continue providing comprehensive services even after specific grants conclude.

Project QUEST is set to expand its services, deepen its partnerships, and enhance its data-driven approach, ensuring continued success in alignment with its mission and the Sustainable Development Goals.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

PROJECT QUEST, INC.
Fiscal year: Oct 01 - Sep 30

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2023 info

SOURCE: IRS Form 990

4.26

Average of 2.56 over 10 years

Months of cash in 2023 info

SOURCE: IRS Form 990

2.4

Average of 2.5 over 10 years

Fringe rate in 2023 info

SOURCE: IRS Form 990

22%

Average of 27% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

PROJECT QUEST, INC.

Revenue & expenses

Fiscal Year: Oct 01 - Sep 30

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

PROJECT QUEST, INC.

Balance sheet

Fiscal Year: Oct 01 - Sep 30

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

PROJECT QUEST, INC.

Financial trends analysis Glossary & formula definitions

Fiscal Year: Oct 01 - Sep 30

SOURCE: IRS Form 990 info

This snapshot of PROJECT QUEST, INC.’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

Business model indicators

Profitability info 2019 2020 2021 2022 2023
Unrestricted surplus (deficit) before depreciation $173,143 -$37,718 $143,447 $152,507 $2,214,046
As % of expenses 3.9% -0.9% 1.1% 1.7% 25.3%
Unrestricted surplus (deficit) after depreciation $173,143 -$37,718 $142,168 $149,308 $2,206,335
As % of expenses 3.9% -0.9% 1.0% 1.6% 25.2%
Revenue composition info
Total revenue (unrestricted & restricted) $4,666,811 $4,395,549 $13,726,193 $9,372,995 $11,640,920
Total revenue, % change over prior year -10.8% -5.8% 212.3% -31.7% 24.2%
Program services revenue 0.0% 0.0% 0.0% 0.0% 0.0%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.4% 0.2% 0.0% 0.1% 0.5%
Government grants 80.4% 76.7% 91.3% 82.0% 65.7%
All other grants and contributions 19.2% 23.1% 8.7% 17.9% 33.8%
Other revenue 0.0% 0.0% 0.0% 0.0% 0.0%
Expense composition info
Total expenses before depreciation $4,493,668 $4,408,660 $13,582,745 $9,220,488 $8,737,405
Total expenses, % change over prior year -17.6% -1.9% 208.1% -32.1% -5.2%
Personnel 36.0% 40.8% 17.1% 26.8% 32.1%
Professional fees 1.6% 3.0% 1.7% 2.3% 4.7%
Occupancy 3.0% 2.7% 0.7% 1.0% 1.1%
Interest 0.0% 0.0% 0.0% 0.0% 0.0%
Pass-through 0.2% 0.2% 0.1% 0.2% 0.1%
All other expenses 59.2% 53.3% 80.3% 69.8% 62.0%
Full cost components (estimated) info 2019 2020 2021 2022 2023
Total expenses (after depreciation) $4,493,668 $4,408,660 $13,584,024 $9,223,687 $8,745,116
One month of savings $374,472 $367,388 $1,131,895 $768,374 $728,117
Debt principal payment $0 $0 $0 $0 $0
Fixed asset additions $0 $0 $15,993 $0 $0
Total full costs (estimated) $4,868,140 $4,776,048 $14,731,912 $9,992,061 $9,473,233

Capital structure indicators

Liquidity info 2019 2020 2021 2022 2023
Months of cash 4.0 3.2 3.0 1.4 2.4
Months of cash and investments 4.0 3.2 3.0 1.4 2.4
Months of estimated liquid unrestricted net assets 2.3 2.3 0.9 1.5 4.6
Balance sheet composition info 2019 2020 2021 2022 2023
Cash $1,503,571 $1,190,612 $3,424,558 $1,110,652 $1,720,798
Investments $0 $0 $0 $0 $0
Receivables $674,507 $1,019,668 $1,319,279 $1,209,791 $3,083,758
Gross land, buildings, equipment (LBE) $0 $0 $15,993 $15,993 $15,993
Accumulated depreciation (as a % of LBE) 0.0% 0.0% 8.0% 28.0% 48.0%
Liabilities (as a % of assets) 60.2% 62.4% 79.4% 52.2% 18.7%
Unrestricted net assets $879,045 $841,327 $983,495 $1,132,803 $3,339,138
Temporarily restricted net assets $0 N/A N/A N/A N/A
Permanently restricted net assets $0 N/A N/A N/A N/A
Total restricted net assets $0 $0 $0 $0 $1,579,834
Total net assets $879,045 $841,327 $983,495 $1,132,803 $4,918,972

Key data checks

Key data checks info 2019 2020 2021 2022 2023
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Form 1023/1024 is not available for this organization

President/CEO

Mr. Francisco Martinez

Mr. Francisco Martinez is the President & CEO for Project QUEST. As President & CEO he is responsible for all facets of Project QUEST’s service delivery, community engagement, financial health, contractual commitments and organizational culture. The CEO partners with the Board to provide executive leadership and strategic directions for the organization. As a first-generation college graduate and the son of immigrants, Francisco embodies the transformative power of education. With over 25 years of combined experience in public policy, local government, education, corporate social responsibility, and nonprofit leadership, Francisco is committed to advancing opportunities for all. He holds a Bachelor of Arts in Political Science from the University of California, San Diego, and a Master’s in Public Administration from California State University, Los Angeles. Francisco and his wife have two daughters, a rising college sophomore and high school freshman. He is a very proud Girl Dad.

Number of employees

Source: IRS Form 990

PROJECT QUEST, INC.

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

PROJECT QUEST, INC.

Highest paid employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of highest paid employee data for this organization

PROJECT QUEST, INC.

Board of directors
as of 08/15/2024
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Dr. Sonia Rodriguez

Collaborative Initiative Consulting

Term: 2025 - 2020

Carolyn King

Director; Grants and Education Operations, Methodist Healthcare System

Rosemary Elizalde

Chief Financial Officer, Mobius Partners, Inc

Kristine Kieswetter

Senior Director, Device Sciences Center of Excellence, Acelity

Steve Mendoza

Real Estate Investor & COPS/Metro Representative

Katharine Underwood

Manager, Employment, Valero Energy Corporation

Sonia C. Rodriguez

V.P. Collaborative Initiative Consulting

Matthew Bomersbach

EVP, Business Integration Executive at Broadway Bank

Rena Oden

Supervisory Security Specialist Department of Defense

Todd Thames

Vice President of Clinical Affairs, Health Included, Inc.

John K. Jackson

Retired United States Air Force Dept. of the Air Force Senior Civilian

Charlotte Whitaker

Chief Intellectual Property Council at USAA

Jessica Pena

Global Sr. Marketing Manager at 3M Corporation

Alejandra Lopez

Assistant City Manager City of San Antonio

Jarvis Baker

CEO, Abraham's Legend Consulting Colonel

Pearl Ceasar

Former Superior General Congregation of Divine Providence

Jane Shafer

Retired Supervisor, Victims Advocacy San Antonio Police Department

Jimmy Drennan

Rev., St. Margaret Mary Catholic Church

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes

Organizational demographics

SOURCE: Self-reported; last updated 8/14/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Male

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 09/07/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.

Contractors

Fiscal year ending
There are no fundraisers recorded for this organization.