TLC Family Resource Center
TLC partners with families and individuals as they learn new skills, connect to community resources, and build resilience to thrive.
TLC Family Resource Center
EIN: 52-2439830
as of November 2025
as of November 14, 2025
Mission
TLC Family Resource Center promotes the optimal health and development of children and families in Lower Grafton and Sullivan Counties, New Hampshire. TLC partners with families and individuals as they learn new skills, connect to community resources, and build resilience to thrive.
Ruling year
2004
Interim Executive Director
Alysse Lizotte
Main address
109 Pleasant St
Claremont, NH 03743-2631 USA
Formerly known as
Good Beginnings of Sullivan County
EIN
52-2439830
Family services
Youth services
Public health
Infant care
Prenatal care
Population served
Children and youth
Families
Parents
Substance abusers
Pregnant people
NTEE code
Public Health Program (E70)
IRS subsection
501(c)(3) Public Charity
IRS filing requirement
This organization is required to file an IRS Form 990 or 990-EZ.
Tax forms
Communication
Programs and results
Reports and documents
Download annual reportsWhat we aim to solve
The primary goal of TLC Family Resource Center is to improve health outcomes for children and families through primary prevention and intervention strategies that build protective factors. TLC targets services to four at-risk populations including children, youth, people who identify as LGBTQ+, and people who use substances.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
TLC FAMILY SUPPORT
TLC provides home visiting, parent education, and family support services to parents/caregivers of children ages 0-21 with a focus on early intervention and primary prevention. TLC uses several evidence-based programs including Healthy Families America, Growing Great Kids, VROOM, and other nationally recognized programs to support parents in building the skills and knowledge needed to raise happy, healthy children.
TLC RURAL OUTRIGHT
Rural Outright engages activists, students, businesses, and partner organizations to support and advocate for rural LGBTQIA+ Granite Staters and their allies. A program committee meets monthly to oversee programming and other administrative tasks. Rural Outright engages activists, students, businesses, and partner organizations to support and advocate for rural LGBTQIA+ Granite Staters and their allies. A program committee meets monthly to oversee programming and other administrative tasks.
TLC RECOVERY PROGRAM
We believe that the key to long-term recovery is a strong foundation of support and community. TLC Recovery Programs is a communal space for individuals and families seeking support for substance misuse and addiction-related issues. We host an array of peer-based, non-clinical programs, and services including recovery coaching, support groups, educational workshops, and drug-free/sober community events.
TLC YOUTH PROGRAMS
TLC provides a variety of youth development programs with opportunities for youth to develop positive social emotional skills and connections with a community of peers. TLC offers Shine, an evidence-based teen pregnancy prevention program, to local middle and high school students. TLC's Youth Program also partners with Rural Outright to host activities for LGBTQ+ youth.
Where we work
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Grafton County (New Hampshire, United States)
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New Hampshire (United States)
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Sullivan County (New Hampshire, United States)
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of families served by home visiting
This metric is no longer tracked.Totals By Year
Related Program
TLC FAMILY SUPPORT
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of people participating in recovery coaching
This metric is no longer tracked.Totals By Year
Related Program
TLC RECOVERY PROGRAM
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of students participating in youth programs
This metric is no longer tracked.Totals By Year
Related Program
TLC YOUTH PROGRAMS
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
TLC Family Resource Center works to strengthen families in order to prevent child abuse and neglect and in order to promote the very best health outcomes for the child and the mother. Our home visiting programs work directly with pregnant moms and all parents to provide a parenting curriculum to encourage the best information about child development and how parents can be involved in helping their babies and children achieve their highest potentials. TLC Family Resource Center also has a comprehensive sexual health education program for the purpose of reducing unplanned teen pregnancies and STIs. We work with teens 15-21, young men and young women, to teach basic sexual health and healthy relationships.
What are the organization's key strategies for making this happen?
We use a home visiting model and a parent education curriculum called Growing Great Kids. Our professional direct service staff includes trained parent educators, a registered nurse, and a clinical mental health counselor.
Our method is one-on-one parent support using the "Strengthening Families" model.
We also use small groups to work with teens in our comprehensive sexual health education program called SHINE.
What are the organization's capabilities for doing this?
We have a professional and trained staff of parent educators, a nurse and a licensed mental health counselor who work with our families. In order to continue to receive some of the state contracts we are awarded, we must submit a great deal of data relative to our home visits and our SHINE programs. We have been awarded these contracts for many years. And the contracts have been renewed, indicating that we are successfully fulling the requirements. Our staff regularly attend and update their training for Healthy Families America and for the Growing Great Kids curriculum. All our direct service staff have a minimum of a bachelor's degree. Also, our agency has recently been recognized as the first New Hampshire Family Resource Center of Quality, a designation that required a lengthy process of self-evaluation and improvement.
What have they accomplished so far and what's next?
We provide over 2000 home visits each year to families at risk for child abuse and neglect. We have provided comprehensive sexual health information to at least 100 students in the last two years.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded, We share the feedback we received with the people we serve
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2024 info
1.39
Months of cash in 2024 info
2.8
Fringe rate in 2024 info
18%
Funding sources info
Assets & liabilities info
Financial data
TLC Family Resource Center
Balance sheetFiscal Year: Jul 01 - Jun 30
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jul 01 - Jun 30
This snapshot of TLC Family Resource Center’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
Created in partnership with
Business model indicators
| Profitability info | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|
| Unrestricted surplus (deficit) before depreciation | $13,862 | $556,923 | $150,891 | $59,557 | -$114,625 |
| As % of expenses | 1.1% | 39.3% | 8.5% | 2.6% | -4.1% |
| Unrestricted surplus (deficit) after depreciation | $3,899 | $544,366 | $119,523 | $30,715 | -$144,022 |
| As % of expenses | 0.3% | 38.1% | 6.6% | 1.3% | -5.1% |
| Revenue composition info | |||||
|---|---|---|---|---|---|
| Total revenue (unrestricted & restricted) | $1,426,116 | $1,960,838 | $1,989,253 | $2,558,969 | $2,562,187 |
| Total revenue, % change over prior year | 28.3% | 37.5% | 1.4% | 28.6% | 0.1% |
| Program services revenue | 29.2% | 21.8% | 35.0% | 45.3% | 46.7% |
| Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
| Investment income | 0.2% | 0.0% | 0.0% | 0.1% | 0.2% |
| Government grants | 32.1% | 54.0% | 32.1% | 22.4% | 35.2% |
| All other grants and contributions | 37.9% | 24.2% | 33.0% | 32.2% | 18.0% |
| Other revenue | 0.7% | 0.0% | 0.0% | 0.0% | 0.0% |
| Expense composition info | |||||
|---|---|---|---|---|---|
| Total expenses before depreciation | $1,233,130 | $1,417,868 | $1,772,004 | $2,305,021 | $2,812,062 |
| Total expenses, % change over prior year | 26.9% | 15.0% | 25.0% | 30.1% | 22.0% |
| Personnel | 75.7% | 72.5% | 75.0% | 76.1% | 75.8% |
| Professional fees | 2.3% | 2.8% | 1.1% | 3.6% | 4.4% |
| Occupancy | 6.1% | 4.5% | 4.0% | 4.7% | 5.7% |
| Interest | 0.0% | 0.0% | 0.2% | 0.1% | 0.1% |
| Pass-through | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
| All other expenses | 15.9% | 20.1% | 19.6% | 15.4% | 14.0% |
| Full cost components (estimated) info | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|
| Total expenses (after depreciation) | $1,243,093 | $1,430,425 | $1,803,372 | $2,333,863 | $2,841,459 |
| One month of savings | $102,761 | $118,156 | $147,667 | $192,085 | $234,339 |
| Debt principal payment | $0 | $0 | $0 | $0 | $0 |
| Fixed asset additions | $9,982 | $482,600 | $0 | $0 | $59,189 |
| Total full costs (estimated) | $1,355,836 | $2,031,181 | $1,951,039 | $2,525,948 | $3,134,987 |
Capital structure indicators
| Liquidity info | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|
| Months of cash | 5.7 | 6.3 | 4.8 | 4.6 | 2.8 |
| Months of cash and investments | 5.7 | 6.3 | 4.8 | 4.6 | 2.8 |
| Months of estimated liquid unrestricted net assets | 3.8 | 3.9 | 4.1 | 3.5 | 2.1 |
| Balance sheet composition info | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|
| Cash | $587,841 | $745,305 | $706,744 | $889,749 | $659,441 |
| Investments | $0 | $0 | $0 | $0 | $0 |
| Receivables | $318,619 | $263,086 | $367,355 | $487,055 | $453,644 |
| Gross land, buildings, equipment (LBE) | $108,806 | $557,590 | $557,590 | $557,590 | $616,779 |
| Accumulated depreciation (as a % of LBE) | 67.6% | 9.4% | 15.0% | 20.2% | 23.0% |
| Liabilities (as a % of assets) | 31.6% | 22.4% | 12.3% | 30.6% | 34.7% |
| Unrestricted net assets | $422,179 | $966,545 | $1,086,068 | $1,116,783 | $972,761 |
| Temporarily restricted net assets | N/A | N/A | N/A | N/A | N/A |
| Permanently restricted net assets | N/A | N/A | N/A | N/A | N/A |
| Total restricted net assets | $222,716 | $208,763 | $275,121 | $469,512 | $334,262 |
| Total net assets | $644,895 | $1,175,308 | $1,361,189 | $1,586,295 | $1,307,023 |
Key data checks
| Key data checks info | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|
| Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
Interim Executive Director
Alysse Lizotte
Number of employees
Source: IRS Form 990
TLC Family Resource Center
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
There are no highest paid employees recorded for this organization.
TLC Family Resource Center
Board of directorsas of 2/11/2025
Board of directors data
Mariah Davis
Mascoma Bank
Term: 2020 - 2025
Anne Walsh BOARD MEMBER
Beth Hoyt-Flewelling BOARD MEMBER
Cynthia Boland
Community Volunteer
Jane VanBremen
Retired Early Childhood Educator
Jessica Elliot
Engineer
Kristi Collins
Physician Assistant
Laura Hagley
Valley Regional Healthcare
Mariah Davis
Mascoma Bank
Megan Blood
Hypertherm
Michelle Greene BOARD MEMBER
Sue Elliott
Community Volunteer
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
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- Letter of Determination
- Officer and/or Employee data for 2024, 2023, 2022, 2021, 2020
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