LAKE SUPERIOR ZOOLOGICAL SOCIETY
Explore More at the Lake Superior Zoo
LAKE SUPERIOR ZOOLOGICAL SOCIETY
EIN: 41-0944885
Programs and results
Reports and documents
Download annual reports Download other documentsWhat we aim to solve
The Lake Superior Zoo has been in existence since 1923, and is a key attraction and educational facility in northeastern Minnesota. We are in the midst of a revitalization which includes improvements to existing infrastructure, construction of new exhibits, and programming enhancements that align with the community and regional goals surrounding conservation and sustainability.
We cannot depend on public financing to accomplish all of our necessary improvements/enhancements. We have launched an aggressive capital campaign to secure private contributions, which will help us create a private/public partnership and a financial strategic vision that includes sustainability into the future.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Education
Educational programming is one of the most effective ways our zoo fulfills is mission and fosters environmental conservation. We give participants close-up experiences with animals to help them feel empathy, respect, and concern for that animal and other like it. Emotional engagement combined with conservation messages help inspire our audiences to improve the world for animals and their natural habitats. We provide on-site formal camps and classes, informal programs on animals and the environment, and off-site outreach programs on animals and the environment
Memberships
Encourage individuals, families, and businesses to be shareholders in our mission with an annual membership. Providing personalized services to our members and creating awareness among the general public regarding our member services. Proceeds from this program help support education and zoo services programs. We participate in the AZA reciprocal program and the ASTC Passport program allowing our members to enjoy free or discounted admissions to over 500 zoos, aquariums, museums, and science centers. Members receive exclusive updates on zoo events throughout the year, and special "members only" events are hosted in appreciation for their support.
Zoo Services
Manage the city-owned zoo, including hiring, training and retaining high quality animal care staff, obtaining and caring for the animal collection and providing all the education and guest services to the public. Participation in species survival and conservation programs. Exceptional animal care of 130 species, representing approximately 300 animals.
Where we work
Affiliations & memberships
Association of Science and Technology Centers 2016
Association of Science and Technology Centers 2017
Association of Science and Technology Centers 2018
Association of Science and Technology Centers 2019
Association of Science and Technology Centers 2020
Association of Science and Technology Centers 2021
Association of Science and Technology Centers 2022
Association of Science and Technology Centers2 2023
Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of conservation actions at site(s)
This metric is no longer tracked.Totals By Year
Related Program
Zoo Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of animals in collection
This metric is no longer tracked.Totals By Year
Related Program
Zoo Services
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Number of species in collection
This metric is no longer tracked.Totals By Year
Related Program
Zoo Services
Type of Metric
Context - describing the issue we work on
Direction of Success
Holding steady
Number of paid participants on field trips
This metric is no longer tracked.Totals By Year
Related Program
Education
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of website pageviews
This metric is no longer tracked.Totals By Year
Related Program
Zoo Services
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Number of unique website visitors
This metric is no longer tracked.Totals By Year
Related Program
Zoo Services
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Number of campers enrolled
This metric is no longer tracked.Totals By Year
Related Program
Education
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
The Lake Superior Zoo exists to provide close-up animal experiences that inspire connections to wildlife and action toward conservation in our region and around the world. Our vision is a future where all living things thrive together.
Our organizational goals area:
I. Build a compelling animal experience that meets the highest standards of animal well-being.
The LSZ and the surrounding community value in-person interactions and connections to animals and the natural world. It is our responsibility to assure guests of our animal welfare considerations and that animal care is our top priority. Contemporary animal habitats coupled with intentional educational messages can foster empathy for animals and positively influence a passion for conservation in our visitors. Modern zoological practices and philosophies guide each element.
II. Develop and implement a sustainable financial strategy that promotes the longevity of our presence in the community.
The LSZ values impactful partnerships with organizations and individuals with shared activities and values. We believe the path to maintaining a strong financial position involves fostering positive stakeholder relationships with government entities like the City of Duluth and State of Minnesota, elevating donor stewardship, and contingency planning for the future of our organization.
III. Empower staff through development and education.
Our mission is brought to life by the people who make it all a reality, and the LSZ is committed to reflection and growth through thoughtful engagement with all Zoo staff through ongoing initiatives. Furthering a positive and transparent culture coupled with expanded professional development opportunities will enhance operations and promote retention. Investing in diversity, equity, accessibility, and inclusion initiatives and practices will help us reflect the communities we serve and grow as an organization. Partnerships with regional associations can provide stability and rewarding opportunities for our staff.
IV. Establish the Zoo as a trusted conservation leader in our community.
At the LSZ, we value animal welfare and conservation that supports upholding and exceeding Association of Zoos & Aquariums standards. Each decision we make is grounded in animal care, and we can positively affect the perception of zoos and aquariums through intentional communications of welfare standards. Building and expanding relationships with similar organizations will enhance the impact of our mission and broaden our reach as a conservation organization.
V. Develop and maintain a long-term facilities plan.
The LSZ will address aging infrastructure and deferred maintenance through several approaches including a long-term facilities plan. We will allocate adequate resources to develop future plans and design revitalize existing spaces with feedback from staff and other stakeholders.
What are the organization's key strategies for making this happen?
I. Build a compelling animal experience that meets the highest standards of animal welfare.
- Develop animal habitats and exhibits that build connections to regional and global conservation.
- Develop immersive ways to engage guests in the natural world
- Create greater transparency about how our staff ensure the best animal care possible.
- Develop engaging animal and guest interactions
II. Develop and implement a sustainable financial strategy that promotes the longevity of our presence in the community.
- Build and foster sponsor and donor relationships
- Intentionally connect with potential donors for projects
- Ensure economic sustainability through responsible saving, investing, and budgeting
III. Empower staff through development and education.
- Provide meaningful and fulfilling staff experiences
- Recruit, hire, and build a diverse and inclusive staff that reflects the communities we serve
- Build and leverage mission-based partnerships to enhance collaborative opportunities for staff and volunteers
- Thoughtful engagement with all staff to maintain a positive organizational culture
- Reflecting on past experience to continue to grow as an organization
IV. Establish the Zoo as a trusted conservation leader in our community.
- Highlight AZA standards to inform attitudes and perceptions of animals in human care
- Develop mission-based partnerships that increase our impact and outreach through opportunities and experiences
- Engage in capacity-building strategies to provide staff with additional opportunities to participate in conservation research and field programs
V. Develop and maintain a long-term facilities plan.
- Revitalize and creatively adapt existing spaces.
- Address aging infrastructure and maintenance while enhancing unique experiences.
- Create attainable plans to mitigate aging infrastructure and deferred maintenance
What are the organization's capabilities for doing this?
The Lake Superior Zoological Society is well-positioned to accomplish our goals and is on a path of forward momentum.
As the 19th oldest zoo in the United States, we will celebrate our 100-year anniversary in 2023, and look ahead to the next 100 years with the help of this increased funding.
Each year, thousands of people interact with our educational programming and content, whether that’s while visiting the zoo, attending a program through our Zoomobile outreach initiative, or at the only year-round nature-based preschool located at a zoo in Minnesota. Education and conservation are the cornerstone elements of our mission, and we accomplish our goals by providing programming to children across the arrowhead region from Carlton to Grand Marais to the Iron Range.
2022 was a year of growth, opportunity, revitalization, and triumph at the Lake Superior Zoo. A culmination of hard work and commitment to wildlife, conservation, and animal wellbeing was instrumental in our outstanding Association of Zoos & Aquariums inspection and following renewed accreditation.
Each day our team champions efforts that make the Zoo’s vision and mission come to life. As we embarked on our AZA accreditation journey, we updated our master and strategic plan highlighting increased conservation efforts and diversity, equity, inclusion, and accessibility programs though our first-ever DEAI plan. Our 15-year master plan was unanimously approved by the Duluth Parks & Recreation commission as well as Duluth City Council. Our strategic plan defines objectives and goals that will work in harmony to achieve our master plan phases such as constructing and/or renovating the main building, improving access to the Zoo through various DEAI initiatives, and prioritizing animal care and wellbeing.
What have they accomplished so far and what's next?
With our strategic and master plan updates, City of Duluth administration support, and our forward momentum, we have experienced significant progress since 2021.
We currently have three grant projects in progress that will restore our nature trail, enhance interactive experiences across zoo grounds, highlight the importance of AZA accreditation, and add parallel play experiences in an existing playground space. In addition, we have a brand-new world-class red panda habitat that will open this spring.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
It is difficult to find the ongoing funding to support feedback collection
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2022 info
1.15
Months of cash in 2022 info
1.2
Fringe rate in 2022 info
15%
Funding sources info
Assets & liabilities info
Financial data
LAKE SUPERIOR ZOOLOGICAL SOCIETY
Revenue & expensesFiscal Year: Jan 01 - Dec 31
LAKE SUPERIOR ZOOLOGICAL SOCIETY
Balance sheetFiscal Year: Jan 01 - Dec 31
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jan 01 - Dec 31
This snapshot of LAKE SUPERIOR ZOOLOGICAL SOCIETY’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
Created in partnership with
Business model indicators
Profitability info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Unrestricted surplus (deficit) before depreciation | $11,885 | $110,567 | $135,223 | $904,232 | -$87,505 |
As % of expenses | 0.7% | 6.0% | 8.9% | 43.5% | -3.4% |
Unrestricted surplus (deficit) after depreciation | -$35,121 | $60,924 | $90,417 | $834,930 | -$182,592 |
As % of expenses | -2.1% | 3.2% | 5.8% | 38.9% | -6.8% |
Revenue composition info | |||||
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Total revenue (unrestricted & restricted) | $1,685,660 | $1,889,606 | $1,618,528 | $3,031,523 | $2,608,501 |
Total revenue, % change over prior year | -7.2% | 12.1% | -14.3% | 87.3% | -14.0% |
Program services revenue | 75.6% | 74.3% | 73.5% | 61.3% | 77.1% |
Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Investment income | 0.1% | 0.1% | 0.1% | 0.1% | 0.1% |
Government grants | 2.6% | 3.0% | 10.1% | 22.9% | 1.5% |
All other grants and contributions | 12.4% | 10.8% | 11.0% | 7.5% | 13.5% |
Other revenue | 9.3% | 11.8% | 5.3% | 8.2% | 7.9% |
Expense composition info | |||||
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Total expenses before depreciation | $1,642,763 | $1,833,684 | $1,526,696 | $2,079,518 | $2,609,247 |
Total expenses, % change over prior year | -9.5% | 11.6% | -16.7% | 36.2% | 25.5% |
Personnel | 62.4% | 57.0% | 61.1% | 59.5% | 57.8% |
Professional fees | 6.8% | 14.7% | 7.8% | 6.6% | 9.3% |
Occupancy | 6.2% | 5.4% | 6.7% | 7.0% | 7.3% |
Interest | 0.5% | 0.2% | 0.2% | 0.4% | 0.3% |
Pass-through | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
All other expenses | 24.2% | 22.6% | 24.3% | 26.5% | 25.3% |
Full cost components (estimated) info | 2018 | 2019 | 2020 | 2021 | 2022 |
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Total expenses (after depreciation) | $1,689,769 | $1,883,327 | $1,571,502 | $2,148,820 | $2,704,334 |
One month of savings | $136,897 | $152,807 | $127,225 | $173,293 | $217,437 |
Debt principal payment | $0 | $52,603 | $0 | $5,047 | $49,280 |
Fixed asset additions | $49,156 | $68,109 | $124,367 | $309,747 | $189,225 |
Total full costs (estimated) | $1,875,822 | $2,156,846 | $1,823,094 | $2,636,907 | $3,160,276 |
Capital structure indicators
Liquidity info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Months of cash | 0.6 | 0.4 | 1.6 | 1.0 | 1.2 |
Months of cash and investments | 0.9 | 0.7 | 1.8 | 1.2 | 1.4 |
Months of estimated liquid unrestricted net assets | -3.1 | -2.5 | -2.9 | 2.7 | 0.7 |
Balance sheet composition info | 2018 | 2019 | 2020 | 2021 | 2022 |
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Cash | $80,720 | $64,923 | $197,413 | $175,478 | $270,533 |
Investments | $40,028 | $41,979 | $32,406 | $34,608 | $34,384 |
Receivables | $30,018 | $40,654 | $186,962 | $559,110 | $230,310 |
Gross land, buildings, equipment (LBE) | $771,515 | $827,069 | $933,625 | $1,237,913 | $1,346,664 |
Accumulated depreciation (as a % of LBE) | 38.3% | 40.2% | 38.5% | 34.2% | 32.5% |
Liabilities (as a % of assets) | 71.7% | 71.2% | 76.9% | 30.2% | 31.1% |
Unrestricted net assets | $44,857 | $105,781 | $196,198 | $1,031,128 | $848,536 |
Temporarily restricted net assets | $123,583 | N/A | N/A | N/A | N/A |
Permanently restricted net assets | $21,050 | N/A | N/A | N/A | N/A |
Total restricted net assets | $144,633 | $91,939 | $38,975 | $88,950 | $180,922 |
Total net assets | $189,490 | $197,720 | $235,173 | $1,120,078 | $1,029,458 |
Key data checks
Key data checks info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
Chief Executive Officer
Haley Hedstrom
Number of employees
Source: IRS Form 990
LAKE SUPERIOR ZOOLOGICAL SOCIETY
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
There are no highest paid employees recorded for this organization.
LAKE SUPERIOR ZOOLOGICAL SOCIETY
Board of directorsas of 03/23/2023
Board of directors data
Joey Engseth
Altec
Term: 2018 - 2024
Noah Hobbs
One Roof Community Housing
Mike Polzin
Pier B Resorts
Tim Meininger
Emeritus Member
Russell Smith
Emeritus Member
Susan Waldie
Johnson, Killer & Seiler
Kala Pedersen
Essentia Health
Maya Mattke
Lake Superior Consulting
James Lewis
Western Bank Duluth
Britta Schielke
Jessica Peterson
City of Duluth, Ex Officio
John Scott
Emeritus Member
Stephen Lewis
Honorary Member
Mark McShane
Honorary Member
LauraLee Rauker
Members Cooperative Credit Union
Nicki Britton
NISC
Kathleen Privette
Duluth Chamber of Commerce
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 03/23/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.