PLATINUM2023

Montgomery County-Norristown Public Library

Connected to the world | Committed to the community | Inclusive of all

Norristown, PA   |  http://mnl.mclinc.org/
GuideStar Charity Check

Montgomery County-Norristown Public Library

EIN: 23-1381450


Mission

Montgomery County-Norristown Public Library, a gateway to lifelong learning, provides convenient access to resources that inform, educate, entertain, and enrich people's lives.

Ruling year info

1965

Executive Director

Karen DeAngelo

Main address

1001 Powell St

Norristown, PA 19401 USA

Show more contact info

EIN

23-1381450

Subject area info

Education

Adult literacy

Computer literacy

Libraries

Public libraries

Show more subject areas

Population served info

Children and youth

Adults

Seniors

NTEE code info

Libraries, Library Science (B70)

IRS subsection

501(c)(3) Public Charity

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Tax forms

Communication

Affiliations

See related organizations info

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

#1 / Create an exceptional library experience #2 / Expand public engagement #3 / Nurture community connections #4 / Achieve organizational excellence

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Public Library Services and Programs

The Montgomery County-Norristown Public Library provides library materials, services, and programs to the general public in Montgomery County, Pennsylvania.

The Montgomery County-Norristown Public Library is organized for the purpose of maintaining a free public, non-sectarian library for residents of Montgomery County, Pennsylvania. The Library functions as the source of materials and services for all citizens of Montgomery County to meet their lifetime needs for information, education and recreation. All citizens are offered access to a diverse collection of materials and expert assistance in a welcoming environment. The Library supports local libraries in Montgomery County and acts as an essential link in the global network of library resources. The Library also provides management services for four Branch libraries and operates three Bookmobiles.

Population(s) Served
Adults
Children and youth
Seniors

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of attendees present at rallies/events

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth, Adults

Related Program

Public Library Services and Programs

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total program attendance at all locations by calendar year.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Focus Area 1: Create an exceptional library experience
Goal 1.1 Foster a culture of inclusivity, reflective of the community's composition
Goal 1.2 Provide library collections to meet the needs of the library community members
Goal 1.3 Provide state-of-the-art technology for use by staff and the public
Goal 1.4 Provide safety and security for patrons and staff
Goal 1.5 Provide excellent customer service
Goal 1.6 Provide exceptional library facilities for the publicStar and Foundation Center.

Focus Area 2: Expand public engagement
Goal 2.1 Increase awareness through marketing and public relations
Goal 2.2 Increase use by teens and young adults
Goal 2.3 Increase use by children
Goal 2.4 Increase use by adults
Goal 2.5 Increase use by older adults/seniors

Focus Area 3: Nurture community connections
Goal 3.1 Sustain and further develop community partnerships
Goal 3.2 Outreach- Provide library services outside of library walls

Focus Area 4: Achieve organizational excellence
Goal 4.1 Secure the necessary financial resources for the operation of the library and manage them in a responsible manner
Goal 4.2 Employ and retain qualified personnel
Goal 4.3 Board development
Goal 4.4 Clarify the relationships between the main library and the four branch libraries
Goal 4.5 Maintain and regularly update a comprehensive set of library policies

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    As a public library, we serve the general population and offer services free of charge at the point of service. We serve people of all ages and from all walks of life.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    We solicited public input through bi-lingual paper and electronic surveys in the summer of 2022. The survey results were influenced the final content of our current strategic plan. After hearing from many patrons of their need for fax services (mostly to communicate with health providers), we implemented free outbound fax service at our our Main Library in Norristown in January of 2023. In 2022 we began offering Wi-Fi hotspots for checkout by our cardholders, many of whom have shared with us that they do not have easy access to broadband internet.

  • With whom is the organization sharing feedback?

    Our staff, Our board,

  • How has asking for feedback from the people you serve changed your relationship?

    Asking our users for their feedback helps us by bringing community needs to light that we otherwise might miss.

  • Which of the following feedback practices does your organization routinely carry out?

    We take steps to get feedback from marginalized or under-represented people,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

Montgomery County-Norristown Public Library
Fiscal year: Jan 01 - Dec 31
Financial documents
2021 Montgomery County-Norristown Public Library Financial Statements
done  Yes, financials were audited by an independent accountant. info

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2020 info

SOURCE: IRS Form 990

3.87

Average of 5.29 over 10 years

Months of cash in 2020 info

SOURCE: IRS Form 990

10.3

Average of 7 over 10 years

Fringe rate in 2020 info

SOURCE: IRS Form 990

26%

Average of 24% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

Source: IRS Form 990 info

Montgomery County-Norristown Public Library

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990

Fiscal year ending: cloud_download Download Data

Montgomery County-Norristown Public Library

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Montgomery County-Norristown Public Library

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990

This snapshot of Montgomery County-Norristown Public Library’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

Business model indicators

Profitability info 2016 2017 2018 2019 2020
Unrestricted surplus (deficit) before depreciation $411,453 $643,074 $376,626 $410,042 $1,079,789
As % of expenses 9.9% 15.2% 8.7% 9.3% 25.2%
Unrestricted surplus (deficit) after depreciation $5,608 $258,670 -$30,119 $3,704 $675,556
As % of expenses 0.1% 5.6% -0.6% 0.1% 14.4%
Revenue composition info
Total revenue (unrestricted & restricted) $4,587,909 $4,882,263 $4,695,276 $4,806,620 $5,360,300
Total revenue, % change over prior year 1.8% 6.4% -3.8% 2.4% 11.5%
Program services revenue 4.3% 4.6% 4.4% 4.4% 2.6%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.7% 0.7% 0.7% 0.8% 0.6%
Government grants 91.5% 87.2% 92.0% 91.8% 94.7%
All other grants and contributions 4.0% 7.6% 2.9% 3.0% 2.1%
Other revenue -0.4% 0.0% 0.0% 0.0% 0.0%
Expense composition info
Total expenses before depreciation $4,176,456 $4,227,810 $4,318,650 $4,396,578 $4,280,511
Total expenses, % change over prior year 2.4% 1.2% 2.1% 1.8% -2.6%
Personnel 77.0% 77.9% 78.6% 78.3% 81.4%
Professional fees 1.1% 1.1% 1.1% 1.1% 1.1%
Occupancy 7.0% 6.7% 6.2% 6.7% 5.5%
Interest 0.0% 0.0% 0.0% 0.0% 0.0%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 14.9% 14.3% 14.1% 14.0% 12.0%
Full cost components (estimated) info 2016 2017 2018 2019 2020
Total expenses (after depreciation) $4,582,301 $4,612,214 $4,725,395 $4,802,916 $4,684,744
One month of savings $348,038 $352,318 $359,888 $366,382 $356,709
Debt principal payment $0 $0 $0 $0 $0
Fixed asset additions $0 $601,987 $0 $0 $0
Total full costs (estimated) $4,930,339 $5,566,519 $5,085,283 $5,169,298 $5,041,453

Capital structure indicators

Liquidity info 2016 2017 2018 2019 2020
Months of cash 6.9 7.1 6.9 7.1 10.3
Months of cash and investments 6.9 7.1 6.9 7.1 10.3
Months of estimated liquid unrestricted net assets 5.8 5.8 5.7 5.7 7.8
Balance sheet composition info 2016 2017 2018 2019 2020
Cash $2,412,869 $2,502,817 $2,499,247 $2,601,499 $3,690,143
Investments $0 $0 $0 $0 $0
Receivables $15,895 $7,628 $31,618 $16,311 $23,954
Gross land, buildings, equipment (LBE) $8,935,253 $9,397,340 $9,767,378 $10,143,076 $10,512,914
Accumulated depreciation (as a % of LBE) 90.5% 88.7% 89.5% 90.2% 90.7%
Liabilities (as a % of assets) 14.3% 14.6% 14.6% 14.9% 20.3%
Unrestricted net assets $0 $0 $0 $0 $0
Temporarily restricted net assets $0 $0 $0 N/A N/A
Permanently restricted net assets $0 $0 $0 N/A N/A
Total restricted net assets $0 $0 $0 $0 $0
Total net assets $2,855,758 $3,114,428 $3,084,309 $3,088,013 $3,763,569

Key data checks

Key data checks info 2016 2017 2018 2019 2020
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Letter of Determination is not available for this organization
Form 1023/1024 is not available for this organization

Executive Director

Karen DeAngelo

Number of employees

Source: IRS Form 990

Montgomery County-Norristown Public Library

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

Montgomery County-Norristown Public Library

Board of directors
as of 02/15/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Cathyann Sweeney

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 1/27/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 02/15/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.