Montgomery County-Norristown Public Library
Connected to the world | Committed to the community | Inclusive of all
Montgomery County-Norristown Public Library
EIN: 23-1381450
Programs and results
What we aim to solve
#1 / Create an exceptional library experience #2 / Expand public engagement #3 / Nurture community connections #4 / Achieve organizational excellence
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Public Library Services and Programs
The Montgomery County-Norristown Public Library provides library materials, services, and programs to the general public in Montgomery County, Pennsylvania.
The Montgomery County-Norristown Public Library is organized for the purpose of maintaining a free public, non-sectarian library for residents of Montgomery County, Pennsylvania. The Library functions as the source of materials and services for all citizens of Montgomery County to meet their lifetime needs for information, education and recreation. All citizens are offered access to a diverse collection of materials and expert assistance in a welcoming environment. The Library supports local libraries in Montgomery County and acts as an essential link in the global network of library resources. The Library also provides management services for four Branch libraries and operates three Bookmobiles.
Where we work
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Number of attendees present at rallies/events
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Adults
Related Program
Public Library Services and Programs
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Total program attendance at all locations by calendar year.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Focus Area 1: Create an exceptional library experience
Goal 1.1 Foster a culture of inclusivity, reflective of the community's composition
Goal 1.2 Provide library collections to meet the needs of the library community members
Goal 1.3 Provide state-of-the-art technology for use by staff and the public
Goal 1.4 Provide safety and security for patrons and staff
Goal 1.5 Provide excellent customer service
Goal 1.6 Provide exceptional library facilities for the publicStar and Foundation Center.
Focus Area 2: Expand public engagement
Goal 2.1 Increase awareness through marketing and public relations
Goal 2.2 Increase use by teens and young adults
Goal 2.3 Increase use by children
Goal 2.4 Increase use by adults
Goal 2.5 Increase use by older adults/seniors
Focus Area 3: Nurture community connections
Goal 3.1 Sustain and further develop community partnerships
Goal 3.2 Outreach- Provide library services outside of library walls
Focus Area 4: Achieve organizational excellence
Goal 4.1 Secure the necessary financial resources for the operation of the library and manage them in a responsible manner
Goal 4.2 Employ and retain qualified personnel
Goal 4.3 Board development
Goal 4.4 Clarify the relationships between the main library and the four branch libraries
Goal 4.5 Maintain and regularly update a comprehensive set of library policies
What are the organization's key strategies for making this happen?
What are the organization's capabilities for doing this?
What have they accomplished so far and what's next?
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
As a public library, we serve the general population and offer services free of charge at the point of service. We serve people of all ages and from all walks of life.
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How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Suggestion box/email,
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,
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What significant change resulted from feedback?
We solicited public input through bi-lingual paper and electronic surveys in the summer of 2022. The survey results were influenced the final content of our current strategic plan. After hearing from many patrons of their need for fax services (mostly to communicate with health providers), we implemented free outbound fax service at our our Main Library in Norristown in January of 2023. In 2022 we began offering Wi-Fi hotspots for checkout by our cardholders, many of whom have shared with us that they do not have easy access to broadband internet.
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With whom is the organization sharing feedback?
Our staff, Our board,
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How has asking for feedback from the people you serve changed your relationship?
Asking our users for their feedback helps us by bringing community needs to light that we otherwise might miss.
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Which of the following feedback practices does your organization routinely carry out?
We take steps to get feedback from marginalized or under-represented people,
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback,
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2020 info
3.87
Months of cash in 2020 info
10.3
Fringe rate in 2020 info
26%
Funding sources info
Assets & liabilities info
Montgomery County-Norristown Public Library
Revenue & expensesFiscal Year: Jan 01 - Dec 31
SOURCE: IRS Form 990
Montgomery County-Norristown Public Library
Balance sheetFiscal Year: Jan 01 - Dec 31
SOURCE: IRS Form 990
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Montgomery County-Norristown Public Library
Financial trends analysis Glossary & formula definitionsFiscal Year: Jan 01 - Dec 31
SOURCE: IRS Form 990
This snapshot of Montgomery County-Norristown Public Library’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
Created in partnership with
Business model indicators
Profitability info | 2016 | 2017 | 2018 | 2019 | 2020 |
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Unrestricted surplus (deficit) before depreciation | $411,453 | $643,074 | $376,626 | $410,042 | $1,079,789 |
As % of expenses | 9.9% | 15.2% | 8.7% | 9.3% | 25.2% |
Unrestricted surplus (deficit) after depreciation | $5,608 | $258,670 | -$30,119 | $3,704 | $675,556 |
As % of expenses | 0.1% | 5.6% | -0.6% | 0.1% | 14.4% |
Revenue composition info | |||||
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Total revenue (unrestricted & restricted) | $4,587,909 | $4,882,263 | $4,695,276 | $4,806,620 | $5,360,300 |
Total revenue, % change over prior year | 1.8% | 6.4% | -3.8% | 2.4% | 11.5% |
Program services revenue | 4.3% | 4.6% | 4.4% | 4.4% | 2.6% |
Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Investment income | 0.7% | 0.7% | 0.7% | 0.8% | 0.6% |
Government grants | 91.5% | 87.2% | 92.0% | 91.8% | 94.7% |
All other grants and contributions | 4.0% | 7.6% | 2.9% | 3.0% | 2.1% |
Other revenue | -0.4% | 0.0% | 0.0% | 0.0% | 0.0% |
Expense composition info | |||||
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Total expenses before depreciation | $4,176,456 | $4,227,810 | $4,318,650 | $4,396,578 | $4,280,511 |
Total expenses, % change over prior year | 2.4% | 1.2% | 2.1% | 1.8% | -2.6% |
Personnel | 77.0% | 77.9% | 78.6% | 78.3% | 81.4% |
Professional fees | 1.1% | 1.1% | 1.1% | 1.1% | 1.1% |
Occupancy | 7.0% | 6.7% | 6.2% | 6.7% | 5.5% |
Interest | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Pass-through | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
All other expenses | 14.9% | 14.3% | 14.1% | 14.0% | 12.0% |
Full cost components (estimated) info | 2016 | 2017 | 2018 | 2019 | 2020 |
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Total expenses (after depreciation) | $4,582,301 | $4,612,214 | $4,725,395 | $4,802,916 | $4,684,744 |
One month of savings | $348,038 | $352,318 | $359,888 | $366,382 | $356,709 |
Debt principal payment | $0 | $0 | $0 | $0 | $0 |
Fixed asset additions | $0 | $601,987 | $0 | $0 | $0 |
Total full costs (estimated) | $4,930,339 | $5,566,519 | $5,085,283 | $5,169,298 | $5,041,453 |
Capital structure indicators
Liquidity info | 2016 | 2017 | 2018 | 2019 | 2020 |
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Months of cash | 6.9 | 7.1 | 6.9 | 7.1 | 10.3 |
Months of cash and investments | 6.9 | 7.1 | 6.9 | 7.1 | 10.3 |
Months of estimated liquid unrestricted net assets | 5.8 | 5.8 | 5.7 | 5.7 | 7.8 |
Balance sheet composition info | 2016 | 2017 | 2018 | 2019 | 2020 |
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Cash | $2,412,869 | $2,502,817 | $2,499,247 | $2,601,499 | $3,690,143 |
Investments | $0 | $0 | $0 | $0 | $0 |
Receivables | $15,895 | $7,628 | $31,618 | $16,311 | $23,954 |
Gross land, buildings, equipment (LBE) | $8,935,253 | $9,397,340 | $9,767,378 | $10,143,076 | $10,512,914 |
Accumulated depreciation (as a % of LBE) | 90.5% | 88.7% | 89.5% | 90.2% | 90.7% |
Liabilities (as a % of assets) | 14.3% | 14.6% | 14.6% | 14.9% | 20.3% |
Unrestricted net assets | $0 | $0 | $0 | $0 | $0 |
Temporarily restricted net assets | $0 | $0 | $0 | N/A | N/A |
Permanently restricted net assets | $0 | $0 | $0 | N/A | N/A |
Total restricted net assets | $0 | $0 | $0 | $0 | $0 |
Total net assets | $2,855,758 | $3,114,428 | $3,084,309 | $3,088,013 | $3,763,569 |
Key data checks
Key data checks info | 2016 | 2017 | 2018 | 2019 | 2020 |
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Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
Executive Director
Karen DeAngelo
Number of employees
Source: IRS Form 990
Montgomery County-Norristown Public Library
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
There are no highest paid employees recorded for this organization.
Montgomery County-Norristown Public Library
Board of directorsas of 02/15/2023
Board of directors data
Cathyann Sweeney
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 02/15/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.