HAGAR USA INC
The Whole Journey
HAGAR USA INC
EIN: 20-1507669
as of September 2023
as of September 18, 2023
Programs and results
Reports and documents
Download annual reports Download other documentsWhat we aim to solve
There are 40.3 million people living in slavery and bondage today. Breaking free from that abuse is the first step, but each person needs holistic care to walk the journey through the trauma associated with the abuse. With 25 years of experience, HAGAR has transformed into an internationally renowned leader in recovery services for survivors of human trafficking, slavery and abuse.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Aftercare for women and children
Hagar gives wholistic care to women and children who have experience human trafficking, slavery and abuse.
Where we work
External reviews

Photos
Videos
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Hagar's goal is to see communities free and healed from the trauma of slavery, trafficking, and abuse. To take those from the toughest of human conditions, and bring them to a place of resiliency
What are the organization's key strategies for making this happen?
Hagar provides aftercare in the form of: safe housing, counseling, case management, health care, education, job services, legal support and finally reintegration services.
What are the organization's capabilities for doing this?
We have programs in Cambodia, Afghanistan, Vietnam, Singapore, and capacity building in Myanmar. We have expert staff and the infrastructure to care for individuals who are referred to Hagar.
At Hagar we are committed to the whole journey. The whole journey starts with a survivor, an individual who has experienced severe trauma as a result of slavery, trafficking, or abuse. From the moment that individual enters our care, we work with them to assess what their needs are, and offer a full range of intensive and individualized services. We rebuild trust and resilience.
We can provide a safe place to live, counselling, case management services, legal support, education, and safe, empowering jobs. We create opportunities to ensure that the individual is not simply surviving, but thriving. The whole journey encapsulates each step taken by a survivor toward healing. Our goal is for each individual to be a champion for change in their own life and in the community.
Hagar is a global leader in supporting those who have experienced trauma to heal, develop their resilience, and lead full, productive lives. We call this trauma-informed care.
The Centre of Excellence for Trauma-informed Care is a collaborative space for academics, fieldwork practitioners, development specialists, and advocates to come together to further research and implement what we believe is the most effective means of recovery for trauma survivors across the globe.
What have they accomplished so far and what's next?
Our Impact
At Hagar, we see the whole journey of the whole person. The Hagar impact is unique, because no one journey or client is the same. Our approach is to provide individualized care for every survivor we come into contact with, which to date, stands at more than 21,000 people. We don’t have a set time frame on how long we work with a client for; we do whatever it takes for as long as it takes.
We don’t just work at the individual level, but at a systemic level to see change in the countries in which we work. Local staff work closely with communities to empower them to change their attitudes and responses to slavery and abuse, in 2019 alone we trained 10,645 community members on topics like domestic abuse and trafficking awareness.
The Hagar impact is created in partnerships with government and local leaders. We know that this means this impact will have longevity. We currently have training and research partnerships with governments in each of the countries we work in. The Hagar impact is global, with programs in four countries across the world and support offices in six.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We engage the people who provide feedback in looking for ways we can improve in response, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2022 info
8.11
Months of cash in 2022 info
1.1
Fringe rate in 2022 info
8%
Funding sources info
Assets & liabilities info
Financial data
HAGAR USA INC
Balance sheetFiscal Year: Jan 01 - Dec 31
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jan 01 - Dec 31
This snapshot of HAGAR USA INC’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
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Business model indicators
Profitability info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Unrestricted surplus (deficit) before depreciation | -$2,024 | -$36,640 | $18,413 | $245 | -$90,566 |
As % of expenses | -0.4% | -7.9% | 4.9% | 0.0% | -16.3% |
Unrestricted surplus (deficit) after depreciation | -$13,659 | -$36,640 | $18,168 | $0 | -$90,812 |
As % of expenses | -2.8% | -7.9% | 4.8% | 0.0% | -16.4% |
Revenue composition info | |||||
---|---|---|---|---|---|
Total revenue (unrestricted & restricted) | $640,524 | $358,416 | $339,615 | $605,594 | $476,855 |
Total revenue, % change over prior year | 62.7% | -44.0% | -5.2% | 78.3% | -21.3% |
Program services revenue | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Investment income | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Government grants | 0.0% | 0.0% | 6.6% | 4.6% | 0.0% |
All other grants and contributions | 100.0% | 100.0% | 93.4% | 95.4% | 100.0% |
Other revenue | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Expense composition info | |||||
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Total expenses before depreciation | $482,647 | $461,854 | $375,078 | $572,841 | $554,880 |
Total expenses, % change over prior year | 22.0% | -4.3% | -18.8% | 52.7% | -3.1% |
Personnel | 32.2% | 31.2% | 22.9% | 15.6% | 18.4% |
Professional fees | 1.5% | 2.1% | 2.8% | 1.7% | 8.0% |
Occupancy | 0.7% | 0.4% | 0.0% | 0.7% | 2.1% |
Interest | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Pass-through | 56.2% | 56.8% | 61.0% | 74.3% | 67.8% |
All other expenses | 9.4% | 9.6% | 13.2% | 7.6% | 3.7% |
Full cost components (estimated) info | 2018 | 2019 | 2020 | 2021 | 2022 |
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Total expenses (after depreciation) | $494,282 | $461,854 | $375,323 | $573,086 | $555,126 |
One month of savings | $40,221 | $38,488 | $31,257 | $47,737 | $46,240 |
Debt principal payment | $0 | $0 | $0 | $0 | $0 |
Fixed asset additions | $0 | $0 | $736 | $0 | $0 |
Total full costs (estimated) | $534,503 | $500,342 | $407,316 | $620,823 | $601,366 |
Capital structure indicators
Liquidity info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Months of cash | 2.1 | 1.3 | 2.9 | 2.1 | 1.1 |
Months of cash and investments | 2.1 | 1.3 | 2.9 | 2.1 | 1.1 |
Months of estimated liquid unrestricted net assets | 1.7 | 0.9 | 1.6 | 0.0 | 0.6 |
Balance sheet composition info | 2018 | 2019 | 2020 | 2021 | 2022 |
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Cash | $85,494 | $50,716 | $92,071 | $99,989 | $50,842 |
Investments | $0 | $0 | $0 | $0 | $0 |
Receivables | $147,634 | $81,305 | $162 | $25,497 | $2,497 |
Gross land, buildings, equipment (LBE) | $58,177 | $58,177 | $58,913 | $6,112 | $0 |
Accumulated depreciation (as a % of LBE) | 100.0% | 100.0% | 99.2% | 96.0% | 0.0% |
Liabilities (as a % of assets) | 0.6% | 2.9% | 0.2% | 0.6% | 12.3% |
Unrestricted net assets | $69,574 | $32,934 | $51,102 | $0 | $29,391 |
Temporarily restricted net assets | $162,096 | N/A | N/A | N/A | N/A |
Permanently restricted net assets | $0 | N/A | N/A | N/A | N/A |
Total restricted net assets | $162,096 | $95,298 | $41,422 | $0 | $17,370 |
Total net assets | $231,670 | $128,232 | $92,524 | $125,032 | $46,761 |
Key data checks
Key data checks info | 2018 | 2019 | 2020 | 2021 | 2022 |
---|---|---|---|---|---|
Material data errors | No | No | No | Yes | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
Executive Director
Mrs. Catherine Kirkendall
Number of employees
Source: IRS Form 990
HAGAR USA INC
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
There are no highest paid employees recorded for this organization.
HAGAR USA INC
Board of directorsas of 09/18/2023
Board of directors data
Mr. Jeff Buterbaugh
Konrad Solutions
Term: 2017 -
Deborah Manzanares
Hewlett Packard in eBusiness Operations
Jeff Buterbaugh
Konrad Solutions
Bruce Messenger
Director and Utility Sector Lead for the Florida and East Ohio region of Sogeti USA
Amanda Sowadski
Tiffany Yore
Dell
Adam Broadway
Cari Zoellner
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Professional fundraisers
Fiscal year endingSOURCE: IRS Form 990 Schedule G