GOLD2024

Quality Home Care Services Inc

Health & Wellness Together

aka Quality Comprehensive Health Center   |   Charlotte, NC   |  qchealth.org

Learn how to support this organization
GuideStar Charity Check

Quality Home Care Services Inc

EIN: 56-2480615


Mission

Our commitment to excellence and the unwavering dedication of our staff and volunteers have significantly contributed to the center's success and reputation. We provide a variety services to our patients within the West End community and the surrounding area. Our goal is to remove barriers to care for individuals and families, and provide the highest standard of primary and specialty healthcare to all our patients. We do this by providing a one stop shop style of service delivery for the community. Our community is diverse in its healthcare needs, we find that providing such a wide array of services makes it much easier on our patients, whether they come in for primary care needs, mental health services, case management or personal care service.

Ruling year info

2007

CEO

Dr. Ra'Shawn D'Angelo Flournoy

Main address

3607 Beatties Ford Rd

Charlotte, NC 28216 USA

Show more contact info

EIN

56-2480615

Subject area info

Health

Community and economic development

Home health care

Population served info

LGBTQ people

Heterosexuals

Women and girls

Men and boys

People of African descent

Show more populations served

NTEE code info

Home Health Care (includes Visiting Nurse Associations) (E92)

IRS subsection

501(c)(3) Public Charity

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Tax forms

Communication

Programs and results

What we aim to solve

This profile needs more info.

If it is your nonprofit, add a problem overview.

Login and update

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

PowerHouse Project

PowerHouse 2.0 is a drop-in center for young men of color who have sex with men. Our mission is to provide a safe, non-judgmental space for our clients to access HIV prevention and education services as well as essential support services. We are committed to empowering our clients and providing them with the resources they need to stay safe and informed. Our counselors are dedicated to building a supportive community and helping our clients reach their goals.

Population(s) Served
Gay men
Intersex people
Transgender people
Bisexuals
Men and boys

Where we work

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We don’t use any of these practices

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, It is hard to come up with good questions to ask people, It is difficult to get honest feedback from the people we serve, It is difficult to identify actionable feedback

Financials

Quality Home Care Services Inc
Fiscal year: Jul 01 - Jun 30

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990

2.83

Average of 0.83 over 10 years

Months of cash in 2022 info

SOURCE: IRS Form 990

1.6

Average of 1 over 10 years

Fringe rate in 2022 info

SOURCE: IRS Form 990

8%

Average of 19% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Quality Home Care Services Inc

Revenue & expenses

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Quality Home Care Services Inc

Balance sheet

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Quality Home Care Services Inc

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

This snapshot of Quality Home Care Services Inc’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

Business model indicators

Profitability info 2018 2019 2020 2021 2022
Unrestricted surplus (deficit) before depreciation -$9,911 $12,203 $53,329 $1,003,878 $318,202
As % of expenses -0.9% 0.5% 1.5% 9.2% 7.1%
Unrestricted surplus (deficit) after depreciation -$11,883 $9,349 $53,329 $995,867 $303,718
As % of expenses -1.0% 0.4% 1.5% 9.1% 6.7%
Revenue composition info
Total revenue (unrestricted & restricted) $1,132,418 $2,477,834 $3,616,345 $11,696,501 $4,810,879
Total revenue, % change over prior year -20.9% 118.8% 45.9% 223.4% -58.9%
Program services revenue 62.6% 59.7% 74.5% 0.0% 0.0%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.0% 0.0% 0.0% 0.0% 0.0%
Government grants 33.5% 39.9% 24.9% 100.0% 100.0%
All other grants and contributions 3.1% 0.3% 0.3% 0.0% 0.0%
Other revenue 0.8% 0.1% 0.4% 0.0% 0.0%
Expense composition info
Total expenses before depreciation $1,144,890 $2,465,631 $3,563,016 $10,884,304 $4,495,292
Total expenses, % change over prior year -16.5% 115.4% 44.5% 205.5% -58.7%
Personnel 70.4% 40.6% 31.8% 9.0% 30.8%
Professional fees 6.2% 39.1% 40.9% 74.7% 32.2%
Occupancy 8.0% 4.5% 4.1% 1.4% 2.2%
Interest 0.0% 0.0% 0.0% 0.0% 0.1%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 15.4% 15.9% 23.2% 14.8% 34.6%
Full cost components (estimated) info 2018 2019 2020 2021 2022
Total expenses (after depreciation) $1,146,862 $2,468,485 $3,563,016 $10,892,315 $4,509,776
One month of savings $95,408 $205,469 $296,918 $907,025 $374,608
Debt principal payment $0 $0 $0 $0 $172,421
Fixed asset additions $0 $7,501 $41,250 $77,342 $39,749
Total full costs (estimated) $1,242,270 $2,681,455 $3,901,184 $11,876,682 $5,096,554

Capital structure indicators

Liquidity info 2018 2019 2020 2021 2022
Months of cash 0.4 0.5 1.0 2.3 1.6
Months of cash and investments 0.4 0.5 1.0 2.3 1.6
Months of estimated liquid unrestricted net assets 0.9 0.4 0.3 1.1 3.5
Balance sheet composition info 2018 2019 2020 2021 2022
Cash $34,802 $95,584 $300,970 $2,065,294 $602,092
Investments $0 $0 $0 $0 $0
Receivables $48,008 $84,460 $49,339 $259,881 $683,097
Gross land, buildings, equipment (LBE) $73,525 $83,623 $124,873 $125,874 $197,433
Accumulated depreciation (as a % of LBE) 96.6% 88.8% 59.5% 44.9% 52.1%
Liabilities (as a % of assets) 52.3% 68.3% 71.9% 61.0% 25.9%
Unrestricted net assets $87,054 $87,520 $140,849 $995,867 $1,299,585
Temporarily restricted net assets $0 $0 N/A N/A N/A
Permanently restricted net assets $0 $0 N/A N/A N/A
Total restricted net assets $0 $0 $0 $0 $0
Total net assets $87,054 $87,520 $140,849 $995,867 $1,299,585

Key data checks

Key data checks info 2018 2019 2020 2021 2022
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Letter of Determination is not available for this organization
Form 1023/1024 is not available for this organization

CEO

Dr. Ra'Shawn D'Angelo Flournoy

Number of employees

Source: IRS Form 990

Quality Home Care Services Inc

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

Quality Home Care Services Inc

Highest paid employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of highest paid employee data for this organization

Quality Home Care Services Inc

Board of directors
as of 05/13/2024
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Angela Jeter

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 5/13/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Black/African American
Gender identity
Male, Not transgender
Sexual orientation
Gay, Lesbian, Bisexual, or other sexual orientations in the LGBTQIA+ community
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 05/13/2024

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.