CREDIT BUILDERS ALLIANCE INC
CREDIT BUILDERS ALLIANCE INC
EIN: 20-8351782
Programs and results
Reports and documents
Download annual reportsWhat we aim to solve
Unfortunately, for many of the 64 million Americans with no or thin credit files, the ability to establish a good credit history is hampered by lack of access to affordable mainstream credit building financial products. A disproportionately large number of these individuals are low-income and many live in areas underserved by traditional financial institutions. They depend on predatory financial service providers who do not report their borrowers' on-time payments to the credit bureaus. Thus, many of these low-income households find themselves trapped in a vicious credit cycle: the use of predatory financial products prevents them from building good credit and their impaired or nonexistent credit furthers their ongoing dependence on asset stripping alternative financial products. Quite simply, credit invisibility means fewer economic opportunities for these consumers, when, in fact, low-and moderate-income families need more financial options not less.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
CBA Membership
Enhance your knowledge of current issues and developments in the field of credit building. CBA membership offers you a variety of educational and professional opportunities for program advancement. Each month, CBA produces webinars and newsletters that highlight credit-building best practices, insights, and trends from a variety of key stakeholders. We also provide discounts on training and consulting services to members, along with a growing list of preferred providers for special products and pricing that can help you deliver on your organization’s mission.
Bureau Services
CBA Reporter
CBA Reporter is an award-winning, one of a kind service that offers nonprofit and municipal lenders the technical assistance, concrete solutions, and interagency connections they need to effectively and efficiently help their low- and moderate-income clients build credit and
long-term financial capability by reporting their low- and moderate-income borrowers' monthly microenterprise, small business, and consumer loan payments to the major consumer credit bureaus Experian, TransUnion, and Equifax.
CBA offers a streamlined on-boarding process for guiding lender members through the credit bureau credentialing process in order to report their loans and supports the regular transmission of that loan repayment data. CBA provides ongoing and on-demand technical assistance to member lenders, reviews Metro2 data for accuracy, and monitors their borrowers' eOscar disputes. Today, CBA Reporter enables over 200 nonprofit lenders to report over 63,692 trade lines every month, totaling $2.1 billion in credit extended to their respective borrowers to start a business, meet a household need, and/or simply build positive personal and business credit history.
CBA Business Reporter
CBA Business Reporter allows nonprofit lenders to report business loans to two commercial credit databases. CBA Business Reporter service sends monthly commercial loan data to create or build credit histories for businesses rather than individual business owners. Coupled with CBA Reporter, Business Reporter creates options for entrepreneurial borrowers to grow their business and graduate more quickly to mainstream business financing sources.
CBA Access
CBA Access enables nonprofits to pull and purchase credit reports and credit scores from the major credit bureaus Transunion and Experian, and in 2018 expanded this service to include access to reports produced by LexisNexis (for access to non-traditional and alternative credit data), Nova Credit (for access to overseas credit data), and ChexSystems (for those working with the unbanked). CBA Access offers qualified members access to these reports at pooled prices in order to underwrite loans, provide financial counseling and credit coaching, and -- with some contractual restrictions -- track the credit improvement outcomes of clients.
Like CBA Reporter, CBA implements a streamlined on-boarding process to guide nonprofits through the credit bureau credentialing process in order to access their clients' consumer credit reports. CBA also offers on-demand technical assistance and support to nonprofits
around general credit report reviews and codes, credit report score intricacies and other information relevant to members and their clients around credit reports and scores.
Today, CBA Access enables more than 300 nonprofits engaged in lending and/or financial education to pull between 8000 to 10,000 credit reports a month from Transunion and Experian.
CBA Training Institute
The CBA Training Institute helps financial capability practitioners develop and enhance credit building programming and implementation strategies and offers a variety of services, tools, and support for different practitioner needs.
Our signature Credit as an Asset training services help organizations:
•Understand credit building as a distinct financial
capability strategy that meets clients where they are
and helps them achieve their goals
•Explore tools to develop and enhance credit building
programming; and
•Engage with and learn from CBA’s growing Credit
Building Community.
CBA's Training Institute provides comprehensive tools, resources and hands-on training for community builders to help their clients build the credit needed to achieve financial self-sufficiency and build wealth.
Where we work
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Total dollars loaned to organizations
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Ethnic and racial groups, Social and economic status
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
CBA Fund is a subsidiary of CBA. It is a certified Community Development Financial Institution (CDFI) Intermediary lender
Number of donations made by board members
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Social and economic status, Ethnic and racial groups
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
The Board is comprised of 19 individuals. Each year CBA has 100% participation by the Board in giving a personal donation to CBA.
Total dollar amount of grants awarded
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Ethnic and racial groups, Social and economic status
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
CBA's subsidiary CBA Fund gives capacity building grants to CBA's lender members.
Number of consulting projects completed
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Ethnic and racial groups, Social and economic status
Related Program
CBA Training Institute
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of organizations accessing technical assistance offerings
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Ethnic and racial groups, Social and economic status
Related Program
Bureau Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
CBA's membership consists of nonprofit organizations. This metric relates to the number of members who accessed technical assistance that CBA provides.
Number of downloads of the organization's materials and explanations
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Social and economic status, Ethnic and racial groups
Related Program
CBA Training Institute
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This metric relates to the number of new users for CBA's training institute website.
Total number of organization members
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people, Immigrants and migrants, Incarcerated people, Ethnic and racial groups
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Total number of new organization members
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Economically disadvantaged people, Immigrants and migrants, Incarcerated people, Ethnic and racial groups
Related Program
CBA Membership
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of conference attendees
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Ethnic and racial groups, Social and economic status
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
CBA has an annual Symposium
Number of conferences held
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Ethnic and racial groups, Social and economic status
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
CBA has an annual Credit Building Symposium
Number of national media pieces on the topic
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Ethnic and racial groups, Social and economic status
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Credit Builder Alliance (CBA)'s mission is helping nonprofit organizations move people from poverty to prosperity through credit building. CBA was founded for and by nonprofit lenders to fill a critical gap in the delivery of personal economic development, the ability to help individuals build a credit history. The credit report is an individual's financial resume. It is a collection of behavioral indicators widely recognized by the mainstream financial system (i.e. credit utilization rates, payment behavior, etc.), which are used to track and predict behavior and influence access to safe and affordable mainstream financial products. Credit scores, as aggregate measures of financial behavior, are used to define the cost and access to capital and other business services (insurance, internet, merchant services, utilities). That is why CBA's one-of-a-kind arrangement with eight major credit bureaus is so important. It has created an opportunity for nonprofit lenders to report their loan portfolios. Only through CBA can most small- and mid-sized nonprofit lenders report loan repayments to the major consumer/commercial credit bureaus, pull credit reports and purchase credit scores for financial coaching and entrepreneur credit outcome tracking. Prior to CBA, most nonprofit lenders were not able to report directly to the credit bureaus because of threshold barriers (required portfolio size) and staff capacity concerns held by the bureaus. Since CBA's founding in 2006, CBA has transformed nonprofit lender practices and significantly built the capacity of hundreds of nonprofit lenders to report their clients' loan payment history to the bureaus. This has resulted in better loan payment behavior and increased credit scores for individuals, as well as improved loan portfolio quality for the nonprofit lenders.
What are the organization's key strategies for making this happen?
CBA's platform of services helps shape our members' programs by connecting them to the credit bureaus to report loan payments and to pull reports for underwriting and financial coaching. We support practitioners through training and professional development opportunities, especially resonant these days as there are a lot of changes happening in the credit industry. We promote the replication and scale of safe and responsible credit building products and strategies, and we also advocate for consumer-friendly policies at legislative levels and within the credit industry itself. Every CBA service, program, and task is performed in pursuit of one unified objective; to increase the capacity of nonprofit organizations to effectively support their low- and moderate-income clients in building credit as an asset.
What are the organization's capabilities for doing this?
CBA provides technical assistance and capacity building to nonprofits to enhance; (1) data flow between nonprofit lenders and the major credit bureaus to provide loan repayment data; (2) training-led initiatives to access credit report data from the bureaus; (3) financial education strategies and tools around asset-based credit building for entrepreneurs; and (4) understanding of the changing credit economy and the impact on the work of nonprofits to offer effective strategies for low- and very low-income individuals and entrepreneurs to build and sustain their credit history. CBA's work adds significant value to the role of nonprofits in helping underbanked consumers enter the economic mainstream.
What have they accomplished so far and what's next?
CBA's credit building platform is multi-faceted. Through CBA Reporter and CBA Business Reporter, CBA Access, and CBA's Credit as an Asset training program, CBA offers MDOs critical strategies, tools and the key mechanisms necessary to help entrepreneurs build credit and enter the financial mainstream. The following summarizes CBA's three core services: Reporter and Business Reporter currently enables 219 nonprofit lenders to report approximately 77,000 trade lines every month (totaling $2.7 billion in credit extended to their microenterprise, small business, and consumer loan borrowers) to the major credit bureaus: Experian, TransUnion, Equifax, Experian Business and Dun & Bradstreet. CBA's members can offer their clients not only a loan to launch a business or meet a household need, but the ability to build positive personal and business credit history. CBA Access currently enables 326 nonprofits engaged in lending and/or financial education to get credentialed to pull approximately 107,000 credit reports annually at reduced prices from the major credit bureaus TransUnion, Experian, Equifax, LexisNexis, Nova Credit and FIS ChexSystems to underwrite loans, provide financial education, help the unbanked, and track client and program outcomes. CBA Credit as an Asset training has been offered since 2008 to nonprofit lender practitioners, financial coaches and educators, social service providers and others working directly with consumers and entrepreneurs to promote financial stability and inclusion. The training aims to help participants understand credit building and credit education as a foundational component of any successful asset-building program for underserved clients. Participants receive the knowledge and tools to incorporate into existing programs or to develop new credit building and education programs. Through CBA's core services, hundreds of thousands of clients are reached collectively every year through our 563 members. Of these, an estimated 80% are low-income or very-low income and 15% are modest income.
Financials
Financial documents
Download audited financialsRevenue vs. expenses: breakdown
Liquidity in 2020 info
2.37
Months of cash in 2020 info
9.1
Fringe rate in 2020 info
16%
Funding sources info
Assets & liabilities info
CREDIT BUILDERS ALLIANCE INC
Revenue & expensesFiscal Year: Jan 01 - Dec 31
SOURCE: IRS Form 990
CREDIT BUILDERS ALLIANCE INC
Balance sheetFiscal Year: Jan 01 - Dec 31
SOURCE: IRS Form 990
The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.
Fiscal Year: Jan 01 - Dec 31
SOURCE: IRS Form 990
This snapshot of CREDIT BUILDERS ALLIANCE INC’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.
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Business model indicators
Profitability info | 2016 | 2017 | 2018 | 2019 | 2020 |
---|---|---|---|---|---|
Unrestricted surplus (deficit) before depreciation | $337,601 | $245,775 | $148,164 | -$176,051 | $153,892 |
As % of expenses | 32.1% | 19.5% | 9.0% | -7.5% | 8.0% |
Unrestricted surplus (deficit) after depreciation | $310,827 | $213,317 | $111,575 | -$190,961 | $138,748 |
As % of expenses | 28.8% | 16.5% | 6.6% | -8.1% | 7.1% |
Revenue composition info | |||||
---|---|---|---|---|---|
Total revenue (unrestricted & restricted) | $1,292,642 | $1,194,175 | $2,051,343 | $2,269,768 | $1,994,285 |
Total revenue, % change over prior year | 9.2% | -7.6% | 71.8% | 10.6% | -12.1% |
Program services revenue | 35.4% | 47.0% | 32.5% | 36.4% | 29.1% |
Membership dues | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Investment income | 0.1% | 0.2% | 0.2% | 0.5% | 0.5% |
Government grants | 12.8% | 18.5% | 12.7% | 9.3% | 16.6% |
All other grants and contributions | 51.6% | 34.3% | 54.7% | 53.8% | 53.8% |
Other revenue | 0.0% | 0.0% | 0.0% | 0.0% | 0.0% |
Expense composition info | |||||
---|---|---|---|---|---|
Total expenses before depreciation | $1,051,061 | $1,260,068 | $1,641,381 | $2,341,198 | $1,928,691 |
Total expenses, % change over prior year | 12.7% | 19.9% | 30.3% | 42.6% | -17.6% |
Personnel | 57.4% | 59.6% | 55.0% | 54.7% | 64.0% |
Professional fees | 10.7% | 9.9% | 10.3% | 8.9% | 8.2% |
Occupancy | 7.1% | 5.2% | 6.4% | 4.8% | 6.6% |
Interest | 0.0% | 0.0% | 0.0% | 0.0% | 0.2% |
Pass-through | 6.4% | 3.0% | 7.3% | 11.4% | 13.4% |
All other expenses | 18.4% | 22.3% | 21.0% | 20.2% | 7.6% |
Full cost components (estimated) info | 2016 | 2017 | 2018 | 2019 | 2020 |
---|---|---|---|---|---|
Total expenses (after depreciation) | $1,077,835 | $1,292,526 | $1,677,970 | $2,356,108 | $1,943,835 |
One month of savings | $87,588 | $105,006 | $136,782 | $195,100 | $160,724 |
Debt principal payment | $0 | $0 | $50,000 | $0 | $0 |
Fixed asset additions | $0 | $0 | $0 | $27,590 | $0 |
Total full costs (estimated) | $1,165,423 | $1,397,532 | $1,864,752 | $2,578,798 | $2,104,559 |
Capital structure indicators
Liquidity info | 2016 | 2017 | 2018 | 2019 | 2020 |
---|---|---|---|---|---|
Months of cash | 9.5 | 7.6 | 7.2 | 5.7 | 9.1 |
Months of cash and investments | 9.5 | 7.6 | 7.2 | 5.7 | 9.1 |
Months of estimated liquid unrestricted net assets | 3.2 | 4.8 | 4.7 | 2.3 | 3.7 |
Balance sheet composition info | 2016 | 2017 | 2018 | 2019 | 2020 |
---|---|---|---|---|---|
Cash | $831,410 | $794,090 | $980,055 | $1,107,109 | $1,470,372 |
Investments | $0 | $0 | $0 | $0 | $0 |
Receivables | $143,225 | $153,606 | $380,487 | $143,758 | $180,823 |
Gross land, buildings, equipment (LBE) | $131,269 | $150,149 | $159,477 | $187,067 | $191,128 |
Accumulated depreciation (as a % of LBE) | 53.3% | 68.3% | 87.2% | 82.3% | 88.5% |
Liabilities (as a % of assets) | 17.5% | 23.9% | 22.0% | 25.7% | 36.2% |
Unrestricted net assets | $339,596 | $552,913 | $664,488 | $473,527 | $612,275 |
Temporarily restricted net assets | $539,009 | $227,341 | $489,139 | N/A | N/A |
Permanently restricted net assets | $0 | $0 | $0 | N/A | N/A |
Total restricted net assets | $539,009 | $227,341 | $489,139 | $593,760 | $505,462 |
Total net assets | $878,605 | $780,254 | $1,153,627 | $1,067,287 | $1,117,737 |
Key data checks
Key data checks info | 2016 | 2017 | 2018 | 2019 | 2020 |
---|---|---|---|---|---|
Material data errors | No | No | No | No | No |
Operations
The people, governance practices, and partners that make the organization tick.
Documents
Chief Executive Officer
Dara Duguay
Respected award-winning bi-lingual (French) global leader in the financial empowerment arena. Dara Duguay, is the CEO of Credit Builders Alliance (CBA) in Washington, DC. Prior to joining CBA, she ran her own consulting practice and advised clients such as TD Bank, the World Bank Group, Experian, Visa, and SunTrust Bank on their financial education efforts. Ms. Duguay was the Director of Citi\u2019s Office of Financial Education and oversaw a $200 million global commitment. Preceding her work at Citi, she served as the Executive Director of the Jump$tart Coalition for Personal Financial Literacy, which advocates for increased financial education for youth. She started work in the field as the Director of Education for the Consumer Credit Counseling Service of Los Angeles. An accomplished author, Duguay has published four books, including the critically acclaimed Please Send Money: A Financial Survival Guide for Young Adults and her latest release From Wall Street with Love.
Number of employees
Source: IRS Form 990
CREDIT BUILDERS ALLIANCE INC
Officers, directors, trustees, and key employeesSOURCE: IRS Form 990
Compensation data
CREDIT BUILDERS ALLIANCE INC
Highest paid employeesSOURCE: IRS Form 990
Compensation data
CREDIT BUILDERS ALLIANCE INC
Board of directorsas of 02/21/2023
Board of directors data
Donovan Duncan
Urban Strategies, Inc
Courtney Brinkman
TransUnion
Eric Ellman
Consumer Data Industry Association
Seth Julyan
Opportunity Finance Network
Margaret Libby
MyPath
Cindy Logsdon
Citizen Potawatomi Community Development Corporation
Abigail Lovell
Experian
Derison Puntier
Greater Atlanta Builds Credit
Dwayne Keys
Compass Working Capital
Laurie Husaby
FIS
Kevin Fryatt
WACIF
Shawna Collier
Justine PETERSEN
Chuck Jones
Common Wealth Charlotte
Valecia Quinn
Jewish Family & Career Services
Cy Richardson
National Urban League
Jeff Richardson
VantageScore
Aparna Sarin
Capital One
Dinesh Wadhwani
Equifax
Priscilla Woo
Working Solutions CDFI
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
-
Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 02/17/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.