PLATINUM2024

UPPER VALLEY HUMANE SOCIETY INC

aka UVHS   |   Enfield, NH   |  www.uvhs.org
GuideStar Charity Check

UPPER VALLEY HUMANE SOCIETY INC

EIN: 23-7348710


Mission

At UVHS, we envision a world in which every pet is loved. We seek to inspire compassion for all living creatures and strengthen the bond between animals and the people they love. We strive to serve families all across New Hampshire and Vermont with a focus on the greater Upper Valley. We work toward this by carrying out our three-part mission: Provide the Upper Valley with a compassionate, innovative animal shelter and companion animal resource center. Enhance quality of life for animals in the Upper Valley through programs and services for companion animals that reduce suffering, support wellness, and foster compassion. Promote the well-being of our employees and their development as animal welfare professionals.

Ruling year info

1974

Executive Director

Nikki Grimes

Main address

300 Old Route 10

Enfield, NH 03748 USA

Show more contact info

EIN

23-7348710

Subject area info

Animal welfare

Population served info

Adults

NTEE code info

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

What we aim to solve

SOURCE: Self-reported by organization

UVHS addresses the needs of companion animals - new homes (adoptions), spay/neuter, assistance in an emergency (boarding), hunger among companion animals (pet food pantry), unmanaged colony cats (medical care, vaccinations, sterilization), reunification of lost pets and so much more!

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Adoption

At UVHS, we love connecting people and pets! That’s why we embrace a flexible approach to adoptions that is both time-efficient and gives pets and adopters the best chance for lasting success.

Most often, an adoption will take place on the very same day a person walks through our doors and falls in love with a new furry best friend.

A member of our adoption team will visit with you about your hopes for your relationship with your new pet and then help you locate a pet who will fit well in your life.

Population(s) Served
Adults

If you are no longer able to care for your pet, we are here to help without judgement.

Here are a few things to know about surrendering your pet to UVHS:

We are a limited admission shelter. This means we do not euthanize an animal due to time or space. Since we are limited admission, in order to keep with our policy, we do require an appointment for surrendering. This ensures that we have appropriate space for all incoming animals. At times there may be a waiting list to admit an animal, but we will always try to schedule the earliest appointment possible.

You must be the legal owner of the animal. If you are not the legal owner of the animal, the legal owner must provide a written signed letter in order for someone to surrender the pet on their behalf.

We ask that you provide all medical records for the animal. If you do not have medical records handy, we will ask for your permission to release medical records from your vet to us.

We ask for a surrender fee, which varies by animal. At UVHS, we provide food, shelter, medical care, and enrichment. A surrender fee helps us with a portion of those costs. We will NEVER turn away an animal simply because of an owner’s inability to pay.

We will ask you to fill out a personality profile for your animal. We want to know as much about your pet as possible! We ask that you are as honest as possible. If your animal has a history of biting, litter box issues, resource guarding, or medical issues, we want to know. This type of information helps to ensure that we can appropriately care for, evaluate, and place an animal into the right type of home.

Population(s) Served
Adults

The UVHS Pet Food Pantry provides temporary assistance to people in need to help keep families intact during difficult financial times. If you’re struggling to afford food for your pets, we want to help.

This program is intended to temporarily supplement your monthly supply of pet food, not be the permanent sole source of food for your pets. We want to be able to help as many pets and their families as possible.This program is for individuals and families only; we are unable to provide assistance to independent rescues groups or breeders.

Population(s) Served
Adults

UVHS operates a mobile pet food pantry in order to reach the most rural and under-served parts of the Upper Valley. We often hear that people do not have gas money or transportation to visit our shelter, so we partner with local human food pantries to help those that need it.

Population(s) Served
Adults

UVHS offers community spay/neuter clinics monthly. We also have a financial assistance request on our website for those that need help with the fees involved.

Population(s) Served
Adults

Struggling with accidental litters of puppies, kittens, or bunnies? We can help!

Residents within the service area of the Upper Valley Humane Society (UVHS) can have their mother cat, dog, or rabbit spayed at no cost.

The mother will be spayed and returned to the owner, while the offspring are signed over to UVHS to be put up for adoption when ready. Offspring must be fully weaned and no longer nursing. Mothers must be in good health and no longer producing milk.

This is a completely free service provided by UVHS to the local community and their pets.

Population(s) Served
Adults

UVHS provides temporary housing and care for animals in emergency situations.

If you are suddenly hospitalized or displaced by a house fire, for instance, we can help take care of your pets so that you don’t have to surrender them.

We do not provide general vacation boarding or pet sitting as a service. Our boarding is for emergencies only.

An appointment is required to make sure we have ample space to accommodate your pet(s).

Our emergency boarding is for a 2 week period and can sometimes be extended, depending on your situation.

All animals staying with us must be up to date on vaccinations. UVHS can provide vaccinations to animals who need them, to ensure that your pet(s) and our staff are protected and safe.

Emergency boarding is a free service offered by UVHS. We recognize that most owners looking to board their pet with us are in a financial hardship, and we want to help get them through tough times by taking care of their pet(s).

Population(s) Served
Adults

What is TNR? Trap-Neuter-Return (TNR) is a non-lethal, three-step method used to reduce the number of feral and stray cats, both immediately and in the long term.

Step 1 – Trap: Feral or stray cats are trapped using a safe, humane live trap.

Step 2 – Neuter: Trapped cats are spayed/neutered and vaccinated by a veterinarian.

Step 3 – Return: Spayed/neutered cats are returned to their home.

Population(s) Served
Adults

If you have a barn, stable or warehouse with a rodent problem, barn cats might be the solution!barn-cat

Sometimes we have cats who cannot live as house pets. Cats in our barn cat program fall into one of three categories:

Cats whose litter box habits make them unsuitable to live in the house
Cats who are just too independent to appreciate being cooped up
Cats who are feral, under socialized, or fearful of people
Please note that we do not place cats who are suitable to be household pets into our barn cat program – only those cats without other options.

It’s not just for barns!

Without barn cat adopters, these cats have nowhere else to go. We refer to these cats as “barn cats” because that is typically the most common housing option. However, if you have a warehouse or other type of safe, weather-proof outbuilding, we are willing to consider creative locations!

What we provide

All cats are:

Up to date on vaccinations
Spayed or neutered
Microchipped
Tested for FeLV/FIV
When you adopt we will go over with you how to acclimate your new cat to their surroundings and how to go about their introductory process. We can loan you an introductory crate (if needed) for the first few weeks in their new environment.

Population(s) Served
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of animal adoptions

This metric is no longer tracked.
Totals By Year
Related Program

Adoption

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of animals returned to their owner

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of animals surrendered by their owner

This metric is no longer tracked.
Totals By Year
Related Program

Pet Surrender

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Average number of days of shelter stay for animals

This metric is no longer tracked.
Totals By Year
Related Program

Adoption

Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Context Notes

Length of stay has increased for 2 primary reasons: 1) animals coming in from the local area have more medical and behavior challenges; 2) we are providing more and better medical care.

Number of animals spayed and neutered

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We aim to reduce suffering among companion animals in NH and VT and envision a community in which all pets are loved. We work toward this by carrying out our three-part mission:
1) Provide a compassionate, innovative animal shelter and companion animal resource center.
2) Enhance quality of life for animals through services that reduce suffering, support wellness, and foster compassion.
3) Promote the wellbeing of our employees and their development as animal welfare professionals.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time, We are a very homogenous community.

Financials

UPPER VALLEY HUMANE SOCIETY INC
Fiscal year: Jan 01 - Dec 31
Financial documents
2022 UVHS 990 2022 2021 UVHS Financial Report 2021 2020 Form 990 2018 Form 990
done  Yes, financials were audited by an independent accountant. info

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990

7.42

Average of 5.62 over 10 years

Months of cash in 2022 info

SOURCE: IRS Form 990

5.2

Average of 3.9 over 10 years

Fringe rate in 2022 info

SOURCE: IRS Form 990

19%

Average of 17% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

UPPER VALLEY HUMANE SOCIETY INC

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

UPPER VALLEY HUMANE SOCIETY INC

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

UPPER VALLEY HUMANE SOCIETY INC

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

This snapshot of UPPER VALLEY HUMANE SOCIETY INC’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

Business model indicators

Profitability info 2018 2019 2020 2021 2022
Unrestricted surplus (deficit) before depreciation $397,797 -$254,033 $292,405 $54,462 -$13,956
As % of expenses 46.6% -27.7% 35.1% 6.3% -1.3%
Unrestricted surplus (deficit) after depreciation $353,698 -$303,569 $242,489 $6,289 -$61,771
As % of expenses 39.4% -31.5% 27.4% 0.7% -5.5%
Revenue composition info
Total revenue (unrestricted & restricted) $1,254,015 $679,889 $1,108,777 $947,097 $1,054,615
Total revenue, % change over prior year 68.5% -45.8% 63.1% -14.6% 11.4%
Program services revenue 13.2% 18.8% 9.6% 13.5% 13.1%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.0% 0.7% 0.1% 0.0% 0.3%
Government grants 0.0% 0.0% 10.2% 0.0% 0.0%
All other grants and contributions 86.7% 80.5% 80.2% 86.0% 86.7%
Other revenue 0.1% 0.0% 0.0% 0.5% 0.0%
Expense composition info
Total expenses before depreciation $853,582 $915,599 $833,872 $861,033 $1,075,741
Total expenses, % change over prior year 13.4% 7.3% -8.9% 3.3% 24.9%
Personnel 65.3% 71.6% 74.2% 72.3% 64.8%
Professional fees 1.9% 1.4% 2.2% 2.3% 2.2%
Occupancy 8.2% 6.9% 6.9% 7.3% 8.8%
Interest 0.0% 0.0% 0.0% 0.0% 0.0%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 24.7% 20.1% 16.7% 18.0% 24.3%
Full cost components (estimated) info 2018 2019 2020 2021 2022
Total expenses (after depreciation) $897,681 $965,135 $883,788 $909,206 $1,123,556
One month of savings $71,132 $76,300 $69,489 $71,753 $89,645
Debt principal payment $0 $0 $0 $0 $0
Fixed asset additions $51,438 $0 $0 $56,174 $0
Total full costs (estimated) $1,020,251 $1,041,435 $953,277 $1,037,133 $1,213,201

Capital structure indicators

Liquidity info 2018 2019 2020 2021 2022
Months of cash 7.1 3.9 6.9 7.3 5.2
Months of cash and investments 7.1 3.9 6.9 7.3 5.2
Months of estimated liquid unrestricted net assets 6.5 2.6 6.4 6.2 4.5
Balance sheet composition info 2018 2019 2020 2021 2022
Cash $503,585 $296,629 $476,444 $522,783 $468,930
Investments $0 $0 $0 $0 $0
Receivables $380 $0 $95 $0 $400
Gross land, buildings, equipment (LBE) $1,564,218 $1,573,668 $1,618,129 $1,656,104 $1,686,235
Accumulated depreciation (as a % of LBE) 55.2% 58.0% 59.5% 59.9% 61.7%
Liabilities (as a % of assets) 3.8% 8.7% 3.9% 4.9% 5.6%
Unrestricted net assets $1,162,811 $859,242 $1,101,731 $1,108,020 $1,046,249
Temporarily restricted net assets $0 N/A N/A N/A N/A
Permanently restricted net assets $0 N/A N/A N/A N/A
Total restricted net assets $0 $17,500 $0 $31,602 $24,432
Total net assets $1,162,811 $876,742 $1,101,731 $1,139,622 $1,070,681

Key data checks

Key data checks info 2018 2019 2020 2021 2022
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Form 1023/1024 is not available for this organization

Executive Director

Nikki Grimes

Number of employees

Source: IRS Form 990

UPPER VALLEY HUMANE SOCIETY INC

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

UPPER VALLEY HUMANE SOCIETY INC

Board of directors
as of 03/04/2024
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Melissa Robinson

Four Seasons Sotheby's International Realty

Kay Hillinger

Retired Physician

Melissa Robinson

Four Seasons Sotheby’s International Realty

Patricia Tivnan

Retired Engineering Executive

Anne Page

Retired Financial Executive

Karen Burgess

Tuck School of Business

Sylvia Racca

Dartmouth College

Jennifer Riccio

Hypertherm, Inc

Nick Davis

Dartmouth College

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes