Circle Center Adult Day Services

Personal. Quality. Care

aka Circle Center Adult Day Services   |   Richmond, VA   |
GuideStar Charity Check

Circle Center Adult Day Services

EIN: 54-0991287


To champion the independence and well-being of aging adults and their care-partners by providing comprehensive, personalized care for daily life.

Ruling year info


Chief Executive Officer

Ms. Heather Turbyne-Pollard

Main address

4900 W. Marshall Street

Richmond, VA 23230 USA

Show more contact info

Formerly known as

Stuart Circle Center, Inc.



Subject area info

Patient social services


Medical support services

Adult day care

Population served info


NTEE code info

Patient Services - Entertainment, Recreation (E86)

Rehabilitative Medical Services (E50)

Health Support Services (E60)

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The need for the services Circle Center provides is continually growing. Families are choosing Adult Day Services instead of nursing home placement not only because of the cost, but it also allows these families to remain together and keep the family unit intact for many more years. Our scholarship program helps our families attend the Center for more days than they can afford, which in turn keeps our hard-working caregivers at work and able to attend to their day to day responsibilities with the knowledge that their loved one is cared for and well taken care of. Circle Center has had a Scholarship program in place for 43 years and the necessity for our services shows no sign of slowing. According to The Greater Richmond Age Wave, older adults represent the fastest growing segment of the U.S. population. Baby Boomers (born between 1946 and 1964) are rapidly entering their retirement years. By 2030, the number of people in our region age 65 and over will double and those age 85 and

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Adult day health care

Adult day health care
is the core service provided by Circle Center according to licensing standards
of the Virginia Department of Social Services.  The Center has a three
year (maximum) license for substantially exceeding the standards.  The
Center is also a Medicaid-certified adult day health care center, meeting
standards of the Virginia Department of Medical Assistance Services.  The
six-day-a-week program at Circle Center provides a variety of
services, based on the assessed needs of each person. Services include a
written individualized care plan, daily nursing (RN) care, social work
services, emotional and cognitive support, a unique Montessori-based program
for those with dementia, a multisensory environment, a wellness program in
dedicated space (including strength, balance, flexibility training), cognitive
and physical games, arts and crafts, music programs led by a Music
Therapist. Also, included is breakfast,
lunch and two snacks, help with personal care including showers, support groups
for participants and caregivers, educational seminars and counseling for
caregivers, caregiver respite and coordination of transportation.

Population(s) Served

Where we work

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990


Average of 0.64 over 10 years

Months of cash in 2022 info

SOURCE: IRS Form 990


Average of 3.9 over 10 years

Fringe rate in 2022 info

SOURCE: IRS Form 990


Average of 15% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Circle Center Adult Day Services

Revenue & expenses

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Circle Center Adult Day Services

Balance sheet

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Circle Center Adult Day Services

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990 info

This snapshot of Circle Center Adult Day Services’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

Business model indicators

Profitability info 2018 2019 2020 2021 2022
Unrestricted surplus (deficit) before depreciation -$117,743 $178,034 $257,517 $170,478 $13,421
As % of expenses -5.2% 8.3% 16.0% 17.6% 1.1%
Unrestricted surplus (deficit) after depreciation -$225,676 $68,040 $145,871 $56,402 -$97,581
As % of expenses -9.5% 3.0% 8.5% 5.2% -7.3%
Revenue composition info
Total revenue (unrestricted & restricted) $2,154,599 $2,219,415 $1,633,366 $1,151,671 $1,159,129
Total revenue, % change over prior year -5.6% 3.0% -26.4% -29.5% 0.6%
Program services revenue 33.5% 29.9% 29.4% 20.0% 37.7%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.1% 0.0% 0.1% 0.0% 0.0%
Government grants 50.2% 44.3% 46.7% 45.9% 27.1%
All other grants and contributions 16.2% 25.8% 23.8% 34.1% 33.9%
Other revenue 0.0% 0.0% 0.0% 0.0% 1.2%
Expense composition info
Total expenses before depreciation $2,267,698 $2,151,804 $1,607,849 $966,764 $1,220,539
Total expenses, % change over prior year 6.8% -5.1% -25.3% -39.9% 26.2%
Personnel 78.8% 79.0% 78.9% 71.0% 71.1%
Professional fees 1.0% 0.9% 0.8% 1.4% 1.5%
Occupancy 5.8% 5.9% 6.4% 9.0% 7.8%
Interest 1.5% 1.6% 1.4% 2.7% 3.8%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 12.9% 12.6% 12.6% 15.9% 15.8%
Full cost components (estimated) info 2018 2019 2020 2021 2022
Total expenses (after depreciation) $2,375,631 $2,261,798 $1,719,495 $1,080,840 $1,331,541
One month of savings $188,975 $179,317 $133,987 $80,564 $101,712
Debt principal payment $42,070 $0 $0 $329,261 $47,420
Fixed asset additions $0 $140,139 $0 $0 $0
Total full costs (estimated) $2,606,676 $2,581,254 $1,853,482 $1,490,665 $1,480,673

Capital structure indicators

Liquidity info 2018 2019 2020 2021 2022
Months of cash 2.8 2.5 3.4 7.1 4.6
Months of cash and investments 2.8 2.5 3.4 7.1 4.6
Months of estimated liquid unrestricted net assets 0.5 0.9 4.2 4.3 3.0
Balance sheet composition info 2018 2019 2020 2021 2022
Cash $527,749 $444,957 $459,701 $575,651 $465,562
Investments $0 $0 $0 $0 $0
Receivables $137,800 $192,978 $253,823 $118,577 $117,371
Gross land, buildings, equipment (LBE) $4,115,159 $4,255,050 $4,299,965 $4,348,697 $4,355,418
Accumulated depreciation (as a % of LBE) 24.7% 26.4% 28.7% 31.0% 33.5%
Liabilities (as a % of assets) 23.0% 24.2% 26.5% 22.9% 23.1%
Unrestricted net assets $2,441,812 $2,509,852 $2,655,723 $2,712,125 $2,614,544
Temporarily restricted net assets $462,108 $351,685 N/A N/A N/A
Permanently restricted net assets $0 $0 N/A N/A N/A
Total restricted net assets $462,108 $351,685 $119,685 $134,114 $59,283
Total net assets $2,903,920 $2,861,537 $2,775,408 $2,846,239 $2,673,827

Key data checks

Key data checks info 2018 2019 2020 2021 2022
Material data errors No No No No No


The people, governance practices, and partners that make the organization tick.

Form 1023/1024 is not available for this organization

Chief Executive Officer

Ms. Heather Turbyne-Pollard

Heather brings 20 years of experience in the local RVA nonprofit arena. She started her career with United Way of Greater Richmond & Petersburg, serving in various roles in her 15 years on staff. Her first role at the agency as an Information and Referral Specialist allowed her to experience first-hand the many human service needs across the city. She worked directly with those experiencing homelessness, seeking employment, caregivers looking for help for their aging parent or parents looking for engaging programming for their teenager. That experience cemented her passion for the role non-profits play in serving communities. Her role grew at United Way, working with volunteers in the Community Impact Division, where she oversaw an 8 million-dollar investment portfolio focused on impacting the education, health and income of residents across the region through investing in over 51 nonprofits. Her work at United Way later focused on strategic planning and relationship building with

Number of employees

Source: IRS Form 990

Circle Center Adult Day Services

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

Circle Center Adult Day Services

Board of directors
as of 04/10/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board co-chair

Ed Cook

The Change Decision

Term: 2019 - 2027

Board co-chair

Kathryn Draper


Term: 2019 - 2027

Yvonne Haynes


Edward Cook

University of Richmond

Kathryn Draper


Alan Hurt


Norah Knutsen

Bon Secours, Retired

Grey Ligon


Charles Purvis

TForce Freight

Colin Costello

Philip Morris

Nadine Golay


Resa Hoye


Phyllis James

J. Sargeant Reynolds

Colleen Warne Dennis


Michael Cullins

Central Virginia VA Health Care System

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 4/10/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data


No data

There are no contractors recorded for this organization.

Professional fundraisers

Fiscal year ending

SOURCE: IRS Form 990 Schedule G

Solicitation activities
Gross receipts from fundraising
Retained by organization
Paid to fundraiser