Senior Services of North Fulton, Inc.

Alpharetta, GA   |
GuideStar Charity Check

Senior Services of North Fulton, Inc.

EIN: 58-1948370


Our Mission is to provide services and support for seniors to enhance their quality of life and independence in our community.

Ruling year info


Executive Director

Mr. Ron Harlow

Main address

11381 Southbridge Parkway

Alpharetta, GA 30022 USA

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Subject area info

Food delivery

Senior services

Population served info


NTEE code info

Senior Centers/Services (P81)

Meals on Wheels (K36)

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

We are working to end senior hunger in North Fulton and to ensure that seniors receive the services they need to live safely and independently in their homes and our community.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Meals on Wheels

Our Meals on Wheels program provides meals to seniors who can no longer prepare or afford meals for themselves. At the core of our Meals on Wheels service is a nutritious meal, companionship, and a watchful eye on the health and safety of our clients. Adequate nutrition is necessary for health, functionality and the ability to remain independent. For many seniors, our trusted Meals on Wheels volunteer who delivers a meal and a warm smile is the only person they see or speak with all day. Along with the inevitable impacts of aging come the increased risks of medical emergencies, falls, and other accidents. The safety check that accompanies meal delivery ensures that, if medical emergencies arise at the time of the delivery visit, our trained volunteers alert our staff.

Population(s) Served

The purpose of our Transportation Options Program for Seniors (TOPS) is to provide seniors both medical and quality-of-life transportation services that enable them to live safely and independently in the community. We collaborate with our transportation services partners to meet the individual transportation needs of each client.

Population(s) Served

We operate Meals on Wheels for Pets alongside our Meals on Wheels program and Senior Center programming. Our program helps relieve our clients with some of the financial and logistical burdens of providing for their pet’s nutritional and other pet care needs such as litter and special treats. It also enables them to keep their pets who offer them companionship and affection.

Population(s) Served

We operate seven Senior Centers where older adults participate in a wide variety of activities that keep them socially involved and mentally stimulated. The Centers are located in Alpharetta, Atlanta, Milton, Roswell, and Sandy Springs.

Population(s) Served

Our clients receive many donations and special deliveries over the holidays, so we decided to make this an autumn program to allow seniors to have something to look forward to during the year. This program provides gifts to seniors who otherwise may not receive any. In addition, visits from parents and children help lift clients' spirits. Many of our civic groups are involved with this program. Most gifts are practical and useful items. Gift cards are also donated by volunteers, giving seniors additional access to much needed supplies and prescriptions.

Population(s) Served

Our Care Managers provide in-home assessments to certify seniors for services, coordinate care to meet their needs, and help them live as independently as possible in the community.

Population(s) Served

Volunteers are the heart of our programming. They help with all kinds of activities at our senior centers by sharing their talent, time, and life experience. Our center staff members welcome office assistance or lunch support as well as help in leading exercise, art, music, computer, and special interest classes. Many of our volunteers help with special projects, and holiday or fundraising events. They give thousands of hours annually by delivering meals, pet food, and supplies and lending a friendly ear. We currently have 500 plus dedicated volunteers.

Population(s) Served

Pantry to You is a wonderful partnership with North Fulton Community Charities (NFCC) allows us to further serve the needs of our homebound clients. The goal of the program is to provide essential grocery items to those who are unable to get to the food pantry. Twice a month, our volunteers pick up the orders from NFCC and deliver to the clients' homes.

Population(s) Served

As our Case Managers and Senior Center Managers work with clients, they often become aware of situations where clients need help with basic needs. These include food, prescription drugs, transportation services, assistance with rent, mortgage, or utilities and other emergency or basic needs. Clients who have typically needed emergency assistance are those who are the frailest and living alone. They are among the most at risk older adults we serve. Without the services and programs, we provide for these clients, and the emergency assistance when needed, they may not be able to remain independent and live in their homes.

Population(s) Served

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of older adults being supported to live at home through home care, assistive technology, and/or personal support plans

This metric is no longer tracked.
Totals By Year
Population(s) Served


Related Program

Care Management

Type of Metric

Output - describing our activities and reach

Direction of Success


Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

To end senior hunger in the six cities of North Fulton.

To make sure all seniors in North Fulton have transportation to every medical appointment.

To make sure no seniors in North Fulton are isolated or lonely and have opportunities for socialization.

We will expand and grow our Meals on Wheels program.

We will expand and grow our transportation program.

We will increase attendance at our 7 Senior Centers.

Senior Services North Fulton works collaboratively with the Fulton County Department of Senior Services and the North Fulton community to provide programs and services for older adults. We offer client-centered services and operate in compliance with the State of Georgia Department of Human Services (DHS) Service Requirements. We are extremely proud of the quality of the work that we have provided to our clients for the last 30 years.

Current programs include, Care Management, Senior Centers, Meals on Wheels, Pantry to You, Meals on Wheels for Pets, Autumn Angels, Volunteer Services and Client Emergency Assistance. We have 29 hardworking professional and support staff who serve our clients and our organization with passion and commitment. Over 500 dedicated volunteers help us carry out our mission. Our talented and experienced Board of Directors oversees the mission and direction of the agency.

Working with our collaborating partners and funders we are currently meeting the demand for services.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?


Senior Services of North Fulton, Inc.
Fiscal year: Jan 01 - Dec 31
Financial documents
2022 Senior Services North Fulton
done  Yes, financials were audited by an independent accountant. info

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990


Average of 8.76 over 10 years

Months of cash in 2022 info

SOURCE: IRS Form 990


Average of 5.5 over 10 years

Fringe rate in 2022 info

SOURCE: IRS Form 990


Average of 17% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Senior Services of North Fulton, Inc.

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Senior Services of North Fulton, Inc.

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Senior Services of North Fulton, Inc.

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

This snapshot of Senior Services of North Fulton, Inc.’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

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Business model indicators

Profitability info 2018 2019 2020 2021 2022
Unrestricted surplus (deficit) before depreciation $129,987 $204,913 $520,374 $194,629 $154,897
As % of expenses 8.9% 10.6% 24.5% 10.4% 7.8%
Unrestricted surplus (deficit) after depreciation $122,644 $198,509 $514,902 $191,240 $151,723
As % of expenses 8.3% 10.2% 24.2% 10.2% 7.6%
Revenue composition info
Total revenue (unrestricted & restricted) $1,604,878 $2,166,694 $2,626,618 $2,057,458 $2,159,947
Total revenue, % change over prior year 16.7% 35.0% 21.2% -21.7% 5.0%
Program services revenue 5.6% 4.1% 4.1% 3.2% 2.5%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.1% 0.1% 0.3% 0.1% 0.1%
Government grants 65.2% 82.1% 79.9% 82.8% 81.7%
All other grants and contributions 29.1% 13.6% 15.6% 13.9% 15.7%
Other revenue 0.0% 0.0% 0.0% 0.0% 0.0%
Expense composition info
Total expenses before depreciation $1,462,717 $1,934,111 $2,126,024 $1,864,030 $1,984,913
Total expenses, % change over prior year -3.8% 32.2% 9.9% -12.3% 6.5%
Personnel 64.2% 65.9% 62.0% 71.2% 72.3%
Professional fees 17.0% 14.2% 8.8% 11.5% 10.5%
Occupancy 4.8% 4.2% 3.4% 4.0% 4.2%
Interest 0.0% 0.0% 0.0% 0.0% 0.0%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 14.0% 15.7% 25.8% 13.3% 12.9%
Full cost components (estimated) info 2018 2019 2020 2021 2022
Total expenses (after depreciation) $1,470,060 $1,940,515 $2,131,496 $1,867,419 $1,988,087
One month of savings $121,893 $161,176 $177,169 $155,336 $165,409
Debt principal payment $0 $0 $0 $0 $0
Fixed asset additions $0 $15,875 $0 $0 $25,010
Total full costs (estimated) $1,591,953 $2,117,566 $2,308,665 $2,022,755 $2,178,506

Capital structure indicators

Liquidity info 2018 2019 2020 2021 2022
Months of cash 4.2 4.4 6.7 8.3 8.8
Months of cash and investments 4.2 4.4 6.7 8.3 8.8
Months of estimated liquid unrestricted net assets 4.4 4.5 7.0 9.3 9.5
Balance sheet composition info 2018 2019 2020 2021 2022
Cash $515,405 $709,004 $1,184,595 $1,284,493 $1,455,316
Investments $0 $0 $0 $0 $0
Receivables $138,296 $152,331 $149,792 $235,101 $258,801
Gross land, buildings, equipment (LBE) $187,368 $203,243 $203,243 $203,243 $57,258
Accumulated depreciation (as a % of LBE) 96.2% 91.9% 94.6% 96.2% 48.5%
Liabilities (as a % of assets) 14.0% 9.3% 5.0% 4.5% 11.2%
Unrestricted net assets $544,965 $743,474 $1,258,376 $1,449,616 $1,601,339
Temporarily restricted net assets $33,280 N/A N/A N/A N/A
Permanently restricted net assets $21,500 N/A N/A N/A N/A
Total restricted net assets $54,780 $82,450 $62,670 $61,469 $81,606
Total net assets $599,745 $825,924 $1,321,046 $1,511,085 $1,682,945

Key data checks

Key data checks info 2018 2019 2020 2021 2022
Material data errors No No No No No


The people, governance practices, and partners that make the organization tick.

Letter of Determination is not available for this organization
Form 1023/1024 is not available for this organization

Executive Director

Mr. Ron Harlow

Ron Harlow has over 15 years of leadership experience at Georgia-Pacific in operations, program management, sales, and business development. Ron served as Assistant Director at Senior Services North Fulton from 2012 until he was promoted to Executive Director in 2016. Ron has a BA in Economics from the College of William & Mary. He also completed the executive program in Finance at Duke University.

Number of employees

Source: IRS Form 990

Senior Services of North Fulton, Inc.

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

Senior Services of North Fulton, Inc.

Board of directors
as of 05/03/2024
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Ms. Joan Carlson


Term: 2022 - 2027

Joan Carlson

Consultant/Aging Services

Catherine Borbone

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Francine Machisko

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Greg Prados

Capstone HCM

Bonnie Sammons

Community Volunteer

Stephanie Fiber-Sutton

Senior Advisory Services

Bridgett Skelton

Encompass Hospice

George Juzdan

Seneca Insurance

Lauren Hattauer


Katie Tantillo

Nelson Elder Care Law

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 4/30/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Gender identity

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data


No data


Fiscal year ending
There are no fundraisers recorded for this organization.