PLATINUM2023

CRISIS ASSISTANCE CENTER

Stregthening Montgomery County one neighbor at a time

aka Community Assistance Center, Montgomery County Emergency Assistance, Crisis Assistance Center   |   CONROE, TX   |  www.cac-mctx.org
GuideStar Charity Check

CRISIS ASSISTANCE CENTER

EIN: 76-0000798


Mission

Providing resources to meet basic needs and improve quality of our neighbors in Montgomery County.

Ruling year info

1982

President & CEO

Mrs. Jennifer Huffine

Main address

1022 MCCALL AVE

CONROE, TX 77301 USA

Show more contact info

Formerly known as

Montgomery County Emergency Assistance

Crisis Assistance Center

Community Assistance Center

EIN

76-0000798

Subject area info

Human services

Basic and emergency aid

Population served info

Economically disadvantaged people

Unemployed people

NTEE code info

Emergency Assistance (Food, Clothing, Cash) (P60)

Human Service Organizations (P20)

Human Service Organizations (P20)

What we aim to solve

SOURCE: Self-reported by organization

Community Assistance Center (CAC) works to prevent homeless, end food insecurity and combat generational poverty by providing assistance through immediate basic needs and long term case management services to our neighbors throughout Montgomery County who are experiencing challenging times. Strengthened through collaboration with community partners, CAC honors and restores dignity of individuals and families through a holistic approach wrapping the client in services to attain greater levels of self-sufficiency and financial independence.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Basic Needs Crisis Intervention

Community Assistance Center provides client focused case management services along with financial assistance with rent/mortgage assistance, utilities assistance, emergency shelter vouchers, prescription services, back to school assistance, transportation vouchers, food (client choice food pantry), clothing, education, and disaster recovery.

Population(s) Served
Economically disadvantaged people
Unemployed people

Permanent Supportive Housing, Hand-Up Initiative, Life Skills Classes, Tax Preparation in partnership with BakerRipley, and Financial Literacy services.

Population(s) Served
Economically disadvantaged people
Unemployed people

Where we work

Affiliations & memberships

AFP (Association of Fundraising Professionals) 2019

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Economically disadvantaged people, Homeless people

Related Program

Basic Needs Crisis Intervention

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Number of clients served per month (duplicated). Average has increased over the past 5 years. CAC has seen an increase in the number of first time clients, particularly since the start of COVID-19.

Number of low-income households who have received utilities assistance to keep the lights, heat and/or water on in their homes

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors, Economically disadvantaged people, People with disabilities

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

We are able to serve additional individuals/families with utilities with the help of Entergy Power to Care, Reliant, TXU, Sam Houston Electric and Mid-South generously providing monies for utilities.

Number of households furnished

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

During times of disaster whether man made or natural we furnish the home to help get our neighbors re-established. When we are moving someone from the street to a home we will help them get set-up.

Number of families assisted with rent or mortgage to avoid eviction

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Economically disadvantaged people

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The best way to end homelessness is by preventing evictions and keeping individuals and families stably housed through rent/mortgage assistance.

Number of children who received school supplies

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Self-Sufficiency Programs

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

Clients received vouchers for various items including backpacks, school supplies, hygiene kits, snack packs, and books.

Number of clients receiving ID Restoration Services (birth certificate, ID, social security)

This metric is no longer tracked.
Totals By Year
Population(s) Served

Homeless people, Incarcerated people, Victims and oppressed people

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

Clients receive services through our ID Restoration Team (partnership with First Methodist Conroe) including birth certificates, state IDs, and social security cards.

Number of clients receiving Homeless Care Kits

This metric is no longer tracked.
Totals By Year
Population(s) Served

Homeless people, Immigrants and migrants, Victims and oppressed people

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Homeless Care Kits provide portable shelf stable food (preferably nutritious), bag to carry it in, hygiene kit (upon request), clean sock and plastic mat (when available)

Number of clients visiting our Client Choice Food Pantry

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors, Economically disadvantaged people

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Client choice food pantry allows individuals and families to shop for their groceries promoting independence, healthy choices, reducing waste and allowing client to get what they enjoy.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

1. End Homelessness in Montgomery County, Texas
2. End generational poverty and promote self-sufficiency in Montgomery County, Texas
3. End food insecurity in Montgomery County, Texas
5. Go to county-wide resource in times of disaster (natural or man-made)

We work to end homelessness by providing resources to our clients that are currently on the streets or homeless including- Homeless CARE Kits. shelter vouchers, Permanent Supportive Housing, Information & referral, benefits navigation and housing referrals.
We work to end generational poverty through our Hand-Up Initiative, Educational Opportunities, Case Management
We fight food insecurity with our Client Choice Food Pantry- clients can select products based on their specific needs, gives clients a sense of dignity, reduces waster and encourages healthy choices.
Lead the Way in Collaborative Solutions- we participate in many coalitions and collaborative, Community Collaborations Council and Steering Committee for Hand-UP Initiative.
We provide assistance and resources during times of disaster and long-term recovery by partnering with our County, First Responders, and other organizations including MCCARES that mobilizes during times of community disaster.

We continue to improve and work on the quality of the programs that we are providing. We are now retaining staff and knowledge which allows us to focus on the work and clients- not rebuilding our staff and retraining. We have created policies and procedures so that each department and staff member knows what is expected, what the regulations are and resources available. We work to continue to educate the community and leaders on what the needs are and how we are working to address them.
We know that our organization is more than capable of reaching our goals we are working to build our capacity to be able to.

Accomplishments to date- Rebrand, completed five year strategic plan, growing board diversity and engagement, clean audit, allocation methodology and budgets for each department, created new programs to meet unmet needs- Summer Stock, Back to School, Holiday Meals, purchased additional land to allow room to grow, wrapped box truck (marketing), purchased mini-van for our ID Team, increases in funding, diversifying funding, strengthened relationships with community partners/ grew numbers of community partners, reconciled 3 years of HUD monitoring internal cultural shift creating a fun and positive work environment, formalized our marketing and development plan.

What's next- develop and execute strategies and timelines, assemble volunteer committees, restructure appointment scheduling, secure funding to continue mobile case management- expanding our reach.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

  • How is your organization using feedback from the people you serve?

  • With whom is the organization sharing feedback?

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

Financials

CRISIS ASSISTANCE CENTER
Fiscal year: Jan 01 - Dec 31

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2019 info

SOURCE: IRS Form 990

10.71

Average of 20.27 over 10 years

Months of cash in 2019 info

SOURCE: IRS Form 990

4.8

Average of 10.8 over 10 years

Fringe rate in 2019 info

SOURCE: IRS Form 990

17%

Average of 11% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

Source: IRS Form 990 info

CRISIS ASSISTANCE CENTER

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990

Fiscal year ending: cloud_download Download Data

CRISIS ASSISTANCE CENTER

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

CRISIS ASSISTANCE CENTER

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990

This snapshot of CRISIS ASSISTANCE CENTER’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

* This organization changed its fiscal year accounting period in 2017. Please refer to its 2017 990s for more information.

Business model indicators

Profitability info 2015 2016 2017 * 2018 2019
Unrestricted surplus (deficit) before depreciation -$107,763 $60,116 $392,585 -$30,709 $11,754
As % of expenses -7.7% 5.0% 35.4% -1.9% 0.6%
Unrestricted surplus (deficit) after depreciation -$128,824 $39,054 $374,059 -$75,494 -$14,889
As % of expenses -9.1% 3.2% 33.2% -4.6% -0.8%
Revenue composition info
Total revenue (unrestricted & restricted) $1,403,465 $1,255,340 $1,573,256 $1,586,745 $1,871,436
Total revenue, % change over prior year -5.6% -10.6% 25.3% 0.9% 17.9%
Program services revenue 0.0% 0.0% 0.0% 0.0% 0.0%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.1% 0.0% 0.0% 0.1% 0.3%
Government grants 30.3% 29.6% 28.8% 13.5% 20.7%
All other grants and contributions 63.0% 65.9% 68.8% 82.8% 79.0%
Other revenue 6.6% 4.5% 2.4% 3.5% 0.0%
Expense composition info
Total expenses before depreciation $1,395,813 $1,202,807 $1,107,988 $1,582,668 $1,937,853
Total expenses, % change over prior year -7.3% -13.8% -7.9% 42.8% 22.4%
Personnel 41.3% 42.3% 52.1% 43.7% 40.3%
Professional fees 2.0% 1.8% 2.2% 2.0% 2.7%
Occupancy 3.7% 1.3% 0.0% 0.0% 0.9%
Interest 0.0% 0.0% 0.0% 0.0% 0.0%
Pass-through 42.2% 44.0% 35.2% 45.5% 49.1%
All other expenses 10.8% 10.6% 10.5% 8.8% 7.1%
Full cost components (estimated) info 2015 2016 2017 2018 2019
Total expenses (after depreciation) $1,416,874 $1,223,869 $1,126,514 $1,627,453 $1,964,496
One month of savings $116,318 $100,234 $92,332 $131,889 $161,488
Debt principal payment $0 $0 $0 $0 $0
Fixed asset additions $0 $0 $0 $249,018 $0
Total full costs (estimated) $1,533,192 $1,324,103 $1,218,846 $2,008,360 $2,125,984

Capital structure indicators

Liquidity info 2015 2016 2017 2018 2019
Months of cash 6.3 7.5 13.6 6.7 4.8
Months of cash and investments 6.3 7.5 13.6 6.7 4.8
Months of estimated liquid unrestricted net assets 4.7 6.0 10.7 5.1 4.2
Balance sheet composition info 2015 2016 2017 2018 2019
Cash $727,196 $753,521 $1,254,702 $879,314 $776,940
Investments $0 $0 $0 $0 $0
Receivables $3,887 $4,098 $0 $62,850 $593,163
Gross land, buildings, equipment (LBE) $470,548 $481,433 $468,433 $768,259 $768,259
Accumulated depreciation (as a % of LBE) 68.5% 71.3% 74.5% 51.6% 55.1%
Liabilities (as a % of assets) 4.7% 2.9% 4.2% 4.2% 4.0%
Unrestricted net assets $697,740 $736,794 $1,110,853 $1,040,440 $1,025,551
Temporarily restricted net assets $140,267 $132,684 $205,367 $240,153 N/A
Permanently restricted net assets $0 $0 $0 $0 N/A
Total restricted net assets $140,267 $132,684 $205,367 $240,153 $725,265
Total net assets $838,007 $869,478 $1,316,220 $1,280,593 $1,750,816

Key data checks

Key data checks info 2015 2016 2017 2018 2019
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Letter of Determination is not available for this organization
Form 1023/1024 is not available for this organization

President & CEO

Mrs. Jennifer Huffine

Number of employees

Source: IRS Form 990

CRISIS ASSISTANCE CENTER

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

CRISIS ASSISTANCE CENTER

Board of directors
as of 03/15/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Mr Erich Peterson

Sheila Templeton

Retired, Exxon Mobil

Janet Stilwell

Wildwood United Methodist Church

Woody McOmber

Burns & McDonnell

Justin Champion

Woodforest National Bank

Lisa Brooks

Retired, Consolidated Communications

Kimberly Steed

Crowl & Associates

Michael Bradbury

Bradbury Brothers

Kendall Schmidt

Houston Methodist Hospital The Woodlands

Mike Medved

Retired, Kroger

Debbie Templet

Retired, HP Inc.

Shivani Tripathy Patel

EN-FAB, Inc.

Nick Davis

Guaranty Bank & Trust

Woody McOmber

Burns & McDonnell

Corrin Barrow

Entergy Texas

Courtney Galle

Lonestar Family Health Center

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 3/15/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Multi-Racial/Multi-Ethnic (2+ races/ethnicities)
Gender identity
Female, Not transgender (cisgender)

Race & ethnicity

Gender identity

 

Sexual orientation

Disability