PLATINUM2024

Youth Outlook

Safe. Supported. Celebrated.

NAPERVILLE, IL   |  www.youth-outlook.org
GuideStar Charity Check

Youth Outlook

EIN: 36-4223806


Mission

Youth Outlook celebrates, empowers, advocates for, and provides services to meet the ever-evolving needs of LGBTQ+ youth and their families, friends, and communities.

Ruling year info

1999

Executive Director

Nancy Mullen

Main address

1828 OLD NAPERVILLE RD

NAPERVILLE, IL 60563 USA

Show more contact info

Formerly known as

Questioning Youth Center

EIN

36-4223806

Subject area info

Social work education

Teacher education

Nonprofits

Health care access

Sexually transmitted disease control

Show more subject areas

Population served info

Children and youth

Adults

LGBTQ people

Parents

At-risk youth

NTEE code info

Youth Development Programs (O50)

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

GLSEN’s 2017 study of school climates in Illinois showed that only 16% of Illinois LGBTQ students attend a school with comprehensive anti-bullying/harassment policy that specifically addressed LGBTQ issues. Youth Outlook’s recent intakes of LGBTQ youth show: 42% have experienced suicidal ideation, and 12% have attempted suicide, which is two times higher than heterosexual youth; 40% were experiencing or had previously experienced homelessness due to their orientation or identity; 35% reported drug and/or alcohol use as a coping mechanism; and 35% reported verbal harassment or assault at school and/or home. The consequences of this can be devastating: 25% of LGBTQ youth drop out of high school entirely, and smoking, drinking, depression, and suicide attempts are significantly higher than among heterosexual youth.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Drop-in Centers

Youth Outlook offers safe, supportive, and affirming services for LGBTQ+ youth, their families, and the community. Please see our list of online and in-person Drop-In Centers below, including locations and suggested ages.
Our Drop-In Centers meet weekly and are a social setting for youth to meet other LGBTQ+ young people and talk about various topics that matter to them, providing a place for LGBTQ+ youth to feel safe, supported, and celebrated. Trained staff and volunteers lead all programming, which includes identity and self-esteem, physical and mental health, political awareness, healthy relationships, and other topics requested by attendees. *Most groups welcome youth ages 12-20, exceptions are noted by each location.

DeKalb, Peoria, Naperville, Joliet, Ottawa, Downers Grove, Elmhurst, Sterling, Virtual

Population(s) Served
Adolescents
LGBTQ people
Transgender people
Families

Weekly programs for transgender and gender-expansive youth.

Population(s) Served
Adolescents
LGBTQ people

Thrive is open to adult parent and caregivers (we welcome foster parents, guardians, and full-time caregivers) of LGBTQ+ teens and young adults. Grandparents and other relatives have a different role with our kids. We are happy to offer other resources such as PFLAG for extended family members.

Parents of transgender youth have found this community particularly helpful because we provide a safe, confidential space for parents to discuss personal topics openly with each other.

Population(s) Served

Youth leadership training gives LGBTQ+ youth the capacity to take leading roles within Youth Outlook, their schools, their jobs, and their communities.

Population(s) Served
Adolescents
LGBTQ people

Youth Outlook fights prejudice and discrimination against LGBTQ+ youth by advocating for change among community professionals who serve youth (teachers and administrators, social workers, health care providers, juvenile justice workers, etc.). We also speak directly to other youth groups and students in various university courses. Youth Outlook discusses the challenges faced by sexual minority youth and how they can best be supported during their adolescence. The goal of this work is to shift the cultures and policies in area schools and other youth-serving organizations to be more inclusive and just.

This area now includes a two-day conference for professional working with LGBTQ+ youth.

Population(s) Served
Adults
Caregivers
Teachers

Youth Outlook offers programming for parents and caregivers who are actively parenting LGBTQ+ young people. Our Rainbow Sprouts group has a parent component for families with LGBTQ+ youth grades K-6th. Included in the bi-monthly groups are the caregivers, siblings and LGBTQ+ youth.

Population(s) Served
Caregivers
Caregivers

Our newest program offers case-management services to trans and non-binary individuals or their caregivers if they are a minor.

Population(s) Served
LGBTQ people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of LGBTQ+ young people that were provided safe, inclusive spaces at no cost for support.

This metric is no longer tracked.
Totals By Year
Related Program

Drop-in Centers

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

We moved to a new and better tracking system in 2023. Previous data will be updated as available.

Number of youth who have a positive adult role model

This metric is no longer tracked.
Totals By Year
Related Program

Drop-in Centers

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of youth programs offered

This metric is no longer tracked.
Totals By Year
Related Program

Drop-in Centers

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

610 Drop-In Centers 10 Thrive Parent Groups 79 Q Chats

Number of youth that have access to an affirming mental health provider and doctor.

This metric is no longer tracked.
Totals By Year
Related Program

Drop-in Centers

Type of Metric

Context - describing the issue we work on

Direction of Success

Increasing

Context Notes

Youth Reported

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Goals for Youth Outlook's work include:
•Have a positive impact on the atmosphere in area schools and youth-serving organizations by promoting understanding, respect, and inclusion.
•Increase LGBTQ+ young people's sense of well-being and decrease their sense of isolation
•Decrease instances of self-medicating “escape" behaviors such as drug and alcohol use.
•Increase knowledge of safer sex behaviors.

Multiple research studies have shown that the most effective way to combat the challenges facing LGBT youth is to increase their “protective factors," such as caring adults, safe school atmospheres, family acceptance, high self-esteem, and positive role models. Youth Outlook provides these protective factors through direct service with youth, and also through community advocacy that aims to change cultures.

Youth Outlook serves Youth Outlook serves LGBTQ+ youth ages 12-21 in the the far western suburbs of Chicago, far northwest Cook County, and rural northern Illinois, specifically DuPage, Kane, DeKalb, LaSalle, and Whiteside counties. Our programs, which serve 300 youth per year, provide developmentally appropriate wellness and education programming for LGBTQ+ adolescents; and encourage youth to work towards positive change in their schools and communities. Programs are held weekly or bi-weekly at each site, year-round.

Since our founding in 1998, Youth Outlook has served more than 3,000 youth and delivered community advocacy programs for over 8,000 adults. Recognition for this work includes the Excellence in Service to LGBTQ+ Youth Award from the Human Rights Campaign Illinois Chapter in 2002, and the Outstanding Commitment in Community Service award in 2017 from Illinois State Treasurer Michael Frerichs in honor of LGBT History Month.

Repeatedly, our surveys show that whether a youth attends a drop-in center one time or 20, nearly 100% report a decrease in feelings of isolation and a decrease in depression. Youth also reported an increase in safer sex behaviors and an increase in their sense of self-confidence.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990

10.74

Average of 1823.82 over 10 years

Months of cash in 2022 info

SOURCE: IRS Form 990

3.1

Average of 4.1 over 10 years

Fringe rate in 2022 info

SOURCE: IRS Form 990

0%

Average of 6% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Youth Outlook

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Youth Outlook

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Youth Outlook

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

This snapshot of Youth Outlook’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

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Business model indicators

Profitability info 2018 2019 2020 2021 2022
Unrestricted surplus (deficit) before depreciation $14,151 -$62,106 $139,979 $24,554 -$185,416
As % of expenses 5.2% -20.5% 60.5% 7.4% -38.4%
Unrestricted surplus (deficit) after depreciation $13,869 -$62,670 $139,393 $24,130 -$185,978
As % of expenses 5.0% -20.6% 60.1% 7.2% -38.5%
Revenue composition info
Total revenue (unrestricted & restricted) $284,628 $251,823 $371,370 $357,988 $604,191
Total revenue, % change over prior year 35.8% -11.5% 47.5% -3.6% 68.8%
Program services revenue 0.0% 0.0% 0.0% 0.0% 0.0%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.0% 0.0% 0.0% 0.0% 0.0%
Government grants 100.0% 100.0% 100.0% 9.6% 13.3%
All other grants and contributions 0.0% 0.0% 0.0% 90.4% 86.7%
Other revenue 0.0% 0.0% 0.0% 0.0% 0.0%
Expense composition info
Total expenses before depreciation $274,619 $303,220 $231,389 $333,435 $483,110
Total expenses, % change over prior year 34.6% 10.4% -23.7% 44.1% 44.9%
Personnel 61.5% 66.1% 63.6% 70.5% 75.9%
Professional fees 6.8% 9.9% 0.0% 12.6% 5.2%
Occupancy 1.9% 1.6% 0.0% 0.0% 0.0%
Interest 0.0% 0.0% 0.0% 0.0% 0.0%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 29.9% 22.5% 36.4% 16.9% 18.9%
Full cost components (estimated) info 2018 2019 2020 2021 2022
Total expenses (after depreciation) $274,901 $303,784 $231,975 $333,859 $483,672
One month of savings $22,885 $25,268 $19,282 $27,786 $40,259
Debt principal payment $0 $0 $0 $0 $0
Fixed asset additions $0 $0 $1,261 $1,148 $1,200
Total full costs (estimated) $297,786 $329,052 $252,518 $362,793 $525,131

Capital structure indicators

Liquidity info 2018 2019 2020 2021 2022
Months of cash 4.8 2.7 10.9 8.0 3.1
Months of cash and investments 4.8 2.7 10.9 8.0 3.1
Months of estimated liquid unrestricted net assets 4.8 1.9 9.6 7.9 0.6
Balance sheet composition info 2018 2019 2020 2021 2022
Cash $109,330 $69,017 $210,327 $220,933 $123,086
Investments $0 $0 $0 $0 $0
Receivables $0 $0 $5,604 $6,126 $246,528
Gross land, buildings, equipment (LBE) $11,190 $11,190 $12,451 $13,599 $14,799
Accumulated depreciation (as a % of LBE) 92.4% 95.0% 90.0% 85.6% 82.4%
Liabilities (as a % of assets) 0.0% 15.9% 8.9% 3.1% 9.2%
Unrestricted net assets $110,176 $47,506 $186,900 $0 $25,051
Temporarily restricted net assets $0 N/A N/A N/A N/A
Permanently restricted net assets $0 N/A N/A N/A N/A
Total restricted net assets $0 $10,991 $10,993 $0 $312,765
Total net assets $110,176 $58,497 $197,893 $222,023 $337,816

Key data checks

Key data checks info 2018 2019 2020 2021 2022
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Form 1023/1024 is not available for this organization

Executive Director

Nancy Mullen

Nancy (they/them) is in their 25th year with Youth Outlook, coming to the agency when it was only six months old. During their tenure, Youth Outlook has grown from a volunteer-run social group with a single drop-in center to a recognized social services agency with sixteen drop-in centers across Central & Northern Illinois as well as virtually. Nancy co-founded the first educational network for professionals working with LGBTQ+ youth in DuPage County, IL, which has since grown to included several additional counties. A transplant to the Midwest, Nancy holds a Master of Social Work degree from Syracuse University, with a focus on family mental health. Away from the world of social work, Nancy is 10 credits away from their pastry chef degree and published their first book, Urban Tidepool, in 2020. As the principal of Tidepool Communications; Nancy is a nationally known speaker on the intersection between PTSD and TBIs. Their second book is in progress.

Number of employees

Source: IRS Form 990

Youth Outlook

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

Youth Outlook

Highest paid employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of highest paid employee data for this organization

Youth Outlook

Board of directors
as of 02/19/2024
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Emily Simonson

US Water Alliance

Darlene Lynch, Ph.D.

School of Social Work, Indiana University Northwest

Marie Grover

Independent Contractor

Emily Simonson, MPA, MAIR

US Water Alliance

Jenaleigh Turner, LSW, MS Ed, CDVP

DuPage Pads

Cecilia Fischer-Benitez

Latinas in Tech

Kristen Panice

Reposition Inc.

Ken Mejia-Beal

DuPage County Democratic Committee

Kai Kyriak

Coinbase

Heather Olsson, LCPC

Ellie Mental Health

Casandra Townsel, LCSW

Blossoming Hope Counseling & Consulting

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 2/19/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Non-binary
Sexual orientation
Gay, Lesbian, Bisexual, or other sexual orientations in the LGBTQIA+ community
Disability status
Person with a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 02/19/2024

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.