PLATINUM2023

Ronald McDonald House Charities of Eastern North Carolina, Inc.

Keeping Families Close

aka RMHC-ENC   |   Greenville, NC   |  www.rmhcenc.org
GuideStar Charity Check

Ronald McDonald House Charities of Eastern North Carolina, Inc.

EIN: 56-1420505


Mission

Since opening on Father's Day in 1987, The Ronald McDonald House of Eastern North Carolina provides a temporary “home away from home” for families of seriously ill or injured children receiving treatment from area medical facilities. The House serves families with children seeking both in-patient and out-patient services.

Ruling year info

1984

Principal Officer

Mrs. Meghan Woolard

Main address

529 Moye Blvd

Greenville, NC 27834 USA

Show more contact info

Formerly known as

Children's Services of Eastern North Carolina

Ronald McDonald House of Eastern North Carolina at Greenville, Inc.

EIN

56-1420505

Subject area info

Patient social services

Human services

Housing services

Population served info

Children and youth

Adults

NTEE code info

Other Housing Support Services (L80)

Human Service Organizations (P20)

Other Housing Support Services (L80)

IRS subsection

501(c)(3) Public Charity

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Tax forms

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

While children are in the hospital for serious medical issues, parents often find themselves sleeping at the child's bedside, often eating meals from vending machines or fast food restaurants and having to go home to shower and get rest. For those families that live far away, this is a significant burden since they will be away from their child for longer periods of time to reset and return to their child's bedside. Here at the Ronald McDonald House Charities of Eastern North Carolina, we strive daily to provide a temporary home away from home for those families.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Ronald McDonald House of Eastern North Carolina

The House operates 25 bedrooms for the benefit of families of ill or injured children seeking medical treatment at a nearby facility. Over 500 families are served each year from a 50 county area and beyond.

Population(s) Served
Adults

The Ronald McDonald House of Eastern North Carolina provides a temporary “home away from home” for families of seriously ill or injured children receiving treatment from area medical facilities.

Population(s) Served
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Average length of stay (in days)

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of volunteers

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Number of families served

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

COVID-19 Pandemic limited our admissions 2020-2021.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Ronald McDonald House Charities of Eastern North Carolina provide a temporary home, support and access to medical care for families of children who are receiving treatment from area medical facilities. We hope to provide a place of respite and community for as many families as possible during such a critical time. We have recently completed a 10,000 square foot expansion and full house renovation. This new space allows us to house 100 additional families per year than in years past as well as provide a space for structured program of family activities and a larger space for preparing meals and dining. Our family activities will help to contribute to self care for our families.

By working together with our volunteers and the community we will be able to build on our current programs. Our volunteers are a major part of the House and assist in a variety of different areas. We can also focus on community outreach to create a robust relationship with our surrounding area. Working with our community and building greater bonds with people not yet involved in the House and those who already involved in the House we will be able to benefit the greatest number of people.

Through grants, donations, volunteers and community involvement Ronald McDonald House Charities of Eastern North Carolina are able to provide our services to families. These contributions assist us with development of our family programs and maintaining the needs of our families. Donations allow us to provide necessities to all of our families during their stays and to get any items that may be needed for the house. Volunteers and community involvement help with running programs, assistance with events, organization, clean up, and food preparation. We have also seen rapid expansion of our paid team to involve more specialized positions that help us accomplish our mission more effectively.

We have served over 30,000 families since opening in 1987. In 2022, we served over 600 families from 50 counties in the state of North Carolina and beyond. We look forward to continuing to be a home away from home for families of children receiving medical treatment at area medical facilities.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Ronald McDonald House Charities of Eastern North Carolina, Inc.
Fiscal year: Jan 01 - Dec 31
Financial documents
2021 RMHC-ENC 2021 Audit
done  Yes, financials were audited by an independent accountant. info

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990

179.42

Average of 135.18 over 10 years

Months of cash in 2022 info

SOURCE: IRS Form 990

8.6

Average of 30.3 over 10 years

Fringe rate in 2022 info

SOURCE: IRS Form 990

14%

Average of 17% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Ronald McDonald House Charities of Eastern North Carolina, Inc.

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Ronald McDonald House Charities of Eastern North Carolina, Inc.

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Ronald McDonald House Charities of Eastern North Carolina, Inc.

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

This snapshot of Ronald McDonald House Charities of Eastern North Carolina, Inc.’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

Business model indicators

Profitability info 2018 2019 2020 2021 2022
Unrestricted surplus (deficit) before depreciation $1,309,603 $458,997 $596,983 $1,065,968 -$745,227
As % of expenses 220.7% 63.0% 73.3% 159.3% -70.9%
Unrestricted surplus (deficit) after depreciation $1,144,445 $260,858 $400,459 $870,900 -$941,786
As % of expenses 150.9% 28.1% 39.6% 100.8% -75.5%
Revenue composition info
Total revenue (unrestricted & restricted) $2,169,074 $907,286 $1,043,337 $1,342,997 $969,907
Total revenue, % change over prior year 9.8% -58.2% 15.0% 28.7% -27.8%
Program services revenue 0.2% 1.6% 0.6% 0.8% 1.4%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 5.5% 17.4% 10.7% 19.0% 13.4%
Government grants 0.0% 0.0% 8.5% 7.8% 0.0%
All other grants and contributions 93.1% 77.8% 79.4% 71.9% 84.6%
Other revenue 1.3% 3.2% 0.8% 0.6% 0.6%
Expense composition info
Total expenses before depreciation $593,404 $728,825 $814,749 $669,263 $1,050,450
Total expenses, % change over prior year 15.6% 22.8% 11.8% -17.9% 57.0%
Personnel 64.1% 62.6% 65.8% 41.5% 50.9%
Professional fees 3.2% 4.5% 2.9% 5.3% 4.6%
Occupancy 4.9% 5.5% 3.9% 25.5% 27.3%
Interest 0.0% 0.0% 0.0% 0.0% 0.0%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 27.8% 27.5% 27.3% 27.7% 17.3%
Full cost components (estimated) info 2018 2019 2020 2021 2022
Total expenses (after depreciation) $758,562 $926,964 $1,011,273 $864,331 $1,247,009
One month of savings $49,450 $60,735 $67,896 $55,772 $87,538
Debt principal payment $0 $0 $0 $0 $0
Fixed asset additions $2,186,487 $0 $0 $0 $0
Total full costs (estimated) $2,994,499 $987,699 $1,079,169 $920,103 $1,334,547

Capital structure indicators

Liquidity info 2018 2019 2020 2021 2022
Months of cash 38.1 10.5 9.7 18.0 8.6
Months of cash and investments 69.5 63.3 63.6 93.1 52.0
Months of estimated liquid unrestricted net assets 57.9 54.0 56.9 88.0 46.9
Balance sheet composition info 2018 2019 2020 2021 2022
Cash $1,884,556 $637,716 $658,705 $1,001,599 $751,986
Investments $1,554,627 $3,204,736 $3,659,382 $4,193,211 $3,800,853
Receivables $821,793 $624,279 $125,111 $53,840 $55,380
Gross land, buildings, equipment (LBE) $6,920,843 $6,961,605 $6,972,105 $6,997,805 $7,056,175
Accumulated depreciation (as a % of LBE) 34.4% 37.0% 39.8% 42.4% 44.9%
Liabilities (as a % of assets) 1.2% 0.6% 0.3% 0.2% 0.3%
Unrestricted net assets $7,402,304 $7,663,162 $8,063,621 $8,934,521 $7,992,735
Temporarily restricted net assets $800,798 N/A N/A N/A N/A
Permanently restricted net assets $500,000 N/A N/A N/A N/A
Total restricted net assets $1,300,798 $1,177,520 $1,079,069 $983,563 $857,333
Total net assets $8,703,102 $8,840,682 $9,142,690 $9,918,084 $8,850,068

Key data checks

Key data checks info 2018 2019 2020 2021 2022
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Letter of Determination is not available for this organization
Form 1023/1024 is not available for this organization

Principal Officer

Mrs. Meghan Woolard

Employee of House since October, 2012, Executive Director since 2016

Number of employees

Source: IRS Form 990

Ronald McDonald House Charities of Eastern North Carolina, Inc.

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

Ronald McDonald House Charities of Eastern North Carolina, Inc.

Board of directors
as of 08/21/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Mr. Winston Howell

Edgecome Martin EMC

Term: 2020 - 2024

Terry Ashby

Truist

Chris Davis

First Citizens Bank

Wade Dixon

Retired

Amy Doane

WNCT-TV

Caroll Hightower

ECU Health

Merrill Jones

Ward & Smith

Joey Lamm

Bank of America

BJ Peterson

AbVie

Donnie Powell

McDonald's

Kimber Stone

Greenville-Pitt County Chamber of Commerce

Bennett Wall

ECU Health Medical Center

Charlie Wells

Southern Bank

Haleigh Wilhide

Wayne Community College

Kathryn Jarvis

ECU Health Medical Center

Mandi Peterson

East Carolina University

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 6/1/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 06/01/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.