Design Outreach Inc

Columbus, OH   |
GuideStar Charity Check

Design Outreach Inc

EIN: 46-0779062


Design Outreach's mission is to alleviate global poverty with life-sustaining technology.

Ruling year info


Principal Officer

Greg Bixler Ph.D., P.E.

Main address

224 W Johnstown Rd.

Columbus, OH 43230 USA

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Subject area info

Health care quality

Water access, sanitation and hygiene

Assistive technology

Community improvement

Population served info


People of African descent

People of South American descent

Economically disadvantaged people

Unemployed people

Show more populations served

NTEE code info

Housing Development, Construction, Management (L20)

IRS subsection

501(c)(3) Public Charity

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Tax forms



What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?


Our flagship product, LifePump, is revolutionizing the way rural communities across the globe access clean water. Reaching depths of up to 150 meters into the ground, LifePumps operate at three times the depth of standard pumps. The longest running LifePumps were installed in 2013 and have experienced 100 percent uptime ever since. The LifePump’s ability to reach deeper aquifers reduces the occurrence of dry wells during the dry season, providing communities with yearround access to reliable water. In addition, whereas a typical hand pump can only support 250 people, with maintenance required every six months, the LifePump can support daily usage by more than 1,000 people, requires maintenance only every five years, and has a lifespan of 30 years.

Population(s) Served

LifePumpLink is a satellite remote monitoring system with a mobile app that tracks LifePump performance in-real time. When the system flags a potential maintenance issue, technicians are notified and dispatched to perform maintenance, preventing a service interruption. This proactive approach has resulted in 99 percent functionality for our pumps, meaning every community with a LifePump still has freeflowing water today. LifePumpLink is now installed with every LifePump and is in 7 countries today, impacting 91,500 people.

Population(s) Served
Economically disadvantaged people

Design Outreach has addressed the preventable problem of water loss at tap stands through LifeTap, a robust, self-closing valve designed to prevent costly leakage and breakages of water service points. LifeTaps provide a higher flow rate than standard valves, allowing more people to gather water at crowded water points. Current valves are like garden hose valves, which can be left on, and leak quickly due to overuse. When that happens, water is wasted, and often people turn away without lifesaving water. LifeTap is installed in 4 countries impacting 50,000 people.

Population(s) Served
Economically disadvantaged people
Extremely poor people
Working poor
Low-income people
Economically disadvantaged people
Extremely poor people
Working poor
Low-income people
Economically disadvantaged people
Extremely poor people
Working poor
Low-income people

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of communities provided clean water

This metric is no longer tracked.
Totals By Year
Related Program


Type of Metric

Output - describing our activities and reach

Direction of Success


Context Notes

Total communities as of October 2022 is 284.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

DO is working toward three major goals over the next ten years. 1. DO will install a total of 1,000 LifePumps globally by the end of 2024. 2. DO will establish LifePump scale supply chains in Malawi, Zambia, Kenya, Zimbabwe, and Haiti. And 3, There will be 10,000 communities with DO technologies by 2031.

Our goals are achievable through the coordination of our manufacturing, implementation, and funding programs. The majority of the pumps will be installed in Malawi, Zambia, Zimbabwe, and Kenya. DO Malawi is already established with management, technicians, and engineers on staff to oversee the scale up in each country. DO’s field office is established in Malawi and we expect to open a satellite office in Zambia in 2022. In Zambia, similar to Malawi, DO will operate a country office which will provide in-country supply chain, trained personnel, and tools. The trained personnel will act as trainers in country-wide training of trainers program, which started in 2019, when the LifePump technology was officially adopted by the Malawian and Zambian governments after a 5-year pilot program. DO is investing in manufacturing tooling and US-based inventory in order to increase orders and output. In 2022, DO is ramping production with suppliers to provide 25 LifePumps every two months, which allows for a predictable production flow, and reduces lead times and costs. In 2023, the production is expected to increase to 25 per month, in order to achieve the needed 750 additional LifePumps by the end of 2024. In-country manufacturing of select components is expected to move to Malawi in 2022, including the welding of components such as the spout assembly and tubes, where raw materials will be shipped directly to Malawi. With national acceptance in Malawi and Zambia, importation duty is waived for pump assemblies. While LifePumps are ramping up in country, supply chain scales as well, with the stocking of LifePump components and training of local government and community leaders through district water offices. Outside of Malawi and Zambia, sales are anticipated in other countries too, most notably Kenya, Haiti, Guatemala, and Zimbabwe, where DO is also investing in a supply chain of trained technicians and spare parts/tools. Funding will come from both sales and donations, and is anticipated to be split 50/50, where donations are to help encourage NGO partners pilot the LifePump technology.
Once 1,000 LifePumps are reached, the remaining 9,000 communities will be reached with DO technologies by 2031 through the scaling of LifePump, LifeTap, and LifeLatrine – as well as unknown future technologies. We anticipate that as piped water systems continue growing that the need for LifeTaps will grow as well. We are in conversations with several major NGOs who are interested in LifeTaps. Following our 1000 LifePump goal by end of 2024, we anticipate the sale of at least 500 LifePumps, 500 LifeTaps, and 500 LifeLatrines per year through 2031. These are conservative numbers and we anticipate seeing higher sales than shown. We estimate that in Malawi alone, 2000 LifePumps are needed, and in Zambia 4000 LifePumps, due to the aquifer depths and remoteness of the communities.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    We don’t have the right technology to collect and aggregate feedback efficiently


Design Outreach Inc
Fiscal year: Jan 01 - Dec 31

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2021 info

SOURCE: IRS Form 990


Average of 13.04 over 9 years

Months of cash in 2021 info

SOURCE: IRS Form 990


Average of 4 over 9 years

Fringe rate in 2021 info

SOURCE: IRS Form 990


Average of 9% over 9 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Design Outreach Inc

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Design Outreach Inc

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Design Outreach Inc

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

This snapshot of Design Outreach Inc’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

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Business model indicators

Profitability info 2017 2018 2019 2020 2021
Unrestricted surplus (deficit) before depreciation $61,144 $17,319 $89,203 $113,754 $275,244
As % of expenses 11.3% 2.1% 8.9% 7.4% 13.8%
Unrestricted surplus (deficit) after depreciation $59,697 $15,821 $85,038 $103,791 $260,073
As % of expenses 11.0% 1.9% 8.5% 6.7% 12.9%
Revenue composition info
Total revenue (unrestricted & restricted) $603,937 $853,078 $1,088,653 $1,647,177 $2,271,459
Total revenue, % change over prior year 71.5% 41.3% 27.6% 51.3% 37.9%
Program services revenue 0.0% 0.0% 0.0% 9.0% 8.9%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.0% 0.0% 0.0% 0.0% 0.0%
Government grants 0.0% 0.0% 0.0% 5.1% 0.0%
All other grants and contributions 100.0% 100.0% 99.3% 85.6% 91.0%
Other revenue 0.0% 0.0% 0.7% 0.3% 0.1%
Expense composition info
Total expenses before depreciation $543,262 $835,760 $999,448 $1,533,420 $1,996,215
Total expenses, % change over prior year 73.8% 53.8% 19.6% 53.4% 30.2%
Personnel 50.6% 39.4% 47.9% 42.6% 44.4%
Professional fees 2.0% 2.0% 2.0% 2.5% 4.3%
Occupancy 1.2% 1.1% 0.9% 4.0% 3.1%
Interest 0.0% -0.4% 0.0% 0.2% 0.1%
Pass-through 0.0% 0.0% 0.0% 0.0% 6.6%
All other expenses 46.2% 57.9% 49.2% 50.7% 41.4%
Full cost components (estimated) info 2017 2018 2019 2020 2021
Total expenses (after depreciation) $544,709 $837,258 $1,003,613 $1,543,383 $2,011,386
One month of savings $45,272 $69,647 $83,287 $127,785 $166,351
Debt principal payment $0 $0 $0 $0 $0
Fixed asset additions $6,285 $0 $11,252 $28,708 $64,537
Total full costs (estimated) $596,266 $906,905 $1,098,152 $1,699,876 $2,242,274

Capital structure indicators

Liquidity info 2017 2018 2019 2020 2021
Months of cash 5.5 3.9 3.2 3.7 2.9
Months of cash and investments 5.5 3.9 3.2 3.7 2.9
Months of estimated liquid unrestricted net assets 5.3 3.7 4.0 3.3 3.8
Balance sheet composition info 2017 2018 2019 2020 2021
Cash $250,650 $269,095 $268,310 $478,656 $476,232
Investments $0 $0 $0 $0 $0
Receivables $145 $2,270 $500 $500 $10,625
Gross land, buildings, equipment (LBE) $7,185 $7,185 $17,120 $45,828 $110,364
Accumulated depreciation (as a % of LBE) 32.7% 53.5% 39.1% 36.3% 28.8%
Liabilities (as a % of assets) 3.5% 4.5% 7.0% 32.2% 19.8%
Unrestricted net assets $0 $0 $0 $0 $0
Temporarily restricted net assets $0 $0 N/A N/A N/A
Permanently restricted net assets $0 $0 N/A N/A N/A
Total restricted net assets $0 $0 $0 $0 $0
Total net assets $246,565 $262,386 $347,424 $451,215 $711,288

Key data checks

Key data checks info 2017 2018 2019 2020 2021
Material data errors No No No No No


The people, governance practices, and partners that make the organization tick.

Letter of Determination is not available for this organization
Form 1023/1024 is not available for this organization

Principal Officer

Greg Bixler Ph.D., P.E.

Number of employees

Source: IRS Form 990

Design Outreach Inc

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

Design Outreach Inc

Board of directors
as of 10/02/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Dean Jessup

Organizational demographics

SOURCE: Self-reported; last updated 10/21/2021

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data


No data

Sexual orientation

No data


No data