aka The Hermitage No-Kill Cat Shelter and Sanctuary   |   Tucson, AZ   |
GuideStar Charity Check


EIN: 86-0213263


To advocate for the welfare of cats by being a model cage-free sanctuary and no-kill shelter.

Ruling year info


Shelter Manager

Amber Nix

Main address

PO Box 13508

Tucson, AZ 85732 USA

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Subject area info

Animal welfare

Population served info


NTEE code info

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

What we aim to solve

SOURCE: Self-reported by organization

We provide a safe haven for the abandoned and at-risk cats in our community, and southern Arizona. Not only do we rescue from the municipal shelter in our county (Pima), we also take in cats from the surrounding counties, as well as shelters, rescues and individuals around Arizona, San Juan Puerto Rico, San Marcos Mexico, and elsewhere. Our shelter is also an accredited sanctuary (under the American Sanctuary Association), and has been so, since 2013. We work hard to ensure these cats are provided with the best food, medical care, and mental and emotional stimulation while they are with us. Many of these felines come to us in need of a second chance at a loving home, and we work hard to find adopters who will provide them with the care they deserve. If they are not adopted, they remain with us until the end of their natural lives. We also work to promote the No-Kill Philosophy, advocating for an end to "kill shelters", and reserving euthanasia to end needless suffering.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Cat Shelter and Sanctuary - ADOPTIONS

We provide temporary shelter and long-term sanctuary to all the cats that come through our doors. We strive to see all our cats adopted; however, we serve as a sanctuary, a more permanent home, for cats who may never find an adopter. Our in-house medical suite enhances all the operations at The Hermitage. It enables us to: perform cost effective spay/neuter procedures; microchip and vaccinate all cats/kittens before adoption; assist our foster care volunteers in keeping vulnerable orphaned kittens alive and well; increase the number of cats at risk of euthanasian rescued and cared for each year; and enhance quality of life and longevity of our sanctuary and chronically ill residents.

Although we offer life-long sanctuary to all cats, our number one priority is to find them an adoptive home. We average 650 adoptions annually.

Population(s) Served

We provide pet food for families in-need in our community, through our Food for People’s Pets pantry (FFPP). In 2020, this program celebrated 13 years of pet food support for members of our community, distributing donated pet food and kitty litter to senior citizens, un- and under-employed persons, and low-income families. FFPP, our longest-running community support program, has helped hundreds of cats and dogs, preventing their placement into shelters due to temporary financial constraints of their human guardian. We require proof of income, and alteration of the pets enrolled in our program. We partner with the Community Food Bank of Southern Arizona for pet food collection and distribution. In 2019 alone, we distributed over 15,600 pounds of dog food, and over 26,000 pounds of cat food, and over 6,700 pounds of kitty litter. We have about 150 client families in our community and average 45 visitors each week.

Population(s) Served
Economically disadvantaged people
Unemployed people

We rent out Trap Neuter Return (TNR) humane traps and provide information about local low-cost spay/neuter clinics to help reduce and protect community cat populations.

Population(s) Served

A “kitty ambassador” visits the VA hospital and various nursing homes around Tucson. The cats visit the Alzheimer’s and Dementia wards, providing snuggles, love, and animal-assisted therapy. We have found that the patients exhibit higher levels of contentment and lower levels of distress during and after these visits. These programs are currently on hiatus due to COVID-19 and funding.

Population(s) Served
Older adults
Retired people

We hold monthly Kid’s Club meetings year-round and we hold Cat Camp for Kids in the summer. In both our children’s programs, the children learn about cat care, animal rescue, cruelty-free personal products, and how to be a better citizen.
We partner with Literacy Connect to promote our Read to the Cats program. This program provides a safe, non-judgmental, space for children to practice their literacy skills by reading to the cats of the shelter. These programs are currently on hiatus due to COVID-19, but we are working on ways to facilitate them virtually.

Population(s) Served

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of animals rescued

This metric is no longer tracked.
Totals By Year
Related Program

Cat Shelter and Sanctuary - ADOPTIONS

Type of Metric

Context - describing the issue we work on

Direction of Success

Holding steady

Context Notes

Our ability to intake cats varies by how quickly cats are adopted. We have a limited amount of space and fosters. Thus, when adoptions are down, intake are usually down as well.

Number of animal adoptions

This metric is no longer tracked.
Totals By Year
Related Program

Cat Shelter and Sanctuary - ADOPTIONS

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Total pounds of pet food and litter distributed

This metric is no longer tracked.
Totals By Year
Related Program

Food for People's Pets Pantry

Type of Metric

Output - describing our activities and reach

Direction of Success


Context Notes

This metric relates to our Food for People's Pets Pantry and includes dog food, cat food, other animal food (chicken, goat, etc) and cat litter.

Number of animals spayed and neutered

This metric is no longer tracked.
Totals By Year
Related Program

Cat Shelter and Sanctuary - ADOPTIONS

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Context Notes

All of the spay and neuter surgeries documented here were done in-house.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our vision: All cats deserve permanent, loving homes, and euthanasia of convenience is non-existent.

We work for the day when no cat is born unwanted, and when all companion animals are altered, microchipped and living in loving homes with educated and protective human guardians. We also work toward the day when No-Kill is the law of the land, when animals are not euthanized to "make room" at shelters, but only reserved to end needless suffering in cases of unmanageable pain. Our mission hinges on the fact that animals are worth saving, that they are sentient beings and deserve protection, and so our work will continue until the day that all companion animals are treated with the respect and love they deserve.

We actively practice No-Kill in our shelter, and advocate for it in our community, and county. We hope to spread this ideal throughout Arizona, and throughout the south west part of the US. We do this through education, classes, promotion of TNR (trap-neuter-return) and through alteration of our shelter cats, and promotion of alteration of all companion animals. We collaborate with other rescues to promote spay/neuter of all pets, and advertise vaccination and microchipping clinics to help promote healthier, happier pets.

We are able to provide medical care for our feline residents due to our state-of-the-art medical suite. Doing much of our surgeries, and other medical care in-house allows us to move more quickly when a cat is ill, preventing stresses from travel, and allowing us to practice preventative medicine, as opposed to reactive medicine.
Our staff is highly trained and motivated, and works hard to promote the other aspects of our mission of No-Kill through active education of visitors, volunteers, supporters, and adopters. By working to spread education, we know we are able to do much more for the needy cats in our community, than if we attempted to do the work ourselves. We also actively collaborate with other shelters and rescues in our area, creating a safety net for the cats and the humans in need.

In 2017 we completed a renovation of our shelter, a much needed project that allowed us to build a medical suite, and reconfigure our square footage to best care for the cats in our shelter. We have consistently worked to ensure best practices with our cat-care, and are always seeking better education for ourselves as staffers, and for our volunteers. We have also consistently been able to rescue and find homes for more cats every year. Many of our special needs cats are also adopted, and provided a loving home where their medical needs are provided for, and they are able to enjoy "owning their own human" for as long as they live.
We have worked hard to educate ourselves and our community, promoting No-Kill practices and advocating for the cats in our community who have no voice of their own.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve pet adopters through our adoption services. Some cats have special needs, and we remain a resource for all of our adopters to ensure a smooth transition and a permanent home for the kitty. We also work to educate our adopters on cat behavior, how best to care for them, and other cat-centric needs. Secondly, we serve pet owners in need through our Food for People's Pets program. This pet food bank provides food for needy families who are un-/under- employed, seniors, disabled persons and other needy families.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • What significant change resulted from feedback?

    Our adoption process has been shortened due to feedback. During the 2020 shutdowns we instituted "appointment only" visits, and because of the upheaval we changed our adoption application and how we used the information we collected. Moving toward a more open adoption process (we are placing more and more emphasis on talking to/interviewing the adopters versus "what they look like on paper") we have changed our interviews and reference checks. This has shortened the application from 5-7 days to fewer than 3.

  • Which of the following feedback practices does your organization routinely carry out?

    We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is hard to come up with good questions to ask people, It is difficult to get honest feedback from the people we serve

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2021 info

SOURCE: IRS Form 990


Average of 13.02 over 10 years

Months of cash in 2021 info

SOURCE: IRS Form 990


Average of 8.8 over 10 years

Fringe rate in 2021 info

SOURCE: IRS Form 990


Average of 23% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

Source: IRS Form 990 info


Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990

Fiscal year ending: cloud_download Download Data


Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data


Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990

This snapshot of HERMITAGE NO-KILL CAT SHELTER’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

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Business model indicators

Profitability info 2017 2018 2019 2020 2021
Unrestricted surplus (deficit) before depreciation $1,007,884 -$64,459 $88,464 $115,556 $1,155,005
As % of expenses 111.8% -7.9% 12.1% 16.7% 127.3%
Unrestricted surplus (deficit) after depreciation $982,267 -$120,146 $28,313 $115,556 $1,155,005
As % of expenses 106.0% -13.9% 3.6% 16.7% 127.3%
Revenue composition info
Total revenue (unrestricted & restricted) $1,090,854 $822,276 $820,776 $831,742 $2,039,693
Total revenue, % change over prior year -11.5% -24.6% -0.2% 1.3% 145.2%
Program services revenue 6.9% 11.4% 15.8% 9.5% 3.5%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.1% 0.0% 0.1% 0.1% 0.0%
Government grants 0.0% 0.0% 0.0% 0.0% 0.0%
All other grants and contributions 93.0% 88.5% 82.8% 76.3% 96.5%
Other revenue 0.0% 0.1% 1.3% 14.2% 0.0%
Expense composition info
Total expenses before depreciation $901,353 $811,575 $729,057 $693,631 $907,244
Total expenses, % change over prior year 10.9% -10.0% -10.2% -4.9% 30.8%
Personnel 52.1% 56.1% 51.0% 52.0% 54.3%
Professional fees 2.5% 1.4% 4.5% 2.0% 4.3%
Occupancy 2.3% 6.2% 5.0% 7.2% 0.0%
Interest 0.0% 0.0% 0.0% 0.0% 0.0%
Pass-through 0.6% 0.0% 0.0% 0.0% 0.0%
All other expenses 42.5% 36.3% 39.5% 38.8% 41.4%
Full cost components (estimated) info 2017 2018 2019 2020 2021
Total expenses (after depreciation) $926,970 $867,262 $789,208 $693,631 $907,244
One month of savings $75,113 $67,631 $60,755 $57,803 $75,604
Debt principal payment $0 $4,437 $3,517 $0 $0
Fixed asset additions $1,437,490 $0 $0 $10,018 $42,417
Total full costs (estimated) $2,439,573 $939,330 $853,480 $761,452 $1,025,265

Capital structure indicators

Liquidity info 2017 2018 2019 2020 2021
Months of cash 2.9 2.8 4.1 6.4 19.5
Months of cash and investments 2.9 2.8 4.1 6.4 19.5
Months of estimated liquid unrestricted net assets 2.0 2.5 3.7 5.7 19.1
Balance sheet composition info 2017 2018 2019 2020 2021
Cash $217,476 $189,052 $248,710 $370,491 $1,470,728
Investments $0 $0 $0 $0 $0
Receivables $560 $0 $0 $0 $0
Gross land, buildings, equipment (LBE) $1,852,094 $1,636,222 $1,655,563 $1,665,581 $1,707,998
Accumulated depreciation (as a % of LBE) 8.6% 5.4% 8.3% 8.2% 8.0%
Liabilities (as a % of assets) 3.0% 2.6% 2.1% 1.4% 1.2%
Unrestricted net assets $1,836,006 $1,715,860 $1,744,173 $1,859,729 $3,014,734
Temporarily restricted net assets $42,409 $18,505 N/A N/A N/A
Permanently restricted net assets $0 $0 N/A N/A N/A
Total restricted net assets $42,409 $18,505 $21,760 $44,316 $21,760
Total net assets $1,878,415 $1,734,365 $1,765,933 $1,904,045 $3,036,494

Key data checks

Key data checks info 2017 2018 2019 2020 2021
Material data errors No No No No No


The people, governance practices, and partners that make the organization tick.

Form 1023/1024 is not available for this organization

Shelter Manager

Amber Nix

Amber joined the Hermitage staff in August of 2017. She was born and raised in Tucson, Arizona and began working full time at the age of 18. Amber lived in Arizona until the age of 25 when she moved to Ketchikan, Alaska and started her family. Amber has worked for non-profits in education and medical and is excited to now be working in the animal welfare sector. Amber states, “I am thankful to wake up and go to a job I can feel good about doing every day. I know my effort at the shelter impacts and improves the lives of the kitties and it is an awesome way to earn a living!”

Number of employees

Source: IRS Form 990


Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.


Board of directors
as of 04/17/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Kristen Vann

University of Arizona

Term: 2019 - 2023

Cathy Peterson

Jean Parker

Kim Olson

VCA Valley Animal Hospital and ER Center

Katie Foust

Pima Medical Institute Veterinary Programs

Natalie Meier

Pima Medical Institute Veterinary Programs

Sandi Fox

Linda Updike

Andy Kiel

Optimize Investments

Kevin Sanders

Raytheon Missiles and Defense

Katie Filous-Malka

Ferguson Hill Filous. PLLC

Kate Durfee

Charles R Smith, PLLC

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 12/15/2021

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Gender identity
Female, Not transgender (cisgender)

Race & ethnicity

Gender identity


Sexual orientation



Fiscal year ending

Professional fundraisers

Fiscal year ending

SOURCE: IRS Form 990 Schedule G

Solicitation activities
Gross receipts from fundraising
Retained by organization
Paid to fundraiser