PLATINUM2024

Sojourner Center

Transforming Lives

Phoenix, AZ   |  www.sojournercenter.org
GuideStar Charity Check

Sojourner Center

EIN: 94-2465081


Mission

Sojourner Center's mission is to overcome the impact of domestic violence, one life at a time.

Ruling year info

1978

Co-Director

Ms. Julie Peterson

Co-Director

Ms. Bailey DeRoest

Main address

P.O. Box 20156

Phoenix, AZ 85036 USA

Show more contact info

EIN

94-2465081

Subject area info

Philanthropy

Victim aid

Domestic violence shelters

Population served info

Children and youth

Women and girls

Men and boys

Families

Low-income people

Show more populations served

NTEE code info

Family Violence Shelters and Services (P43)

Victims' Services (P62)

Philanthropy / Charity / Voluntarism Promotion (General) (T50)

What we aim to solve

SOURCE: Self-reported by organization

Sojourner Center’s mission is to overcome the impact of domestic violence, one life at a time. Sojourner Center has been offering safe shelter and critical services to survivors living in Maricopa County since 1977. The organization is one of the largest, longest running domestic violence shelters in Arizona and the U.S., serving victims of domestic violence, human trafficking, and sexual assault. Sojourner Center works to eliminate barriers by providing comprehensive services through residential and community based programs. Having residential programs with wide-ranging services including case management, an on-site childcare center, pet companion services, and nutrition/food services is crucial for providing a safe and supportive environment for individuals and families in crisis. These services can help to ease the burden of displacement and ensure that basic needs are met, allowing individuals to focus on rebuilding their lives.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Crisis Shelter

Crisis shelter for 120 days, case management, comprehensive support services that include on-site medical care, behavioral health, child development, and youth services.

Population(s) Served
Women and girls
Families

Women, children and their pets may stay for up to 2 years in one of our 32 transitional housing apartments. Sojourner Center offers support for survivors that need more time to rebuild their lives after experiencing domestic violence. Survivors in transitional housing can continue to receive case management and support services.

Population(s) Served
Women and girls
Families

Children impacted by domestic violence may receive care in our 4 Star Quality First, AZ Department of Health Services-licensed and NECPA accredited Child Development Center, which implements the Reggio Emilia approach to learning.

Population(s) Served
Children and youth
Men and boys

Our innovative program offers shelter and care for residents’ pets, so those fleeing domestic violence can bring their families’ beloved animals with them.

Population(s) Served
Families

Our Lay Legal Advocates offer support for individuals who have experienced domestic violence with navigating the court system, preparing for court appearances, and accessing court-based resources.

Population(s) Served
Women and girls
Families

Case management and supportive services for individuals and families in the community who have been impacted by domestic violence, as well as awareness and education activities about domestic violence and human trafficking.

Population(s) Served
Women and girls
Families

All residential and community-based programs and services are available to individuals and families impacted by human trafficking, with case management and support tailored to their unique needs.

Population(s) Served
Women and girls
Families

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients who report general satisfaction with their services

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Context Notes

2019: 88% expressed satisfaction

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth

Type of Metric

Context - describing the issue we work on

Direction of Success

Holding steady

Number of first-time donors

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Holding steady

Number of volunteers

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth

Related Program

Crisis Shelter

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Sojourner Center offers opportunities for individuals, companies, churches, civic groups, students, schools, families and friends to help give domestic violence survivors control over their lives.

Hours of volunteer service

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Community Outreach Program

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Holding steady

Number of people on the organization's email list

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Hours of legal assistance offered

This metric is no longer tracked.
Totals By Year
Related Program

Lay Legal Advocacy

Type of Metric

Context - describing the issue we work on

Direction of Success

Holding steady

Number of clients assisted with legal needs

This metric is no longer tracked.
Totals By Year
Related Program

Lay Legal Advocacy

Type of Metric

Context - describing the issue we work on

Direction of Success

Holding steady

Number of donors retained

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Increasing

Number of overall donors

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Increasing

Average number of dollars given by new donors

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Increasing

Average number of dollars received per donor

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Increasing

Average online donation

This metric is no longer tracked.
Totals By Year
Type of Metric

Other - describing something else

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

To achieve Sojourner Center's vision of a world free from domestic violence, shelter alone is not enough. New, comprehensive services are needed to prevent domestic violence as well as to provide more effective treatment for women, families and disenfranchised communities.

Since domestic violence's ripple effect is widespread, touching everyone in every community, Sojourner Center works closely with its partners to bring greater awareness to the issue and change how domestic violence is perceived. The organization aims to change cultural practices that treat domestic violence as a “private matter" by sparking a national conversation focused on solutions. Furthermore, Sojourner Center recognizes that domestic violence takes many forms, including human trafficking, and requires a multi-disciplinary approach across social services, public health providers, philanthropies, government and academia.

For these reasons, Sojourner Center is committed to strengthening its core programs and services for women, while expanding its care continuum to not only treat but also end the cycle of domestic violence.

To guide the expansion of services, Sojourner Center Chief Executive Officer Dr. Maria E. Garay-Serratos, MSW, PhD, led a six-month planning process that resulted in a Five-Year Strategic Plan.

The Circle of Care/Transformation Program comprises a robust, multidisciplinary approach designed to involve all sectors of society in preventing domestic violence. Three target areas are:
• A broader range of direct services, including services to children, mental health services, screening for traumatic brain injuries and services to marginalized populations.
• Expanding prevention and education in the community and in the shelter setting, including early intervention with children affected by domestic violence.
• Increasing advocacy, seeking to influence state and federal laws and policies and disseminating research conducted by Sojourner Center Institute.

The Strategic Plan also focuses on measures to strengthen Sojourner Center and ensure its programs' effectiveness, including:
• Investing in quality assurance, through creation of a new department to assist Sojourner Center in conducting independent, empirical research in support of its mission.
• Data analysis of programs and outcomes of domestic violence programs to develop solutions based on measureable outcomes, allowing replication of successful programs.
• Expanded collaborations with community organizations and leaders to enable Sojourner Center's success in improving services and outcomes for victims of domestic violence and in creating effective prevention programs.

Beyond shelter, Sojourner Center's services focus on the most powerful ways of preventing and eradicating all forms of domestic violence while working to serve those directly impacted by it. Our care continuum reaches all corners of our diverse communities through:

1) Direct services uniquely tailored to people who have experienced abuse and violence, with an emphasis on services to:
• Protect children's health and prioritize their right to get a quality education.
• Understand, screen, treat and research traumatic brain injuries (TBIs) and mental health.
• Enhance culturally sensitive modalities to more effectively reach disenfranchised communities.
• Ensure safe shelter for abused pets owned by pet parents impacted by domestic violence.

2) Education and prevention efforts aimed at youth and the community, including:
• Intervening early to begin the healing process and build resilience from the traumatic impact that domestic violence has on children.
• Developing outcomes based awareness and education models to help prevent domestic violence, including human trafficking, in our communities.

3) Advocacy, research and leadership to end domestic violence, focused on securing the support of policymakers and engaging community leaders, including:
• Engaging communities through training and education to make sure the voices of those affected by abuse and violence will be heard and change can happen.
• Educating decision-makers and influencing policy through thought leadership on domestic violence-related issues.
• Developing and disseminating original research through the Sojourner Center Institute, which brings together academia, medical researchers, practitioners and students who are dedicated to bridging the gaps in the field of domestic violence.

Through implementation of the Five-Year Strategic Plan, Sojourner Center believes it can reinvent how domestic violence is viewed and treated in Arizona, becoming a center of excellence that offers new models and best practices for other service providers worldwide. Sojourner Center is among the first to ask critical questions about societal norms, digging deeper to better understand and care for the individuals who receive our services each year.

We believe the most important and foundational “best practices" are listening and learning to inform action. For the domestic violence field to evolve, it must pay close attention to program participants and clearly understand the steps that lead them to seek shelter. Providing temporary housing is only the first step in serving the needs of families affected by domestic violence. Sojourner Center seeks to understand the roots of domestic violence and pursue innovative, multi-disciplinary methods to stop it.

Sojourner Center has successfully strengthened many services, and piloted new projects as a result of our Five-Year Strategic Plan. We are expanding services for children and youth impacted by domestic violence by providing comprehensive assessments and full-continuum, integrated care, individualized to their unique circumstances. We have also launched the Sojourner BRAIN Program, which in its preliminary stages, has collected critical data about the number of shelter residents who may have experienced traumatic brain injury-causal events. Also, in approximately 1.5 years of operations, the Sojourner Pet Companion Shelter has provided vital services for families with pets, but has shown us that the need in the community remains significant.

We will continue to grow and expand each of these programs 1) to ensure we are providing the best and most relevant care to those we serve, and 2) to collect and analyze evidence to identify best practices that can be shared throughout the domestic violence field and beyond.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive, We share the feedback we received with the people we serve

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2022 info

SOURCE: IRS Form 990

0.44

Average of 0.49 over 10 years

Months of cash in 2022 info

SOURCE: IRS Form 990

3.3

Average of 1.9 over 10 years

Fringe rate in 2022 info

SOURCE: IRS Form 990

16%

Average of 16% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Sojourner Center

Revenue & expenses

Fiscal Year: Oct 01 - Sep 30

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Sojourner Center

Balance sheet

Fiscal Year: Oct 01 - Sep 30

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Sojourner Center

Financial trends analysis Glossary & formula definitions

Fiscal Year: Oct 01 - Sep 30

SOURCE: IRS Form 990 info

This snapshot of Sojourner Center’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

* This organization changed its fiscal year accounting period in 2018. Please refer to its 2018 990s for more information.

Business model indicators

Profitability info 2016 2018 * 2020 2021 2022
Unrestricted surplus (deficit) before depreciation -$2,376,434 $398,077 $244,393 $317,396 $451,586
As % of expenses -34.3% 7.9% 4.8% 6.9% 9.2%
Unrestricted surplus (deficit) after depreciation -$2,783,138 $59,397 -$118,832 -$66,854 $32,241
As % of expenses -37.9% 1.1% -2.2% -1.3% 0.6%
Revenue composition info
Total revenue (unrestricted & restricted) $5,060,748 $4,830,994 $4,990,999 $4,843,177 $5,413,708
Total revenue, % change over prior year 4.8% 0.0% 0.0% -3.0% 11.8%
Program services revenue 0.9% 1.4% 1.4% 1.2% 1.5%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 1.4% 0.0% 0.0% 0.0% 0.0%
Government grants 53.3% 49.2% 60.1% 67.8% 65.5%
All other grants and contributions 65.2% 49.3% 36.2% 29.6% 31.7%
Other revenue -20.8% 0.1% 2.3% 1.4% 1.3%
Expense composition info
Total expenses before depreciation $6,928,637 $5,031,651 $5,140,276 $4,585,754 $4,898,734
Total expenses, % change over prior year 12.2% 0.0% 0.0% -10.8% 6.8%
Personnel 53.2% 52.1% 65.6% 69.7% 63.5%
Professional fees 8.9% 9.6% 8.2% 6.1% 7.0%
Occupancy 6.9% 5.6% 6.7% 8.0% 9.4%
Interest 0.0% 0.0% 0.0% 0.0% 0.0%
Pass-through 0.0% 0.0% 0.3% 1.1% 1.0%
All other expenses 31.0% 32.7% 19.2% 15.1% 19.2%
Full cost components (estimated) info 2016 2018 2020 2021 2022
Total expenses (after depreciation) $7,335,341 $5,370,331 $5,503,501 $4,970,004 $5,318,079
One month of savings $577,386 $419,304 $428,356 $382,146 $408,228
Debt principal payment $0 $0 $53,937 $53,938 $53,938
Fixed asset additions $0 $0 $0 $0 $0
Total full costs (estimated) $7,912,727 $5,789,635 $5,985,794 $5,406,088 $5,780,245

Capital structure indicators

Liquidity info 2016 2018 2020 2021 2022
Months of cash 0.8 1.9 1.2 2.2 3.3
Months of cash and investments 4.6 1.9 1.3 2.2 3.4
Months of estimated liquid unrestricted net assets 3.5 1.5 -0.7 -1.0 -0.3
Balance sheet composition info 2016 2018 2020 2021 2022
Cash $446,960 $777,599 $517,103 $823,112 $1,346,465
Investments $2,212,270 $21,501 $21,501 $29,945 $26,710
Receivables $769,199 $271,933 $753,991 $407,583 $732,870
Gross land, buildings, equipment (LBE) $12,988,051 $13,017,433 $13,614,606 $13,929,071 $13,368,386
Accumulated depreciation (as a % of LBE) 26.3% 31.4% 36.0% 38.0% 37.2%
Liabilities (as a % of assets) 26.8% 35.5% 41.5% 42.1% 44.5%
Unrestricted net assets $8,434,286 $6,475,419 $5,442,175 $5,375,321 $5,407,562
Temporarily restricted net assets $1,099,230 $0 N/A N/A N/A
Permanently restricted net assets $0 $0 N/A N/A N/A
Total restricted net assets $1,099,230 $0 $436,892 $385,363 $445,517
Total net assets $9,533,516 $6,475,419 $5,879,067 $5,760,684 $5,853,079

Key data checks

Key data checks info 2016 2018 2020 2021 2022
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Form 1023/1024 is not available for this organization

Co-Director

Ms. Julie Peterson

Co-Director

Bailey DeRoest

Number of employees

Source: IRS Form 990

Sojourner Center

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

Sojourner Center

Board of directors
as of 04/08/2024
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Dr. Lorrie Henderson

Jewish Family & Children's Service

Lorrie Henderson

President, Jewish Family & Children's Service

Linda Scott

VP of Child & Family Solutions Jewish Family & Children's Service

Mary Jo Whitfield

VP of Integrated Health Jewish Family & Children's Service

Terrence Daniels

Chief Financial Officer Jewish Family & Children's Service

Julie Peterson

Co-Director Sojourner Center

Bailey DeRoest

Co-Director Sojourner Center

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes

Organizational demographics

SOURCE: Self-reported; last updated 4/7/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Decline to state
Disability status
Person without a disability

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 04/10/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.
There are no contractors recorded for this organization.

Professional fundraisers

Fiscal year ending

SOURCE: IRS Form 990 Schedule G

Solicitation activities
Gross receipts from fundraising
Retained by organization
Paid to fundraiser