PLATINUM2023

Mosaic Community Health

Quality Care For All

Bend, OR   |  www.mosaicch.org
GuideStar Charity Check

Mosaic Community Health

EIN: 93-1329158

Mission

The Mission of Mosaic Community Health is to provide trusted quality care, with compassion and support for all.

Ruling year info

2002

Chief Executive Officer

Megan Haase FNP

Main address

600 SW Columbia Street Suite 6150

Bend, OR 97702 USA

Show more contact info

Formerly known as

Ochoco Health Systems

EIN

93-1329158

Subject area info

Community health care

Health care clinics

Population served info

Adults

Economically disadvantaged people

Low-income people

NTEE code info

Community Health Systems (E21)

IRS subsection

501(c)(3) Public Charity

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Tax forms

Communication

Programs and results

Reports and documents
2022 Mosaic Medical Community Impact Report 2021 Mosaic Medical Community Impact Report 2021 Mosaic Medical Community Impact Report

What we aim to solve

SOURCE: Self-reported by organization

Our mission is to improve the health and well-being of the individuals, families, and communities we serve.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Intergrated Primary Care Services

Mosaic Medical operates as a home base for our patients' healthcare with an entire team caring for them. We are reaching beyond the boundaries of traditional medicine by bringing together multiple services within our clinic walls. Our patients benefit from a coordinated system that includes medical and dental care, behavioral health services, innovative pain management, nutrition services, pharmacy and more. The result is ultimately a healthier community.

Population(s) Served
Adults
Economically disadvantaged people

Where we work

Affiliations & memberships

Federally Qualified Health Center 2021

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of patients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth

Related Program

Intergrated Primary Care Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

This metric measures the number of patients cared for across Central Oregon.

Number of Care Steps

This metric is no longer tracked.
Totals By Year
Related Program

Intergrated Primary Care Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

This metric measures Care Steps (direct interactions) with patients across Central Oregon.

Number of visits supported by an interpreter

This metric is no longer tracked.
Totals By Year
Related Program

Intergrated Primary Care Services

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Every person in Central Oregon will benefit from quality health care services.

Mosaic Medical focuses intensely on collaboration, partnership, and innovation in order to fulfill our mission and vision.

Mosaic reaches beyond the boundaries of traditional medicine by bringing multiple services together in our health centers. Our patients benefit from coordinated team-based care that addresses all aspects of their physical, mental and social health.
At Mosaic, our team based approach brings together:

Medical
Dental
Behavioral Health
Pharmacy
Nutrition
Social Needs
Language Access
Insurance Enrollment
Patient Education
And Service Support
To help every patient achieve their unique health goals.

Demand for Mosaic services has increased steadily since our founding in 2002. In our first year, we served 689 patients. Today, we provide comprehensive care to 27,000+ individuals across Central Oregon.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.

  • Who are the people you serve with your mission?

    We serve Central Oregon citizens.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • What significant change resulted from feedback?

    Mosaic Medical utilizes multiple diverse Patient Advisory Committees to hear feedback directly from the patients we serve. Recently, we heard feedback from many of the Patient Advisory Committees that Mosaic Medical's 'drive up' mode of care is highly convenient beyond COVID-19, so that service will continue to be offered indefinitely and will be expanded to include blood pressure checks, among other services.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Mosaic Community Health
Fiscal year: Jul 01 - Jun 30
Financial documents
2022 Mosaic Community Health Audit 6-30-2022 FS 2021 A-133 Single Audit 2020 A-133 Single Audit 2020 6-20-2020 FS Mosaic Medical 2019 A-133 Single Audit 2018 Mosaic Medical 2018 A-133 Single Audit 2017 A-133 Single Audit
done  Yes, financials were audited by an independent accountant. info

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2020 info

SOURCE: IRS Form 990

2.58

Average of 2.74 over 10 years

Months of cash in 2020 info

SOURCE: IRS Form 990

6.3

Average of 3.5 over 10 years

Fringe rate in 2020 info

SOURCE: IRS Form 990

25%

Average of 22% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

Source: IRS Form 990 info

Mosaic Community Health

Revenue & expenses

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990

Fiscal year ending: cloud_download Download Data

Mosaic Community Health

Balance sheet

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Mosaic Community Health

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jul 01 - Jun 30

SOURCE: IRS Form 990

This snapshot of Mosaic Community Health’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

Created in partnership with

Fiscal year: Jul 01 - Jun 30 picture_as_pdf View full report cloud_downloadDownload data

Business model indicators

Profitability info 2016 2017 2018 2019 2020
Unrestricted surplus (deficit) before depreciation $3,031,080 $2,083,000 $4,170,587 $4,681,299 $3,008,597
As % of expenses 12.8% 7.6% 13.5% 14.9% 8.3%
Unrestricted surplus (deficit) after depreciation $2,497,117 $1,541,788 $3,594,976 $4,049,835 $2,253,706
As % of expenses 10.3% 5.5% 11.4% 12.6% 6.1%
Revenue composition info
Total revenue (unrestricted & restricted) $26,812,005 $29,408,067 $34,262,615 $36,528,801 $40,426,107
Total revenue, % change over prior year 17.2% 9.7% 16.5% 6.6% 10.7%
Program services revenue 84.3% 81.6% 84.2% 83.9% 83.5%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.1% 0.1% 0.2% 0.3% 0.3%
Government grants 14.1% 15.2% 13.8% 13.6% 15.0%
All other grants and contributions 1.3% 2.5% 1.3% 1.7% 0.9%
Other revenue 0.2% 0.6% 0.6% 0.5% 0.4%
Expense composition info
Total expenses before depreciation $23,596,718 $27,351,143 $30,880,700 $31,480,907 $36,168,740
Total expenses, % change over prior year 12.7% 15.9% 12.9% 1.9% 14.9%
Personnel 77.3% 77.2% 75.4% 81.7% 80.6%
Professional fees 0.7% 4.4% 4.6% 2.1% 2.2%
Occupancy 5.4% 5.4% 5.8% 4.8% 4.9%
Interest 0.0% 0.0% 0.0% 0.2% 0.2%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 16.6% 13.0% 14.2% 11.1% 12.0%
Full cost components (estimated) info 2016 2017 2018 2019 2020
Total expenses (after depreciation) $24,130,681 $27,892,355 $31,456,311 $32,112,371 $36,923,631
One month of savings $1,966,393 $2,279,262 $2,573,392 $2,623,409 $3,014,062
Debt principal payment $0 $0 $0 $0 $0
Fixed asset additions $0 $1,736,631 $2,860,426 $1,235,963 $1,653,553
Total full costs (estimated) $26,097,074 $31,908,248 $36,890,129 $35,971,743 $41,591,246

Capital structure indicators

Liquidity info 2016 2017 2018 2019 2020
Months of cash 3.6 3.2 3.5 4.4 6.3
Months of cash and investments 3.9 3.5 3.9 4.8 6.6
Months of estimated liquid unrestricted net assets 3.8 3.4 3.5 4.8 4.5
Balance sheet composition info 2016 2017 2018 2019 2020
Cash $6,994,263 $7,194,946 $9,007,635 $11,613,625 $18,976,917
Investments $685,393 $817,352 $914,462 $908,932 $958,388
Receivables $2,244,731 $2,470,233 $3,307,795 $4,673,705 $4,516,858
Gross land, buildings, equipment (LBE) $6,437,375 $8,217,452 $11,077,879 $11,991,730 $13,689,741
Accumulated depreciation (as a % of LBE) 42.1% 39.6% 34.6% 34.5% 36.3%
Liabilities (as a % of assets) 16.6% 15.1% 20.5% 16.5% 27.6%
Unrestricted net assets $11,165,021 $12,706,809 $16,301,785 $20,351,620 $22,421,573
Temporarily restricted net assets $598,805 $727,933 $219,528 $896,571 N/A
Permanently restricted net assets $0 $0 $0 $0 N/A
Total restricted net assets $598,805 $727,933 $219,528 $896,571 $1,860,679
Total net assets $11,763,826 $13,434,742 $16,521,313 $21,248,191 $24,282,252

Key data checks

Key data checks info 2016 2017 2018 2019 2020
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Letter of Determination is not available for this organization
Form 1023/1024 is not available for this organization

Chief Executive Officer

Megan Haase FNP

Megan Haase, Mosaic Community Health Chief Executive Officer, is a Family Nurse Practitioner by training. She has been with Mosaic since 2002 and served in the role of provider and medical director before becoming CEO in 2010. Megan sits on the Central Oregon Health Council and the boards of the Rimrock Health Alliance and St. Charles Health System in addition to being involved in many other community groups.

Number of employees

Source: IRS Form 990

Mosaic Community Health

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

Mosaic Community Health

Highest paid employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of highest paid employee data for this organization

Mosaic Community Health

Board of directors
as of 03/22/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Rod Ray

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 3/17/2023
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 08/16/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.

Contractors

Fiscal year ending
There are no fundraisers recorded for this organization.