PLATINUM2024

Restoration Place Counseling (Restoration Place Ministries, Inc.)

Restoring Dignity, Virtue and Honor

aka Restoration Place Counseling   |   Greensboro, NC   |  https://rpcounseling.org
GuideStar Charity Check

Restoration Place Counseling (Restoration Place Ministries, Inc.)

EIN: 25-1915667


Mission

Restoration Place Counseling (Restoration Place Ministries, Inc.) exists to facilitate emotional and spiritual healing to girls and women of any age, while restoring dignity, virtue, and honor to them, and empowering each to embrace her God-given identity. We are a place of restoration where hurting and broken girls and women of any age receive affordable and professional Christian counseling.

Ruling year info

2005

Principal Officer

Cindy Mondello

Main address

PO Box 38787

Greensboro, NC 27438 USA

Show more contact info

EIN

25-1915667

Subject area info

Mental health counseling

Mental health care

Population served info

Women and girls

Girls

Adolescents

NTEE code info

Mental Health Treatment (F30)

Eating Disorder, Addiction (F53)

Family Counseling, Marriage Counseling (P46)

What we aim to solve

SOURCE: Self-reported by organization

Making mental health services accessible and affordable to the uninsured or under-insured girls and women (age 12 and up) in Greensboro, NC, and surrounding areas.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Affordable Individual Counseling

Individual professional counseling for girls and women ages 12 and up. Clinicians trained in CBT, DBT, ACT, EMDR, Expressive Therapy.

Population(s) Served
Women and girls
Adolescents
Adults
Parents
Widows and widowers

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Related Program

Affordable Individual Counseling

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

The # represented is clients who began treatment in the corresponding year. Since clients don't necessarily begin and end within one calendar year, the #s vary based on counselor availability.

Total number of counseling sessions performed

This metric is no longer tracked.
Totals By Year
Related Program

Affordable Individual Counseling

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

First, we exist to facilitate emotional and spiritual healing to girls and women (ages 12 and up) while restoring dignity, virtue, and honor to them, and empowering each to embrace her God-given identity. We achieve this purpose through professional Christian counseling services.

Second, knowing that high cost is an extreme barrier to women receiving quality counseling services, we offer significantly-discounted fees, providing access to affordable, long-term, individual counseling opportunities. Our counseling and support services address issues including, but not limited to, depression, anxiety, poor self-image and identity, unhealthy relationships, disordered eating and body image issues, sexuality, and the effects of past abuse (sexual, mental, emotional, physical).

Our priority goal is to improve women's emotional, mental and spiritual health as we guide them toward improved self-confidence and a healthier identity. When a woman receives counseling, it often results in improved functioning within her entire sphere of influence. The skills she learns are introduced and utilized in the family, providing a carry-over affect to the entire family system. This can stop negative patterns that, for many, are generational. Ultimately, we want to positively impact a woman's overall behavior and thought patterns to bring about an improved quality of life for the individual, her family, and her community.

I. Organizational Development: To grow and develop organization
II. Business Development: To increase market visibility, community awareness and education
III. Financial Stewardship: To become financially sustainable through direct services, individual support, church support, and major fundraising events

The capabilities of our organization rests in the hands of cutting-edge, professional clinicians and hard-working volunteers.

All staff members associated with the program are required to hold a Master's degree in Counseling, Social Work, or other related field. They must be fully licensed or have met requirements to be provisionally licensed as an LPC, LPC-A, LCSW, LMFT, and/or Clinical Psychologist. Currently, we have Licensed Professional Counselors and Licensed Marriage and Family Therapists on staff.

We are blessed by more 100 volunteers giving countless hours each year to assist us in fundraising events/efforts, service on the Board of Directors, service on Board Committees (i.e. Marketing, Financial Stewardship, etc.), and as weekly phone receptionists in our office.

The effectiveness of our program was recognized with a prestigious award granted by GlaxoSmithKline. Restoration Place was one of 5 agencies to win the IMPACT Award, which rewards excellence in the non-profit healthcare community to agencies who provide access to healthcare for underserved people.

Founded in 2005, Restoration Place has grown each year with the increasing need for counseling at affordable prices. We have served more than 4500 clients in total. In 2017, we received 752 new referral calls and completed 7,500 counseling sessions annually. Our projections for 2019 are 900 new referral calls and approximately 8600 counseling sessions. Sixty percent of these sessions utilize our significantly-discounted sliding fee scale.

Yet, nothing speaks to the accomplishments of our program better than our clients' testimonials:

-I am finally able to start letting go of my past and knowing that it's okay to make mistakes. I love our motto: 'Imperfect progress'! If I had to pay more than what I do now, I wouldn't be coming to counseling and I wouldn't be getting the help that I need. I love coming each week into such an open and inviting atmosphere. Each room is different and just gives off good vibes. I love my counselor and how well we get along. I can be having a bad day and want to fall back into bad habits but the thought of having to tell her about it makes me stop and think and choose differently! (25 year old)

-Restoration Place is well-run from reception (Heather) to the way the place is kept (neat and attractive) to the counseling services which are superb. It gives me hope that life can be better. I can't say enough about my counselor - she is professional, kind, and non-judgmental. My sense of self is better: mind, body, spirit, and soul. I am more open with others. I am more grateful and therefore my testimony is better. The world is a less dark, fearful place. (54 year old)

-Since I began counseling at RPC, I have grown tremendously. The compassion I have received propelled my ability to change, and I fully trust my counselor to give me wise counsel. I am now LIVING, not looking for a way out of this life! I have had to pay approximately $120 per counseling session in the past before coming to RPC and I was unable to continue treatment long enough to see real change. I am so thankful I found RPC – I owe you my life. You literary gave me my life back! (37 year old)

-I have noticed a significant decrease in my anxiety. I absolutely love my relationship with my counselor and feel like I can truly confide in her. I have noticed from week to week that I look forward to coming to RPC just to talk and feel like someone truly takes an interest in seeing and helping me through the healing process of a lifetime of hurts and abuse. For once, I feel like there is hope. Affordability plays a major role in my coming here – being a full-time college student, it is such a blessing to be able to pay only $25 for great counseling! (20 year old)

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
NET GAIN/LOSS:    in 
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2023 info

SOURCE: IRS Form 990

65.36

Average of 11.16 over 10 years

Months of cash in 2023 info

SOURCE: IRS Form 990

10.1

Average of 4.5 over 10 years

Fringe rate in 2023 info

SOURCE: IRS Form 990

18%

Average of 12% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

Restoration Place Counseling (Restoration Place Ministries, Inc.)

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

Restoration Place Counseling (Restoration Place Ministries, Inc.)

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

Restoration Place Counseling (Restoration Place Ministries, Inc.)

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

This snapshot of Restoration Place Counseling (Restoration Place Ministries, Inc.)’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

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Business model indicators

Profitability info 2019 2020 2021 2022 2023
Unrestricted surplus (deficit) before depreciation $71,769 $45,868 $253,329 $179,900 $209,081
As % of expenses 8.2% 4.9% 26.6% 17.9% 19.8%
Unrestricted surplus (deficit) after depreciation $71,769 $45,868 $253,329 $179,900 $209,081
As % of expenses 8.2% 4.9% 26.6% 17.9% 19.8%
Revenue composition info
Total revenue (unrestricted & restricted) $949,995 $983,963 $1,060,799 $1,185,399 $1,269,359
Total revenue, % change over prior year 24.3% 3.6% 7.8% 11.7% 7.1%
Program services revenue 63.5% 65.7% 62.8% 63.6% 64.6%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 0.0% 0.0% 0.0% 0.0% 0.0%
Government grants 0.0% 0.0% 0.0% 0.0% 0.0%
All other grants and contributions 36.5% 34.3% 11.3% 36.4% 35.4%
Other revenue 0.0% 0.0% 25.8% 0.0% 0.0%
Expense composition info
Total expenses before depreciation $878,226 $938,139 $953,170 $1,006,788 $1,056,233
Total expenses, % change over prior year 16.7% 6.8% 1.6% 5.6% 4.9%
Personnel 72.9% 85.2% 85.1% 83.8% 84.0%
Professional fees 0.4% 1.7% 0.4% 1.8% 1.8%
Occupancy 4.2% 4.0% 3.9% 3.7% 3.6%
Interest 0.0% 0.0% 0.0% 0.0% 0.0%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 22.5% 9.2% 10.6% 10.8% 10.6%
Full cost components (estimated) info 2019 2020 2021 2022 2023
Total expenses (after depreciation) $878,226 $938,139 $953,170 $1,006,788 $1,056,233
One month of savings $73,186 $78,178 $79,431 $83,899 $88,019
Debt principal payment $0 $0 $154,861 $56,682 $3,862
Fixed asset additions $0 $0 $0 $0 $0
Total full costs (estimated) $951,412 $1,016,317 $1,187,462 $1,147,369 $1,148,114

Capital structure indicators

Liquidity info 2019 2020 2021 2022 2023
Months of cash 3.2 6.1 6.8 8.4 10.1
Months of cash and investments 3.2 6.1 6.8 8.4 10.1
Months of estimated liquid unrestricted net assets 2.8 3.2 6.3 8.1 10.1
Balance sheet composition info 2019 2020 2021 2022 2023
Cash $237,722 $474,035 $541,940 $705,770 $884,903
Investments $0 $0 $0 $0 $0
Receivables $16,787 $1,501 $0 $5,260 $11,562
Gross land, buildings, equipment (LBE) $0 $0 $0 $0 $0
Accumulated depreciation (as a % of LBE) 0.0% 0.0% 0.0% 0.0% 0.0%
Liabilities (as a % of assets) 24.5% 51.4% 12.0% 5.6% 1.5%
Unrestricted net assets $201,507 $0 $500,705 $680,605 $889,686
Temporarily restricted net assets N/A N/A N/A N/A N/A
Permanently restricted net assets N/A N/A N/A N/A N/A
Total restricted net assets $0 $0 $0 $0 $0
Total net assets $201,507 $247,376 $500,705 $680,605 $889,686

Key data checks

Key data checks info 2019 2020 2021 2022 2023
Material data errors No No No No No

Operations

The people, governance practices, and partners that make the organization tick.

Documents
Form 1023/1024 is not available for this organization

Principal Officer

Cindy Mondello

Restoration Place Counseling, an organization that serves girls and women (ages 12 and up), was founded by Cindy Mondello in the spring of 2005. A group of close friends, along with Cindy's mentor, met on February 20, 2005, and the vision for Restoration Place was cast. The organization was incorporated on April 25 and received its 501(c)3 status on July 14, 2005. The organization was founded with a vision to facilitate emotional and spiritual healing in girls and women, while restoring dignity, virtue, and honor to them, and empowering each to embrace her God-given identity. This purpose is achieved by providing significantly-discounted counseling services, thus eliminating the barrier of high cost and resulting in access to the care clients may otherwise be unable to receive.

Number of employees

Source: IRS Form 990

Restoration Place Counseling (Restoration Place Ministries, Inc.)

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Compensation
Other
Related
Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

Restoration Place Counseling (Restoration Place Ministries, Inc.)

Board of directors
as of 02/13/2024
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Ms. Ellen Cochran

Retired Non-Profit CEO

Term: 2025 - 2023

Ellen Cochran

Retired Non-Profit CEO

Cindy Griffie

Retired Educator

Cindy Mondello

Founder/Director, Restoration Place Counseling

Gina Carter

Finance & Insurace Professional/Full-Time Mom

Keisha Barnes

LCMHC, Counselor

Sheryl Austin

Managing Director, Beacon Pointe

Janay Green

Greenhill Center for NC Art

Jenny Thomas

Olympic Products LLC

Cyndi Tew

RSVP Communications

Matt Tsuei

MD, Central Carolina Surgery, PA

Melissa Moore

Retired Business Owner

Sarah Mason

Smartworx Partner/Corporate Accommodations Office Manager

Tiana Walden

Homeschool Educator/Full-Time Mom

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Not applicable
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 1/10/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

Transgender Identity

No data

Sexual orientation

No data

Disability

No data