West Suburban Humane Society

Love Is A Pet Away

Downers Grove, IL   |
GuideStar Charity Check

West Suburban Humane Society

EIN: 23-7355420


At West Suburban Humane Society, our mission is to work towards the day when all dogs and cats are loved and cared for, and pet owners have access to essential resources so they may enjoy a fulfilling relationship with their pets. In doing so, we strive to: * Provide compassionate care for cats and dogs on their journey to compatible and loving homes. * Engage our community and serve as a resource for a variety of pet-related topics and challenges. * Team with volunteers of all abilities and strengths to build a robust network of support in our community. *Strengthen the human-animal bond through advocacy, humane education and promotion of animal welfare initiatives. By working together, we can change the lives of the dogs and cats that have forever changed us.

Ruling year info


Principal Officer

Carolyn Mossberger

Main address

1901 Ogden Ave

Downers Grove, IL 60515 USA

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Subject area info

Elementary and secondary education

Animal welfare

Population served info

Children and youth



NTEE code info

Animal Protection and Welfare (includes Humane Societies and SPCAs) (D20)

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Dog and Cat adoptions

West Suburban Humane Society is dedicated to creating and expanding families through animal adoption. We match each animal with a family of coordinating energy levels and personalities to give the family the best opportunity to keep that animal for the rest of its life.

Population(s) Served
Children and youth
Family relationships

Where we work

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback


West Suburban Humane Society
Fiscal year: Jan 01 - Dec 31

Revenue vs. expenses:  breakdown

SOURCE: IRS Form 990 info
Note: When component data are not available, the graph displays the total Revenue and/or Expense values.

Liquidity in 2021 info

SOURCE: IRS Form 990


Average of 52.40 over 10 years

Months of cash in 2021 info

SOURCE: IRS Form 990


Average of 9.1 over 10 years

Fringe rate in 2021 info

SOURCE: IRS Form 990


Average of 9% over 10 years

Funding sources info

Source: IRS Form 990

Assets & liabilities info

Source: IRS Form 990

Financial data

SOURCE: IRS Form 990

West Suburban Humane Society

Revenue & expenses

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

Fiscal year ending: cloud_download Download Data

West Suburban Humane Society

Balance sheet

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

The balance sheet gives a snapshot of the financial health of an organization at a particular point in time. An organization's total assets should generally exceed its total liabilities, or it cannot survive long, but the types of assets and liabilities must also be considered. For instance, an organization's current assets (cash, receivables, securities, etc.) should be sufficient to cover its current liabilities (payables, deferred revenue, current year loan, and note payments). Otherwise, the organization may face solvency problems. On the other hand, an organization whose cash and equivalents greatly exceed its current liabilities might not be putting its money to best use.

Fiscal year ending: cloud_download Download Data

West Suburban Humane Society

Financial trends analysis Glossary & formula definitions

Fiscal Year: Jan 01 - Dec 31

SOURCE: IRS Form 990 info

This snapshot of West Suburban Humane Society’s financial trends applies Nonprofit Finance Fund® analysis to data hosted by GuideStar. While it highlights the data that matter most, remember that context is key – numbers only tell part of any story.

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Business model indicators

Profitability info 2017 2018 2019 2020 2021
Unrestricted surplus (deficit) before depreciation $168,831 $1,018,953 -$10,599 $975,413 $65,231
As % of expenses 22.3% 126.7% -1.3% 109.5% 6.7%
Unrestricted surplus (deficit) after depreciation $155,439 $1,004,606 -$62,708 $897,756 -$65,869
As % of expenses 20.1% 122.7% -7.0% 92.7% -6.0%
Revenue composition info
Total revenue (unrestricted & restricted) $855,123 $2,312,620 $1,284,640 $894,933 $992,582
Total revenue, % change over prior year 49.2% 170.4% -44.5% -30.3% 10.9%
Program services revenue 8.8% 2.9% 5.5% 9.6% 9.5%
Membership dues 0.0% 0.0% 0.0% 0.0% 0.0%
Investment income 3.0% 2.3% 5.2% 0.9% 2.5%
Government grants 0.0% 0.0% 0.0% 0.0% 11.1%
All other grants and contributions 78.5% 94.7% 88.8% 88.3% 76.9%
Other revenue 9.6% 0.0% 0.4% 1.2% 0.0%
Expense composition info
Total expenses before depreciation $758,051 $804,145 $847,330 $890,657 $967,254
Total expenses, % change over prior year -0.2% 6.1% 5.4% 5.1% 8.6%
Personnel 38.0% 35.6% 33.9% 42.6% 41.5%
Professional fees 4.5% 14.3% 11.7% 3.3% 2.0%
Occupancy 4.3% 4.6% 4.7% 8.1% 6.5%
Interest 0.0% 0.0% 0.0% 0.0% 0.0%
Pass-through 0.0% 0.0% 0.0% 0.0% 0.0%
All other expenses 53.1% 45.5% 49.7% 46.1% 50.0%
Full cost components (estimated) info 2017 2018 2019 2020 2021
Total expenses (after depreciation) $771,443 $818,492 $899,439 $968,314 $1,098,354
One month of savings $63,171 $67,012 $70,611 $74,221 $80,605
Debt principal payment $0 $0 $0 $0 $55,103
Fixed asset additions $0 $0 $0 $3,953,432 $0
Total full costs (estimated) $834,614 $885,504 $970,050 $4,995,967 $1,234,062

Capital structure indicators

Liquidity info 2017 2018 2019 2020 2021
Months of cash 18.2 20.4 5.8 3.8 2.4
Months of cash and investments 43.1 59.2 21.2 12.4 10.8
Months of estimated liquid unrestricted net assets 44.2 56.8 53.7 11.0 10.9
Balance sheet composition info 2017 2018 2019 2020 2021
Cash $1,147,946 $1,364,336 $408,906 $280,817 $195,394
Investments $1,575,397 $2,605,059 $1,088,921 $642,707 $675,037
Receivables $48,078 $266,432 $319,011 $6,075 $34,973
Gross land, buildings, equipment (LBE) $794,357 $789,446 $784,547 $4,478,085 $4,480,779
Accumulated depreciation (as a % of LBE) 25.2% 25.7% 31.7% 1.5% 4.4%
Liabilities (as a % of assets) 0.9% 1.6% 4.5% 2.6% 0.7%
Unrestricted net assets $3,385,253 $4,389,859 $4,327,151 $5,224,907 $5,159,038
Temporarily restricted net assets $0 $462,727 N/A N/A N/A
Permanently restricted net assets $0 $0 N/A N/A N/A
Total restricted net assets $0 $462,727 $956,344 $4,598 $0
Total net assets $3,385,253 $4,852,586 $5,283,495 $5,229,505 $5,159,038

Key data checks

Key data checks info 2017 2018 2019 2020 2021
Material data errors No No No No No


The people, governance practices, and partners that make the organization tick.

Letter of Determination is not available for this organization
Form 1023/1024 is not available for this organization

Principal Officer

Carolyn Mossberger

Carolyn Mossberger has been the Executive Director of the West Suburban Humane Society for nineteen years. Before becoming the director, she served on the Executive Board of the shelter for five years; two years as Recording Secretary and three years as President and was a kennel volunteer for twelve years. Carolyn has a B.A. in Business Management from National Louis University. She recently led the shelter through a capital campaign and the building of our new adoption center. She is excited to continue to guide this organization to become a premier adoption center in the western suburbs.

Number of employees

Source: IRS Form 990

West Suburban Humane Society

Officers, directors, trustees, and key employees

SOURCE: IRS Form 990

Show data for fiscal year
Compensation data
Download up to 5 most recent years of officer and director compensation data for this organization

There are no highest paid employees recorded for this organization.

West Suburban Humane Society

Board of directors
as of 07/20/2023
SOURCE: Self-reported by organization
Board of directors data
Download the most recent year of board of directors data for this organization
Board chair

Scott McMillin

Scott McMillin

Kerry Kopera

Christian Ambler

Brian Wasielewski

Mark Motuelle

Sarah Marshall

Colleen Attwell

Dr. Lyn Edmonson

Bob Koch

Marci Levites

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes